tag:blogger.com,1999:blog-5182715998654204022024-03-13T13:49:41.385-07:00Troubleshooting of Windows and other tech info.MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.comBlogger37125tag:blogger.com,1999:blog-518271599865420402.post-11447578004221752882010-05-02T02:03:00.000-07:002011-03-21T03:42:21.718-07:00Shortcut keys<div dir="ltr" style="text-align: left;" trbidi="on"><item>afr.<br />
I am sorry to inform you <br />
asc.<br />
However, you may contact our HP Authorized Service Center.<br />
<item>asp1<br />
I would request you to contact your nearest HP Authorized Support Provider to get the problem with the system fixed as this chat support is dedicated to US customers.<br />
<item>asp2<br />
Please contact your nearest HP Authorized Service Centers to get the problem fixed with the system.<br />
<item>asp3<br />
You can find a local HP Authorized Support Provider at the following link:<br />
http://hp.infonow.net/bin/findNow?CLIENT_ID=HP_LOC_USA_SRV<br />
<item>asp4<br />
On this link , please select Category as 'Notebooks and handhelds'. Family as "Pavilion". And then, kindly select "any" from the options listed and click Next.<br />
<item>asp5<br />
Please contact our HP support technicians at one of the HP Authorized Service Centers and they would be glad to assist you with this issue.<br />
<item>asp6<br />
You can also approach one of the following service centers - Best Buy, Circuit City, CompUSA, Office Depot, Staples, Radio Shack.<br />
<item>astroc.<br />
https://astrochat.cce.hp.com/default<br />
<item>astroe.<br />
https://astro2.cce.hp.com/sap/bc/bsp/sap/z_default<br />
<item>bi..<br />
Please let me know the latest bios version of your notebook. You may find the details by typing msinfo32 in run command<br />
<item>bi1.<br />
I request to update the BIos with the latest version that is " "<br />
<item>bi2.<br />
I request to download and save the bios update on the desktop of the notebook. Then run it form the save file.<br />
<item>bint.<br />
1. Please Turn on or restart the computer.<br />
2. Kindly Tap the F10 key to enter BIOS setup.<br />
<item>brie.<br />
http://mail.google.com/a/in.brigade.com<br />
<item>c1.<br />
It’s been a pleasure to work with you.<br />
<item>c2<br />
, is there anything else I can assist you with today?<br />
<item>c3.<br />
In closing, let me add that we appreciate your business and support. I take great pleasure in helping an esteemed customer like you.<br />
<item>c5<br />
I really appreciate you efforts and patience while performing the troubleshooting steps<br />
<item>c6<br />
I must say you are one of the most wonderful customers I have ever worked with.<br />
<item>c7<br />
, did I answer all your questions or I left any thing in between?<br />
<item>c8<br />
If the issue persists, please get back to us from the same chat support URL and we will be glad to assist you.<br />
<item>c9<br />
I appreciate your co-operation while I am assisting you.<br />
<item>chatcopy<br />
once the chat session ends, you may choose to Exit or Save Chat the Chat transcript to your desktop, it will be saved in html format and gets opened in internet explorer or default browser.<br />
<item>chatses.<br />
I will also send this chat session to you emil ID.<br />
<item>click1.<br />
Click the plus (+) sign beside<br />
<item>close1<br />
I hope this information will be helpful for you.<br />
<item>close3<br />
Is there anything else I can help you with?<br />
<item>close4<br />
Is there anything else I can do for you?<br />
<item>closea1<br />
I appreciate the patience that you have showed while we worked together on this issue.<br />
<item>closea2<br />
You will receive a transcript of this chat session as an email after we end this chat session.<br />
<item>closea3<br />
Please do not hesitate to contact us if you have any questions or clarifications. We assure you of our dedicated support, 24 hours, 365 days a year. Thank you for contacting HP and giving us an opportunity to serve you.<br />
<item>collateral1<br />
I would be happy to process the request for a replacement "PART". However, the "PART" is a collateral product, that is, you would be required to ship the defective "PART" on receipt of the replacement. Therefore, you would be required to provide us the credit card information as security.<br />
<br />
NOTE: Please "do not" provide your credit card number while chatting.<br />
<br />
Due to defective "PART" being a returnable (collateral) product, we cannot ship the new "PART" unless we have your credit card number information as security. All collateral products requires returning of the defective part/unit to HP. I apologize for any inconvenience caused to you.<br />
<br />
Service parts that have been restored to original specifications are offered under the HP Exchange Program, and require the return of an equivalent assembly. When an exchange product is shipped to you, then you must return the defective item to HP within 30 calendar days of shipment of the exchange item. Instructions are included with the shipment that describe how and where to return the defective part.<br />
<br />
* In cases where HP does not receive the defective part/unit within 30 calendar days of shipment of the exchange part/unit from you, then you will be charged for the exchange part/unit. Return instructions and pre-paid shipping label are included. No charges are assessed if the part/unit is returned within the required time.<br />
<br />
To dispatch a collateral part/unit to you we would require your credit card details. Please provide us with the convenient date (2 dates) and time to call you for taking the credit card information. The case number for your request is "SESSION ID" and this will be our reference number when we call you.<br />
<br />
* Dates and Business Days (2 days):<br />
* Time to call (with timezone):<br />
* Telephone Number to call:<br />
<br />
Shipping Information:<br />
* Name:<br />
* Organization:<br />
* Mailing Address (No P.O. Boxes):<br />
* Apartment/Building/Mailstop:<br />
* City:<br />
* State:<br />
* Zip/Postal Code:<br />
* Phone Number (including area code):<br />
<br />
Product Information:<br />
* Product Model Number (ex: ze4250, n5441 etc):<br />
* Product Number (ex: C1234A):<br />
* Product Serial Number (ex: US12345678):<br />
* Product Purchase Date:<br />
<br />
<item>compliment1<br />
We truly appreciate the trust that you have showed on us and on our service and we assure you that we will certainly live up to your expectations.<br />
<item>con..<br />
I understand that you have been facing issue with<br />
<item>con0<br />
Am I correct?<br />
<item>con1<br />
I believe we are still connected online.<br />
<item>con2<br />
Just for confirmation, whether you are<br />
<item>d0.<br />
Due to the high volume of chat support requests, you had to wait for a long time to get assistance. We appreciate your patience and regret the inconvenience caused.<br />
<br />
<item>dat.<br />
\\192.168.114.131\KV Temp<br />
<item>delay0<br />
I apologize for the time you have spent to connect with us. We appreciate your patience and I am glad we are connected together now. Please proceed with your query.<br />
<item>delay1<br />
I was unable to interact with you due to technical difficulties. I am sorry for the delay.<br />
<item>delay2<br />
Are you with me?<br />
<item>delay3<br />
Are you still with me?<br />
<item>delay4<br />
Are you still connected online?<br />
<item>delay5<br />
Am I still connected online with you?<br />
<item>delay6<br />
I request you to respond, as a delay in response can cause disconnection in our Chat session.<br />
<item>delay7<br />
Thank you so much for contacting HP Total Care for Pavilion Notebooks. Unfortunately, we were unable to interact with you, as we would have desired to. Please do let us know whenever you require our assistance.<br />
<item>delay8<br />
You can contact us anytime at the following link:<br />
http://www.hp.com/support/ipg/chat<br />
<item>delay9<br />
We are available for assistance 24 hours, 365 days a year.<br />
<item>delaya1<br />
We would now be ending our Chat session and would like to assure you of our support with your product.<br />
<item>delaya2<br />
I don't mean to rush , are you still connected online?<br />
<item>dem1<br />
Start-->right click on my computer-->properties-->Hardware-->device manager<br />
<item>dem2<br />
Start-->right click on computer-->properties-->device manager<br />
<item>des1<br />
, as we are trained only on HP preinstall application and softwares, we do not have much information about other application. However I will try my best to assist you.<br />
<item>des2<br />
I am sorry to inform you, that HP does not recommend to downgrade the notebook from vista operating system to windows XP operating system, as notebooks are compatible with vista operating system and designed to work on vista platform. You may face compatibility issue with XP operating system. HP does not have all the drivers for XP operating system for this notebook.<br />
<item>des3<br />
I request to check the fallowing web link to know more about the notebook compatibility.<br />
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c01092639&dlc=en&lc=en&jumpid=reg_R1002_USEN<br />
<item>dev2<br />
Start--> Run --> type " devmgmt.msc" (without quotes) --> ok<br />
<item>devmgr1<br />
Let us check in the Device Manager to see if any device has a yellow "!" mark on them.<br />
<item>devmgr2<br />
Are you comfortable using the Device Manager?<br />
<item>devmgr3<br />
You may access Device Manager by any one of the following two methods:<br />
<br />
Method 1:<br />
<br />
1. Click Start and select Run.<br />
2. In the open box, type devmgmt.msc and press Enter key.<br />
<br />
Method 2:<br />
<br />
1. Right Click on 'My Computer' icon on Desktop and choose Properties.<br />
2. The System properties window opens.<br />
3. Click Hardware tab and then click the Device Manager button.<br />
<item>devmgr4<br />
Please let me know the devices listed under the < > section in the Device Manager.<br />
<item>dis0<br />
Let me confirm, is blue ring glowing at the point of contact when when Ac adapter connected to notebook?<br />
<item>dis1<br />
Let me confirm whether you are able to long into bios by pressing F10 at the time of starting the notebook or you are able to see HP logo?<br />
<item>dism.<br />
Eu, notebook is not booting, no display on the notebook. powerdrain, Ram reset, ask him to check the display on the external monitor.<br />
<item>dm1<br />
Go to My computer<br />
<item>dri4a.<br />
http://techiesspot.com/techies/drivers.html<br />
<item>dvd1<br />
To isolate this issue I request you to check in the device manager under CD/DVD drive entry, is it showing any error massage?<br />
<item>dvd2<br />
To resolve this issue I request you to remove and reset the CD/DVD drive, clear upper and lower filters and I also recommend to update the Bios.<br />
<item>e01<br />
Thank you for contacting HP Total care and giving us an opportunity to serve you. It's been a pleasure assisting you today.<br />
<item>e02<br />
Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at:<br />
http://www.hp.com/support/chat<br />
Chat support is available 24 hrs a day, 7 days a week.<br />
Stay connected and protected with HP's new online storage and sharing service, HP Upline. To try it FREE for one year, please visit:<br />
http://redirect.hp.com/svs/rdr?TYPE=4&s=upline&tp=upline_email&pf=cndt&locale=en_us&bd=pavilion&c=none<br />
For information on keeping your HP and Compaq products up and running, please visit our Web site at:<br />
http://www.hp.com/go/totalcare<br />
<br />
<item>e03<br />
Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at:<br />
http://www.hp.com/support/chat<br />
<item>e04<br />
Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at: http://www.hp.com/support/chat. Chat support is available 24 hrs a day, 7 days a week.<br />
<item>e4.<br />
Bye bye Take care!<br />
<item>em1.<br />
Hi<br />
<br />
<br />
<br />
Thanks and Regards<br />
M A Wahab Khan<br />
TSE KV Chat.<br />
<item>empathy1<br />
I realize how testing the situation can be and assure you of our cooperation in resolving the issue to your satisfaction.<br />
<item>empathy2<br />
I realize how trying the situation is, and I will certainly help you to resolve the issue.<br />
<item>empathy3<br />
I realize the gravity of the situation and I certainly would like to assure you of our best services as your satisfaction is our primary goal.<br />
<item>empathy4<br />
I understand how frustrated you must be and promise to do my best to resolve the problem that you are experiencing.<br />
<item>end01<br />
You may use the following chat session ID for future reference - <session>.<br />
<item>end03#<br />
You may receive an email survey regarding your Chat support experience. I would appreciate your feedback.<br />
<item>end2<br />
Please contact us again if you require any further assistance. We are available 24 hours a day, 7 days a week. For information on keeping your HP and Compaq products up and running, please visit our Web site at:<br />
<br />
http://www.hp.com/go/totalcare<br />
<br />
<item>end3<br />
Have a nice time!<br />
<item>end4<br />
Have a nice evening!<br />
<item>end5<br />
Have a great evening!<br />
<item>end6<br />
Good Night!<br />
<item>end7<br />
Have a nice day!<br />
<item>end8<br />
Have a great day!<br />
<item>end9<br />
Have a nice weekend!<br />
<item>enda1<br />
Have a great weekend!<br />
<item>enda2<br />
You may now click on 'Hang Up' to disconnect this chat session.<br />
<item>enda3<br />
Good Bye and Have a Nice time.<br />
<item>f0.<br />
I assure you we will do all possible to resolve this issue.<br />
<item>f9.<br />
I will try all possible ways to help you in resolving the issue.<br />
<item>filler1<br />
Please continue.<br />
<item>filler2<br />
Sure, I'll help you with this.<br />
<item>filler3<br />
I will do my best to help you resolve this issue.<br />
<item>filler4<br />
I understand.<br />
<item>filler5<br />
Not a problem.<br />
<item>filler6<br />
That should help me assist you better.<br />
<item>filler7<br />
Please go ahead with your question.<br />
<item>filler9<br />
Let me check what I can do to help you for this issue.<br />
<item>fillera1<br />
I have searched all the sources available .<br />
<item>fillera2<br />
Let me check for the same in my database.<br />
<item>getb1<br />
If issue persists , please get back to us with this session ID :<br />
<item>getb2<br />
If issue persist I request to get back to us we will arrange mail in repair service.<br />
<item>getb3<br />
If issue persist after performing above steps then the issue will be due to hardware malfunction.<br />
<item>getb4<br />
We are here to support you round the clock<br />
<item>glad1<br />
I am glad to have you back in chat.<br />
<item>glad2<br />
I am glad that you found us helpful.<br />
<item>glad3<br />
I will be more than happy to do so.<br />
<item>greet01<br />
Happy "Thanks giving day " wishes to you and your family!<br />
<item>greet02<br />
Happy "Thanks giving day "wishes to your family & friends!<br />
<br />
<item>h1<br />
Harsha is sleeping.<br />
<item>hardware1<br />
The issue seems to be related to a physical hardware malfunction which would require a physical examination to analyse the issue. Your best option would be to visit your nearest Service Center. Our service personnel would be glad to assist you with this.<br />
<item>hardware2<br />
It would be best if you could contact our HP Authorized Service Center as the problem appears to be with hardware and requires a physical examination to analyse the problem. Our Service Center personnel would only be glad to assist you.<br />
<item>hardware4<br />
According to the information provided, it needs a more detailed analyses for which a physical examination of the system is required.<br />
<item>hpt.<br />
HP Total Care Chat Support Follow-up<br />
<item>hwi.<br />
This issue is seems to be due to hardware malfunction.<br />
<item>inf1<br />
* Name: ``cust_display_name<br />
* Country: ``country_of_residence<br />
* Email Address: ``email_address<br />
* Activity Id : ``activity_id<br />
* Model Number : ``product_name<br />
* Operating System : ``operating_system<br />
* Issue : ``activity_subject<br />
<item>init.<br />
Dear ,<br />
This email acknowledges your recent chat support experience. It has come to our attention that you were not able to correspond with our technician. We apologize for the inconvenience caused.<br />
As we require it is necessary that we troubleshoot the issue you are experiencing, so that we can provide better assistance in resolving it. We request you to stay online to get connected to live Chat support technician.<br />
Due to unexpected volumes/inadequate information/interest of time/unique nature of the concern, we have not been able to render our support to the best of our potential. However it is our unrelenting pursuit to leave you completely satisfied and delighted with our support in adding value to your HP products.<br />
We seek to invite you to reconnect with our chat professionals to resolve your technical concerns. Our willing professional is ready to walk you through the easy-to-do-steps to your utmost satisfaction. Please log on to our Web site mentioning your session or activity ID, which will enable us to pull out the previous interaction logs for quick assistance. Please visit the following URL:<br />
http://welcome.hp.com/country/us/en/contact/chat_1.html<br />
or<br />
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-006&h_lang=en&h_cc=us&h_product=18703&h_client=S-A-R163-2&h_page=hpcom&lang=en&cc=us<br />
We are available 24 hours a day, 7 days a week to serve you.<br />
NOTE: Please do not reply to this e-mail as the source inbox is not monitored.<br />
Regards,<br />
Maci.<br />
HP Total Care.<br />
<item>javap.<br />
-Xms200m -Xmx200m -XX:NewSize=48M -XX:MaxNewSize=48M -XX:SurvivorRatio=4 -XX:PermSize=40m -XX:MaxPermSize=40m<br />
<item>link1<br />
You may download the same at the following link:<br />
<item>link2<br />
For additional installation instructions, please visit the following link:<br />
<item>link3<br />
NOTE: However, this will take you to a third party site. HP does not control or administer the content published on this site.<br />
<item>link4<br />
You may also try this link:<br />
<item>link5<br />
Both links point to the same location.<br />
<item>link6<br />
Could you please check this link and let me know if you are able to open it?<br />
<item>link7<br />
Please copy the entire URL and paste it in a new window of Internet Explorer. Then open the link from there.<br />
<item>link8<br />
Do not click on the link. Copy and the paste the link into the address bar of the web browser.<br />
<item>link9<br />
I am sorry to inform you that you have reached the HP Chat support for the Pavilion Notebooks. Please open the following link to connect to the appropriate support team for your product:<br />
<br />
http://welcome.hp.com/country/us/en/contact/chat_1.html<br />
<item>mail1<br />
I like to provide some details of mail in repair service.<br />
<br />
Make sure that you take a backup of all the data in the Notebook before sending the Notebook for repairs.<br />
<br />
Donot include any accessories which are connected to the Notebook since HP doesnot guarantee the return of the accessories sent with the Notebook.<br />
<br />
Do remove any Passwords set to the Notebook like the BIOS Password and Windows Password etc.<br />
<item>mail2<br />
In this process, we would send you an empty Notebook box to your mailing address. Once you receive the box, you need to call up your local Fedex and arrange for the box pickup at your convenient time. They would pickup the Notebook from your place and send it to HP for repair. Once your Notebook gets repaired at HP, it would be returned to your mailing address.<br />
<br />
Escription of service:<br />
<br />
A service order has been initiated to return your product to a HP repair facility where it will be repaired and returned to the address you provided.<br />
<br />
Actions to take prior to packaging and shipping your product:<br />
1. When packing your product, do not include any accessories, peripherals, software, or 3rd party hardware. HP cannot guarantee the return of accessories that are sent to us in error.<br />
<br />
2. Please remember to backup your data. Your PC is subject to a system restore which will return your product to its original factory configuration.<br />
<br />
3. All passwords should be removed or disabled before shipment.<br />
<br />
4. If the repair center determines that the problem is not covered by your repair warranty,you will be contacted by HP. NOTE: Hard drive reset will be done only if you ask to do so.<br />
<br />
<br />
Actions you will need to take to send your product to HP:<br />
1. A box with the required packaging material, packaging instructions, carrier contact information and a pre-paid shipping label will be delivered to you in 1 to 2 business days.<br />
<br />
2. Once you have received these materials and have packaged your product, you will need to contact the carrier to schedule a pick-up.<br />
<br />
Estimated delivery date:<br />
<br />
1. Your repair service has an estimated turn around time of 7 to 9 business days from when we receive your product at our repair center.<br />
<br />
2. Once we receive your product we will provide an estimated delivery date and order status updates to the e-mail address you provided.<br />
<br />
Checking the status of your service order:<br />
You can check the status of your order by either going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent. (1-800-474-6836)<br />
<br />
Please don't send AC Power Adapter and Battery along with the notebook.<br />
==================================<br />
Please complete the information below so we can process your request for the mail-in repair service:<br />
<br />
=== Shipping Information ===<br />
<br />
* Full Name:<br />
* Mailing Address (No P.O. Boxes):<br />
* Apartment/Building/Mailstop:<br />
* City:<br />
* State:<br />
* Zip/Postal Code:<br />
* Phone Number (including area code):<br />
* Email ID:<br />
<br />
=== Product Information ===<br />
<br />
* Product Number (ex: C1234A):<br />
* Serial Number (ex: US12345678):<br />
* operating system (ex: vista or xp):<br />
<br />
The Model, Product, and Serial number is located on the bottom of the notebook on a white sticker.<br />
<br />
Before you provide acceptance for setting up the service, review the Service Agreement mentioned in this URL: <br />
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00372730&lc=en<br />
<br />
<br />
<br />
<br />
<item>mail3<br />
I have created the case you will received the confirmation email with the case number.<br />
<item>mail4.<br />
you will find the complete information of mail in repair service on the above provided web link.<br />
<item>mailin1<br />
Through troubleshooting it has been determined the issue may be hardware related. Your HP product needs to be repaired which requires setting up a service. Please complete the information below so we can process your request for the mail-in repair service:<br />
<br />
=== Shipping Information ===<br />
<br />
* Full Name:<br />
* Organization:<br />
* Mailing Address (No P.O. Boxes):<br />
* Apartment/Building/Mailstop:<br />
* City:<br />
* State:<br />
* Zip/Postal Code:<br />
* Phone Number (including area code):<br />
<br />
=== Product Information ===<br />
<br />
* Model Number (ex: ze4250, n5441 etc):<br />
* Product Number (ex: C1234A):<br />
* Serial Number (ex: US12345678):<br />
* Purchase Date:<br />
<br />
The Model, Product, and Serial number is located on the bottom of the notebook on a white sticker.<br />
<br />
Before you provide acceptance for setting up the service, review the Service Agreement mentioned in this URL:<br />
<br />
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00372730&lc=en<br />
<item>mailin2<br />
As your Notebook is still under warranty, I will be glad to setup a mail-in repair service order for the Notebook. In this process, we would send you an empty Notebook box to your mailing address. Once you receive the box, you need to call up your local Fedex and arrange for the box pickup at your convenient time. They would pickup the Notebook from your place and send it to HP for repair. Once your Notebook gets repaired at HP, it would be returned to your mailing address.<br />
<item>mailin3<br />
Please complete the information below so we can process your request for the mail-in repair service:<br />
<br />
=== Shipping Information ===<br />
<br />
* Full Name:<br />
* Mailing Address (No P.O. Boxes):<br />
* Apartment/Building/Mailstop:<br />
* City:<br />
* State:<br />
* Zip/Postal Code:<br />
* Phone Number (including area code):<br />
* Email ID:<br />
<br />
<br />
=== Product Information ===<br />
<br />
* Product Number (ex: C1234A):<br />
* Serial Number (ex: US12345678):<br />
* operating system (ex: vista or xp):<br />
<br />
The Model, Product, and Serial number is located on the bottom of the notebook on a white sticker.<br />
<br />
Before you provide acceptance for setting up the service, review the Service Agreement mentioned in this URL: <br />
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00372730&lc=en<br />
<br />
<item>manual1.<br />
You may find the related information on page number .<br />
<item>mid1.<br />
Dear ,<br />
This email is a follow-up to our recent Chat interaction. We regret the inconvenience caused due to incomplete chat session. <br />
As per our chat I understand that, you are facing issue with of the notebook.<br />
To isolate this issue we need some more information, I recommend to get back us.<br />
We will assist you further.<br />
I hope this information will be helpful for you.<br />
For further querys, please contact us by visiting the following Web site. We will be glad to assist you further.<br />
http://welcome.hp.com/country/us/en/contact/chat_1.html<br />
Or<br />
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-006&h_lang=en&h_cc=us&h_product=18703&h_client=S-A-R163-2&h_page=hpcom&lang=en&cc=us<br />
We are available 24 hours a day, 7 days a week to serve you.<br />
Note: Please do not reply to this email as this inbox is not monitored.<br />
Regards,<br />
Maci<br />
HP Total Care<br />
<item>mid2.<br />
Dear ,<br />
Thank you for contacting HP Total Care.<br />
I am Maci from HP Chat Support Team following up on our recent interaction.<br />
As per our chat I understand that, you are facing issue with<br />
I would like to provide the<br />
<br />
I hope this information will be helpful for you.<br />
<br />
If you need any further assistance, please contact us by visiting the following Web site. We will be glad to assist you further.<br />
<br />
http://welcome.hp.com/country/us/en/contact/chat_1.html<br />
or<br />
http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-006&h_lang=en&h_cc=us&h_product=18703&h_client=S-A-R163-2&h_page=hpcom&lang=en&cc=us<br />
We are available 24 hours a day, 7 days a week to serve you.<br />
Note: Please do not reply to this email.<br />
Regards,<br />
Maci<br />
HP Total Care<br />
<item>misroute1<br />
I am sorry to inform you that you have reached the support queue for HP Pavilion notebooks. However, I will help you reach the right support queue for your product. You can reach the HP " PRODUCT " support queue at this URL:<br />
<item>n1.<br />
notebook<br />
<item>onetime.<br />
Eu. is in one time service enhancement.<br />
<item>p1.<br />
Could you please elaborate the issue?<br />
<item>p3.<br />
May I ask few questions to isolate this issue?<br />
<item>p4.<br />
May I know, whether this issue start after installing any specifc software or hardware?<br />
<item>partsstore.<br />
http://h20141.www2.hp.com/hpparts/default.asp?cc=US&lang=EN<br />
<item>pd0<br />
I request to perform the fallowing steps and let me know the result of it.<br />
1. Disconnect the AC Adapter.<br />
2. Remove the Battery.<br />
3. Hold the Power button down for 2 to 3 minute.<br />
4. Reconnect the AC adapter.<br />
5. Turn on the Notebook power.<br />
<br />
<item>pd1<br />
A small pinch of power left inside the notebook and does not allow the external power to power up the notebook. To solve this we need to perform Power Drain.<br />
<br />
With an extensive use of the notebook, some times notebook would store some static charges which indeed will stop the notebook from powering up or charging the battery. The procedure to remove this static charges from the notebook is known as power drain. Performing a power drain procedure will not effect any personal data or delete any pictures from the hard drive on your notebook.<br />
<br />
Power Drain:<br />
Please perform the below mentioned steps for Power Drain:<br />
1. Disconnect the AC Adapter.<br />
2. Remove the Battery.<br />
3. Hold the Power button down for 2 to 3 minute.<br />
4. Reconnect the AC adapter.<br />
5. Turn on the Notebook power.<br />
<item>phone1<br />
As we are dedicated only for online technicial issues, I suggest you contact our HP phone support at this number: 1-800-474-6836<br />
<item>pm1<br />
Power Management reinstall<br />
<br />
1. Click Start, select Control Panel, and then choose Performance and Maintenance.<br />
2. Click the System icon to open the System properties window.<br />
3. Select the Hardware tab and click Device Manager.<br />
4. Click the plus (+) sign next to System Devices.<br />
5. Right-click the ACPI Fixed Feature button and select Uninstall.<br />
6. Restart the system.<br />
<item>pn.<br />
Could you please provide me the Product Number (eg:DS542U#ABA) of your Notebook? You may find that on a sticker attached to the underside of the Notebook. You may also find the above information from the HP help and support. By clicking on Start -> HP help and support.<br />
So that we can check the product specification of the notebook.<br />
<item>pnw.<br />
I am sorry to inform you have provide me the model number of the notebook, please provide me the product number of the notebook, produect number is look like (eg:DS542U#ABA).<br />
<item>pop.<br />
<br />
To update your warranty status of your HP Product, please fax or e-mail your proof of<br />
purchase/receipt.<br />
<br />
E-mail: hp.pop@mail.support.hp.com<br />
<br />
or<br />
<br />
Fax: 800-563-4860<br />
<br />
NOTE: Hard Copy of the Receipt must be attached.Along with the fax or e-mail, please<br />
include the following:<br />
<br />
<br />
<br />
* Name of the owner:<br />
* Phone Number:<br />
* Physical Address (No. P.O. Boxes):<br />
* E-mail Address (Optional):<br />
* HP Product Name:<br />
* HP Product Number:<br />
* HP Product Serial Number:<br />
* Case and CSO Number (if applicable):<br />
<br />
We will update your registration information within two hours from the time the fax or<br />
e-mail is received and then process the order for parts/service.<br />
<br />
<br />
<br />
NOTE: If you have e-mailed your proof of purchase, you will receive a notification<br />
once the update occurs. If you fax the request, no response is given. You will only be<br />
notified if there is a problem with the warranty.<br />
<item>probe1<br />
May I know since when did you notice this issue?<br />
<item>probe2<br />
Please provide me the exact error message displayed on screen? This would help me to assist you better.<br />
<item>probe3<br />
May I know the recent Software and Hardware changes made in your computer?<br />
<item>probe4<br />
May I know the place of purchase (Country) of this Notebook?<br />
<item>probe5<br />
Could you please provide me the Serial Number (eg: CNS34915MC) and Product Number (eg:DS542U#ABA) of your Notebook? You may find that on a sticker attached to the underside of the Notebook. You may also find the above information from the HP help and support. By clicking on Start -> HP help and support.<br />
<item>probe6<br />
The Serial number which you have provided is not matching in our database. Could you please recheck the serial number and provide me the correct one?<br />
<item>probe7<br />
Which version of Windows (ie, vista or XP) do you use?<br />
<item>probe8<br />
Please let me know the version of Windows (ie, 98, Me or XP) running in your computer.<br />
<item>probe9<br />
Are you now chatting with me from the same system which has this issue?<br />
<item>probea1<br />
Could you please provide me with a few more details? That should help me identify the probable cause of the problem.<br />
<item>probea2<br />
May I know the details of it?<br />
<item>probea3<br />
Could you please provide me with a description of the problem and the steps you have performed?<br />
<item>probea4<br />
Have you tried System Restore steps to fix this issue?<br />
<item>probea5<br />
Did you try reinstalling the device by removing the device from Device Manager and then restarting the system to allow Windows to install the device on next boot?<br />
<item>probea6<br />
Since how long you are facing this issue?<br />
<item>ps1<br />
Khansay@12<br />
<item>ps2.<br />
So that we can check the product specification and warranty of the notebook.<br />
<item>ps3.<br />
So that we can check the product specification of the notebook.<br />
<item>rapd.<br />
\\192.168.114.27\CC Reports\Rap data\2009\<br />
<item>revgenesp1<br />
Before we conclude this chat session, I would like to provide you with some information. I see from our records that you have (XX) months left before your notebook's warranty expires. To ensure that your notebook does not go out of warranty, I would recommend that you protect your investment with an Extended Service Plan. Would you like to know more about HP's Extended Service Plans for your HP Pavilion Notebook?<br />
<item>revgenesp2<br />
HP offers a variety of Extended Service Plans (ESPs) for your Pavilion Notebook. An ESP is more than just a warranty upgrade. It not only extends the standard warranty but also has the following key benefits and features:<br />
<br />
- Upgrades standard warranty to a total of 2 to 3 years (inclusive of standard warranty)<br />
- Offers 2 to 3 years of parts and labor<br />
- 3-business day repair time (excluding transit time) - the standard factory warranty comes with 4-10 business day repair time.<br />
- Convenient door-to-door notebook pick-up and delivery with freight paid by HP<br />
- Prepaid shipping label, materials and instructions for damaged or defective product return<br />
- 2 to 3 years of 24x7 toll-free phone support in addition to technical assistance via Email or Chat<br />
- Includes assistance on virus & spyware related issues<br />
<br />
Following are the Extended Service Plans offered by HP:<br />
<br />
- 2-year Express Repair Plan<br />
- 3-year Express Repair Plan<br />
<item>revgenesp3<br />
Extended Service Plans are available only when the notebook is in standard factory warranty. Once the warranty lapses, you will not be able to opt for any of these fantastic plans. It is in your interest that you look towards extending the warranty today, to continue receiving HP's world class technical support. And buying early gets you more for the same price.<br />
<item>rtp.<br />
To resolve this issue I recommend to perform some troubleshooting steps.<br />
<item>run.<br />
To enable Run command press Win key+ R ( win key is nothing but the Flag key between Ctrl and Alt on lift bottom side).<br />
<item>sep.<br />
http://192.168.104.26/sep/login.asp<br />
<item>sorry1<br />
Sorry to have keep you waiting all this while.<br />
<item>sorry2<br />
I apologize for the typing error.<br />
<item>sorry3<br />
Please ignore the last sentence which was typed by error.<br />
<item>sorry4<br />
I am sorry for the earlier sentence that got typed by error. Please ignore that.<br />
<item>sorry5<br />
I apologize for the sentence that just reached you. That was typed in error. Please ignore it.<br />
<item>sorry6<br />
I am sorry I could not help you as I would have liked to.<br />
<item>sorry7<br />
I am sorry, I am unable to understand your last message. Could you please elaborate it?<br />
<item>sorry8<br />
I apologize for the inconvenience caused to you.<br />
<item>sorry9<br />
I am sorry for the delay.<br />
<item>sorrya1<br />
I am sorry for the delay in responding to you.<br />
<item>sorrya2<br />
I am really sorry to know that and assure you that I will take every effort to help you with the situation<br />
<item>spell<br />
http://www.spellcheck.net/<br />
<item>steps1<br />
I have some steps that would be helpful for you to resolve this issue.<br />
<item>steps2<br />
Can I give you the steps now?<br />
<item>steps3<br />
For your convenience, I would send this chat transcript to your e-mail address after we finish the chat. Once you receive it, you may then follow the steps mentioned in the transcript.<br />
<br />
<br />
<item>steps4<br />
May I proceed with the steps now?<br />
</item><item>steps5<br />
Please find the steps:<br />
</item><item>steps6<br />
I am finished with giving you the steps.<br />
</item><item>steps7<br />
Performing these steps in the order as given should resolve the problem in most cases. So, please try them in order.<br />
</item><item>steps8<br />
Please check if the problem is resolved after performing each step. If the problem persists, continue to the next step.<br />
</item><item>stp2.<br />
I request to go through the above provided steps and let me know if you need any clarification.<br />
</item><item>sup.<br />
I have talk to my supervisor, and I am glad to informed you that I am arranging free mail in repair service In order to resolve this issue.<br />
</item><item>t1<br />
Thank you.<br />
</item><item>t2<br />
Thank you for your time.<br />
</item><item>t3<br />
Thank you for your patience and time.<br />
</item><item>t4<br />
You are always welcome.<br />
</item><item>t5<br />
My Pleasure.<br />
</item><item>t6.<br />
You have done a great job.<br />
</item><item>t7<br />
Thank you for the information.<br />
</item><item>t8<br />
That’s thoughtful of you.<br />
</item><item>t9<br />
Thank you for confirming the same.<br />
</item><item>thank2<br />
Thank you in advance.<br />
</item><item>thank3<br />
Thanks for the prompt response.<br />
</item><item>thank6<br />
It was a pleasure assisting you today.<br />
</item><item>thank8<br />
Thank you for the additional information.<br />
</item><item>thanka3<br />
Thank you for staying with me while I was on research.<br />
</item><item>thanka4<br />
Thank you for making me clear on this.<br />
</item><item>thanka5<br />
Thank you for your appreciation.<br />
</item><item>thanka6<br />
Thank you for your compliments.<br />
</item><item>time1<br />
Could I have a few moments of your time while I look at the computer's configuration in my database?<br />
</item><item>time2<br />
Could I have a 3 to 5 minutes of your time while I go through the previous correspondence?<br />
</item><item>time3<br />
May I have a few moments of your time while I go through the previous chat session?<br />
</item><item>time4<br />
Could I have a few moments of your time to study the problem closely?<br />
</item><item>time5<br />
May I have 3 to 5 minutes of your time while I search the information for you?<br />
</item><item>time6<br />
Could I have a few moments of your time while I research on the problem? That should help me assist you better.<br />
</item><item>time7<br />
, I'm right here searching for the solution. Please do stay with me.<br />
</item><item>time8<br />
Please do stay with me. I am still searching for the most relevant solution.<br />
</item><item>time9<br />
Do stay with me as this may take some more time.<br />
</item><item>timea1<br />
I am sorry this is taking more time than usual. Can I have a few more moments?<br />
</item><item>timea2<br />
I am back. Thanks for staying with me.<br />
</item><item>timea3<br />
I am afraid, it may take some more time. Is it Okay for you?<br />
</item><item>toolissue.<br />
Chat tool issue=tool freezxing and toogling problem. tool not responding. not able to intract with cust. connection geting lost frequently.<br />
start time=<br />
end time=<br />
username= b8104<br />
<br />
PC Memory=<br />
PC Processor =<br />
</item><item>tt.<br />
Take your own time, I am with you.<br />
</item><item>us1<br />
MWAHABKHAN<br />
</item><item>usn.<br />
mwahabkhanbrig<br />
</item><item>vistafallow.<br />
Dear ,<br />
<br />
This is Maci, from the HP Pavilion Notebooks Chat Support Team, following up on our recent chat session.<br />
<br />
I wanted to be sure that the information provided regarding registration pop-up was useful and helped you.<br />
<br />
To attempt another chat interaction, please contact us by visiting the following Web site:<br />
<br />
http://www.hp.com/support/ipg/chat<br />
<br />
I would like to take this opportunity to share with you some additional resources which I feel would be informative and helpful in empowering you to use your HP product more effectively.<br />
<br />
1) Following web site gives some instructions and the ways to maximize the notebook battery life:<br />
<br />
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00035864<br />
<br />
Note: Copy the URL starting from "http" till "c00035864" and paste in the address box of the browser, then press Enter Key.<br />
<br />
2) The following web page helps to maximize the life of your notebook battery:<br />
<br />
http://h20239.www2.hp.com/techcenter/battery/Battery_max.htm<br />
<br />
Note: Copy the URL starting from "http" till "Battery_max.htm" and paste in the address box of the browser, then press Enter Key.<br />
<br />
3) Hard drive maintenance basics :<br />
<br />
http://h71036.www7.hp.com/hho/cache/390-0-0-225-121.html<br />
<br />
Note: Copy the URL starting from "http" till "121.html" and paste in the address box of the browser, then press Enter Key.<br />
<br />
4) Increasing System Performance Without Adding Memory in Windows Vista<br />
<br />
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00815926&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br />
<br />
5)Windows XP Keyboard Shortcuts can also be used in Vista<br />
<br />
http://www.windowsnetworking.com/articles_tutorials/Windows-XP-Keyboard-Shortcuts.html<br />
</item><or><br />
http://www.microsoft.com/enable/products/keyboard.aspx<br />
<br />
Note : Copy the URL and paste in the address box of the browser, then press Enter Key.<br />
<br />
6)HP Notebook PCs - Cleaning your Notebook PC<br />
<br />
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00292159&jumpid=reg_R1002_USEN<br />
<br />
7)Here is the Very Usefullink for you : Vista Cunsumer Guide -<br />
<br />
http://www.microsoft.com/presspass/events/ces/docs/WindowsVistaConsumerRG.pdf<br />
<br />
Vista Guide:<br />
<br />
http://download.microsoft.com/download/5/7/8/578cbb95-c42e-4b9f-9989-93ffdeae8af4/Introducing_Windows_Vista.pdf<br />
<br />
Do not click on the link. Copy and the paste the link into the address bar of the web browser.<br />
<br />
8)Ways to improve your computer's performance in Vista<br />
<br />
http://windowshelp.microsoft.com/Windows/en-US/Help/1264bc24-72a8-48aa-84e3-a355327139d91033.mspx<br />
<br />
Do not click on the link. Copy and the paste the link into the address bar of the web browser.<br />
<br />
http://windowshelp.microsoft.com/Windows/en-US/Help/95f70af6-edd6-4f2f-9f02-7d6bdf0190611033.mspx<br />
<br />
Do not click on the link. Copy and the paste the link into the address bar of the web browser.<br />
<br />
NOTE: The weblink(s) above will take you to a non-HP Website(s). HP does not control and is<br />
</or><item>w0<br />
Hello .<br />
</item><item>w1<br />
Welcome to HP Total Care for HP notebooks.<br />
</item><item>w2.<br />
How are you doing today?<br />
</item><item>w3.<br />
I am fine, thank you for asking.<br />
</item><item>war.<br />
http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantyLookup.jsp;jsessionid=g1kRLW2JQpD1JFgRjKd32MTPyspMXj1GSy5tQpjJZ20ZntHynWTJ!564436022<br />
</item><item>warx.<br />
Our records shows the warranty of the notbeook expired on . Is it correct?<br />
</item><item>wel2<br />
Please proceed with your enquiry.<br />
</item><item>wel3<br />
How may I help you today?<br />
</item><item>wel4<br />
Welcome back, .<br />
</item><item>wel5<br />
I am looking forward to assist you.<br />
</item><item>wir1<br />
Let me know when you are pressing wireless button is wireless blue light is glowing?<br />
</item><item>wir2<br />
Let we check in the device manager is wireless network adapter listed under network adapter.<br />
</item><item>wir3<br />
This issue may be due to corrupted drivers.<br />
</item><item>wir4<br />
To resolve this issue I recommend to update the bios and install wireless network adapter drivers.<br />
</item><item>wir5<br />
I will provide you the Bios update and drivers.<br />
</item><item>wl1<br />
Here is the web link to download<br />
</item><item>xpfallow.<br />
Dear ,<br />
<br />
This is Maci, from the HP Pavilion Notebooks Chat Support Team, following up on our recent chat session.<br />
<br />
I wanted to be sure that the troubleshooting steps suggested by me for wireless card issue was useful and helped you in resolving the issue. If the issue persists, please contact us by visiting the following Web site:<br />
<br />
http://welcome.hp.com/country/us/en/contact/chat_1.html<br />
<br />
I did like to take this opportunity to share with you some additional resources which I feel would be informative and helpful in empowering you to use your HP product more effectively.<br />
<br />
<br />
I am providing you some additional tips to Maintain the Notebook:<br />
<br />
Please refer to the following weblinks given below.<br />
<br />
1) Hard Drive Maintenance Basics:<br />
<br />
Your hard drive is the workhorse of your computer. Review how your hard drive works, and what you can do to make sure it keeps working the way it should.<br />
<br />
http://h71036.www7.hp.com/hho/cache/390-0-0-225-121.html<br />
<br />
Note: Just copy and paste the entire link onto the address bar of your browser and press Enter.<br />
<br />
2) Improving the Performance of Your Notebook PC - Use the listed steps to improve PC performance<br />
<br />
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00034290<br />
<br />
Note: Just copy and paste the entire link onto the address bar of your browser and press Enter.<br />
<br />
3) HP Notebook PCs - Cleaning your Notebook PC<br />
<br />
Cleaning the notebook PC can extend its life by getting rid of this potentially damaging buildup. Cleaning the system once a year as part of a regular maintenance program is recommended.<br />
<br />
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00292159<br />
<br />
Note: Just copy and paste the entire link onto the address bar of your browser and press Enter.<br />
<br />
<br />
4) Following web site gives some instructions and the ways to maximize the notebook battery<br />
life:<br />
<br />
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00035864<br />
<br />
Note: Copy the URL starting from "http" till "c00035864" and paste in the address box of the browser, then press Enter Key.<br />
<br />
5) The following web page helps to maximize the life of your notebook battery:<br />
<br />
http://h20239.www2.hp.com/techcenter/battery/Battery_max.htm<br />
<br />
Note: Copy the URL starting from "http" till "Battery_max.htm" and paste in the address box of the browser, then press Enter Key.<br />
<br />
<br />
You may receive an e-mail survey regarding your chat support experience. We would appreciate your feedback.<br />
<br />
Thank you for contacting HP Total Care Real-Time chat support. If you need further assistance, please contact us again at: http://www.hp.com/support/chat. Chat support is available 24 hrs a day, 7 days a week.<br />
<br />
<br />
Regards,<br />
<br />
Maci<br />
HP Total Care<br />
</item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></session></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></item></div>MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-89293945839295080412010-12-03T12:05:00.000-08:002010-12-03T12:10:22.266-08:00TEACH SQL IN 24 HOURShttp://www.informit.com/library/library.aspx?b=STY_Sql_24hoursMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-1030300551595339712010-12-03T11:56:00.000-08:002010-12-03T11:59:17.586-08:00Oracle Question BankORACLE QUESTION BANK:<br /><br />Oracle Concepts and Architecture Database Structures.<br /><br />1.What are the components of Physical database structure of Oracle Database?<br /><br />ORACLE database is comprised of three types of files. One or more Data files, two are more redo Log files, and one or more Control files.<br /><br />2.What are the components of Logical database structure of ORACLE database?<br /><br />Table spaces and the Database's Schema Objects.<br /><br />3. What is a Table space?<br /><br />A database is divided into Logical Storage Unit called table spaces. A table space is used to grouped related logical structures together.<br /><br />4. What is SYSTEM table space and when is it Created?<br /><br />Every ORACLE database contains a table space named SYSTEM, which is automatically created when the database is created. The SYSTEM table<br />Space always contains the data dictionary tables for the entire database.<br /><br />5. Explain the relationship among Database, Table space and Data file?<br /><br />Each databases logically divided into one or more table<br />Spaces one or more data files are explicitly created for each table space.<br /><br />6. What is schema?<br /><br />A schema is collection of database objects of a User.<br /><br />7. What are Schema Objects?<br />Schema objects are the logical structures that directly refer to the database's data. Schema objects include tables, views, sequences, synonyms, indexes, clusters, database triggers, procedures, functions packages and Database links.<br /><br />8. Can objects of the same Schema reside in different table spaces?<br />Yes.<br /><br />9. Can a Table space hold objects from different Schemes?<br />Yes.<br /><br />10. What is Table?<br />A table is the basic unit of data storage in an ORACLE database. The tables of a database hold all of the user accessible data. Table data is stored in rows and columns.<br /><br />11. What is a View?<br /><br />A view is a virtual table. Every view has a Query attached to it. (The Query is a SELECT statement that identifies the columns and rows of the table(s) the view uses.)<br /><br />12. Do View contain Data?<br /><br />Views do not contain or store data.<br /><br />13. Can a View based on another View?<br /><br />Yes.<br /><br />14. What are the advantages of Views?<br /><br />Provide an additional level of table security, by restricting access to a predetermined set of rows and columns of a table.<br />Hide data complexity.<br />Simplify commands for the user.<br />Store complex queries.<br />Present the data in a different perspective from that of the base table.<br /><br />15. What is a Sequence?<br /><br />A sequence generates a serial list of unique numbers for numerical columns of a database's tables.<br /><br />16. What is a Synonym?<br /><br />A synonym is an alias for a table, view, sequence or program unit.<br /><br />17. What are the types of Synonyms?<br /><br />There are two types of Synonyms Private and Public.<br /><br />18. What is a Private Synonyms?<br /><br />A Private Synonyms can be accessed only by the owner.<br /><br />19. What is a Public Synonyms?<br /><br />Any user on the database can access a Public synonym.<br /><br />20. What are synonyms used for?<br /><br />Synonyms are used to: Mask the real name and owner of an object.<br />Provide public access to an object<br />Provide location transparency for tables, views or program units of a remote database.<br />Simplify the SQL statements for database users.<br /><br /><br />21. What is an Index?<br /><br />An Index is an optional structure associated with a table to have direct access to rows, which can be created to increase the performance of data retrieval. Index can be created on ones or more columns of a table.<br /><br />22. How is Indexes Update?<br /><br />Indexes are automatically maintained and used by ORACLE. Changes to table data are automatically incorporated into all relevant indexes.<br /><br />23. What are Clusters?<br /><br />Clusters are groups of one or more tables physically stores together to share common columns and are often used together.<br /><br />24. What is cluster Key?<br /><br />The related column of the tables in a cluster is called the Cluster Key.<br /><br />25. What is Index Cluster?<br /><br />A Cluster with an index on the Cluster Key.<br /><br />26. What is Hash Cluster?<br /><br />A row is stored in a hash cluster based on the result of applying a hash function to the row's cluster key value. All rows with the same hash key value are stores together on disk.<br /><br />27. When can Hash Cluster used?<br /><br />Hash clusters are better choice when a table is often queried with equality queries. For such queries the specified cluster key value is hashed. The resulting hash key value points directly to the area on disk that stores the specified rows.<br /><br />28. What is Database Link?<br /><br />A database link is a named object that describes a "path" from one database to another.<br /><br />29. What are the types of Database Links?<br /><br />Private Database Link, Public Database Link & Network Database Link.<br /><br />30. What is Private Database Link?<br /><br />Private database link is created on behalf of a specific user. A private database link can be used only when the owner of the link specifies a global object name in a SQL statement or in the definition of the owner's views or procedures.<br /><br />31. What is Public Database Link?<br /><br />Public database link is created for the special user group PUBLIC. A public database link can be used when any user in the associated database specifies a global object name in a SQL statement or object definition.<br /><br />32. What is Network Database link?<br /><br />Network database link is created and managed by a network domain service. A network database link can be used when any user of any database in the network specifies a global object name in a SQL statement or object definition.<br /><br />33. What is Data Block?<br /><br />ORACLE database's data is stored in data blocks. One data block corresponds to a specific number of bytes of physical database space on disk.<br /><br />34. How to define Data Block size?<br /><br />A data block size is specified for each ORACLE database when the database is created. A database users and allocated free database space in ORACLE data blocks. Block size is specified in INIT.ORA file and can’t be changed latter.<br /><br />35. What is Row Chaining?<br /><br />In Circumstances, all of the data for a row in a table may not be able to fit in the same data block. When this occurs, the data for the row is stored in a chain of data block (one or more) reserved for that segment.<br /><br />36. What is an Extent?<br /><br />An Extent is a specific number of contiguous data blocks, obtained in a single allocation, and used to store a specific type of information.<br /><br />37. What is a Segment?<br /><br />A segment is a set of extents allocated for a certain logical structure.<br /><br />38. What are the different types of Segments?<br /><br />Data Segment, Index Segment, Rollback Segment and Temporary Segment.<br /><br />39. What is a Data Segment?<br /><br />Each Non-clustered table has a data segment. All of the table's data is stored in the extents of its data segment. Each cluster has a data segment. The data of every table in the cluster is stored in the cluster's data segment.<br /><br />40. What is an Index Segment?<br /><br />Each Index has an Index segment that stores all of its data.<br /><br />41. What is Rollback Segment?<br /><br />A Database contains one or more Rollback Segments to temporarily store "undo" information.<br /><br />42. What are the uses of Rollback Segment?<br /><br />Rollback Segments are used:<br />To generate read-consistent database information during database recovery to rollback uncommitted transactions for users.<br /><br />43. What is a Temporary Segment?<br /><br />Temporary segments are created by ORACLE when a SQL statement needs a temporary work area to complete execution. When the statement finishes execution, the temporary segment extents are released to the system for future use.<br /><br />44. What is a Data File?<br /><br />Every ORACLE database has one or more physical data files. A database's data files contain all the database data. The data of logical database structures such as tables and indexes is physically stored in the data files allocated for a database.<br /><br />45. What are the Characteristics of Data Files?<br /><br />A data file can be associated with only one database. Once created a data file can't change size.<br />One or more data files form a logical unit of database storage called a table space.<br /><br />46. What is a Redo Log?<br /><br />The set of Redo Log files for a database is collectively known as the database's redo log.<br /><br />47. What is the function of Redo Log?<br /><br />The Primary function of the redo log is to record all changes made to data.<br /><br />48. What is the use of Redo Log Information?<br /><br />The Information in a redo log file is used only to recover the database from a system or media failure prevents database data from being written to a database's data files.<br /><br />49. What does a Control file Contain?<br /><br />A Control file records the physical structure of the database. It contains the following information.<br /><br />Database Name<br />Names and locations of a database's files and redo log files.<br />Time stamp of database creation.<br /><br />50. What is the use of Control File?<br /><br />When an instance of an ORACLE database is started, its control file is used to identify the database and redo log files that must be opened for database operation to proceed. It is also used in database recovery.<br /><br />51. What is a Data Dictionary?<br /><br />The data dictionary of an ORACLE database is a set of tables and views that are used as a read-only reference about the database.<br />It stores information about both the logical and physical structure of the database, the valid users of an ORACLE database, integrity constraints defined for tables in the database and space allocated for a schema object and how much of it is being used.<br /><br />52. What is an Integrity Constrains?<br /><br />An integrity constraint is a declarative way to define a business rule for a column of a table.<br /><br />53. Can an Integrity Constraint be enforced on a table if some existing table data does not satisfy the constraint?<br />No.<br /><br />54. Describe the different type of Integrity Constraints supported by ORACLE? <br />NOT NULL Constraint - Disallows Nulls in a table's column.<br />UNIQUE Constraint - Disallows duplicate values in a column or set of columns.<br />PRIMARY KEY Constraint - Disallows duplicate values and Nulls in a column or set of columns.<br />FOREIGN KEY Constrain - Require each value in a column or set of columns match a value in a related table's UNIQUE or PRIMARY KEY.<br />CHECK Constraint - Disallows values that do not satisfy the logical expression of the constraint.<br /><br />55. What is difference between UNIQUE constraint and PRIMARY KEY constraint?<br />A column defined as UNIQUE can contain Nulls while a column defined as PRIMARY KEY can't contain Nulls.<br /><br />56. Describe Referential Integrity?<br /><br />A rule defined on a column (or set of columns) in one table that allows the insert or update of a row only if the value for the column or set of columns (the dependent value) matches a value in a column of a related table (the referenced value). It also specifies the type of data manipulation allowed on referenced data and the action to be performed on dependent data as a result of any action on referenced data.<br /><br />57. What are the Referential actions supported by FOREIGN KEY integrity constraint?<br /><br />UPDATE and DELETE Restrict - A referential integrity rule that disallows the update or deletion of referenced data.<br /><br />DELETE Cascade - When a referenced row is deleted all associated dependent rows are deleted.<br /><br />58. What is self-referential integrity constraint?<br />If a foreign key reference a parent key of the same table is called self-referential integrity constraint.<br /><br />59. What are the Limitations of a CHECK Constraint?<br /><br />The condition must be a Boolean expression evaluated using the values in the row being inserted or updated and can't contain sub queries, sequence, the SYSDATE, UID, USER or USERENV SQL functions, or the pseudo columns LEVEL or ROWNUM.<br /><br />60. What is the maximum number of CHECK constraints that can be defined on a column?<br />No Limit.<br /><br /><br />SYSTEM ARCHITECTURE:<br /><br />61. What constitute an ORACLE Instance?<br />SGA and ORACLE background processes constitute an ORACLE instance. (or) Combination of memory structure and background process.<br /><br />62. What is SGA?<br />The System Global Area (SGA) is a shared memory region allocated by ORACLE that contains data and control information for one ORACLE instance.<br /><br />63. What are the components of SGA?<br />Database buffers, Redo Log Buffer the Shared Pool and Cursors.<br /><br /> 64. What do Database Buffers contain?<br /><br />Database buffers store the most recently used blocks of database data. It can also contain modified data that has not yet been permanently written to disk.<br /><br />65. What do Redo Log Buffers contain?<br />Redo Log Buffer stores redo entries a log of changes made to the database.<br /><br />66. What is Shared Pool?<br />Shared Pool is a portion of the SGA that contains shared memory constructs such as shared SQL areas.<br /><br />67. What is Shared SQL Area?<br />A Shared SQL area is required to process every unique SQL statement submitted to a database and contains information such as the parse tree and execution plan for the corresponding statement.<br /><br />68. What is Cursor?<br />A Cursor is a handle (a name or pointer) for the memory associated with a specific statement.<br /><br />69. What is PGA?<br />Program Global Area (PGA) is a memory buffer that contains data and control information for a server process.<br /><br />70. What is User Process?<br />A user process is created and maintained to execute the software code of an application program. It is a shadow process created automatically to facilitate communication between the user and the server process.<br /><br />71. What is Server Process?<br />Server Process handles requests from connected user process. A server process is in charge of communicating with the user process and interacting with ORACLE carry out requests of the associated user process.<br /><br />72. What are the two types of Server Configurations?<br />Dedicated Server Configuration and Multi-threaded Server Configuration.<br /><br />73. What is Dedicated Server Configuration?<br />In a Dedicated Server Configuration a Server Process handles requests for a Single User Process.<br /><br />74. What is a Multi-threaded Server Configuration?<br />In a Multi-threaded Server Configuration many user processes share a group of server process.<br /><br />75. What is a Parallel Server option in ORACLE?<br />A configuration for loosely coupled systems where multiple instance share a single physical database is called Parallel Server.<br /><br />76. Name the ORACLE Background Process?<br />DBWR - Database Writer.<br />LGWR - Log Writer<br />CKPT - Check Point<br />SMON - System Monitor<br />PMON - Process Monitor<br />ARCH - Archiver<br />RECO - Recover<br />Dnnn - Dispatcher, and<br />LCKn - Lock<br />Snnn - Server.<br /><br />77. What Does DBWR do?<br />Database writer writes modified blocks from the database buffer cache to the data files.<br /><br />78.When Does DBWR write to the database?<br />DBWR writes when more data needs to be read into the SGA and too few database buffers are free. The least recently used data is written to the data files first. DBWR also writes when Checkpoint occurs.<br /><br />79. What does LGWR do?<br />Log Writer (LGWR) writes redo log entries generated in the redo log buffer of the SGA to on-line Redo Log File.<br /><br />80. When does LGWR write to the database?<br />LGWR writes redo log entries into an on-line redo log file when transactions commit and the log buffer files are full.<br /><br />81. What is the function of checkpoint (CKPT)?<br />The Checkpoint (CKPT) process is responsible for signaling DBWR at checkpoints and updating all the data files and control files of the database.<br /><br />82. What are the functions of SMON?<br />System Monitor (SMON) performs instance recovery at instance start-up. In a multiple instance system (one that uses the Parallel Server), SMON of one instance can also perform instance recovery for other instance that have failed SMON also cleans up temporary segments that are no longer in use and recovers dead transactions skipped during crash and instance recovery because of file-read or off-line errors. These transactions are eventually recovered by SMON when the table space or file is brought back on-line SMON also coalesces free extents within the database to make free space contiguous and easier to allocate.<br /><br />83. What are functions of PMON?<br />Process Monitor (PMON) performs process recovery when a user process fails PMON is responsible for cleaning up the cache and Freeing resources that the process was using PMON also checks on dispatcher and server processes and restarts them if they have failed.<br /><br />84. What is the function of ARCH?<br />Archiver (ARCH) copies the on-line redo log files to archival storage when they are full. ARCH is active only when a database's redo log is used in ARCHIVELOG mode.<br /><br />85. What is function of RECO?<br />RECOver (RECO) is used to resolve distributed transactions that are pending due to a network or system failure in a distributed database. At timed intervals,the local RECO attempts to connect to remote databases and automatically complete the commit or rollback of the local portion of any pending distributed transactions.<br /><br />86. What is the function of Dispatcher (Dnnn)?<br />Dispatcher (Dnnn) process is responsible for routing requests from connected user processes to available shared server processes and returning the responses back to the appropriate user processes.<br /><br />87. How many Dispatcher Processes are created?<br />Atleast one Dispatcher process is created for every communication protocol in use.<br /><br />88. What is the function of Lock (LCKn) Process?<br />Lock (LCKn) is used for inter-instance locking when the ORACLE Parallel Server option is used.<br /><br />89. What is the maximum number of Lock Processes used?<br />Though a single LCK process is sufficient for most Parallel Server systems<br />Up to Ten Locks (LCK0,....LCK9) are used for inter-instance locking.<br /><br /><br />DATA ACCESS<br /><br />90. Define Transaction?<br />A Transaction is a logical unit of work that comprises one or more SQL statements executed by a single user.<br /><br /><br />91. When does a Transaction end?<br />When it is committed or Roll backed.<br /><br />92. What does COMMIT do?<br />COMMIT makes permanent the changes resulting from all SQL statements in the transaction. The changes made by the SQL statements of a transaction become visible to other user sessions transactions that start only after transaction is committed.<br /><br />93. What does ROLLBACK do?<br />ROLLBACK retracts any of the changes resulting from the SQL statements in the transaction.<br /><br />94. What is SAVE POINT?<br />For long transactions that contain many SQL statements, intermediate markers or save points can be declared which can be used to divide a transaction into smaller parts. This allows the option of later rolling back all work performed from the current point in the transaction to a declared save point within the transaction.<br /><br />95. What is Read-Only Transaction?<br />A Read-Only transaction ensures that the results of each query executed in the transaction are consistent with respect to the same point in time.<br /><br />96. What is the function of Optimizer?<br /><br />The goal of the optimizer is to choose the most efficient way to execute a SQL statement.<br /><br />97. What is Execution Plan?<br />The combination of the steps the optimizer chooses to execute a statement is called an execution plan.<br /><br />98. What are the different approaches used by Optimizer in choosing an execution plan?<br />Rule-based and Cost-based.<br /><br />99. What are the factors that affect OPTIMIZER in choosing an Optimization approach?<br />The OPTIMIZER_MODE initialization parameter Statistics in the Data Dictionary the OPTIMIZER_GOAL parameter of the ALTER SESSION command hints in the statement.<br /><br />100. What are the values that can be specified for OPTIMIZER MODE Parameter?<br />COST and RULE.<br /><br />101. Will the Optimizer always use COST-based approach if OPTIMIZER_MODE is set to "Cost'?<br /><br />Presence of statistics in the data dictionary for at least one of the tables accessed by the SQL statements is necessary for the OPTIMIZER to use COST-based approach. Otherwise OPTIMIZER chooses RULE-based approach.<br /><br />102. What is the effect of setting the value of OPTIMIZER_MODE to 'RULE'?<br /><br />This value causes the optimizer to choose the rule_based approach for all SQL statements issued to the instance regardless of the presence of statistics.<br />103. What are the values that can be specified for OPTIMIZER_GOAL parameter of the ALTER SESSION Command?<br /><br />CHOOSE, ALL_ROWS, FIRST_ROWS and RULE.<br /><br />104. What is the effect of setting the value "CHOOSE" for OPTIMIZER_GOAL, parameter of the ALTER SESSION Command?<br />The Optimizer chooses Cost_based approach and optimizes with the goal of best throughput if statistics for at least one of the tables accessed by the SQL statement exist in the data dictionary. Otherwise the OPTIMIZER chooses RULE_based approach.<br /><br />105. What is the effect of setting the value "ALL_ROWS" for OPTIMIZER_GOAL parameter of the ALTER SESSION command?<br />This value causes the optimizer to the cost-based approach for all SQL statements in the session regardless of the presence of statistics and to optimize with a goal of best throughput.<br /><br />106. What is the effect of setting the value 'FIRST_ROWS' for OPTIMIZER_GOAL parameter of the ALTER SESSION command?<br />This value causes the optimizer to use the cost-based approach for all SQL statements in the session regardless of the presence of statistics and to optimize with a goal of best response time.<br /><br />107. What is the effect of setting the 'RULE' for OPTIMIER_GOAL parameter of the ALTER SESSION Command?<br />This value causes the optimizer to choose the rule-based approach for all SQL statements in a session regardless of the presence of statistics.<br /><br />108. What is RULE-based approach to optimization?<br />Choosing an executing plan based on the access paths available and the ranks of these access paths.<br /><br />109. What is COST-based approach to optimization?<br />Considering available access paths and determining the most efficient execution plan based on statistics in the data dictionary for the tables accessed by the statement and their associated clusters and indexes.<br /><br />PROGRAMMATIC CONSTRUCTS<br /><br />110. What are the different types of PL/SQL program units that can be defined and stored in ORACLE database?<br />Procedures and Functions, Packages and Database Triggers.<br /><br />111. What is a Procedure?<br />A Procedure consist of a set of SQL and PL/SQL statements that are grouped together as a unit to solve a specific problem or perform a set of related tasks.<br />112. What is difference between Procedures and Functions?<br />A Function returns a value to the caller where as a Procedure does not.<br /><br />113. What is a Package?<br />A Package is a collection of related procedures, functions, variables and other package constructs together as a unit in the database.<br />114. What are the advantages of having a Package?<br />Increased functionality (for example, global package variables can be declared and used by any procedure in the package) and performance (for example all objects of the package are parsed compiled, and loaded into memory once)<br /><br />115. What is Database Trigger?<br />A Database Trigger is procedure (set of SQL and PL/SQL statements) that is automatically executed as a result of an insert in, update to, or delete from a table.<br /><br />116. What are the uses of Database Trigger?<br />Database triggers can be used to automatic data generation, audit data modifications, enforce complex Integrity constraints, and customize complex security authorizations.<br /><br />117. What are the differences between Database Trigger and Integrity constraints?<br /><br />A declarative integrity constraint is a statement about the database that is always true. A constraint applies to existing data in the table and any statement that manipulates the table.<br /><br />A trigger does not apply to data loaded before the definition of the trigger, therefore, it does not guarantee all data in a table conforms to the rules established by an associated trigger.<br /><br />A trigger can be used to enforce transitional constraints where as a declarative integrity constraint cannot be used.<br /><br /><br />DATABASE SECURITY<br /><br />118. What are Roles?<br />Roles are named groups of related privileges that are granted to users or other roles.<br /><br />119. What are the uses of Roles?<br />REDUCED GRANTING OF PRIVILEGES - Rather than explicitly granting the same set of privileges to many users a database administrator can grant the privileges for a group of related users granted to a role and then grant only the role to each member of the group.<br /><br />DYNAMIC PRIVILEGE MANAGEMENT - When the privileges of a group must change, only the privileges of the role need to be modified. The security domains of all users granted the group's role automatically reflect the changes made to the role.<br /><br />SELECTIVE AVAILABILITY OF PRIVILEGES - The roles granted to a user can be selectively enable (available for use) or disabled (not available for use). This allows specific control of a user's privileges in any given situation.<br /><br />APPLICATION AWARENESS - A database application can be designed to automatically enable and disable selective roles when a user attempts to use the application.<br /><br />120. How to prevent unauthorized use of privileges granted to a Role?<br />By creating a Role with a password.<br />121. What is default table space?<br />The Table space to contain schema objects created without specifying a table space name.<br /><br />122. What is Table space Quota?<br />The collective amount of disk space available to the objects in a schema on a particular table space.<br /><br />123. What is a profile?<br />Each database user is assigned a Profile that specifies limitations on various system resources available to the user.<br /><br />124. What are the system resources that can be controlled through Profile?<br />The number of concurrent sessions the user can establish the CPU processing time available to the user's session the CPU processing time available to a single call to ORACLE made by a SQL statement the amount of logical I/O available to the user's session the amount of logical I/O available to a single call to ORACLE made by a SQL statement the allowed amount of idle time for the user's session the allowed amount of connect time for the user's session.<br /><br />125. What is Auditing?<br />Monitoring of user access to aid in the investigation of database use.<br /><br />126. What are the different Levels of Auditing?<br />Statement Auditing, Privilege Auditing and Object Auditing.<br /><br />127. What is Statement Auditing?<br />Statement auditing is the auditing of the powerful system privileges without regard to specifically named objects.<br /><br />128. What is Privilege Auditing?<br />Privilege auditing is the auditing of the use of powerful system privileges without regard to specifically named objects.<br /><br />129. What is Object Auditing?<br />Object auditing is the auditing of accesses to specific schema objects without regard to user.<br /><br />DISTRIBUTED PROCESSING AND DISTRIBUTED DATABASES<br /><br />130. What is distributed database?<br />A distributed database is a network of databases managed by multiple database servers that appears to a user as single logical database. The data of all databases in the distributed database can be simultaneously accessed and modified.<br /><br />131. What is Two-Phase Commit?<br />Two-phase commit is mechanism that guarantees a distributed transaction either commits on all involved nodes or rolls back on all involved nodes to maintain data consistency across the global distributed database. It has two phases, a Prepare Phase and a Commit Phase.<br /><br />132. Describe two phases of Two-phase commit?<br />Prepare phase - The global coordinator (initiating node) ask a participants to prepare (to promise to commit or rollback the transaction, even if there is a failure)<br /><br />Commit - Phase - If all participants respond to the coordinator that they are prepared, the coordinator asks all nodes to commit the transaction, if all participants cannot prepare, the coordinator asks all nodes to roll back the transaction.<br /><br />133. What is the mechanism provided by ORACLE for table replication?<br />Snapshots and SNAPSHOT LOGs<br /><br />134. What is a SNAPSHOT?<br />Snapshots are read-only copies of a master table located on a remote node which is periodically refreshed to reflect changes made to the master table.<br /><br />135. What is a SNAPSHOT LOG?<br />A snapshot log is a table in the master database that is associated with the master table. ORACLE uses a snapshot log to track the rows that have been updated in the master table. Snapshot logs are used in updating the snapshots based on the master table.<br /><br />136. What is a SQL * NET?<br />SQL *NET is Oracle’s mechanism for interfacing with the communication protocols used by the networks that facilitate distributed processing and distributed databases. It is used in Clint-Server and Server-Server communications.<br /><br />DATABASE OPERATION, BACKUP AND RECOVERY<br /><br />137. What are the steps involved in Database Startup?<br />Start an instance, Mount the Database and Open the Database.<br /><br />138. What are the steps involved in Database Shutdown?<br />Close the Database, Dismount the Database and Shutdown the Instance.<br /><br />139. What is Restricted Mode of Instance Startup?<br />An instance can be started in (or later altered to be in) restricted mode so that when the database is open connections are limited only to those whose user accounts have been granted the RESTRICTED SESSION system privilege.<br /><br />140. What are the different modes of mounting a Database with the Parallel Server?<br /><br />Exclusive Mode If the first instance that mounts a database does so in exclusive mode, only that Instance can mount the database.<br /><br />Parallel Mode If the first instance that mounts a database is started in parallel mode, other instances that are started in parallel mode can also mount the database.<br /><br />141. What is Full Backup?<br />A full backup is an operating system backup of all data files, on-line redo log files and control file that constitute ORACLE database and the parameter.<br /><br />142. Can Full Backup be performed when the database is open?<br />No.<br /><br />143. What is Partial Backup?<br />A Partial Backup is any operating system backup short of a full backup, taken while the database is open or shut down.<br /><br />144.WhatisOn-lineRedoLog?<br />The On-line Redo Log is a set of tow or more on-line redo files that record all committed changes made to the database. Whenever a transaction is committed, the corresponding redo entries temporarily stores in redo log buffers of the SGA are written to an on-line redo log file by the background process LGWR. The on-line redo log files are used in cyclical fashion.<br /><br />145. What is mirrored on-line Redo Log?<br />A mirrored on-line redo log consists of copies of on-line redo log files physically located on separate disks, changes made to one member of the group are made to all members.<br /><br />146. What is Archived Redo Log?<br />Archived Redo Log consists of Redo Log files that have archived before being reused.<br /><br />147. What are the advantages of operating a database in ARCHIVELOG mode over operating it in NO ARCHIVELOG mode?<br />Complete database recovery from disk failure is possible only in ARCHIVELOG mode.<br />Online database backup is possible only in ARCHIVELOG mode.<br /><br />148. What is Log Switch?<br />The point at which ORACLE ends writing to one online redo log file and begins writing to another is called a log switch.<br /><br />149. What are the steps involved in Instance Recovery?<br />R_olling forward to recover data that has not been recorded in data files yet has been recorded in the on-line redo log, including the contents of rollback segments.<br /><br />Rolling back transactions that have been explicitly rolled back or have not been committed as indicated by the rollback segments regenerated in step a. <br />Releasing any resources (locks) held by transactions in process at the time of the failure.<br /><br />Resolving any pending distributed transactions undergoing a two-phase commit at the time of the instance failure.<br /><br />Data Base Administration<br /><br />Introduction to DBA<br /><br />1. What is a Database instance? Explain<br /><br />A database instance (Server) is a set of memory structure and background processes that access a set of database files.<br /><br />The process can be shared by all users.<br /><br />The memory structure that are used to store most queried data from database. This helps up to improve database performance by decreasing the amount of I/O performed against data file.<br /><br />2. What is Parallel Server?<br /><br />Multiple instances accessing the same database (Only In Multi-CPU environments)<br /><br /><br />3. What is a Schema?<br /><br />The set of objects owned by user account is called the schema.<br /><br />4. What is an Index? How it is implemented in Oracle Database?<br /><br />An index is a database structure used by the server to have direct access of a row in a table.<br /><br />An index is automatically created when a unique of primary key constraint clause is specified in create table comman (Ver 7.0)<br /><br />5. What are clusters?<br /><br />Group of tables physically stored together because they share common columns and are often used together is called Cluster.<br /><br />6. What is a cluster Key?<br /><br />The related columns of the tables are called the cluster key. The cluster key is indexed using a cluster index and its value is stored only once for multiple tables in the cluster.<br /><br />7. What is the basic element of Base configuration of an oracle Database?<br /><br />It consists of<br /> One or more data files.<br /> One or more control files.<br /> Two or more redo log files.<br />The Database contains<br /> Multiple users/schemas<br /> One or more rollback segments<br /> One or more table spaces<br /> Data dictionary tables<br /> User objects (table, indexes, views etc.,)<br />The server that access the database consists of<br /> SGA (Database buffer, Dictionary Cache Buffers, Redo log buffers, Shared SQL pool)<br /> SMON (System MONito)<br /> PMON (Process MONitor)<br /> LGWR (LoG Write)<br /> DBWR (Data Base Write)<br /> ARCH (ARCHiver)<br /> CKPT (Check Point)<br /> RECO<br /> Dispatcher<br /> User Process with associated PGS<br /><br />8. What is a deadlock? Explain.<br /><br />Two processes waiting to update the rows of a table, which are locked, by the other process then deadlock arises.<br /><br />In a database environment this will often happen because of not issuing proper rowlock commands. Poor design of front-end application may cause this situation and the performance of server will reduce drastically.<br /><br />These locks will be released automatically when a commit/rollback operation performed or any one of this processes being killed externally.<br /><br />MEMORY MANAGEMENT<br /><br />9. What is SGA? How it is different from Ver 6.0 and Ver 7.0?<br /><br />The System Global Area in a Oracle database is the area in memory to facilitates the transfer of information between users. It holds the most recently requested structural information between users. It holds the most recently requested structural information about the database.<br /><br />The structure is Database buffers, Dictionary cache, Redo Log Buffer and Shared SQL pool (ver 7.0 only) area.<br /><br />10. What is a Shared SQL pool?<br /><br />The data dictionary cache is stored in an area in SGA called the Shared SQL Pool. This will allow sharing of parsed SQL statements among concurrent users.<br /><br />11. What is mean by Program Global Area (PGA)?<br /><br />It is area in memory that is used by a Single Oracle User Process.<br /><br />12. What is a data segment?<br /><br />Data segment are the physical areas within a database block in which the data associated with tables and clusters are stored.<br /><br />13. What are the factors causing the reparsing of SQL statements in SGA? <br /><br />Due to insufficient Shared SQL pool size.<br /><br />Monitor the ratio of the reloads takes place while executing SQL statements. If the ratio is greater than 1 then increase the SHARED_POOL_SIZE.<br /><br />LOGICAL & PHYSICAL ARCHITECTURE OF DATABASE.<br />14. What is Database Buffers?<br /><br />Database buffers are cache in the SGA used to hold the data blocks that are read from the data segments in the database such as tables, indexes and clusters DB_BLOCK_BUFFERS parameter in INIT.ORA decides the size.<br /><br />15. What is dictionary cache?<br /><br />Dictionary cache is information about the database objects stored in a data dictionary table.<br /><br />16. What is meant by recursive hints?<br /><br />Number of times processes repeatedly query the dictionary table is called recursive hints. It is due to the data dictionary cache is too small. By increasing the SHARED_POOL_SIZE parameter we can optimize the size of Data Dictionary Cache.<br /><br />17. What is meant by redo log buffer?<br /><br />Changes made to entries are written to the on-line redo log files. So that they can be used in roll forward operations during database recoveries. Before writing them into the redo log files, they will first brought to redo log buffers in SGA and LGWR will write into files frequently.<br />LOG_BUFFER parameter will decide the size.<br /><br />18. How will you swap objects into a different table space for an existing database?<br /><br />Export the user<br /><br />Perform import using the command imp system/manager file=export.dmp indexfile=newrite.sql. This will create all definitions into newfile.sql.<br /><br />Drop necessary objects.<br /><br />Run the script newfile.sql after altering the tablespaces.<br /><br />Import from the backup for the necessary objects.<br /><br />19. List the Optional Flexible Architecture (OFA) of Oracle database? Or how can we organize the table spaces in Oracle database to have maximum performance?<br /><br />SYSTEM - Data dictionary tables.<br />DATA - Standard operational tables.<br />DATA2- Static tables used for standard operations<br />INDEXES - Indexes for Standard operational tables.<br />INDEXES1 - Indexes of static tables used for standard operations.<br />TOOLS - Tools table.<br />TOOLS1 - Indexes for tools table.<br />RBS - Standard Operations Rollback Segments,<br />RBS1, RBS2 - Additional/Special Rollback segments.<br />TEMP - Temporary purpose table space<br />TEMP_USER - Temporary table space for users.<br />USERS - User table space.<br />20. How will you force database to use particular rollback segment?<br /><br />SET TRANSACTION USE ROLLBACK SEGMENT rbs_name.<br /><br />21. What is meant by free extent?<br /><br />A free extent is a collection of continuous free blocks in table space. When a segment is dropped its extents are reallocated and are marked as free.<br /><br />22. How free extents are managed in Ver 6.0 and Ver 7.0?<br /><br />Free extents cannot be merged together in Ver 6.0.<br />Free extents are periodically coalesces with the neighboring free extent in<br />Ver 7.0<br /><br />23.Which parameter in Storage clause will reduce no. of rows per block?<br /><br />PCTFREE parameter<br /><br />Row size also reduces no of rows per block.<br /><br />24. What is the significance of having storage clause?<br /><br />We can plan the storage for a table as how much initial extents are required, how much can be extended next, how much % should leave free for managing row updations etc.,<br /><br />25. How does Space allocation table place within a block?<br /><br />Each block contains entries as follows<br />Fixied block header<br />Variable block header<br />Row Header,row date (multiple rows may exists)<br />PCTEREE (% of free space for row updation in future)<br /><br />26. What is the role of PCTFREE parameter is Storage clause?<br /><br />This is used to reserve certain amount of space in a block for expansion of rows.<br /><br />27. What is the OPTIMAL parameter?<br /><br />It is used to set the optimal length of a rollback segment.<br /><br />28. What is the functionality of SYSTEM table space?<br /><br />To manage the database level transactions such as modifications of the data dictionary table that record information about the free space usage.<br /><br />29. How will you create multiple rollback segments in a database?<br /><br />Create a database that implicitly creates a SYSTEM Rollback Segment in a SYSTEM table space.<br /><br />Create a Second Rollback Segment name R0 in the SYSTEM table space.<br /><br />Make new rollback segment available (After shutdown, modify init.ora file and Start database)<br /><br />Create other tablespaces (RBS) for rollback segments.<br /><br />Deactivate Rollback Segment R0 and activate the newly created rollback segments.<br /><br />30. How the space utilisation takes place within rollback segments?<br /><br />It will try to fit the transaction in a cyclic fashion to all existing extents. Once it found an extent is in use then it forced to acquire a new extent (No. of extents is based on the optimal size)<br /><br />31. Why query fails sometimes?<br /><br />Rollback segment dynamically extent to handle larger transactions entry loads.<br /><br />A single transaction may wipeout all available free space in the Rollback Segment Tablespace. This prevents other user using Rollback segments.<br /><br />32. How will you monitor the space allocation?<br /><br />By quering DBA_SEGMENT table/view.<br /><br />33. How will you monitor rollback segment status?<br /><br />Querying the DBA_ROLLBACK_SEGS view<br />IN USE - Rollback Segment is on-line.<br />AVAILABLE - Rollback Segment available but not on-line.<br />OFF-LINE - Rollback Segment off-line<br />INVALID - Rollback Segment Dropped.<br />NEEDS RECOVERY - Contains data but need recovery or corrupted.<br />PARTLY AVAILABLE - Contains data from an unresolved transaction involving a distributed database.<br /><br />34. List the sequence of events when a large transaction that exceeds beyond its optimal value when an entry wraps and causes the rollback segment to expand into another extend.<br /><br />Transaction Begins.<br /><br />An entry is made in the RES header for new transactions entry<br /><br />Transaction acquires blocks in an extent of RBS<br /><br />The entry attempts to wrap into second extent. None is available, so that the RBS must extent.<br /><br />The RBS checks to see if it is part of its OPTIMAL size.<br />RBS chooses its oldest inactive segment.<br />Oldest inactive segment is eliminated.<br />RBS extents<br />The Data dictionary table for space management is updated.<br />Transaction Completes.<br /><br />35. How can we plan storage for very large tables?<br /><br />Limit the number of extents in the table<br />Separate Table from its indexes.<br />Allocate sufficient temporary storage.<br /><br />36. How will you estimate the space required by a non-clustered table?<br /><br />Calculate the total header size<br />Calculate the available data space per data block<br />Calculate the combined column lengths of the average row<br />Calculate the total average row size.<br />Calculate the average number rows that can fit in a block<br />Calculate the number of blocks and bytes required for the table.<br /><br />After arriving the calculation, add 10 % additional space to calculate the initial extent size for a working table.<br /><br />37. It is possible to use raw devices as data files and what are the advantages over file. System files?<br /><br />Yes.<br /><br />The advantages over file system files.<br /><br />I/O will be improved because Oracle is bye-passing the kernnel which writing into disk.<br />Disk Corruption will be very less.<br /><br />38. What is a Control file?<br /><br />Database's overall physical architecture is maintained in a file called control file. It will be used to maintain internal consistency and guide recovery operations. Multiple copies of control files are advisable.<br /><br />39. How to implement the multiple control files for an existing database?<br /><br />Shutdown the database<br />Copy one of the existing control files to new location<br />Edit Config ora file by adding new control file.name<br />Restart the database.<br /><br />40. What is meant by Redo Log file mirrorring ? How it can be achieved?<br /><br />Process of having a copy of redo log files is called mirroring.<br /><br />This can be achieved by creating group of log files together, so that LGWR will automatically writes them to all the members of the current on-line redo log group. If any one group fails then database automatically switch over to next group. It degrades performance.<br /><br />41. What is advantage of having disk shadowing/ mirroring?<br /><br />Shadow set of disks save as a backup in the event of disk failure. In most Operating System if any disk failure occurs it automatically switchover to place of failed disk.<br /><br />Improved performance because most OS support volume shadowing can direct file I/O request to use the shadow set of files instead of the main set of files. This reduces I/O load on the main set of disks.<br /><br />42. What is use of Rollback Segments In Database?<br /><br />They allow the database to maintain read consistency between multiple transactions.<br /><br />43. What is a Rollback segment entry?<br /><br />It is the set of before image data blocks that contain rows that are modified by a transaction.<br />Each Rollback Segment entry must be completed within one rollback segment.<br /><br />A single rollback segment can have multiple rollback segment entries.<br /><br />44. What is hit ratio?<br /><br />It is a measure of well the data cache buffer is handling requests for data.<br /><br />Hit Ratio = (Logical Reads - Physical Reads - Hits Misses)/ Logical Reads.<br /><br />45. When will be a segment released?<br /><br />When Segment is dropped.<br />When Shrink (RBS only)<br />When truncated (TRUNCATE used with drop storage option)<br /><br />46. What are disadvantages of having raw devices?<br /><br />We should depend on export/import utility for backup/recovery (fully reliable)<br /><br />The tar command cannot be used for physical file backup, instead we can use dd command, which is less flexible and has limited recoveries.<br /><br />47. List the factors that can affect the accuracy of the estimations?<br /><br />The space used transaction entries and deleted records do not become free immediately after completion due to delayed cleanout.<br /><br />Trailing nulls and length bytes are not stored.<br /><br /><br />Inserts of, updates to and deletes of rows as well as columns larger than a single data block, can cause fragmentation a chained row pieces.<br /><br />DATABASE SECURITY & ADMINISTRATION<br /><br />48. What is user Account in Oracle database?<br /><br />A user account is not a physical structure in Database but it is having important relationship to the objects in the database and will be having certain privileges.<br /><br />49. How will you enforce security using stored procedures ?<br /><br />Don't grant user access directly to tables within the application.<br /><br />Instead grant the ability to access the procedures that access the tables.<br /><br />When procedure executed it will execute the privilege of procedures owner. Users cannot access tables except via the procedure.<br /><br />50. What are the dictionary tables used to monitor a database spaces ?<br /><br />DBA_FREE_SPACE<br />DBA_SEGMENTS<br />DBA_DATA_FILES.<br /><br />51. What are the responsibilities of a Database Administrator ?<br /><br />Installing and upgrading the Oracle Server and application tools.<br />Allocating system storage and planning future storage requirements for the database system.<br />Managing primary database structures (tablespaces)<br />Managing primary objects (table,views,indexes)<br />Enrolling users and maintaining system security.<br />Ensuring compliance with Oralce license agreement<br />Controlling and monitoring user access to the database.<br />Monitoring and optimising the performance of the database.<br />Planning for backup and recovery of database information.<br />Maintain archived data on tape<br />Backing up and restoring the database.<br />Contacting Oracle Corporation for technical support.<br /><br />52. What are the roles and user accounts created automatically with the database ?<br /><br />DBA - role Contains all database system privileges.<br /><br />SYS user account - The DBA role will be assigned to this account. All of the basetables and views for the database's dictionary are store in this schema and are manipulated only by ORACLE.<br /><br />SYSTEM user account - It has all the system privileges for the database and additional tables and views that display administrative information and internal tables and views used by oracle tools are created using this username.<br />54. What are the database administrators utilities avaliable ?<br /><br />SQL * DBA - This allows DBA to monitor and control an ORACLE database.<br /><br />SQL * Loader - It loads data from standard operating system files (Flat files) into ORACLE database tables.<br /><br />Export (EXP) and Import (imp) utilities allow you to move existing data in ORACLE format to and from ORACLE database.<br /><br />55. What are the minimum parameters should exist in the parameter file (init.ora) ?<br /><br />DB NAME - Must set to a text string of no more than 8 characters and it will be stored inside the datafiles, redo log files and control files and control file while database creation.<br /><br />DB_DOMAIN - It is string that specifies the network domain where the database is created. The global database name is identified by setting these parameters (DB_NAME & DB_DOMAIN)<br /><br />CONTORL FILES - List of control filenames of the database. If name is not mentioned then default name will be used.<br /><br />DB_BLOCK_BUFFERS - To determine the no of buffers in the buffer cache in SGA.<br /><br />PROCESSES - To determine number of operating system processes that can be connected to ORACLE concurrently. The value should be 5 (background process) and additional 1 for each user.<br /><br />ROLLBACK_SEGMENTS - List of rollback segments an ORACLE instance acquires at database startup.<br /><br />Also optionally LICENSE_MAX_SESSIONS,LICENSE_SESSION_WARNING and LICENSE_MAX_USERS.<br /><br />56. What is a trace file and how is it created ?<br /><br />Each server and background process can write an associated trace file. When an internal error is detected by a process or user process, it dumps information about the error to its trace. This can be used for tuning the database.<br /><br />57. What are roles ? How can we implement roles ?<br /><br />Roles are the easiest way to grant and manage common privileges needed by different groups of database users.<br /><br />Creating roles and assigning provies to roles.<br /><br />Assign each role to group of users. This will simplify the job of assigning privileges to individual users.<br /><br />58. What are the steps to switch a database's archiving mode between NO ARCHIVELOG and ARCHIVELOG mode ?<br /><br /> 1. Shutdown the database instance.<br /> 2. Backup the databse<br /> 3. Perform any operating system specific steps (optional)<br /> 4. Start up a new instance and mount but do not open the databse.<br /> 5. Switch the databse's archiving mode.<br /><br />59. How can you enable automatic archiving ?<br /><br /> Shut the database<br /> Backup the database<br /> Modify/Include LOG_ARCHIVE_START_TRUE in init.ora file.<br /> Start up the databse.<br /><br />60. How can we specify the Archived log file name format and destination ?<br /><br />By setting the following values in init.ora file.<br /><br />LOG_ARCHIVE_FORMAT = arch %S/s/T/tarc (%S - Log sequence number and is zero left paded, %s - Log sequence number not padded. %T - Thread number lef-zero-paded and %t - Thread number not padded). The file name created is arch 0001 are if %S is used.<br />LOG_ARCHIVE_DEST = path.<br /><br />61. What is the use of ANALYZE command ?<br /><br />To perform one of these function on an index,table, or cluster:<br /><br /> - to collect statisties about object used by the optimizer and store them in the data dictionary.<br /> - to delete statistics about the object used by object from the data dictionary.<br /> - to validate the structure of the object.<br /> - to identify migrated and chained rows of the table or cluster.<br /><br />MANAGING DISTRIBUTED DATABASES.<br /><br />62. How can we reduce the network traffic ?<br /> - Replictaion of data in distributed environment.<br /> - Using snapshots to replicate data.<br /> - Using remote procedure calls.<br /><br />63. What is snapshots ?<br /><br />Snapshot is an object used to dynamically replicate data between distribute database at specified time intervals. In ver 7.0 they are read only.<br /><br />64. What are the various type of snapshots ?<br /><br />Simple and Complex.<br /><br />65. Differentiate simple and complex, snapshots ?<br /> - A simple snapshot is based on a query that does not contains GROUP BY clauses, CONNECT BY clauses, JOINs, sub-query or snashot of operations.<br /> - A complex snapshots contain atleast any one of the above.<br /><br />66. What dynamic data replication ?<br /><br />Updating or Inserting records in remote database through database triggers. It may fail if remote database is having any problem.<br /><br />67. How can you Enforce Refrencial Integrity in snapshots ?<br /><br />Time the references to occur when master tables are not in use.<br /> Peform the reference the manually immdiately locking the master tables. We can join tables in snopshots by creating a complex snapshots that will based on the master tables.<br /><br />68. What are the options available to refresh snapshots ?<br /><br />COMPLETE - Tables are completly regenerated using the snapshot's query and the master tables every time the snapshot referenced.<br />FAST - If simple snapshot used then a snapshot log can be used to send the changes to the snapshot tables.<br />FORCE - Default value. If possible it performs a FAST refresh; Otherwise it will perform a complete refresh.<br /><br />69. what is snapshot log ?<br /><br />It is a table that maintains a record of modifications to the master table in a snapshot. It is stored in the same database as master table and is only available for simple snapshots. It should be created before creating snapshots.<br /><br />70. When will the data in the snapshot log be used ?<br /><br />We must be able to create a after row trigger on table (i.e., it should be not be already available )<br /><br />After giving table privileges.<br /><br />We cannot specify snapshot log name because oracle uses the name of the master table in the name of the database objects that support its snapshot log.<br /><br />The master table name should be less than or equal to 23 characters.<br /><br />(The table name created will be MLOGS_tablename, and trigger name will be TLOGS name).<br /><br />72. What are the benefits of distributed options in databases ?<br /><br />Database on other servers can be updated and those transactions can be grouped together with others in a logical unit.<br />Database uses a two phase commit.<br /><br />MANAGING BACKUP & RECOVERY<br />73. What are the different methods of backing up oracle database ?<br /><br /> - Logical Backups<br /> - Cold Backups<br /> - Hot Backups (Archive log)<br /><br />74. What is a logical backup ?<br /><br />Logical backup involves reading a set of databse records and writing them into a file. Export utility is used for taking backup and Import utility is used to recover from backup.<br /><br />75. What is cold backup ? What are the elements of it ?<br /><br />Cold backup is taking backup of all physical files after normal shutdown of database. We need to take.<br /> - All Data files.<br /> - All Control files.<br /> - All on-line redo log files.<br /> - The init.ora file (Optional)<br /><br />76. What are the different kind of export backups ?<br /><br />Full back - Complete database<br />Incremental - Only affected tables from last incremental date/full backup date.<br />Cumulative backup - Only affected table from the last cumulative date/full backup date.<br /><br />77. What is hot backup and how it can be taken ?<br /><br />Taking backup of archive log files when database is open. For this the ARCHIVELOG mode should be enabled. The following files need to be backed up. <br />All data files. All Archive log, redo log files. All control files.<br /><br />78. What is the use of FILE option in EXP command ?<br /><br />To give the export file name.<br /><br />79. What is the use of COMPRESS option in EXP command ?<br /><br />Flag to indicate whether export should compress fragmented segments into single extents.<br /><br />80. What is the use of GRANT option in EXP command ?<br /><br />A flag to indicate whether grants on databse objects will be exported or not. Value is 'Y' or 'N'.<br /><br />81. What is the use of INDEXES option in EXP command ?<br /><br />A flag to indicate whether indexes on tables will be exported.<br /><br />82. What is the use of ROWS option in EXP command ?<br />Flag to indicate whether table rows should be exported. If 'N' only DDL statements for the databse objects will be created.<br /><br />83. What is the use of CONSTRAINTS option in EXP command ?<br /><br />A flag to indicate whether constraints on table need to be exported.<br /><br />84. What is the use of FULL option in EXP command ?<br /><br />A flag to indicate whether full databse export should be performed.<br /><br />85. What is the use of OWNER option in EXP command ?<br />List of table accounts should be exported.<br /><br />86. What is the use of TABLES option in EXP command ?<br /><br />List of tables should be exported.<br /><br />87. What is the use of RECORD LENGTH option in EXP command ?<br /><br />Record length in bytes.<br /><br />88. What is the use of INCTYPE option in EXP command ?<br /><br />Type export should be performed COMPLETE,CUMULATIVE,INCREMENTAL.<br /><br />89. What is the use of RECORD option in EXP command ?<br /><br />For Incremental exports, the flag indirects whether a record will be stores data dictionary tables recording the export.<br /><br />90. What is the use of PARFILE option in EXP command ?<br /><br />Name of the parameter file to be passed for export.<br /><br />91. What is the use of PARFILE option in EXP command ?<br /><br />Name of the parameter file to be passed for export.<br /><br />92. What is the use of ANALYSE ( Ver 7) option in EXP command ?<br /><br />A flag to indicate whether statistical information about the exported objects should be written to export dump file.<br /><br />93. What is the use of CONSISTENT (Ver 7) option in EXP command ?<br /><br />A flag to indicate whether a read consistent version of all the exported objects should be maintained.<br /><br />94. What is use of LOG (Ver 7) option in EXP command ?<br /><br />The name of the file which log of the export will be written.<br /><br />95.What is the use of FILE option in IMP command ?<br /><br />The name of the file from which import should be performed.<br /><br />96. What is the use of SHOW option in IMP command ?<br /><br />A flag to indicate whether file content should be displayed or not.<br /><br />97. What is the use of IGNORE option in IMP command ?<br /><br />A flag to indicate whether the import should ignore errors encounter when issuing CREATE commands.<br /><br />98. What is the use of GRANT option in IMP command ?<br /><br />A flag to indicate whether grants on database objects will be imported.<br /><br />99. What is the use of INDEXES option in IMP command ?<br /><br />A flag to indicate whether import should import index on tables or not.<br /><br />100. What is the use of ROWS option in IMP command ?<br /><br />A flag to indicate whether rows should be imported. If this is set to 'N' then only DDL for database objects will be exectued.<br /><br /><br />SQL PLUS STATEMENTS<br /><br />1. What are the types of SQL Statement?<br /><br />Data Definition Language: CREATE, ALTER, DROP, TRUNCATE, REVOKE, NO AUDIT & COMMIT.<br />Data Manipulation Language: INSERT, UPDATE, DELETE, LOCK TABLE, EXPLAIN PLAN & SELECT.<br />Transactional Control: COMMIT & ROLLBACK<br />Session Control: ALTERSESSION & SET ROLE<br />System Control: ALTER SYSTEM.<br /><br />2. What is a transaction?<br /><br />Transaction is logical unit between two commits and commit and rollback.<br /><br />3. What is difference between TRUNCATE & DELETE?<br /><br />TRUNCATE commits after deleting entire table i.e., can’t be rolled back. Database triggers do not fire on TRUNCATE<br /><br />DELETE allows the filtered deletion. Deleted records can be rolled back or committed.<br />Database triggers fire on DELETE.<br /><br />4. What is a join? Explain the different types of joins?<br /><br />Join is a query, which retrieves related columns or rows from multiple tables.<br /><br />Self Join - Joining the table with itself.<br />Equi Join - Joining two tables by equating two common columns.<br />Non-Equi Join - Joining two tables by equating two common columns.<br />Outer Join - Joining two tables in such a way that query can also retrive rows that do not have corresponding join value in the other table.<br /><br />5. What is the Subquery?<br /><br />Subquery is a query whose return values are used in filtering conditions of the main query.<br /><br />6. What is correlated sub-query?<br /><br />Correlated sub_query is a sub_query, which has reference to the main query.<br /><br />7. Explain Connect by Prior?<br /><br />Retrives rows in hierarchical order.<br />e.g. select empno, ename from emp where.<br /><br />8. Difference between SUBSTR and INSTR?<br /><br />INSTR (String1, String 2(n, (m)),<br />INSTR returns the position of the mth occurrence of the string 2 in<br />String1. The search begins from nth position of string1.<br /><br />SUBSTR (String1 n,m)<br />SUBSTR returns a character string of size m in string1, starting from nth postion of string1.<br /><br />9. Explain UNION, MINUS, UNION ALL, INTERSECT?<br /><br />INTERSECT returns all distinct rows selected by both queries.<br />MINUS - returns all distinct rows selected by the first query but not by the second.<br />UNION - returns all distinct rows selected by either query<br />UNION ALL - returns all rows selected by either query,including all duplicates.<br /><br />10. What is ROWID?<br /><br />ROWID is a pseudo column attached to each row of a table. It is 18character long, block no, row number are the components of ROWID.<br /><br />11. What is the fastest way of accessing a row in a table?<br /><br />Using ROWID.<br /><br />CONSTRAINTS<br />----------------------<br />12. What is an Integrity Constraint?<br /><br />Integrity constraint is a rule that restricts values to a column in a table.<br />13. What is Referential Integrity?<br /><br />Maintaining data integrity through a set of rules that restrict the values of one or more columns of the tables based on the values of primary key or unique key of the referenced table.<br /><br />14. What are the usages of SAVEPOINTS?<br /><br />SAVEPOINTS are used to subdivide a transaction into smaller parts. It enables rolling back part of a transaction. Maximum of five save points are allowed.<br /><br />15. What is ON DELETE CASCADE?<br /><br />When ON DELETE CASCADE is specified ORACLE maintains referential integrity by automatically removing dependent foreign key values if a referenced primary or unique key value is removed.<br /><br />16. What are the data types allowed in a table?<br /><br />CHAR, VARCHAR2, NUMBER, DATE, RAW, LONG and LONG RAW.<br /><br />17. What is difference between CHAR and VARCHAR2? What is the maximum SIZE allowed for each type?<br /><br />CHAR pads blank spaces to the maximum length. VARCHAR2 does not pad blank spaces. For CHAR it is 255 and 2000 for VARCHAR2.<br /><br />18. How many LONG columns are allowed in a table? Is it possible to use LONG columns in WHERE clause or ORDER BY?<br /><br />Only one LONG columns is allowed. It is not possible to use LONG column in WHERE or ORDER BY clause.<br /><br />19. What are the pre requisites?<br /> I. To modify data type of a column?<br /> ii. To add a column with NOT NULL constraint?<br /><br /> To modify the datatype of a column the column must be empty.<br /> To add a column with NOT NULL constrain, the table must be empty.<br /><br />20. Where the integrity constrints are stored in Data Dictionary?<br /><br />The integrity constraints are stored in USER_CONSTRAINTS.<br /><br />21. How will you a activate/deactivate integrity constraints?<br /><br />The integrity constraints can be enabled or disabled by ALTER TABLE ENABLE constraint/DISABLE constraint.<br /><br />22. If an unique key constraint on DATE column is created, will it validate the rows that are inserted with SYSDATE ?<br />It won't, Because SYSDATE format contains time attached with it.<br /><br />23. What is a database link?<br /><br />Database Link is a named path through which a remote database can be accessed.<br /><br />24. How to access the current value and next value from a sequence? Is it possible to access the current value in a session before accessing next value?<br /><br />Sequence name CURRVAL, Sequence name NEXTVAL.<br /><br />It is not possible. Only if you access next value in the session, current value can be accessed.<br /><br />25. What is CYCLE/NO CYCLE in a Sequence?<br /><br />CYCLE specifies that the sequence continues to generate values after reaching either maximum or minimum value. After pan ascending sequence reaches its maximum value, it generates its minimum value. After a descending sequence reaches its minimum, it generates its maximum.<br /><br />NO CYCLE specifies that the sequence cannot generate more values after reaching its maximum or minimum value.<br /><br />26. What are the advantages of VIEW?<br /><br />To protect some of the columns of a table from other users.<br />To hide complexity of a query.<br />To hide complexity of calculations.<br /><br />27. Can a view be updated/inserted/deleted? If Yes under what conditions?<br /><br />A View can be updated/deleted/inserted if it has only one base table if the view is based on columns from one or more tables then insert, update and delete is not possible.<br /><br />28.If a View on a single base table is manipulated will the changes be reflected on the base table?<br /><br />If changes are made to the tables which are base tables of a view will the changes be reference on the view.<br /><br />FORMS 3.0 BASIC<br /><br />1.What is an SQL *FORMS?<br /><br />SQL *forms is 4GL tool for developing and executing; Oracle based interactive application.<br /><br />2. What is the maximum size of a form?<br /><br />255 character width and 255 characters Length.<br />3. Name the two files that are created when you generate the form give the file extension?<br /><br />INP (Source File)<br /> FRM (Executable File)<br /><br />4. How do you control the constraints in forms?<br /><br />Select the use constraint property is ON Block definition screen.<br /><br />BLOCK<br /><br />5. Committed block sometimes refer to a BASE TABLE? True or False.<br /><br />False.<br /><br />6. Can we create two blocks with the same name in form 3.0?<br /><br />No.<br /><br />7. While specifying master/detail relationship between two blocks specifying the join condition is a must? True or False.<br /><br />True.<br /><br />8. What is a Trigger?<br /><br />A piece of logic that is executed at or triggered by a SQL *forms event.<br /><br />9. What are the types of TRIGGERS?<br /><br />1. Navigational Triggers.<br /> 2. Transaction Triggers.<br /><br />10. What are the different types of key triggers?<br /><br /> Function Key<br /> Key-function<br /> Key-others<br /> Key-startup<br /><br />11. What is the difference between a Function Key Trigger and Key Function Trigger?<br /><br />Function key triggers are associated with individual SQL*FORMS function keys<br />You can attach Key function triggers to 10 keys or key sequences that normally do not perform any SQL * FORMS operations. These keys referred as key F0 through key F9.<br /><br />12. What does an on-clear-block Trigger fire?<br /><br />It fires just before SQL * forms the current block.<br /><br />13. How do you trap the error in forms 3.0?<br /><br />Using On-Message or On-Error triggers.<br /><br />14. State the order in which these triggers are executed?<br /><br />POST-FIELD, ON-VALIDATE-FIELD, POST-CHANGE and KEY-NEXTFLD.<br />KEY-NEXTFLD, POST-CHANGE, ON-VALIDATE-FIELD, POST-FIELD.<br /><br />15. What is the usage of an ON-INSERT,ON-DELETE and ON-UPDATE TRIGGERS ?<br /><br />These triggers are executes when inserting, deleting and updating operations are performed and can be used to change the default function of insert, delete or update respectively.<br /><br />For E.g., instead of inserting a row in a table an existing row can be updated in the same table.<br /><br />16. When will ON-VALIDATE-FIELD trigger executed?<br /><br />It fires when a value in a field has been changed and the field status is changed or new and the key has been pressed. If the field status is valid then any further change to the value in the field will not fire the on-validate-field trigger.<br /><br />17. A query fetched 10 records how many times do a PRE-QUERY Trigger and POST-QUERY Trigger will get executed?<br /><br />PRE-QUERY fires once.<br /> POST-QUERY fires 10 times.<br /><br />18. What is the difference between ON-VALIDATE-FIELD trigger and a POST-CHANGE trigger?<br /><br />When you changes the Existing value to null, the On-validate field trigger will fire post change trigger will not fire. At the time of execute-query post-change trigger will fire, on-validate field trigger will not fire.<br /><br />19. What is the difference between an ON-VALIDATE-FIELD trigger and a trigger?<br /><br />On-validate-field trigger fires, when the field Validation status New or changed.<br />Post-field-trigger whenever the control leaving form the field, it will fire.<br /><br />20. What is the difference between a POST-FIELD trigger and a POST-CHANGE trigger?<br /><br />Post-field trigger fires whenever the control leaving from the filed.<br />Post-change trigger fires at the time of execute-query procedure invoked or filed validation status changed.<br /><br />21. When is PRE-QUERY trigger executed?<br /><br />When Execute-query or count-query Package procedures are invoked.<br />22. Give the sequence in which triggers fired during insert operations, when the following 3 triggers are defined at the same block level?<br /> a. ON-INSERT b. POST-INSERT c. PRE-INSERT<br /><br />PRE-INSERT, ON-INSERT & POST-INSERT.<br /><br />23. Can we use GO-BLOCK package in a pre-field trigger ?<br /><br />No.<br /><br />24. Is a Key startup trigger fires as result of a operator pressing a key explicitly?<br /><br />No.<br /><br />25. How can you execute the user defined triggers in forms 3.0?<br /><br />Execute_Trigger (trigger-name)<br /><br />26. When does an on-lock trigger fire?<br /><br />It will fires whenever SQL * Forms would normally attempt to lock a row.<br /><br />26. What is Post-Block is a<br /> . a. Navigational Trigger.<br /> b. Key trigger<br /> c. Transaction Trigger.<br /><br />Navigational Trigger.<br /><br />27. What is the difference between keystartup and pre-form ?<br /><br />Key-startup trigger fires after successful navigation into a form.<br /><br />Pre-form trigger fires before enter into the form.<br /><br />28. What is the difference between keystartup and pre-form ?<br /><br />Key-startup triigger fires after successful navigation into a form.<br />Pre-form trigger fires before enter into the form.<br /><br />PACKAGE PROCEDURE & FUNCTION<br />-----------------------------------------<br />29. What is a Package Procedure ?<br /><br />A Package proecdure is built in PL/SQL procedure.<br /><br />30. What are the different types of Package Procedure ?<br /><br />1. Restricted package procedure.<br /> 2. Unrestricted package proecdure.<br /><br />31. What is the difference between restricted and unrestricted package procedure ?<br />Restricted package procedure that affects the basic basic functions of SQL * Forms. It cannot used in all triggers execpt key triggers.<br /><br />Unrestricted package procedure that does not interfere with the basic functions of SQL * Forms it can be used in any triggers.<br /><br />32. Classify the restricted and unrestricted procedure from the following.<br /> a. Call<br /> b. User-Exit<br /> c. Call-Query<br /> d. Up<br /> e. Execute-Query<br /> f. Message<br /> g. Exit-From<br /> h. Post<br /> i. Break<br /><br />a. Call - unrestricted<br /> b. User Exit - Unrestricted<br /> c. Call_query - Unrestricted<br /> d. Up - Restricted<br /> e. Execute Query - Restricted<br /> f. Message - Restricted<br /> g. Exit_form - Restricted<br /> h. Post - Restricted<br /> i. Break - Unrestricted.<br /><br />33. Can we use a restricted package procedure in ON-VALIDATE-FIELD Trigger ?<br /><br />No.<br /><br />34. What SYNCHRONIZE procedure does ?<br /><br />It synchoronizes the terminal screen with the internal state of the form.<br /><br />35. What are the unrestricted procedures used to change the popup screen position during run time ?<br /><br />Anchor-view<br /> Resize -View<br /> Move-View.<br /><br />36. What Enter package procedure does ?<br /><br />Enter Validate-data in the current validation unit.<br /><br />37. What ERASE package procedure does ?<br /><br />Erase removes an indicated global variable.<br /><br />38. What is the difference between NAME_IN and COPY ?<br /><br />Copy is package procedure and writes values into a field.<br />Name in is a package function and returns the contents of the variable to which you apply.<br /><br />38. Identify package function from the following ?<br /> 1. Error-Code<br /> 2. Break<br /> 3. Call<br /> 4. Error-text<br /> 5. Form-failure<br /> 6. Form-fatal<br /> 7. Execute-query<br /> 8. Anchor_View<br /> 9. Message_code<br /><br /><br /> 1. Error_Code<br /> 2. Error_Text<br /> 3. Form_Failure<br /> 4. Form_Fatal<br /> 5. Message_Code<br /><br />40. How does the command POST differs from COMMIT ?<br /><br />Post writes data in the form to the database but does not perform database commit<br />Commit permenently writes data in the form to the database.<br /><br />41. What the PAUSE package procedure does ?<br /><br />Pause suspends processing until the operator presses a function key<br /><br />42. What package procedure is used for calling another form ?<br /><br />Call (E.g. Call(formname)<br /><br />43. What package procedure used for invoke sql *plus from sql *forms ?<br /><br />Host (E.g. Host (sqlplus))<br /><br />44. Error_Code is a package proecdure ?<br /> a. True b. false<br /><br />False.<br /><br />45. EXIT_FORM is a restricted package procedure ?<br /> a. True b. False<br /><br />True.<br /><br />46. When the form is running in DEBUG mode, If you want to examine the values of global variables and other form variables, What package procedure command you would use in your trigger text ?<br /><br />Break.<br />SYSTEM VARIABLES<br /><br />47. List the system variables related in Block and Field?<br /><br /> 1. System.block_status<br /> 2. System.current_block<br /> 3. System.current_field<br /> 4. System.current_value<br /> 5. System.cursor_block<br /> 6. System.cursor_field<br /> 7. System.field_status.<br /><br />48. What is the difference between system.current_field and system.cursor_field ?<br /><br />1. System.current_field gives name of the field.<br /> 2. System.cursor_field gives name of the field with block name.<br /><br />49. The value recorded in system.last_record variable is of type<br /> a. Number<br /> b. Boolean<br /> c. Character.<br />b. Boolean.<br /><br />User Exits :<br /><br />50. What is an User Exits ?<br /><br />A user exit is a subroutine which are written in programming languages using pro*C pro *Cobol , etc., that link into the SQL * forms executable.<br /><br />51. What are the type of User Exits ?<br /><br />ORACLE Precompliers user exits<br />OCI (ORACLE Call Interface)<br />Non-ORACEL user exits.<br /><br />Page :<br /><br />52. What do you mean by a page ?<br /><br />Pages are collection of display information, such as constant text and graphics.<br /><br />53. How many pages you can in a single form ?<br /><br />Unlimited.<br /><br />54. Two popup pages can appear on the screen at a time ?<br /> a. True b. False<br /><br /> a. True.<br />55.What is the significance of PAGE 0 in forms 3.0 ?<br /> Hide the fields for internal calculation.<br /><br />56. Deleting a page removes information about all the fields in that page ?<br /> a. True. b. False<br /><br />a. True.<br /><br />Popup Window :<br /><br />57. What do you mean by a pop-up window ?<br /><br />Pop-up windows are screen areas that overlay all or a portion of the<br />display screen when a form is running.<br /><br />58. What are the types of Pop-up window ?<br /><br />the pop-up field editor<br /> pop-up list of values<br /> pop-up pages.<br /><br />Alert :<br /><br />59. What is an Alert ?<br /><br />An alert is window that appears in the middle of the screen overlaying a portion of the current display.<br /><br /><br />FORMS 4.0<br /><br /> 01. Give the Types of modules in a form?<br /><br />Form<br /> Menu<br /> Library<br /><br /> 02. Write the Abbreviation for the following File Extension<br /> 1. FMB 2. MMB 3. PLL<br /><br />FMB ----- Form Module Binary.<br /> MMB ----- Menu Module Binary.<br /> PLL ------ PL/SQL Library Module Binary.<br /><br />03. What are the design facilities available in forms 4.0?<br /><br />Default Block facility.<br /> Layout Editor.<br /> Menu Editor.<br /> Object Lists.<br /> Property Sheets.<br /> PL/SQL Editor.<br /> Tables Columns Browser.<br /> Built-ins Browser.<br /><br />04. What is a Layout Editor?<br /><br />The Layout Editor is a graphical design facility for creating and arranging items and boilerplate text and graphics objects in your application's interface.<br /><br />05. BLOCK<br /><br />05. What do you mean by a block in forms4.0?<br /><br />Block is a single mechanism for grouping related items into a functional unit for storing,displaying and manipulating records.<br /><br />06. Explain types of Block in forms4.0?<br /><br />Base table Blocks.<br /> Control Blocks.<br /> 1. A base table block is one that is associated with a specific database table or view.<br /> 2. A control block is a block that is not associated with a database table.<br /><br />ITEMS<br /><br />07. List the Types of Items?<br /><br />Text item.<br /> Chart item.<br /> Check box.<br /> Display item.<br /> Image item.<br /> List item.<br /> Radio Group.<br /> User Area item.<br /><br />08. What is a Navigable item?<br /><br />A navigable item is one that operators can navigate to with the keyboard during default navigation, or that Oracle forms can navigate to by executing a navigational<br />built-in procedure.<br /><br />09. Can you change the color of the push button in design time?<br /><br />No.<br /><br />10. What is a Check Box?<br /><br />A Check Box is a two state control that indicates whether a certain condition or value is on or off, true or false. The display state of a check box is always either "checked" or "unchecked". <br /><br />11. What are the triggers associated with a check box?<br /><br />Only When-checkbox-activated Trigger associated with a Check box.<br /><br />PL/SQL<br /><br />Basiscs of PL/SQL<br /><br />1. What is PL/SQL ?<br />PL/SQL is a procedural language that has both interactive SQL and procedural programming language constructs such as iteration, conditional branching.<br /><br />2. What is the basic structure of PL/SQL ?<br /><br />PL/SQL uses block structure as its basic structure. Anonymous blocks or nested blocks can be used in PL/SQL.<br /><br />3. What are the components of a PL/SQL block ?<br /><br />A set of related declarations and procedural statements is called block.<br /><br />4. What are the components of a PL/SQL Block ?<br /><br />Declarative part, Executable part and Execption part.<br /><br />Datatypes PL/SQL<br /><br />5. What are the datatypes a available in PL/SQL ?<br /><br />Some scalar data types such as NUMBER, VARCHAR2, DATE, CHAR, LONG, BOOLEAN.<br />Some composite data types such as RECORD & TABLE.<br /><br />6. What are % TYPE and % ROWTYPE ? What are the advantages of using these over datatypes?<br /><br />% TYPE provides the data type of a variable or a database column to that variable.<br /><br />% ROWTYPE provides the record type that represents a entire row of a table or view or columns selected in the cursor.<br /><br />The advantages are : I. Need not know about variable's data type<br />ii. If the database definition of a column in a table changes, the data type of a variable changes accordingly.<br /><br />7. What is difference between % ROWTYPE and TYPE RECORD ?<br /><br />% ROWTYPE is to be used whenever query returns a entire row of a table or view.<br /><br />TYPE rec RECORD is to be used whenever query returns columns of different<br />table or views and variables.<br /><br /> E.g. TYPE r_emp is RECORD (eno emp.empno% type,ename emp ename %type<br />);<br /> e_rec emp% ROWTYPE<br /> cursor c1 is select empno,deptno from emp;<br /> e_rec c1 %ROWTYPE.<br /><br />8. What is PL/SQL table ?<br /><br />Objects of type TABLE are called "PL/SQL tables", which are modelled as (but not the same as) database tables, PL/SQL tables use a primary PL/SQL tables can have one column and a primary key.<br /><br /><br />Cursors<br /><br />9. What is a cursor ? Why Cursor is required ?<br /><br />Cursor is a named private SQL area from where information can be accessed. Cursors are required to process rows individually for queries returning multiple rows.<br /><br />10. Explain the two type of Cursors ?<br /><br />There are two types of cursors, Implict Cursor and Explicit Cursor.<br />PL/SQL uses Implict Cursors for queries.<br />User defined cursors are called Explicit Cursors. They can be declared and used.<br /><br />11. What are the PL/SQL Statements used in cursor processing ?<br /><br />DECLARE CURSOR cursor name, OPEN cursor name, FETCH cursor name INTO or Record types, CLOSE cursor name.<br /><br />12. What are the cursor attributes used in PL/SQL ?<br /><br />%ISOPEN - to check whether cursor is open or not<br /> % ROWCOUNT - number of rows featched/updated/deleted.<br /> % FOUND - to check whether cursor has fetched any row. True if rows are featched.<br /> % NOT FOUND - to check whether cursor has featched any row. True if no rows are featched.<br />These attributes are proceded with SQL for Implict Cursors and with Cursor name for Explict Cursors.<br /><br />13. What is a cursor for loop ?<br /><br />Cursor for loop implicitly declares %ROWTYPE as loop index,opens a cursor, fetches rows of values from active set into fields in the record and closes<br />when all the records have been processed.<br /><br /> eg. FOR emp_rec IN C1 LOOP<br /> salary_total := salary_total +emp_rec sal;<br /> END LOOP;<br /><br />14. What will happen after commit statement ?<br /> Cursor C1 is<br /> Select empno,<br /> ename from emp;<br /> Begin<br /> open C1; loop<br /> Fetch C1 into<br /> eno.ename;<br /> Exit When<br /> C1 %notfound;-----<br /> commit;<br /> end loop;<br /> end;<br /><br />The cursor having query as SELECT .... FOR UPDATE gets closed after COMMIT/ROLLBACK.<br /><br />The cursor having query as SELECT.... does not get closed even after COMMIT/ROLLBACK.<br /><br />15. Explain the usage of WHERE CURRENT OF clause in cursors ?<br /><br />WHERE CURRENT OF clause in an UPDATE,DELETE statement refers to the latest row fetched from a cursor.<br /><br />Database Triggers<br /><br />16. What is a database trigger ? Name some usages of database trigger ?<br /><br />Database trigger is stored PL/SQL program unit associated with a specific database table. Usages are Audit data modificateions, Log events transparently, Enforce complex business rules Derive column values automatically, Implement complex security authorizations. Maintain replicate tables.<br /><br />17. How many types of database triggers can be specified on a table ? What are they ?<br /><br /> Insert Update Delete<br /><br />Before Row o.k. o.k. o.k.<br /><br />After Row o.k. o.k. o.k.<br /><br />Before Statement o.k. o.k. o.k.<br /><br />After Statement o.k. o.k. o.k.<br /><br />If FOR EACH ROW clause is specified, then the trigger for each Row affected by the statement.<br /><br />If WHEN clause is specified, the trigger fires according to the retruned boolean value.<br /><br />18. Is it possible to use Transaction control Statements such a ROLLBACK or COMMIT in Database Trigger ? Why ?<br /><br />It is not possible. As triggers are defined for each table, if you use COMMIT of ROLLBACK in a trigger, it affects logical transaction processing.<br /><br />19. What are two virtual tables available during database trigger execution ?<br /><br />The table columns are referred as OLD.column_name and NEW.column_name.<br />For triggers related to INSERT only NEW.column_name values only available.<br />For triggers related to UPDATE only OLD.column_name NEW.column_name values only available.<br />For triggers related to DELETE only OLD.column_name values only available.<br /><br />20. What happens if a procedure that updates a column of table X is called in a database trigger of the same table ?<br /><br />Mutation of table occurs.<br /><br />21. Write the order of precedence for validation of a column in a table ?<br /> I. done using Database triggers.<br /> ii. done using Integarity Constraints.<br /><br />I & ii.<br /><br />Exception :<br /><br />22. What is an Exception ? What are types of Exception ?<br /><br />Exception is the error handling part of PL/SQL block. The types are Predefined and user_defined. Some of Predefined execptions are. <br /> CURSOR_ALREADY_OPEN<br /> DUP_VAL_ON_INDEX<br /> NO_DATA_FOUND<br /> TOO_MANY_ROWS<br /> INVALID_CURSOR<br /> INVALID_NUMBER<br /> LOGON_DENIED<br /> NOT_LOGGED_ON<br /> PROGRAM-ERROR<br /> STORAGE_ERROR<br /> TIMEOUT_ON_RESOURCE<br /> VALUE_ERROR<br /> ZERO_DIVIDE<br /> OTHERS.<br /><br />23. What is Pragma EXECPTION_INIT ? Explain the usage ?<br /><br />The PRAGMA EXECPTION_INIT tells the complier to associate an exception with an oracle error. To get an error message of a specific oracle error.<br /><br /> e.g. PRAGMA EXCEPTION_INIT (exception name, oracle error number)<br /><br />24. What is Raise_application_error ?<br /><br />Raise_application_error is a procedure of package DBMS_STANDARD which allows to issue an user_defined error messages from stored sub-program or database trigger.<br /><br />25. What are the return values of functions SQLCODE and SQLERRM ?<br /><br />SQLCODE returns the latest code of the error that has occured.<br />SQLERRM returns the relevant error message of the SQLCODE.<br /><br />26. Where the Pre_defined_exceptions are stored ?<br /><br />In the standard package.<br /><br />Procedures, Functions & Packages ;<br /><br />27. What is a stored procedure ?<br /><br />A stored procedure is a sequence of statements that perform specific function.<br /><br />28. What is difference between a PROCEDURE & FUNCTION ?<br /><br />A FUNCTION is alway returns a value using the return statement.<br /> A PROCEDURE may return one or more values through parameters or may not return at all.<br /><br />29. What are advantages fo Stored Procedures /<br /><br />Extensibility,Modularity, Reusability, Maintainability and one time compilation.<br /><br />30. What are the modes of parameters that can be passed to a procedure ?<br /><br />IN,OUT,IN-OUT parameters.<br /><br />31. What are the two parts of a procedure ?<br /><br />Procedure Specification and Procedure Body.<br /><br />32. Give the structure of the procedure ?<br /><br /><br /> PROCEDURE name (parameter list.....)<br /> is<br /> local variable declarations<br /><br /> BEGIN<br /> Executable statements.<br /> Exception.<br /> exception handlers<br /><br /> end;<br /><br />33. Give the structure of the function ?<br /><br /><br /> FUNCTION name (argument list .....) Return datatype is<br /> local variable declarations<br /> Begin<br /> executable statements<br /> Exception<br /> execution handlers<br /> End;<br /><br />34. Explain how procedures and functions are called in a PL/SQL block ?<br /><br />Function is called as part of an expression.<br /> sal := calculate_sal ('a822');<br /> procedure is called as a PL/SQL statement<br /> calculate_bonus ('A822');<br /><br />35. What is Overloading of procedures ?<br /><br />The Same procedure name is repeated with parameters of different datatypes and parameters in different positions, varying number of parameters is called overloading of procedures.<br /><br />e.g. DBMS_OUTPUT put_line<br /><br />36. What is a package ? What are the advantages of packages ?<br /><br />Package is a database object that groups logically related procedures.<br />The advantages of packages are Modularity, Easier Applicaton Design, Information. Hiding,. reusability and Better Performance.<br /><br />37.What are two parts of package ?<br /><br />The two parts of package are PACKAGE SPECIFICATION & PACKAGE BODY.<br /><br />Package Specification contains declarations that are global to the packages and local to the schema.<br />Package Body contains actual procedures and local declaration of the procedures and cursor declarations.<br /><br />38. What is difference between a Cursor declared in a procedure and Cursor declared in a package specification ?<br /><br />A cursor declared in a package specification is global and can be accessed by other procedures or procedures in a package.<br />A cursor declared in a procedure is local to the procedure that can not be accessed by other procedures.<br /><br />39. How packaged procedures and functions are called from the following?<br /> a. Stored procedure or anonymous block<br /> b. an application program such a PRC *C, PRO* COBOL<br /> c. SQL *PLUS<br /><br /> a. PACKAGE NAME.PROCEDURE NAME (parameters);<br /> variable := PACKAGE NAME.FUNCTION NAME (arguments);<br /> EXEC SQL EXECUTE<br /> b.<br /> BEGIN<br /> PACKAGE NAME.PROCEDURE NAME (parameters)<br /> variable := PACKAGE NAME.FUNCTION NAME (arguments);<br /> END;<br /> END EXEC;<br /> c. EXECUTE PACKAGE NAME.PROCEDURE if the procedures does not have any<br />out/in-out parameters. A function can not be called.<br /><br />40. Name the tables where characteristics of Package, procedure and functions are stored ?<br /><br />User_objects, User_Source and User_error.<br /><br />FORMS4.0<br /><br />12. what is a display item?<br /><br />Display items are similar to text items but store only fetched or assigned values. Operators cannot navigate to a display item or edit the value it contains.<br /><br />13. What is a list item?<br /><br />It is a list of text elements.<br /><br />14. What are the display styles of list items?<br /><br />Poplist, No text Item displayed in the list item.<br /> Tlist, No element in the list is highlighted.<br /><br />15. What is a radio Group?<br /><br />Radio groups display a fixed no of options that are mutually Exclusive .<br />User can select one out of n number of options.<br /><br />16. How many maximum number of radio buttons can you assign to a radio group?<br /><br />Unlimited no of radio buttons can be assigned to a radio group<br /><br />17. can you change the default value of the radio button group at run time?<br /><br />No.<br /><br />18.What triggers are associated with the radio group?<br /><br />Only when-radio-changed trigger associated with radio group<br /><br />Visual Attributes.<br /><br />19. What is a visual attribute?<br /><br />Visual Attributes are the font, color and pattern characteristics of objects that operators see and intract with in our application.<br /><br />20. What are the types of visual attribute settings?<br /><br />Custom Visual attributes<br /> Default visual attributes<br /> Named Visual attributes.<br /><br />Window<br /><br />21. What is a window?<br /><br />A window, byitself , can be thought of as an empty frame. The frame provides a way to intract with the window, including the ability to scroll, move, and resize the window. The content of the window ie. what is displayed inside the frame is determined by the canvas View or canvas-views displayed in the window at run-time.<br /><br />22. What are the differrent types of windows?<br /><br />Root window, secondary window.<br /><br />23. Can a root window be made modal?<br /><br />No.<br /><br />24. List the buil-in routine for controlling window during run-time?<br /><br />Find_window,<br /> get_window_property,<br /> hide_window,<br /> move_window,<br /> resize_window,<br /> set_window_property,<br /> show_View<br /><br />25. List the windows event triggers available in Forms 4.0?<br /><br />When-window-activated, when-window-closed, when-window-deactivated,<br />when-window-resized<br /><br />26. What built-in is used for changing the properties of the window dynamically?<br /><br />Set_window_property<br /><br />Canvas-View<br /><br />27. What is a canvas-view?<br /><br />A canvas-view is the background object on which you layout the interface items (text-items, check boxes, radio groups, and so on.) and boilerplate objects that operators see and interact with as they run your form. At run-time, operators can see only those items that have been assiged to a specific canvas. Each canvas, in term, must be displayed in a specfic window.<br /><br />28. Give the equivalent term in forms 4.0 for the following.<br />Page, Page 0?<br /><br />Page - Canvas-View<br /> Page 0 - Canvas-view null.<br /><br />29. What are the types of canvas-views?<br /><br />Content View, Stacked View.<br /><br />30. What is the content view and stacked view?<br /><br />A content view is the "Base" view that occupies the entire content pane of the window in which it is displayed.<br /> A stacked view differs from a content canvas view in that it is not the base view for the window to which it is assigned<br /><br />31. List the built-in routines for the controlling canvas views during run-time?<br /><br />Find_canvas<br /> Get-Canvas_property<br /> Get_view_property<br /> Hide_View<br /> Replace_content_view<br /> Scroll_view<br /> Set_canvas_property<br /> Set_view_property<br /> Show_view<br /><br />Alert<br /><br />32. What is an Alert?<br /><br />An alert is a modal window that displays a message notifies the operator of some application condition<br /><br />33. What are the display styles of an alert?<br /><br />Stop, Caution, note<br /><br />34. Can you attach an alert to a field?<br /><br />No<br /><br />35. What built-in is used for showing the alert during run-time?<br /><br />Show_alert.<br /><br />36. Can you change the alert messages at run-time?<br />If yes, give the name of th built-in to chage the alert messages at run-time.<br /><br /> Yes. Set_alert_property.<br /><br />37. What is the built-in function used for finding the alert?<br /><br /> Find_alert<br /><br />Editors<br /><br />38. List the editors availables in forms 4.0?<br /><br /> Default editor<br /> User_defined editors<br /> system editors.<br /><br />39. What buil-in routines are used to display editor dynamicaly?<br /><br />Edit_text item<br /> show_editor<br /><br />LOV<br /><br />40. What is an Lov?<br /><br />A list of values is a single or multi column selection list displayed in<br />a pop-up window<br /><br />41. Can you attach an lov to a field at design time?<br /><br />Yes.<br /><br />42. Can you attach an lov to a field at run-time? if yes, give the build-in name.<br /><br /> Yes. Set_item_proprety<br /><br />43. What is the built-in used for showing lov at runtime?<br /><br />Show_lov<br /><br />44. What is the built-in used to get and set lov properties during run-time?<br /><br /> Get_lov_property<br /> Set_lov_property<br /><br />Record Group<br /><br />45. What is a record Group?<br /><br />A record group is an internal oracle forms data structure that has a simillar column/row frame work to a database table<br /><br /> 46. What are the different type of a record group?<br /><br /> Query record group<br /> Static record group<br /> Non query record group<br /><br />47. Give built-in routine related to a record groups?<br /><br />Create_group (Function)<br /> Create_group_from_query(Function)<br /> Delete_group(Procedure)<br /> Add_group_column(Function)<br /> Add_group_row(Procedure)<br /> Delete_group_row(Procedure)<br /> Populate_group(Function)<br /> Populate_group_with_query(Function)<br /> Set_group_Char_cell(procedure)<br /><br />48. What is the built_in routine used to count the no of rows in a group?<br /><br />Get_group _row_count<br /><br />System Variables<br /><br />49. List system variables available in forms 4.0, and not available in forms 3.0?<br /><br /> System.cordination_operation<br /> System Date_threshold<br /> System.effective_Date<br /> System.event_window<br /> System.suppress_working<br /><br />50. System.effective_date system variable is read only True/False<br /><br />False<br /><br />51. What is a library in Forms 4.0?<br /><br />A library is a collection of Pl/SQL program units, including user named procedures, functions & packages<br /><br />52. Is it possible to attach same library to more than one form?<br /><br />Yes<br /><br />53. Explain the following file extention related to library?<br />.pll,.lib,.pld<br /><br /> The library pll files is a portable design file comparable to an fmb form file<br /> The library lib file is a plat form specific, generated library file comparable to a fmx form file<br /> The pld file is Txt format file and can be used for source controlling your library files<br /><br />Parameter<br /><br />54. How do you pass the parameters from one form to another form?<br /><br />To pass one or more parameters to a called form, the calling form must perform the following steps in a trigger or user named routine excute the create_parameter_list built_in function to programatically.<br /> Create a parameter list to execute the add parameter built_in procedure to add one or more parameters list.<br /> Execute the call_form, New_form or run_product built_in procedure and include the name or id of the parameter list to be passed to the called form.<br /><br />54. What are the built-in routines is available in forms 4.0 to create and manipulate a parameter list?<br /><br /> Add_parameter<br /> Create_Parameter_list<br /> Delete_parameter<br /> Destroy_parameter_list<br /> Get_parameter_attr<br /> Get_parameter_list<br /> set_parameter_attr<br /><br />55. What are the two ways to incorporate images into a oracle forms application?<br /><br /> Boilerplate Images<br /> Image_items<br /><br />56. How image_items can be populate to field in forms 4.0?<br /><br />A fetch from a long raw database column PL/Sql assignment to executing the read_image_file built_in procedure to get an image from the file system.<br /><br />57. What are the triggers associated with the image item?<br /><br /> When-Image-activated(Fires when the operator double clicks on an image Items)<br /> When-image-pressed(fires when the operator selects or deselects the image item)<br /><br />58. List some built-in routines used to manipulate images in image_item?<br /><br /> Image_add<br /> Image_and<br /> Image_subtract<br /> Image_xor<br /> Image_zoom<br /><br />59. What are the built_in used to trapping errors in forms 4?<br /><br /> Error_type return character<br /> Error_code return number<br /> Error_text return char<br /> Dbms_error_code return no.<br /> Dbms_error_text return char<br /><br />60. What is a predefined exception available in forms 4.0?<br /><br />Raise form_trigger_failure<br /><br />61. What are the menu items that oracle forms 4.0 supports?<br /><br />Plain, Check,Radio, Separator, Magic<br /><br />FORMS4.5<br /><br />object groups<br /><br />01. what ia an object groups?<br /><br />An object group is a container for a group of objects, you define an object group when you want to package related objects. so that you copy or reference them in another modules.<br /><br />02. what are the different objects that you cannot copy or reference in object groups?<br /><br />objects of differnt modules<br /> another object groups<br /> individual block dependent items<br /> program units.<br /><br />canvas views<br /><br />03. what are different types of canvas views?<br /><br />content canvas views<br /> stacked canvas views<br /> horizontal toolbar<br /> vertical toolbar.<br /><br />04. explain about content canvas views?<br /><br />Most Canvas views are content canvas views a content canvas view is the "base" view that occupies the entire content pane of the window in which it is displayed.<br /><br />05. Explain about stacked canvas views?<br /><br />Stacked canvas view is displayed in a window on top of, or "stacked" on the content canvas view assigned to that same window. Stacked canvas views obscure some part of the underlying content canvas view, and or often shown and hidden programmatically.<br /><br />06. Explain about horizontal, Vertical tool bar canvas views?<br /><br />Tool bar canvas views are used to create tool bars for individual windows Horizontal tool bars are display at the top of a window, just under its menu bar.<br /> Vertical Tool bars are displayed along the left side of a window<br /><br />07. Name of the functions used to get/set canvas properties?<br /><br />Get_view_property, Set_view_property<br /><br />Windows<br /><br />07. What is relation between the window and canvas views?<br /><br />Canvas views are the back ground objects on which you place the interface items (Text items), check boxes, radio groups etc.,) and boilerplate<br />objects (boxes, lines, images etc.,) that operators interact with us they run your form . Each canvas views displayed in a window.<br /><br />08. What are the different modals of windows?<br /><br /> Modalless windows<br /> Modal windows<br /><br />09. What are modalless windows?<br /><br />More than one modelless window can be displayed at the same time, and operators can navigate among them if your application allows them to do so . On most GUI platforms, modelless windows can also be layered to appear either in front of or behind other windows.<br /><br />10. What are modal windows?<br /><br />Modal windows are usually used as dialogs, and have restricted functionality compared to modelless windows. On some platforms for example operators cannot resize, scroll or iconify a modal window.<br /><br />11. How do you display console on a window ?<br /><br />The console includes the status line and message line, and is displayed at the bottom of the window to which it is assigned.<br />To specify that the console should be displayed, set the console window form property to the name of any window in the form. To include the console, set console window to Null.<br /><br />12. What is the remove on exit property?<br /><br />For a modelless window, it determines whether oracle forms hides the window automatically when the operators navigates to an item in the another window.<br /><br />13. How many windows in a form can have console?<br /><br />Only one window in a form can display the console, and you cannot chage the console assignment at runtime.<br /><br />14. Can you have more than one content canvas view attached with a window?<br /><br />Yes.<br /> Each window you create must have atleast one content canvas view assigned to it. You can also create a window that has manipulate contant canvas view. At run time only one of the content canvas views assign to a window is displayed at a time.<br /><br />15. What are the different window events activated at runtimes?<br /><br />When_window_activated<br /> When_window_closed<br /> When_window_deactivated<br /> When_window_resized<br /> Within this triggers, you can examine the built in system variable system.event_window to determine the name of the window for which the trigger fired.<br /><br />Modules<br /><br />27. What are different types of modules available in oracle form?<br /><br />Form module - a collection of objects and code routines<br /> Menu modules - a collection of menus and menu item commands that together make up an application menu<br /> library module - a collectio of user named procedures, functions and packages that can be called from other modules in the application<br /><br />18. What are the default extensions of the files careated by forms modules?<br /><br /> .fmb - form module binary<br /> .fmx - form module executable<br /><br />19. What are the default extentions of the files created by menu module?<br /><br /> .mmb, .mmx<br /><br />20 What are the default extension of the files created by library module?<br /><br />The default file extensions indicate the library module type and storage format<br /> .pll - pl/sql library module binary<br /><br />Master Detail<br /><br />21. What is a master detail relationship?<br /><br />A master detail relationship is an association between two base table blocks- a master block and a detail block. The relationship between the blocks reflects a primary key to foreign key relationship between the tables on which the blocks are based.<br /><br />22. What is coordination Event?<br /><br />Any event that makes a different record in the master block the current record is a coordination causing event.<br /><br />23. What are the two phases of block coordination?<br /><br />There are two phases of block coordination: the clear phase and the population phase. During, the clear phase, Oracle Forms navigates internally to the detail block and flushes the obsolete detail records. During the population phase, Oracle Forms issues a SELECT statement to repopulate the detail block with detail records associated witjh the new master record. These operations are accomplished through the execution of triggers.<br /><br />24. What are Most Common types of Complex master-detail relationships?<br /><br />There are three most common types of complex master-detail relationships:<br />master with dependent details<br />master with independent details<br />detail with two masters<br /><br />25. What are the different types of Delete details we can establish in Master-Details?<br />Cascade<br /> Isolate<br /> Non-isolote<br /><br />26. What are the different defaust triggers created when Master Deletes Property is set to Non-isolated?<br />Master Delets Property Resulting Triggers<br /> ----------------------------------------------------<br /> Non-Isolated(the default) On-Check-Delete-Master<br /> On-Clear-Details<br /> On-Populate-Details<br /><br />26. Whar are the different default triggers created when Master Deletes Property is set to Cascade?<br />Ans: Master Deletes Property Resulting Triggers<br /> ---------------------------------------------------<br /> Cascading On-Clear-Details<br /> On-Populate-Details<br /> Pre-delete<br /><br />28. What are the different default triggers created when Master Deletes Property is set to isolated?<br /><br />Master Deletes Property Resulting Triggers<br /> ---------------------------------------------------<br />Isolated On-Clear-Details<br /> On-Populate-Details<br /><br />29. What are the Coordination Properties in a Master-Detail relationship?<br />The coordination properties are<br /> Deferred<br /> Auto-Query<br /> These Properties determine when the population phase of block<br />coordination should occur.<br /><br />30. What are the different types of Coordinations of the Master with the Detail block?<br /><br /><br />42. What is the User-Named Editor?<br /><br />A user named editor has the same text editing functionality as the default editor, but, becaue it is a named object, you can specify editor attributes such as windows display size, position, and title.<br /><br />43. What are the Built-ins to display the user-named editor?<br /><br />A user named editor can be displayed programmatically with the built in procedure SHOW-EDITOR, EDIT_TETITEM independent of any particular text item.<br /><br />44. What is the difference between SHOW_EDITOR and EDIT_TEXTITEM?<br /><br />Show editor is the generic built_in which accepts any editor name and takes some input string and returns modified output string. Whereas the edit_textitem built_in needs the input focus to be in the text item before the built_in is excuted.<br /><br />45. What is an LOV?<br />An LOV is a scrollable popup window that provides the operator with either a single or multi column selection list.<br /><br />46. What is the basic data structure that is required for creating an LOV? <br />Record Group.<br /><br />47. What is the "LOV of Validation" Property of an item? What is the use of it?<br />When LOV for Validation is set to True, Oracle Forms compares the current value of the text item to the values in the first column displayed in the LOV.<br />Whenever the validation event occurs.<br /> If the value in the text item matches one of the values in the first column of the LOV, validation succeeds, the LOV is not displayed, and processing continues normally.<br /> If the value in the text item does not match one of the values in the first column of the LOV, Oracle Forms displays the LOV and uses the text item value as the search criteria to automatically reduce the list.<br /><br />48. What are the built_ins used the display the LOV?<br /><br />Show_lov<br /> List_values<br /><br />49. What are the built-ins that are used to Attach an LOV programmatically to an item?<br /><br />set_item_property<br /> get_item_property<br /> (by setting the LOV_NAME property)<br /><br />50. What are the built-ins that are used for setting the LOV properties at runtime?<br /><br />get_lov_property<br /> set_lov_property<br /><br />51. What is a record group?<br /><br />A record group is an internal Oracle Forms that structure that hs a column/row framework similar to a database table. However, unlike database tables, record groups are separate objects that belong to the form module which they are defined.<br /><br />52. How many number of columns a record group can have?<br /><br />A record group can have an unlimited number of columns of type CHAR, LONG, NUMBER, or DATE provided that the total number of column does not exceed 64K.<br /><br />53. What is the Maximum allowed length of Record group Column?<br /><br />Record group column names cannot exceed 30 characters.<br /><br />54. What are the different types of Record Groups?<br /><br />Query Record Groups<br /> NonQuery Record Groups<br /> State Record Groups<br /><br />55. What is a Query Record Group?<br /><br />A query record group is a record group that has an associated SELECT statement. The columns in a query record group derive their default names, data types, had lengths from the database columns referenced in the SELECT statement. The records in query record group are the rows retrieved by the query associated with that record group.<br /><br />56. What is a Non Query Record Group?<br /><br />A non-query record group is a group that does not have an associated query, but whose structure and values can be modified programmatically at runtime.<br /><br />57. What is a Static Record Group?<br /><br />A static record group is not associated with a query, rather, you define its structure and row values at design time, and they remain fixed at runtime.<br /><br />58. What are the built-ins used for Creating and deleting groups?<br /><br />CREATE-GROUP (function)<br /> CREATE_GROUP_FROM_QUERY(function)<br /> DELETE_GROUP(procedure)<br /><br />59.What are the built -ins used for Modifying a group's structure?<br /><br />ADD-GROUP_COLUMN (function)<br /> ADD_GROUP_ROW (procedure)<br /> DELETE_GROUP_ROW(procedure)<br /><br />60. POPULATE_GROUP(function)<br /> POPULATE_GROUP_WITH_QUERY(function)<br /> SET_GROUP_CHAR_CELL(procedure)<br /> SET_GROUP_DATE_CELL(procedure)<br /> SET_GROUP_NUMBER_CELL(procedure)<br /><br />61. What are the built-ins used for Getting cell values?<br /><br /><br />GET_GROUP_CHAR_CELL (function)<br /> GET_GROUP_DATE_CELL(function)<br /> GET_GROUP_NUMBET_CELL(function)<br /><br />62. What are built-ins used for Processing rows?<br /><br />GET_GROUP_ROW_COUNT(function)<br /> GET_GROUP_SELECTION_COUNT(function)<br /> GET_GROUP_SELECTION(function)<br /> RESET_GROUP_SELECTION(procedure)<br /> SET_GROUP_SELECTION(procedure)<br /> UNSET_GROUP_SELECTION(procedure)<br /><br />63. What are the built-ins used for finding Object ID function?<br /><br />FIND_GROUP(function)<br /> FIND_COLUMN(function)<br /><br />64. Use the ADD_GROUP_COLUMN function to add a column to a record group that was created at design time.<br />I) TRUE II)FALSE<br /><br /> II) FALSE<br /><br />65. Use the ADD_GROUP_ROW procedure to add a row to a static record group<br /><br />I) TRUE II)FALSE<br /> I) FALSE<br /><br /><br />61. What are the built-in used for getting cell values?<br /><br />Get_group_char_cell(function)<br />Get_group_date_cell(function)<br />Get_group_number_cell(function)<br /><br />62. What are the built-ins used for processing rows?<br /><br />Get_group_row_count(function)<br />Get_group_selection_count(function)<br />Get_group_selection(function)<br />Reset_group_selection(procedure)<br />Set_group_selection(procedure)<br />Unset_group_selection(procedure)<br /><br />63. What are the built-ins used for finding object ID functions?<br /><br />Find_group(function)<br />Find_column(function)<br /><br />64. Use the add_group_column function to add a column to record group that was created at a design time?<br /><br />False.<br /><br />65. Use the Add_group_row procedure to add a row to a static record group 1. true or false?<br /><br /><br />False.<br /><br />parameters<br /><br />66. What are parameters?<br /><br />Parameters provide a simple mechanism for defining and setting the values<br />of inputs that are required by a form at startup. Form parameters are variables of type char,number,date that you define at design time.<br /><br />67. What are the Built-ins used for sending Parameters to forms?<br /><br />You can pass parameter values to a form when an application executes the call_form, New_form, Open_form or Run_product.<br /><br />68. What is the maximum no of chars the parameter can store?<br /><br />The maximum no of chars the parameter can store is only valid for char parameters, which can be upto 64K. No parameters default to 23Bytes and Date parameter default to 7Bytes.<br /><br />69. How do you call other Oracle Products from Oracle Forms?<br /><br />Run_product is a built-in, Used to invoke one of the supported oracle tools products and specifies the name of the document or module to be run. If the called product is unavailable at the time of the call, Oracle Forms returns a message to the opertor.<br /><br />70. How do you reference a Parameter?<br /><br />In Pl/Sql, You can reference and set the values of form parameters using bind variables syntax. Ex. PARAMETER name = '' or :block.item = PARAMETER <br />Parameter name<br /><br />71. How do you reference a parameter indirectly?<br /><br />To indirectly reference a parameter use the NAME IN, COPY 'built-ins to indirectly set and reference the parameters value' Example name_in ('capital parameter my param'), Copy ('SURESH','Parameter my_param')<br /><br />72. What are the different Parameter types?<br /><br />Text Parameters<br />Data Parameters<br /><br />73. When do you use data parameter type?<br /><br />When the value of a data parameter being passed to a called product is always the name of the record group defined in the current form. Data parameters are used to pass data to produts invoked with the run_product built-in subprogram.<br /><br />74. Can you pass data parametrs to forms?<br /><br />No.<br /><br />IMAGES<br /><br />75. What are different types of images?<br /><br />Boiler plate images<br />Image Items<br /><br />76. What is the difference between boiler plat images and image items?<br /><br />Boiler plate Images are static images (Either vector or bit map) that you import from the file system or database to use a grapical elements in your form, such as company logos and maps Image items are special types of interface controls that store and display either vector or bitmap images. Llike other items that store values, image items can be either base table items(items that relate directly to database columns) or control items. The definition of an image item is stored as part of the form module FMB and FMX files, but no image file is actualy associated with an image item until the item is populate at run time.<br /><br />77. What are the trigger associated with image items?<br /><br />When-image-activated fires when the operators double clicks on an image item when-image-pressed fires when an operator clicks or double clicks on an image item<br /><br />78. What is the use of image_zoom built-in?<br /><br />To manipulate images in image items.<br /><br /><br />WORKING WITH MULTIPLE FORMS<br /><br />79. How do you create a new session while open a new form?<br /><br />Using open_form built-in setting the session option Ex. Open_form('Stocks ',active,session). when invoke the mulitiple forms with open form and call_form in the same application, state whether the following are true/False<br /><br />80. Any attempt to navigate programatically to disabled form in a call_form stack is allowed?<br /><br />False<br /><br />81. An open form can not be execute the call_form procedure if you chain of called forms has been initiated by another open form?<br /><br />True<br /><br />82. When a form is invoked with call_form, Does oracle forms issues a save point?<br /><br />True<br /><br />Mouse Operations<br /><br />83. What are the various sub events a mouse double click event involves?<br /><br />Double clicking the mouse consists of the mouse down, mouse up, mouse click, mouse down & mouse up events.<br /><br />84, State any three mouse events system variables?<br /><br />System.mouse_button_pressed<br />System.mouse_button_shift_state<br />system.mouse_item<br />system.mouse_canvas<br />system.mouse_record<br /><br />OLE<br /><br />85. What is an OLE?<br /><br />Object Linking & Embadding provides you with the capability to integrate objects from many Ms-Windows applications into a single compound document creating integrated applications enables you to use the features form .<br /><br />86. What is the difference between object embedding & linking in Oracle forms?<br /><br />In Oracle forms, Embedded objects become part of the form module, and linked objects are references from a form module to a linked source file.<br /><br />87. What is the difference between OLE Server & Ole Container?<br /><br />An Ole server application creates ole Objects that are embedded or linked in ole Containers ex. Ole servers are ms_word & ms_excell. OLE containers provide a place to store, display and manipulate objects that are created by ole server applications. Ex. oracle forms is an example of an ole Container.<br /><br />88. What are the different styles of actvation of ole Objects?<br /><br />In place activation<br />External activation<br /><br /><br />ViSUAL Attributes & property clauses<br /><br />89. What are visual attributes?<br /><br />Visual attributes are the font, color, pattern proprities that you set for form and menu objects that appear in your application interface.<br /><br />90. What is a property clause?<br /><br />A property clause is a named object that contains a list of properties and thier settings. Once you create a property clause you can base other object on it. An object based on a property can inherit the setting of any property in the clause that makes sense for that object.<br /><br />91. Can a property clause itself be based on a property clause?<br /><br />Yes<br /><br />92. What are the important difference between property clause and visual attributes?<br /><br />Named visual attributes differed only font, color & pattern attributes, property clauses can contain this and any other properties. You can change the appearance of objects at run time by changing the named visual attributes programatically , property clause assignments cannot be changed programatically. When an object is inheriting from both a property clause and named visual attribute, the named visual attribute settings take precedence, and any visual attribute properties in the class are ignored.<br /><br />Form Build-ins<br /><br />93. What is a Text_io Package?<br /><br />It allows you to read and write information to a file in the file system.<br /><br />94. What is an User_exit?<br /><br />Calls the user exit named in the user_exit_string. Invokes a 3Gl programe by name which has been properly linked into your current oracle forms executable.<br /><br />95. What is synchronize?<br /><br />It is a terminal screen with the internal state of the form. It updates the screen display to reflect the information that oracle forms has in its internal representation of the screen.<br /><br />96. What is forms_DDL?<br /><br />Issues dynamic Sql statements at run time, including server side pl/SQl and DDL<br /><br />Triggers<br /><br />97. What is WHEN-Database-record trigger?<br /><br />Fires when oracle forms first marks a record as an insert or an update. The trigger fires as soon as oracle forms determines through validation that the record should be processed by the next post or commit as an insert or update. c generally occurs only when the operators modifies the first item in the record, and after the operator attempts to navigate out of the item.<br /><br />98. What are the master-detail triggers?<br /><br />On-Check_delete_master<br />On_clear_details<br />On_populate_details<br /><br />99. What is the difference between $$DATE$$ & $$DBDATE$$<br /><br />$$DBDATE$$ retrieves the current database date<br />$$date$$ retrieves the current operating system date.<br /><br />100. What is system.coordination_operation?<br /><br />It represents the coordination causing event that occur on the master block in master-detail relation.<br /><br />101. What are the difference between lov & list item?<br /><br />Lov is a property where as list item ias an item. A list item can have only one column, lov can have one or more columns.<br /><br />102. What are the different display styles of list items?<br /><br />Pop_list<br />Text_list<br />Combo box<br /><br />103. What is pop list?<br /><br />The pop list style list item appears initially as a single field (similar to a text item field). When the operator selects the list icon, a list of available choices appears.<br /><br />104. What is a text list?<br /><br />The text list style list item appears as a rectangular box which displays the fixed number of values. When the text list contains values that can not be displayed, a vertical scroll bar appears, allowing the operator to view and select undisplayed values.<br /><br />105. What is a combo box?<br />A combo box style list item combines the features found in list and text item. Unlike the pop list or the text list style list items, the combo box style list item will both display fixed values and accept one operator entered value.<br /><br />106. What are display items?<br /><br />Display items are similar to text items with the exception that display items only store and display fetched or assigned values.Display items are generaly used as boilerplate or conditional text.<br /><br />107. What is difference between open_form and call_form?<br /><br />when one form invokes another form by executing open_form the first form remains displayed,and operators can navigate between the forms as desired. when one form invokes another form by executing call_form,the called form is modal with respect to the calling form.That is, any windows that belong to the calling form are disabled, and operators cannot navigate to them until they first exit the called form.<br /><br />108. What is new_form built-in?<br /><br />When one form invokes another form by executing new_form oracle form exits the first form and releases its memory before loading the new form calling new form completely replace the first with the second. If there are changes pending in the first form,the operator will be prompted to save them before the new form is loaded.<br /><br />109. What is a library?<br /><br />A library is a collection of subprograms including user named procedures, functions and packages.<br /><br />110. What is the advantage of the library?<br /><br />Library's provide a convenient means of storing client-side program units and sharing them among multipule applications. Once you create a library, you can attach it to any other form,menu,or library modules. When you can call library program units from triggers menu items commands and user named routine, you write in the modules to which you have attach the library.<br />when a library attaches another library ,program units in the first library can reference program units in the attached library. Library support dynamic loading-that is library program units are loaded into an application only when needed. This can significantly reduce the run-time memory requirements of an applications.<br /><br />111. What is strip sources generate options?<br /><br />Removes the source code from the library file and generates a library files that contains only pcode.The resulting file can be used for final deployment, but can not be subsequently edited in the designer.<br /><br />ex. f45gen module=old_lib.pll userid=scott/tiger<br /> strip_source YES output_file <br /><br />112.What are the vbx controls?<br /><br />Vbx control provide a simple mehtod of buildig and enhancing user interfaces.The controls can use to obtain user inputs and display program outputs.vbx control where originally develop as extensions for the ms visual basic environments and include such items as sliders,grides and knobs.<br /><br />113. What is a timer?<br /><br />Timer is a "internal time clock" that you can programmatically create to perform an action each time the timer expires.<br /><br />114. What are built-ins associated with timers?<br /><br />find_timer<br />create_timer<br />delete_timer<br /><br />115. what are difference between post database commit and post-form commit?<br /><br />Post-form commit fires once during the post and commit transactions process, after the database commit occures. The post-form-commit trigger fires after inserts,updates and deletes have been posted to the database but before the transactions have been finalished in the issuing the command.The post-database-commit trigger fires after oracle forms issues the commit to finalished transactions.<br /><br />116. What is a difference between pre-select and pre-query?<br /><br />Fires during the execute query and count query processing after oracle forms constructs the select statement to be issued, but before the statement is actually issued.<br /><br />The pre-query trigger fires just before oracle forms issues the select statement to the database after the operator as define the example records by entering the query criteria in enter query mode.<br /><br />Pre-query trigger fires before pre-select trigger.<br /><br />117. What is trigger associated with the timer?<br /><br />When-timer-expired.<br /><br />118 What is the use of transactional triggers?<br /><br />Using transactional triggers we can control or modify the default functionality of the oracle forms.<br /><br /><br /><br />REPORTS<br /><br /><br />1. What are the different file extensions that are created by oracle reports?<br /><br />Rep file and Rdf file.<br /><br />2. From which designation is it preferred to send the output to the printed?<br /><br />Previewer.<br /><br />3. Is it possible to disable the parameter from while running the report? <br />Yes<br /><br />4. What is lexical reference?How can it be created?<br /><br />Lexical reference is place_holder for text that can be embedded in a sql<br />statements.A lexical reference can be created using & before the column or<br />parameter name.<br /><br />5. What is bind reference and how can it carate?<br /><br />Bind reference are used to replace the single value in sql,pl/sql<br />statements a bind reference can be careated using a (:) before a column or<br />a parameter name.<br /><br />6.What use of command line parameter cmd file?<br /><br />It is a command line argument that allows you to specify a file that contain a set of arguments for r20run.<br /><br />7.Where is a procedure return in an external pl/sql library executed at the client or at the server?<br /><br />At the client.<br /><br />8. Where is the external query executed at the client or the server?<br /><br />At the server.<br /><br />9. What are the default parameter that appear at run time in the parameter screen?<br /><br />Destype and Desname.<br /><br />10. Which parameter can be used to set read level consistency across multiple queries?<br /><br />Read only.<br /><br />11. What is term?<br /><br />The term is terminal definition file that describes the terminal form which you are using r20run.<br /><br />12. What is use of term?<br /><br />The term file which key is correspond to which oracle report functions.<br /><br />13. Is it possible to insert comments into sql statements return in the data model editor?<br /><br />Yes.<br /><br />14. If the maximum record retrieved property of the query is set to 10 then a summary value will be calculated?<br /><br />Only for 10 records.<br /><br />15. What are the sql clauses supported in the link property sheet?<br /><br />Where startwith having.<br /><br />16. To execute row from being displayed that still use column in the row which property can be used?<br /><br />Format trigger.<br /><br />17. Is it possible to set a filter condition in a cross product group in matrix reports?<br /><br />No.<br /><br />18. If a break order is set on a column would it effect columns which are under the column? No.<br /><br />19. With which function of summary item is the compute at options required?<br /><br />percentage of total functions.<br /><br /><br />20. What is the purpose of the product order option in the column property sheet?<br /><br />To specify the order of individual group evaluation in a cross products. <br /><br />21.Can a formula column be obtained through a select statement?<br /><br />Yes.<br /><br />22.Can a formula column refered to columns in higher group?<br /><br />Yes.<br /><br />23. How can a break order be created on a column in an existing group?<br /><br />By dragging the column outside the group.<br /><br />24. What are the types of calculated columns available?<br /><br />Summary, Formula, Placeholder column.<br /><br />25. What is the use of place holder column?<br /><br />A placeholder column is used to hold a calculated values at a specified place rather than allowing is to appear in the actual row where it has to appeared.<br /><br />26. What is the use of hidden column?<br /><br />A hidden column is used to when a column has to embedded into boilerplate text.<br /><br />27. What is the use of break group?<br /><br />A break group is used to display one record for one group ones.While multiple related records in other group can be displayed.<br /><br />28. If two groups are not linked in the data model editor, What is the hierarchy between them?<br /><br />Two group that is above are the left most rank higher than the group that is to right or below it.<br /><br />29.The join defined by the default data link is an outer join yes or no?<br /><br />Yes.<br /><br />30. How can a text file be attached to a report while creating in the report writer?<br /><br />By using the link file property in the layout boiler plate property sheet.<br /><br />31. Can a repeating frame be careated without a data group as a base?<br /><br />No.<br /><br />32. Can a field be used in a report wihtout it appearing in any data group?<br /><br />Yes.<br /><br />33. For a field in a repeating frame, can the source come from the column which does not exist in the data group which forms the base for the frame?<br /><br />Yes.<br /><br />34. Is it possible to center an object horizontally in a repeating frame that has a variable horizontal size?<br /><br />Yes.<br /><br />35. If yes,how?<br /><br />By the use anchors.<br /><br />36. What are the two repeating frame always associated with matrix object?<br /><br />One down repeating frame below one across repeating frame.<br /><br />37. Is it possible to split the printpreviewer into more than one region?<br /><br />Yes.<br /><br />38. Does a grouping done for objects in the layout editor affect the grouping done in the datamodel editor?<br /><br />No.<br /><br />39. How can a square be drawn in the layout editor of the report writer?<br /><br />By using the rectangle tool while pressing the (Constraint) key.<br /><br />40. To display the page no. for each page on a report what would be the source & logical page no. or & of physical page no.?<br /><br />& physical page no.<br /><br />41. What does the term panel refer to with regard to pages?<br /><br />A panel is the no. of physical pages needed to print one logical page.<br /><br />42. What is an anchoring object & what is its use?<br /><br />An anchoring object is a print condition object which used to explicitly or implicitly anchor other objects to itself.<br /><br />43. What is a physical page ? & What is a logical page ?<br /><br />A physical page is a size of a page. That is output by the printer. The<br />logical page is the size of one page of the actual report as seen in the<br />Previewer.<br /><br />44. What is the frame & repeating frame?<br /><br />A frame is a holder for a group of fields. A repeating frame is used to display a set of records when the no. of records that are to displayed is not known before.<br /><br />REPORT TRIGGERS.<br /><br />45. What are the triggers available in the reports?<br /><br />Before report, Before form, After form , Between page, After report.<br /><br />46. Does a Before form trigger fire when the parameter form is suppressed.<br /><br />Yes.<br /><br />47. At what point of report execution is the before Report trigger fired?<br /><br />After the query is executed but before the report is executed and the<br />records are displayed.<br /><br />48. Is the After report trigger fired if the report execution fails?<br /><br />Yes.<br /><br />49. Give the sequence of execution of the various report triggers?<br /><br />Before form , After form , Before report, Between page, After report.<br /><br />50. Is it possible to modify an external query in a report which contains<br />it?<br /><br />No.<br /><br />51. What are the ways to monitor the performance of the report?<br /><br />Use reports profile executable statement.<br />Use SQL trace facility.<br /><br />52. Why is it preferable to create a fewer no. of queries in the data<br />model.<br /><br />Because for each query, report has to open a separate cursor and has to<br />rebind, execute and fetch data.<br /><br />53. What are the various methods of performing a calculation in a report ?<br /><br />1. Perform the calculation in the SQL statements itself.<br />2. Use a calculated / summary column in the data model.<br /><br />54. Which of the above methods is the faster method?<br /><br />performing the calculation in the query is faster.<br /><br />55. Why is a Where clause faster than a group filter or a format trigger?<br /><br />Because, in a where clause the condition is applied during data retrieval<br />than after retrieving the data.<br /><br />56. What is the main diff. bet. Reports 2.0 & Reports 2.5?<br /><br />Report 2.5 is object oriented.<br /><br />57. What is the diff. bet. setting up of parameters in reports 2.0 reports<br />2.5?<br /><br />LOVs can be attached to parameters in the reports 2.5 parameter form.<br /><br />58. How is link tool operation different bet. reports 2 & 2.5?<br /><br />In Reports 2.0 the link tool has to be selected and then two fields to be<br />linked are selected and the link is automatically created. In 2.5 the first<br />field is selected and the link tool is then used to link the first field to<br />the second field.<br /><br />REPORT 2.5 SPECIFIC ISSUES.<br /><br />59.What are the two types views available in the object navigator(specific<br />to report 2.5)?<br /><br />View by structure and view by type .<br /><br />60. Which of the two views should objects according to possession?<br /><br />view by structure.<br /><br />61.How is possible to restrict the user to a list of values while entering<br />values for parameters?<br /><br />By setting the Restrict To List property to true in the parameter property<br />sheet.<br /><br />62. How is it possible to select generate a select ste. for the query in<br />the query property sheet?<br /><br />By using the tables/columns button and then specifying the table and the<br />column names.<br /><br />63. If a parameter is used in a query without being previously defined,<br />what diff. exist betw. report 2.0 and 2.5 when the query is applied?<br /><br />While both reports 2.0 and 2.5 create the parameter, report 2.5 gives a<br />message that a bind parameter has been created.<br /><br />64. Do user parameters appear in the data modal editor in 2.5?<br /><br />No.<br /><br />65.What is the diff. when confine mode is on and when it is off?<br /><br />When confine mode is on, an object cannot be moved outside its parent in<br />the layout.<br /><br />66. What is the diff. when Flex mode is mode on and when it is off?<br /><br />When flex mode is on, reports automatically resizes the parent when the<br />child is resized.<br /><br />67. How can a button be used in a report to give a drill down facility?<br /><br />By setting the action asscoiated with button to Execute pl/sql option and<br />using the SRW.Run_report function.<br /><br />68. What are the two ways by which data can be generated for a parameter's<br />list of values?<br />1. Using static values.<br />2. Writing select statement.<br /><br />69. What are the two panes that Appear in the design time pl/sql<br />interpreter?<br /><br />1.Source pane. 2. Interpreter pane<br /><br />70. What are three panes that appear in the run time pl/sql interpreter?<br /><br />1.Source pane. 2. interpreter pane. 3. Navigator pane.<br /><br /><br />CROSS PRODUCTS AND MATRIX REPORTS<br /><br />71. How can a cross product be created?<br /><br />By selecting the cross products tool and drawing a new group surrounding<br />the base group of the cross products.<br /><br />72. How can a group in a cross products be visually distinguished from a<br />group that does not form a cross product?<br /><br />A group that forms part of a cross product will have a thicker border.<br /><br />73. Atleast how many set of data must a data model have before a data model<br />can be base on it?<br /><br />Four.<br /><br />74. Is it possible to have a link from a group that is inside a cross<br />product to a group outside ? (Y/N)<br /><br />No.<br /><br />75. Is it possible to link two groups inside a cross products after the<br />cross products group has been created?<br /><br />No.<br />76. What is an user exit used for?<br /><br />A way in which to pass control (and possibly arguments ) form Oracle report<br />to another Oracle products of 3 GL and then return control ( and ) back<br />to Oracle reprots.<br /><br />77. What are the three types of user exits available ?<br /><br />Oracle Precompiler exits, Oracle call interface,NonOracle user exits.<br /><br />78. How can values be passed bet. precompiler exits & Oracle call<br />interface?<br /><br />By using the statement EXECIAFGET & EXECIAFPUT.<br /><br />79. How can I message to passed to the user from reports?<br /><br />By using SRW.MESSAGE function.<br /><br />Oracle DBA<br /><br />1. SNAPSHOT is used for<br /> [DBA] a] Synonym, b] Table space, c] System server, d] Dynamic data<br />replication<br /><br />Ans : D<br /><br />2. We can create SNAPSHOTLOG for<br /> [DBA] a] Simple snapshots, b] Complex snapshots, c] Both A & B, d]<br />Neither A nor B<br />Ans : A<br /><br />3. Transactions per rollback segment is derived from<br /> [DBA] a] Db_Block_Buffers, b] Processes, c] Shared_Pool_Size, d] None<br />of the above<br /><br />Ans : B<br /><br />4. ENQUEUE resources parameter information is derived from<br /> [DBA] a] Processes or DDL_LOCKS and DML_LOCKS, b] LOG_BUFFER,<br /> c] DB__BLOCK_SIZE..<br />Ans : A<br /><br />5. LGWR process writes information into<br /> a] Database files, b] Control files, c] Redolog files, d] All the<br />above.<br />Ans : C<br /><br />6. SET TRANSACTION USE ROLLBACK SEGMENT is used to create user<br />objects<br /> in a particular Tablespace<br /> a] True, b] False<br />Ans : False<br /><br />7. Databases overall structure is maintained in a file called<br /> a] Redolog file, b] Data file, c] Control file, d] All of the<br />above.<br />Ans : C<br /><br />8. These following parameters are optional in init.ora parameter file<br />DB_BLOCK_SIZE,<br /> PROCESSES<br /> a] True, b] False<br />Ans : False<br /><br />9. Constraints cannot be exported through EXPORT command<br /> a] True, b] False<br />Ans : False<br /><br />10. It is very difficult to grant and manage common privileges needed by<br />different groups of<br /> database users using the roles<br /> a] True, b] False<br />Ans : False<br /><br />11. What is difference between a DIALOG WINDOW and a DOCUMENT WINDOW<br />regarding<br /> moving the window with respect to the application window<br /> a] Both windows behave the same way as far as moving the window is<br />concerned.<br /> b] A document window can be moved outside the application window while<br />a dialog<br /> window cannot be moved<br /> c] A dialog window can be moved outside the application window while a<br />document<br /> window cannot be moved<br />Ans : C<br /><br />12. What is the difference between a MESSAGEBOX and an ALERT<br /> a] A messagebox can be used only by the system and cannot be used in<br />user application<br /> while an alert can be used in user application also.<br /> b] A alert can be used only by the system and cannot be use din user<br />application<br /> while an messagebox can be used in user application also.<br /> c] An alert requires an response from the userwhile a messagebox just<br />flashes a message<br /> and only requires an acknowledment from the user<br /> d] An message box requires an response from the userwhile a alert just<br />flashes a<br /> message an only requires an acknowledment from the user<br />Ans : C<br /><br />13. Which of the following is not an reason for the fact that most of the<br />processing is done at the<br /> server ?<br /> a] To reduce network traffic. b] For application sharing, c] To<br />implement business rules<br /> centrally, d] None of the above<br />Ans : D<br /><br />14. Can a DIALOG WINDOW have scroll bar attached to it ?<br /> a] Yes, b] No<br />Ans : B<br /><br />15. Which of the following is not an advantage of GUI systems ?<br /> a] Intuitive and easy to use., b] GUI's can display multiple<br />applications in multiple windows<br /> c] GUI's provide more user interface objects for a developer<br /> d] None of the above<br />Ans :D<br /><br />16. What is the difference between a LIST BOX and a COMBO BOX ?<br /> a] In the list box, the user is restricted to selecting a value from a<br />list but in a combo box<br /> the user can type in a value which is not in the list<br /> b] A list box is a data entry area while a combo box can be used only<br />for control purposes<br /> c] In a combo box, the user is restricted to selecting a value from a<br />list but in a list box the<br /> user can type in a value which is not in the list<br /> d] None of the above<br />Ans : A<br /><br />17. In a CLIENT/SERVER environment , which of the following would not be<br />done at the client ?<br /> a] User interface part, b] Data validation at entry line, c]<br />Responding to user events,<br /> d] None of the above<br />Ans : D<br /><br />18. Why is it better to use an INTEGRITY CONSTRAINT to validate data in a<br />table than to use a<br /> STORED PROCEDURE ?<br /> a] Because an integrity constraint is automatically checked while data<br />is inserted into or<br /> updated in a table while a stored procedure has to be<br />specifically invoked<br /> b] Because the stored procedure occupies more space in the database<br />than a integrity<br /> constraint definition<br /> c] Because a stored procedure creates more network traffic than a<br />integrity constraint<br /> definition<br />Ans : A<br /><br />19. Which of the following is not an advantage of a client/server model ?<br /> a] A client/server model allows centralised control of data and<br />centralised implementation<br /> of business rules.<br /> b] A client/server model increases developer;s productivity<br /> c] A client/server model is suitable for all applications<br /> d] None of the above.<br />Ans : C<br /><br />20. What does DLL stands for ?<br /> a] Dynamic Language Library<br /> b] Dynamic Link Library<br /> c] Dynamic Load Library<br /> d] None of the above<br />Ans : B<br /><br />21. POST-BLOCK trigger is a<br /> a] Navigational trigger<br /> b] Key trigger<br /> c] Transactional trigger<br /> d] None of the above<br />Ans : A<br /><br />22. The system variable that records the select statement that SQL * FORMS<br />most recently used<br /> to populate a block is<br /> a] SYSTEM.LAST_RECORD<br /> b] SYSTEM.CURSOR_RECORD<br /> c] SYSTEM.CURSOR_FIELD<br /> d] SYSTEM.LAST_QUERY<br />Ans: D<br /><br />23. Which of the following is TRUE for the ENFORCE KEY field<br /> a] ENFORCE KEY field characterstic indicates the source of the value<br />that SQL*FORMS<br /> uses to populate the field<br /> b] A field with the ENFORCE KEY characterstic should have the INPUT<br />ALLOWED<br /> charaterstic turned off<br /> a] Only 1 is TRUE<br /> b] Only 2 is TRUE<br /> c] Both 1 and 2 are TRUE<br /> d] Both 1 and 2 are FALSE<br />Ans : A<br /><br />24. What is the maximum size of the page ?<br /> a] Characters wide & 265 characters length<br /> b] Characters wide & 265 characters length<br /> c] Characters wide & 80 characters length<br /> d] None of the above<br />Ans : B<br /><br />25. A FORM is madeup of which of the following objects<br /> a] block, fields only,<br /> b] blocks, fields, pages only,<br /> c] blocks, fields, pages, triggers and form level procedures,<br /> d] Only blocks.<br />Ans : C<br /><br />26. For the following statements which is true<br /> 1] Page is an object owned by a form<br /> 2] Pages are a collection of display information such as constant text<br />and graphics.<br /> a] Only 1 is TRUE<br /> b] Only 2 is TRUE<br /> c] Both 1 & 2 are TRUE<br /> d] Both are FALSE<br />Ans : B<br /><br />27. The packaged procedure that makes data in form permanent in the<br />Database is<br /> a] Post<br /> b] Post form<br /> c] Commit form<br /> d] None of the above<br />Ans : C<br /><br />28. Which of the following is TRUE for the SYSTEM VARIABLE $$date$$<br /> a] Can be assigned to a global variable<br /> b] Can be assigned to any field only during design time<br /> c] Can be assigned to any variable or field during run time<br /> d] None of the above<br />Ans : B<br /><br />29. Which of the following packaged procedure is UNRESTRICTED ?<br /> a] CALL_INPUT, b] CLEAR_BLOCK, c] EXECUTE_QUERY, d] USER_EXIT<br />Ans : D<br /><br />30. Identify the RESTRICTED packaged procedure from the following<br /> a] USER_EXIT, b] MESSAGE, c] BREAK, d] EXIT_FORM<br />Ans : D<br /><br />31. What is SQL*FORMS<br /> a] SQL*FORMS is a 4GL tool for developing & executing Oracle based<br />interactive<br /> applications.<br /> b] SQL*FORMS is a 3GL tool for connecting to the Database.<br /> c] SQL*FORMS is a reporting tool<br /> d] None of the above.<br />Ans : A<br /><br />32. Name the two files that are created when you generate a form using<br />Forms 3.0<br /> a] FMB & FMX, b] FMR & FDX, c] INP & FRM, d] None of the above<br />Ans : C<br /><br /><br /><br /><br /><br />33. What is a trigger<br /> a] A piece of logic written in PL/SQL<br /> b] Executed at the arrival of a SQL*FORMS event<br /> c] Both A & B<br /> d] None of the above<br />Ans : C<br /><br />34. Which of the folowing is TRUE for a ERASE packaged procedure<br /> 1] ERASE removes an indicated Global variable & releases the memory<br />associated with it<br /> 2] ERASE is used to remove a field from a page<br /> 1] Only 1 is TRUE<br /> 2] Only 2 is TRUE<br /> 3] Both 1 & 2 are TRUE<br /> 4] Both 1 & 2 are FALSE<br />Ans : 1<br /><br />35. All datafiles related to a Tablespace are removed when the Tablespace<br />is dropped<br /> a] TRUE<br /> b] FALSE<br />Ans : B<br /><br />36. Size of Tablespace can be increased by<br /> a] Increasing the size of one of the Datafiles<br /> b] Adding one or more Datafiles<br /> c] Cannot be increased<br /> d] None of the above<br />Ans : B<br /><br />37. Multiple Tablespaces can share a single datafile<br /> a] TRUE<br /> b] FALSE<br />Ans : B<br /><br />38. A set of Dictionary tables are created<br /> a] Once for the Entire Database<br /> b] Every time a user is created<br /> c] Every time a Tablespace is created<br /> d] None of the above<br />Ans : A<br /><br />39. Datadictionary can span across multiple Tablespaces<br /> a] TRUE<br /> b] FALSE<br />Ans : B<br /><br /><br />40. What is a DATABLOCK<br /> a] Set of Extents<br /> b] Set of Segments<br /> c] Smallest Database storage unit<br /> d] None of the above<br />Ans : C<br /><br /><br />41. Can an Integrity Constraint be enforced on a table if some existing<br />table data does not satisfy<br /> the constraint<br /> a] Yes<br /> b] No<br />Ans : B<br /><br />42. A column defined as PRIMARY KEY can have NULL's<br /> a] TRUE<br /> b] FALSE<br />Ans : B<br /><br />43. A Transaction ends<br /> a] Only when it is Committed<br /> b] Only when it is Rolledback<br /> c] When it is Committed or Rolledback<br /> d] None of the above<br />Ans : C<br /><br />44. A Database Procedure is stored in the Database<br /> a] In compiled form<br /> b] As source code<br /> c] Both A & B<br /> d] Not stored<br />Ans : C<br /><br />45. A database trigger doesnot apply to data loaded before the definition<br />of the trigger<br /> a] TRUE<br /> b] FALSE<br />Ans : A<br /><br />46. Dedicated server configuration is<br /> a] One server process - Many user processes<br /> b] Many server processes - One user process<br /> c] One server process - One user process<br /> d] Many server processes - Many user processes<br />Ans : C<br /><br />47. Which of the following does not affect the size of the SGA<br /> a] Database buffer<br /> b] Redolog buffer<br /> c] Stored procedure<br /> d] Shared pool<br />Ans : C<br /><br />48. What does a COMMIT statement do to a CURSOR<br /> a] Open the Cursor<br /> b] Fetch the Cursor<br /> c] Close the Cursor<br /> d] None of the above<br />Ans : D<br /><br /><br /><br /><br />49. Which of the following is TRUE<br /> 1] Host variables are declared anywhere in the program<br /> 2] Host variables are declared in the DECLARE section<br /> a] Only 1 is TRUE<br /> b] Only 2 is TRUE<br /> c] Both 1 & 2are TRUE<br /> d] Both are FALSE<br />Ans : B<br /><br />50. Which of the following is NOT VALID is PL/SQL<br /> a] Bool boolean;<br /> b] NUM1, NUM2 number;<br /> c] deptname dept.dname%type;<br /> d] date1 date := sysdate<br />Ans : B<br /><br />51. Declare<br /> fvar number := null; svar number := 5<br /> Begin<br /> goto << fproc>><br /> if fvar is null then<br /> << fproc>><br /> svar := svar + 5<br /> end if;<br /> End;<br /><br />What will be the value of svar after the execution ?<br /> a] Error<br /> b] 10<br /> c] 5<br /> d] None of the above<br /><br />Ans : A<br /><br />52. Which of the following is not correct about an Exception ?<br /> a] Raised automatically / Explicitly in response to an ORACLE_ERROR<br /> b] An exception will be raised when an error occurs in that block<br /> c] Process terminates after completion of error sequence.<br /> d] A Procedure or Sequence of statements may be processed.<br /><br />Ans : C<br /><br />53. Which of the following is not correct about User_Defined Exceptions ?<br /> a] Must be declared<br /> b] Must be raised explicitly<br /> c] Raised automatically in response to an Oracle error<br /> d] None of the above<br /><br />Ans : C<br /><br /><br /><br /><br /><br />54. A Stored Procedure is a<br /> a] Sequence of SQL or PL/SQL statements to perform specific function<br /> b] Stored in compiled form in the database<br /> c] Can be called from all client environmets<br /> d] All of the above<br /><br />Ans : D<br /><br />55. Which of the following statement is false<br /> a] Any procedure can raise an error and return an user message and<br />error number<br /> b] Error number ranging from 20000 to 20999 are reserved for user<br />defined messages<br /> c] Oracle checks Uniqueness of User defined errors<br /> d] Raise_Application_error is used for raising an user defined error.<br /><br />Ans : C<br /><br />56. Is it possible to open a cursor which is in a Package in another<br />procedure ?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br /><br />57. Is it possible to use Transactional control statements in Database<br />Triggers ?<br /> a] Yes<br /> b] No<br /><br />Ans : B<br /><br />58. Is it possible to Enable or Disable a Database trigger ?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br /><br />59. PL/SQL supports datatype(s)<br /> a] Scalar datatype<br /> b] Composite datatype<br /> c] All of the above<br /> d] None of the above<br /><br />Ans C<br /><br />60. Find the ODD datatype out<br /> a] VARCHAR2<br /> b] RECORD<br /> c] BOOLEAN<br /> d] RAW<br /><br />Ans : B<br /><br /><br /><br /><br /><br />61. Which of the following is not correct about the "TABLE" datatype ?<br /> a] Can contain any no of columns<br /> b] Simulates a One-dimensional array of unlimited size<br /> c] Column datatype of any Scalar type<br /> d] None of the above<br /><br />Ans : A<br /><br />62. Find the ODD one out of the following<br /> a] OPEN<br /> b] CLOSE<br /> c] INSERT<br /> d] FETCH<br /><br />Ans C<br /><br />63. Which of the following is not correct about Cursor ?<br /> a] Cursor is a named Private SQL area<br /> b] Cursor holds temporary results<br /> c] Cursor is used for retrieving multiple rows<br /> d] SQL uses implicit Cursors to retrieve rows<br /><br />Ans : B<br /><br />64. Which of the following is NOT VALID in PL/SQL ?<br /> a] Select ... into<br /> b] Update<br /> c] Create<br /> d] Delete<br /><br />Ans : C<br /><br />65. What is the Result of the following 'VIK'||NULL||'RAM' ?<br /> a] Error<br /> b] VIK RAM<br /> c] VIKRAM<br /> d] NULL<br /><br />Ans : C<br /><br />66. Declare<br /> a number := 5; b number := null; c number := 10;<br /> Begin<br /> if a > b AND a < c then<br /> a := c * a;<br /> end if;<br /> End;<br />What will be the value of 'a' after execution ?<br /> a] 50<br /> b] NULL<br /> c] 5<br /> d] None of the above<br /><br />Ans : C<br />67. Does the Database trigger will fire when the table is TRUNCATED ?<br /> a] Yes<br /> b] No<br /><br />Ans : B<br /><br />68. SUBSTR(SQUARE ANS ALWAYS WORK HARD,14,6) will return<br /> a] ALWAY<br /> b} S ALWA<br /> c] ALWAYS<br />Ans : C<br /><br />69. REPLACE('JACK AND JUE','J','BL') will return<br /> a] JACK AND BLUE<br /> b] BLACK AND JACK<br /> c] BLACK AND BLUE<br /> d] None of the above<br /><br />Ans : C<br /><br />70. TRANSLATE('333SQD234','0123456789ABCDPQRST','0123456789') will return<br /> a] 333234<br /> b] 333333<br /> c] 234333<br /> d] None of the above<br /><br />Ans : A<br /><br />71. EMPNO ENAME SAL<br /> A822 RAMASWAMY 3500<br /> A812 NARAYAN 5000<br /> A973 UMESH 2850<br /> A500 BALAJI 5750<br /><br />Use these data for the following Questions<br /><br /> Select SAL from EMP E1 where 3 > ( Select count(*) from Emp E2<br /> where E1.SAL > E2.SAL ) will retrieve<br /> a] 3500,5000,2500<br /> b] 5000,2850<br /> c] 2850,5750<br /> d] 5000,5750<br /><br />Ans : A<br /><br />72. Is it possible to modify a Datatype of a column when column contains<br />data ?<br /> a] Yes<br /> b] No<br /><br />Ans B<br /><br /><br /><br /><br />73. Which of the following is not correct about a View ?<br /> a] To protect some of the columns of a table from other users<br /> b] Ocuupies data storage space<br /> c] To hide complexity of a query<br /> d] To hide complexity of a calculations<br /><br />Ans : B<br /><br />74. Which is not part of the Data Definiton Language ?<br /> a] CREATE<br /> b] ALTER<br /> c] ALTER SESSION<br /><br /><br />Ans : C<br /><br />75. The Data Manipulation Language statements are<br /> a] INSERT<br /> b] UPDATE<br /> c] SELECT<br /> d] All of the above<br /><br />Ans : D<br /><br />76. EMPNO ENAME SAL<br /> A822 RAMASWAMY 3500<br /> A812 NARAYAN 5000<br /> A973 UMESH<br /> A500 BALAJI 5750<br /><br /> Using the above data<br /> Select count(sal) from Emp will retrieve<br /> a] 1<br /> b] 0<br /> c] 3<br /> d] None of the above<br /><br />Ans : C<br /><br />77. If an UNIQUE KEY constraint on DATE column is created, will it accept<br />the rows that are<br /> inserted with SYSDATE ?<br /> a] Will<br /> b] Won't<br /><br />Ans : B<br /><br /><br />78. What are the different events in Triggers ?<br /> a] Define, Create<br /> b] Drop, Comment<br /> c] Insert, Update, Delete<br /> d] All of the above<br /><br />Ans : C<br />79. What built-in subprogram is used to manipulate images in image items ?<br /> a] Zoom_out<br /> b] Zoom_in'<br /> c] Image_zoom<br /> d] Zoom_image<br /><br />Ans : C<br /><br />80. Can we pass RECORD GROUP between FORMS ?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br /><br />81. SHOW_ALERT function returns<br /> a] Boolean<br /> b] Number<br /> c] Character<br /> d] None of the above<br /><br />Ans : B<br /><br />82. What SYSTEM VARIABLE is used to refer DATABASE TIME ?<br /> a] $$dbtime$$<br /> b] $$time$$<br /> c] $$datetime$$<br /> d] None of the above<br /><br />Ans : A<br /><br />83. :SYSTEM.EFFECTIVE.DATE varaible is<br /> a] Read only<br /> b] Read & Write<br /> c] Write only<br /> d] None of the above<br /><br />Ans : C<br /><br />84. How can you CALL Reports from Forms4.0 ?<br /> a] Run_Report built_in<br /> b] Call_Report built_in<br /> c] Run_Product built_in<br /> d] Call_Product built_in<br /><br />Ans : C<br /><br />85. When do you get a .PLL extension ?<br /> a] Save Library file<br /> b] Generate Library file<br /> c] Run Library file<br /> d] None of the above<br /><br />Ans : A<br /><br />86. What is built_in Subprogram ?<br /> a] Stored procedure & Function<br /> b] Collection of Subprogram<br /> c] Collection of Packages<br /> d] None of the above<br /><br />Ans : D<br /><br />87. GET_BLOCK property is a<br /> a] Restricted procedure<br /> b] Unrestricted procedure<br /> c] Library function<br /> d] None of the above<br /><br />Ans : D<br /><br />88. A CONTROL BLOCK can sometimes refer to a BASETABLE ?<br /> a] TRUE<br /> b] FALSE<br /><br />Ans : B<br /><br />89. What do you mean by CHECK BOX ?<br /> a] Two state control<br /> b] One state control<br /> c] Three state control<br /> d] none of the above<br /><br />Ans : C - Please check the Correcness of this Answer ( The correct answer<br />is 2 )<br /><br />90. List of Values (LOV) supports<br /> a] Single column<br /> b] Multi column<br /> c] Single or Multi column<br /> d] None of the above<br /><br />Ans : C<br /><br />91. What is Library in Forms 4.0 ?<br /> a] Collection of External field<br /> b] Collection of built_in packages<br /> c] Collection of PL/SQl functions, procedures and packages<br /> d] Collection of PL/SQL procedures & triggers<br /><br />Ans : C<br /><br />92. Can we use a RESTRICTED packaged procedure in WHEN_TEXT_ITEM trigger ?<br /> a] Yes<br /> b] No<br /><br />Ans : B<br /><br /><br /><br />93. Can we use GO_BLOCK package in a PRE_TEXT_ITEM trigger ?<br /> a] Yes<br /> b] No<br /><br />Ans : B<br /><br />94. What type of file is used for porting Forms 4.5 applications to various<br />platforms ?<br /> a] .FMB file<br /> b] .FMX file<br /> c] .FMT file<br /> d] .EXE file<br /><br />Ans : C<br /><br />95. What built_in procedure is used to get IMAGES in Forms 4.5 ?<br /> a] READ_IMAGE_FILE<br /> b] GET_IMAGE_FILE<br /> c] READ_FILE<br /> d] GET_FILE<br /><br />Ans A<br /><br />96. When a form is invoked with CALL_FORM does Oracle forms issues<br />SAVEPOINT ?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br /><br />97. Can we attach the same LOV to different fields in Design time ?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br /><br />98. How do you pass values from one form to another form ?<br /> a] LOV<br /> b] Parameters<br /> c] Local variables<br /> d] None of the above<br /><br />Ans : B<br /><br />99. Can you copy the PROGRAM UNIT into an Object group ?<br /> a] Yes<br /> b] No<br /><br />Ans : B<br /><br />100. Can MULTIPLE DOCUMENT INTERFACE (MDI) be used in Forms 4.5 ?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br /><br />101. When is a .FMB file extension is created in Forms 4.5 ?<br /> a] Generating form<br /> b] Executing form<br /> c] Save form<br /> d] Run form<br /><br />Ans : C<br /><br />102. What is a Built_in subprogram ?<br /> a] Library<br /> b] Stored procedure & Function<br /> c] Collection of Subprograms<br /> d] None of the above<br /><br />Ans : D<br /><br />103. What is a RADIO GROUP ?<br /> a] Mutually exclusive<br /> b] Select more than one column<br /> c] Above all TRUE<br /> d] Above all FALSE<br /><br />Ans : A<br /><br />104. Identify the Odd one of the following statements ?<br /> a] Poplist<br /> b] Tlist<br /> c] List of values<br /> d] Combo box<br /><br />Ans : C<br /><br />105. What is an ALERT ?<br /> a] Modeless window<br /> b] Modal window<br /> c] Both are TRUE<br /> d] None of the above<br /><br />Ans : B<br /><br />106. Can an Alert message be changed at runtime ?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br /><br />107. Can we create an LOV without an RECORD GROUP ?<br /> a} Yes<br /> b] No<br /><br />Ans : B<br /><br /><br /><br />108. How many no of columns can a RECORD GROUP have ?<br /> a] 10<br /> b] 20<br /> c] 50<br /> d] None of the above<br /><br />Ans D<br /><br />109. Oracle precompiler translates the EMBEDDED SQL statemens into<br /> a] Oracle FORMS<br /> b] Oracle REPORTS<br /> c] Oracle LIBRARY<br /> d] None of the above<br /><br />Ans : D<br /><br />110. Kind of COMMENT statements placed within SQL statements ?<br /> a] Asterisk(*) in column ?<br /> b] ANSI SQL style statements(...)<br /> c] C-Style comments (/*......*/)<br /> d] All the above<br /><br />Ans : D<br /><br />111. What is the appropriate destination type to send the output to a<br />printer ?<br /> a] Screen<br /> b] Previewer<br /> c] Either of the above<br /> d] None of the above<br /><br />Ans : D<br /><br />112. What is TERM ?<br /> a] TERM is the terminal definition file that describes the terminal<br />from which you are<br /> using R20RUN ( Reports run time )<br /> b] TERM is the terminal definition file that describes the terminal<br />from which you are<br /> using R20DES ( Reports designer )<br /> c] There is no Parameter called TERM in Reports 2.0<br /> d] None of the above<br /><br />Ans : A<br /><br />113. If the maximum records retrieved property of a query is set to 10,<br />then a summary value will<br /> be calculated<br /> a] Only for 10 records<br /> b] For all the records retrieved<br /> c] For all therecords in the referenced table<br /> d] None of the above<br /><br />Ans : A<br /><br /><br />114. With which function of a summary item in the COMPUTE AT option<br />required ?<br /> a] Sum<br /> b] Standard deviation<br /> c] Variance<br /> d] % of Total function<br /><br />Ans : D<br /><br />115. For a field in a repeating frame, can the source come from a column<br />which does not exist in<br /> the datagroup which forms the base of the frame ?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br /><br />116. What are the different file extensions that are created by Oracle<br />Reports ?<br /> a] .RDF file & .RPX file<br /> b] .RDX file & .RDF file<br /> c] .REP file & .RDF file<br /> d] None of the above<br /><br />Ans : C<br /><br />117. Is it possible to Disable the Parameter form while running the report<br />?<br /> a] Yes<br /> b] No<br /><br />Ans : A<br />118.What are the SQL clauses supported in the link property sheet ?<br /> a] WHERE & START WITH<br /> b] WHERE & HAVING<br /> c} START WITH & HAVING<br /> d] WHERE, START WITH & HAVING<br /><br />Ans : D<br />119. What are the types of Calculated columns available ?<br /> a] Summary, Place holder & Procedure column<br /> b] Summary, Procedure & Formula columns<br /> c] Procedure, Formula & Place holder columns<br /> d] Summary, Formula & Place holder columns<br /><br />Ans.: D<br />120. If two groups are not linked in the data model editor, what is the<br />hierarchy between them?<br /> a] There is no hierarchy between unlinked groups<br /> b] The group that is right ranks higher than the group that is to the<br />left<br /> c] The group that is above or leftmost ranks higher than the group<br />that is to right or below<br /> it<br /> d] None of the above<br /><br />Ans : C<br /><br />121. Sequence of events takes place while starting a Database is<br /> a] Database opened, File mounted, Instance started<br /> b] Instance started, Database mounted & Database opened<br /> c] Database opened, Instance started & file mounted<br /> d] Files mounted, Instance started & Database opened<br /><br />Ans : B<br />122. SYSTEM TABLESPACE can be made off-line<br /> a] Yes<br /> b] No<br /><br />Ans : B<br />123. ENQUEUE_RESOURCES parameter information is derived from<br /> a] PROCESS or DDL_LOCKS & DML_LOCKS<br /> b] LOG BUFFER<br /> c] DB_BLOCK_SIZE<br /> d] DB_BLOCK_BUFFERS<br /><br />Ans : A<br />124. SMON process is used to write into LOG files<br /> a] TRUE<br /> b] FALSE<br /><br />Ans : B<br />125. EXP command is used<br /> a] To take Backup of the Oracle Database<br /> b] To import data from the exported dump file<br /> c] To create Rollback segments<br /> d] None of the above<br /><br />Ans : A<br />126. SNAPSHOTS cannot be refreshed automatically<br /> a] TRUE<br /> b] FALSE<br />Ans : B<br />127. The User can set Archive file name formats<br /> a] TRUE<br /> b] FALSE<br /><br />Ans : A<br /><br />128. The following parameters are optional in init.ora parameter file<br />DB_BLOCK_SIZE,<br /> PROCESS<br /> a} TRUE<br /> b] FALSE<br />Ans : B<br />129. NOARCHIEVELOG parameter is used to enable the database in Archieve<br />mode<br /> a] TRUE<br /> b] FALSE<br /><br />Ans : B<br />130. Constraints cannot be exported through Export command?<br /> a] TRUE<br /> b] FALSE<br /><br />Ans: B<br />131. It is very difficult to grant and manage common priveleges needed by<br />Different groups of<br /> Database users using roles<br /> a] TRUE<br /> b] FALSE<br /><br />Ans: B<br />132. The status of the Rollback segment can be viewed through<br /> a] DBA_SEGMENTS<br /> b] DBA_ROLES<br /> c] DBA_FREE_SPACES<br /> d] DBA_ROLLBACK_SEG<br /><br />Ans: D<br /><br />133. Explicitly we can assign transaction to a rollback segment<br /> a] TRUE<br /> B] FALSE<br /><br />Ans: A<br /><br />134. What file is read by ODBC to load drivers ?<br /> a] ODBC.INI<br /> b] ODBC.DLL<br /> c] ODBCDRV.INI<br /> d] None of the above<br /><br />Ans: AMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-56297522267239417282010-12-01T12:03:00.000-08:002010-12-01T12:05:23.798-08:00hacking<a href="http://hackguide4u.blogspot.com/">http://hackguide4u.blogspot.com/</a><br /><br />http://hackguide4u.blogspot.com/MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-53770922270144894912010-11-12T17:27:00.000-08:002010-11-12T18:52:00.558-08:00Internet troubleshootingHow to troubleshoot wireless network connections in Windows XP Service Pack 2:<br /><br /><a href="http://support.microsoft.com/kb/870702"></a>MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-65397719012777599452010-10-25T09:09:00.000-07:002010-10-25T09:11:32.107-07:00Troubeshooting tools for windowsIyogi weblinks:<br /> <br /> <br />SuperAntiSpyware: <br />(http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE)<br />UPERAntiSpyware <br />Free Edition provides complete/custom scanning and removal of spyware, adware, malware, Trojans, dialers, worms, key loggers, and hijackers from hard drives, memory, registry, etc, and further prevent them from installing or re-installing.<br /><br />Malwarebytes' Anti-Malware:<br />(http://www.malwarebytes.org/mbam.php)<br />Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.<br /><br />Spybot Search & Destroy:<br />(http://www.safer-networking.org/en/spybotsd/index.html)<br />Spybot - S&D can detect and remove a multitude of spyware, adware files, Web-usage tracks from your system as well as allow you to fix Registry inconsistencies related to malicious program installations.<br /><br />SmitFraudFix:<br />(http://www.bleepingcomputer.com/files/smitfraudfix.php)<br />SmitFraudFix is a freeware specialized spyware removal tool. It uses OS safe-mode removal as base for its spyware removal, which means that one will have to restart the computer in Safe-Mode to check and remove spyware with this tool.<br /><br />HijackThis (by TrendMicro):<br />(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis)<br />HijackThis lists the contents of key areas of the Registry and hard drive--areas that are used by both legitimate programmers and hijackers. It does not target specific programs and URLs, only the methods used by hijackers to force you onto their sites.<br /><br />Dial a fix:<br />(http://wiki.lunarsoft.net/wiki/Dial-a-fix)<br />Dial-a-fix is a quick and advanced utility to repair various Windows problems, such as Windows Update and Automatic Updates issues, SSL, HTTPS, and Cryptography service (signing/verification) issues, COM/ActiveX object errors and missing registry entries, etc.<br /><br />Revo uninstaller:<br />(http://www.revouninstaller.com/revo_uninstaller_free_download.html)<br />Revo Uninstaller is a freeware uninstall utility much faster than Windows Add/Remove applet, which helps uninstall as well as easily remove additional unnecessary files, folders and registry keys that are usually left over on your computer.<br /><br />Adobe Uninstaller:<br />(http://www.adobe.com/support/flashplayer/downloads.html#uninstaller)<br />The Adobe uninstallers can be used to simply remove all versions of Adobe Flash Player or Adobe Shockwave Player from all browsers on your machine, depending on your downloaded version.<br /><br />Norton Removal Tool:(http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039)<br />Norton Removal Tool uninstalls all Norton 2009/2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer.<br /><br />McAfee Removal Tool:<br />(http://www.softpedia.com/get/Tweak/Uninstallers/McAfee-Consumer-Product-Removal-Tool.shtml)McAfee Removal tool will simply help you remove any traces of the McAfee Products left over on your system, if other uninstallers do not work, or even in case of errors with any new installations of McAfee.<br /><br /> TuneUp-Utilities-2009:<br />(http://www.tune-up.com/download/tu2009/)<br />This is a complete Windows optimization package ? Offers multiple options to optimize/customize Windows; as well as provides perform maintenance functions with a single click.<br /><br />AnVir Task Manager FREE:<br />(http://www.anvir.com/download.htm)<br />Anvir Task Manager Free is an advanced tool providing a Process and startup manager, can be used to learn more about what is going on under the hood, knowing detailed information about processes, files, drivers, etc.<br /><br />CA Anti-Spyware Online Scan:<br />(http://ca.com/securityadvisor/virusinfo/scan.aspx)<br />The Anti-virus Web scanner of CA - Computer Associates is clearly one of the fastest virus scanners of all present. After loading the ActiveX component, it just starts the work as simply as one can imagine, giving an option to customize drive/folder selection for scan too.<br /><br />Trend Micro Online Scan:<br />(http://housecall65.trendmicro.com/)<br />Trend Micro HouseCall online virus scan is to ensure virus protection in corporate settings quickly enough. It just analyzes the PC first and then gets on the job of fixing it right away.<br /><br />AVG Anti-virus 8.0:<br />(http://free.avg.com/ww.download-avg-anti-virus-free-edition)<br />AVG Free is available free of charge to home users for the life of the product. It?s an easy-to-use solution to malicious infections will not slow your system down (low system resource requirements.<br /><br />AutoRuns:<br />(http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx)<br />AutoRuns has the most comprehensive knowledge of auto-starting locations of any startup monitor, shows you what programs are configured to run during system bootup or login.<br /><br />Process Explorer:<br />(http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx)<br />Process Explorer shows you information about which handles and DLLs processes have opened or loaded.<br /><br />SubInACL:<br />(http://www.microsoft.com/downloads/details.aspx?FamilyID=E8BA3E56-D8FE-4A91-93CF-ED6985E3927B&displaylang=en)<br />SubInACL is a command-line tool that enables administrators to obtain security information about files, registry keys, and services, and transfer this information from user to user, from local or global group to group, and from domain to domain.<br /><br />Puppy LINUX:<br />(http://www.puppylinux.org/home)<br />Puppy Linux is a Live CD Linux distribution that is very small and focuses on ease of use. The entire operating system and all the applications will run from RAM, allowing the boot medium to be removed after the operating system starts.<br />KNOPPIX LiveOS:<br />(http://www.knopper.net/knoppix/index-en.html) <br />KNOPPIX is a LiveOS bootable CD or DVD with a collection of GNU/Linux software, automatic hardware detection, and support for many graphics cards, sound cards, SCSI and USB devices and other peripherals. KNOPPIX can be used as a productive Linux desktop, educational CD, rescue system, or adapted and used as a platform for commercial software product demos. It is not necessary to install anything on a hard disk.<br /><br />EZ eMail Backup:<br />(http://www.retinaxstudios.com/ezemailbackup/download.php) <br />EZ eMail Backup allows you to schedule regular backups of your email program. It backs up program settings, addresses and every email in every folder. Works for Outlook, Outlook Express and many other email clients. This nifty tool can also backup your Internet Explorer favorites.<br /><br />Microsoft Outlook Personal Folder Backup Tool:<br />(http://office.microsoft.com/en-us/outlook/HA010875321033.aspx) <br />The Personal Folders Backup tool is designed for use in Outlook 2002 and later and the operating systems that support each respective Outlook version. The tool provides a quick and easy way to back up the Outlook information of your choice to your hard disk or network server or share.<br /><br />Unlocker (v1.8.7):<br />(http://ccollomb.free.fr/unlocker/)<br />Unlocker is a quick and free utility that can be used to get instant access to Locked / In-Use files as well as to stop their functioning again, in order to terminate <br /> spyware, virus like activities or programs.<br /><br /> <br /> <br /> <br />as a platform for commercial software product demos. It is not necessary to install anything on a hard disk.Z eMail Backup:<br />(http://www.retinaxstudios.com/ezemailbackup/download.php) <br />EZ eMail Backup allows you to schedule regular backups of your email program. It backs up program settings, addresses and every email in every folder. Works for Outlook, Outlook Express and many other email clients. This nifty tool can also backup your Internet Explorer favorites.<br /><br />Microsoft Outlook Personal Folder Backup Tool:<br />(http://office.microsoft.com/en-us/outlook/HA010875321033.aspx) <br />The Personal Folders Backup tool is designed for use in Outlook 2002 and later and the operating systems that support each respective Outlook version. The tool provides a quick and easy way to back up the Outlook information of your choice to your hard disk or network server or share.<br /><br />Unlocker (v1.8.7):<br />(http://ccollomb.free.fr/unlocker/)<br />Unlocker is a quick and free utility that can be used to get instant access to Locked / In-Use files as well as to stop their functioning again, in order to terminate spyware, virus like activities or programs.MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-47883486749716080872010-10-20T15:31:00.000-07:002010-10-20T15:33:22.609-07:00SubInACLhttp://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx<br /><br />=======<br />When is SubInACL useful<br /><br />I have found that the SubInACL tool is most useful when a setup package fails with error code 5 or 0x5 or 0x80070005. All of these error codes mean Access Denied, and this type of error code is often caused by missing ACLs for the Administrators group or the built-in System account. The Windows Installer service runs with System account permissions in most cases. If the System account does not have sufficient permissions to access the file system or parts of the registry, an MSI-based setup package will fail with an Access Denied error.<br /><br />SubInACL can also help resolve Internet Explorer script errors caused by incorrect access control permissions for specific user accounts on the system.MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-66831930965853042182010-10-19T07:02:00.000-07:002010-10-19T07:03:40.759-07:00Oracle Interview questions.http://www.freejavaguide.com/oracleint.htmMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-70328565738442024572010-08-03T12:33:00.000-07:002010-08-03T12:34:15.730-07:00ca troubeshooting weblinkhttp://cainternetsecurity.net/KB/Default.aspxMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-75116193881946615322010-07-29T14:26:00.000-07:002010-07-29T14:33:57.669-07:00PRONUNCIATION POWERhttp://www.filestube.com/420d00cd685e690003e9,g/PRONUNCIATION-POWER-1-002.html<br /><br />01<br /><br />http://www.mediafire.com/?8d2s5cjujmm<br />http://www.mediafire.com/?9awndikxzjz<br />http://www.mediafire.com/?bmx6vzbjmmn<br />http://www.mediafire.com/?1ev2jbfmxxv<br />http://www.mediafire.com/?d9gid2jxncy<br /><br />02<br /><br />http://www.filestube.com/f030a05316ea10ff03e9,g/PRONUNCIATION-POWER-2-001.html<br /><br />http://www.mediafire.com/?cbtkuj2p9yb<br />http://www.mediafire.com/?fqk9qv2cmv9<br />http://www.mediafire.com/?a12nxxeqpaz<br />http://www.mediafire.com/?clybm2qbnlv<br />http://www.mediafire.com/?dnzxzi0dmmcMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-43485914886578895202010-07-29T13:49:00.000-07:002010-07-29T13:50:19.237-07:00HP Troubeshooting Guidhttp://h20000.www2.hp.com/bc/docs/support/SupportManual/c00368814/c00368814.pdfMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-44894213100385151192010-07-22T23:36:00.001-07:002010-07-22T23:36:57.882-07:00How to remove defence centerhttp://www.myantispyware.com/2010/06/12/how-to-remove-defense-center-uninstall-instructions/MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-5799592321190685462010-07-05T09:45:00.001-07:002010-07-05T09:45:20.704-07:00dbahttp://javeedkaleem-oracledba.blogspot.com/MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-59655720075425016962010-07-03T02:26:00.000-07:002010-07-03T02:27:46.313-07:00Hp notebook cannedHP Drivers and Updates<br />======================<br /><br />SP33416.exe ----> Texas Instruments Media Card Driver (4GB)<br />sp26736.exe ----> nVidia GO 6150 card drivers<br />col10067.exe ---> HP Image Zone software<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047083#N1002<br /><br />sp14532.exe ----> Presario branded desktop wallpaper<br />sp24502.exe ----> USB TV Tuner and Personal Video Recorder Driver (Zd7000)<br />SP28709.exe ----> Toshiba SD-R6252 DVD+RW Drive Firmware Upgrade<br />SP30367.exe ----> DVD/CDRW Drive GCC-4243N Firmware Update<br />qsifwcdu.exe ---> Firmware upgrade for QSI DVD/CD-RW combo drive model SBW-081<br />SP28116.exe ----> QSI SBW-241 DVD/CD-RW Drive Firmware<br />sp26636.exe ----> CD-RW 48X TSSTcorp CD-R/RW TS-H292C Drive Firmware Update <br />SP26650.exe ----> DVD-RW 16X TSSTcorp CD/DVDW TS-H552B Drive Firmware Update <br />sp26547.exe ----> CD-RW/DVD 48X LITE-ON COMBO SOHC-4836K Drive Firmware Update <br />SP26393.exe ----> TSST Corporation TS-H492A 48x Combo Drive Firmware Update <br />SP26650.exe ----> DVD-RW 16X TSSTcorp CD/DVDW TS-H552B Drive Firmware Update <br />SP26521.exe ----> HLDS GWA-4083B 8X DVD+/- R/RW DL Drive Firmware Update <br />sp26625.exe ----> HLDS GWA-4164B 16X DVD+/- R/RW +DL Drive Firmware Update <br />sp26539.exe ----> HLDS GWA-4162B 16X DVD+/- R/RW DL LS Drive Firmware Update <br />sp26522.exe ----> HLDS GWA-4084B 8X DVD+/- R/RW DL LS Drive Firmware Update <br />SP26442.exe ----> HLDS GCC-4481B 48X Combo Drive Firmware Update <br />sp23965.exe ----> HLDS GCE-8481B 48X CD-R/RW Drive Firmware Update <br />SP26461.exe ----> Philips CDD7252/44 48X CD-RW Drive Firmware Update <br />SP26537.exe ----> Philips DROM6216 16X DVD-ROM Drive Firmware Update <br />SP24013.exe ----> Samsung SM-348B 48X CD-RW/DVD Combo Drive Firmware Update <br />sp32478.exe ----> Intel SATA AHCI Controller Driver<br />sp15767.exe ----> Trident Cyberblade AGP for windows ME<br />sp32144.exe ----> Intel PRO Network Adapter Driver<br />sp31994.exe ----> Microsoft Universal Audio Architecture (UAA) Bus Driver for HDA<br />sp32345.exe ----> LightScribe Driver Update <br />sp23158.exe ----> ATI M6 Video Driver For Windows XP (ATI M6P)<br />sp29985.exe ----> QuickPlay Open Source Code Files<br />sp31763.exe ----> Quickplay Update<br />SP32387.exe ----> Microsoft Windows XP SP2 Fix for Performance of 1394 Devices (Q885222)<br />SP29788.exe ----> TI PCI1520 and PCI1620 Driver for Windows 2000/XP<br />SP27996.exe ----> Sony DVD +RW DW-P50A Drive Firmware Upgrade<br />SP23613.exe ----> Pavilion Notebooks One-Touch Buttons Support Software (ze4000)<br />SP27318.exe ----> Conexant 56K ACLink Modem Driver for Windows XP (ze4000)(ze4430us)<br />SP28116.exe ----> QSI SBW-241 DVD/CD-RW Drive Firmware<br />sp28709.exe ----> Toshiba SD-R6252 DVD+RW Drive Firmware Upgrade<br />SP28403.exe ----> Unable to open HP Photo Imaging Software Update<br />SP27678.exe ----> On screen display of volume<br />SP26144.exe ----> Notebook utilities (sp27720 ze5300)<br />ZT10001T.exe ---> Windows XP One-Touch, Presentation Ready, and HP Display Settings driver<br />SP30513.exe ----> HP Help and Support Download <br />ACGEXP01.exe ---> N5190 Windows XP Accton LAN Driver for HP Omnibook XE3-GD/GE and <br />gclan110.exe ---> Accton LAN Drivers for N5xxx, XHxxx,Notebook Computers(98, 2000)<br />SP25796.exe ----> ALPS Touchpad Driver for Windows 2000/XP<br />sp30958.exe ----> Synaptics touchpad driver<br />sp24444.exe ----> universal Synaptics touchpad driver for below ze series<br />SP27341.exe ----> AMD Athlon Processor Driver<br />SP25357.exe ----> XT118 LAN Realtek RTL8139 C+ Fast Ethernet Driver for Windows 2000<br />sp26740.exe ----> Spring 2006 Original ATI Chipset Drivers<br />SP25570.exe ----> There Is No Display When Resuming from Monitor Timeout<br />SP29497.exe ----> Support Software for HP Integrated Bluetooth Module with Wireless <br />SP22644.exe ----> Conexant 56K ACLink Modem Driver for Windows 2000/XP<br />triw9x02.exe ---> Windows 98 Trident CBXP Video Driver<br />triwxp02.exe ---> Windows XP Trident CBXP Video Driver<br />triw2k01.exe ---> Windows 2000 Trident CBXP Video Driver<br />triwme02.exe ---> Windows ME Trident CBXP Video Driver<br />rnsetup.exe ----> XP Update for CDRW - HP RecordNow software (full)<br />sp26643.exe ----> Sonic RecordNow! Application Update<br />recordnow_ver35bf_enu.exe ----> RecordNow CD Mastering Software<br />dla_ver31_nt_enu.exe ----> Hewlett-Packard's DLA Software<br />sp26741.exe ----> Summer 2006 Original NVIDIA Chipset Drivers<br />SP20531.exe ----> Notebooks Windows XP Registry Patch to Reset DVD Mode from PIO to DMA<br /><br />Firmware updates<br />----------------<br />http://tdb.rpc1.org/<br /><br />ATI RS 480<br />----------<br />http://66.96.84.4/support/dvr_exe/mbd_dvr/ATI_RS480_AP01.zip<br /><br />RealTek Audio driver<br />--------------------<br />http://www.realtek.com.tw/downloads/dlac97-2.aspx?lineid=5&famid=12&series=8&Software=True<br /><br />ESS Audio drivers<br />-----------------<br />http://www.esstech.com/techsupp/drivers.shtm<br /><br />ATI MOBILITY RADEON X600 (M22/24) Video Driver VERSION: 8.181.0.0 Rev<br />---------------------------------------------------------------------<br />ftp://ftp.hp.com/pub/softpaq/sp32001-32500/sp32234.exe<br /><br />ADI 1981B Audio Driver for ATI Chipset: <br />--------------------------------------- <br /><br />ftp://ftp.hp.com/pub/softpaq/sp28501-29000/sp28552.exe<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-24156-1&jumpid=reg_R1002_USEN <br /><br />ADI 1981B Audio Driver for NVIDIA Chipset:<br />------------------------------------------ <br />http://h18007.www1.hp.com/support/files/hpcpqnk/us/download/20464.html?jumpid=reg_R1002_USEN <br /><br />Summer 2006 Original NVIDIA LAN Drivers (sp26744.exe) (dv2000, dv6000)<br />-----------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-40490-1&jumpid=reg_R1002_USEN <br /><br />Summer 2006 Original Intel LAN Drivers (sp26743.exe) (dv2000, dv6000) <br />----------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-40489-1&jumpid=reg_R1002_USEN <br /><br />Realtek Drivers:<br />----------------<br />http://www.realtek.com.tw/downloads/dlac97-2.aspx?lineid=5&famid=12&series=8&Software=True<br /><br />VIA DRivers:<br />------------<br />http://www.viaarena.com/Driver/Vinyl_AudioCode_v600a.zip<br /><br />Realtek Ethernet (dv6000)<br />-------------------------<br />http://h18007.www1.hp.com/support/files/hpcpqnk/us/download/23128.html?jumpid=<br />reg_R1002_USEN<br /><br /><br />------------------------------------------------------------------------------------------<br />HP Articles (if you are unable to find the article in HP, open in KRS)<br />===========<br /><br />c00488753 Error Message from the System BIOS is Displayed on a Black Screen Referring to 'PXE-E61: Media Test Failure' During Startup or Boot<br />c00034290 Improving the Performance of Your Notebook PC<br />bph06569 Increasing System Resources and Performance Without Adding Memory<br />c00063967 Resolving an Error Message in Cdrawl2k.sys File While Using Easy CD Creator<br />c00224791 Notebook Turns Off When Using Adobe Photoshop CS <br />c00033108 Locating the Product Number and Serial Number<br />c00035557 Resolving Problems that Occur When Playing DVD Movies<br />c00042829 Basic Troubleshooting for DVD Drive Issues<br />c00035372 Computer Locks up or Freezes When Playing a Game<br />c00301705 Steps for Removing and Replacing the CD or DVD Drive<br />c00301703 Seps for Removing and Replacing the Memory<br />lpi06291 or lpi05808 Resetting the notebook(pictorial)<br />tis14748 Where the Reset Button is Located on the Notebook PC<br />c00035377 Resolving Fatal Exception Errors<br />c00035269 Resolving Illegal Operation and Invalid Page Fault Errors<br />c00044897 Resolving Error: Windows could not start because the following file is missing or corrupt: <Windows root>\system32\hal.dll<br />c00283820 Error ´Wrong Notebook Model´ Appears During Recovery Process<br />c00304720 External Monitor Displays S-Video in Black and White<br />c00425151 "Product is not Supported" Error in HP Help and Support<br />c00432391 Error in Windows XP: Cannot open Help and Support Center<br />c00278582 "Page Cannot be Displayed" Error in Windows Help and Support<br />c00293237 Internet Connection Error Appears in Help and Support Center<br />c00291612 Error ´Page cannot be displayed´ in Help and Support Center v3.20H<br />c00277628 Error Occurs when Opening Help and Support Center: Data Execution Protections - Microsoft Windows<br />c00309468 User Guides are Not Available in the Help and Support Center<br />c00310197 User Guide is Missing After Recovery or Reinstall of Help and Support<br />c00048412 Working with Home Video<br />c00035865 Power Management for Notebooks<br />c00372730 Using a Certified HP Service Center to Repair a Notebook PC<br />c00039057 Nvidia TV primary steps<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00039057&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br />bph07160 Creating a Music CD<br />c00311101 Zd8000 135w 180w<br />c00267966 ATI SMBUS Resource Conflict<br />lug41401 DVD Players and DVD-ROM Drives Compatible with DVD+RW and DVD+R Discs<br />lpg40421 Better Performance and Reduced Errors Achieved by Enabling Direct Memory Access (DMA)<br />c00028618 Error 1802 Image<br />c00372748 or c00372143 The Computer does not Startup or Boot, Displaying a Blank Screen<br />c00372711 Error Message Appears on a Blue Screen During Startup or Boot<br />c00372724 Windows Advanced Options Menu Appears During Startup or Boot<br />c00372672 Notebook Hangs or Stops Responding at the Windows Logo Screen During Startup or Boot<br />c00372205 Computer Hangs or Stops Responding at the Compaq or HP Logo During Startup or Boot<br />bph07914 Troubleshooting the Remote Control and the IR Sensor<br />c00019915 Limited Warranty and Technical Support Statement<br />c00067383 Mail-in service agreement<br />c00042629 Updating Software, Drivers and Firmware (BIOS)<br />c00364979 Configuring the Boot Order in the System BIOS<br />c00006110 Repairing or Reinstalling Windows XP with the HP Operating System Disc<br />c00364945 Testing the Hard Drive with the Hard Drive Self Test<br />c00370524 Determining the Processor Speed in Windows<br />bpe50082 File Sharing Using Microsoft(R) Windows XP<br />c00292159 Cleaning your Notebook PC<br />bpr01266 Global Warranty and FAQs<br />c00375284 A Password is Required Causing the Computer to not Startup or Boot<br />c00056672 Frequently Asked Questions for HP Pavilion & Compaq Presario Notebooks<br />c00059875 Sonic DLA 4.60 Download Information<br />c00027361 How to Format a Disc for Use with DLA<br />lpg40566 HP DVD and CD-Writer Drives - How to Use Veritas DLA with a DVD or CD-Writer<br />bph07130 Resolving and Preventing Viruses on Your Computer<br />c00267888 Cannot Connect Internet Using HP Expansion Base<br />c00035774 HP Notebook PCs - Opening a Stuck CD, CD-RW, or DVD Drive Door<br />c00035774 Opening a Stuck CD, CD-RW, or DVD Drive Door<br />c00364979 Configuring the Boot Order in the System BIOS<br />c00067383 Sending Your Notebook PC In For Repair Service<br />bph04730 Creating an E-mail Account in Outlook Express<br />c00023534 Resolving Issues in Outlook Express<br />c00292164 Installing and Using Norton Antivirus 2005 <br />c00262554 Steps for Removing and Replacing Memory Modules<br />c00237294 Upgrading to Microsoft Windows XP Service Pack 2<br />c00035724 Preventing Programs from Starting When Windows Starts <br />c00035556 Resolving Microphone Problems<br />c00220412 Personal Media Drive not Detected in My Computer<br />c00310190 Cannot disable the Alps Touchpad Movement via Hardware Button or Software(dv4000) c00268235 Adjusting TouchPad Sensitivity in Windows XP(Synaptics)<br />c00304726 Not Able to Capture VHS<br />c00400062 Installing Software and Drivers Using the Driver and Application Recovery Discs c00070761 Understanding DriveLock<br />c00439024 Testing a Hard Disk using the Built in Self Test<br />bph07161 Saving Files to a CD or DVD, Creating a Data Disc (Making a data CD or DVD with Sonic RecordNow and also Windows XP burning procedure)<br />c00166390 Creating DVDs Using Intervideo WinDVD Creator (For writing to DVD format)<br />c00004651 Creating DVD and VCD Videos in Sonic MyDVD (Not shipped with the Notebooks)<br />c00298311 Palmrest gets Hot on the Right Side in our Zd8000 lab machine<br />c00188632 Error: vgaoem.fon Is Missing or Corrupt<br />bph07109 Setting Up Dual Displays on One PC<br />c00247021 Recording TV Programs with Windows XP Media Center Edition 2005<br />c00292109 Notebook or Tablet Stops Responding After Inserting and Removing Firewire Card<br />bph07149 Preventing Programs from Opening When Windows Starts<br />c00034790 Using the Microsoft System Restore Feature<br />c00041414 Using Muvee AutoProducer<br />c00292748 PC Cards May not Work in Notebook<br />c00584701 Using Sonic DigitalMedia Plus 7<br /><br />------------------------------------------------------------------------------------------<br /><br />Microsoft Articles<br />==================<br /><br />915162 Error message when you start the DHCP Client service on a Windows XP-based computer: "Error 1075"<br />154850 How to Remove an ActiveX Control in Windows<br />315347 Error Message When You Try to Turn On Welcome Screen or Fast User Switching<br />304148 Overview of the mail notification display on the Windows XP Welcome screen<br />315223 Hardware Malfunction Results in System Error Message<br />170086 System32 Folder Opens When Logging on to Windows XP, Windows 2000, or Windows NT 4.0<br />316415 Cannot Back Up Quicken Files to CD<br />308226 How To Enable or Disable the CTRL+ALT+DELETE Sequence for Logging On in Windows XP<br />304040 How to configure file sharing in Windows XP<br />306524 How to copy information to a CD in Windows XP<br />308577 HOW TO: Set Up Hardware Profiles for Laptop Computers in Windows XP<br />304449 How to start the System Restore tool at a command prompt in Windows XP<br />306084 How to restore the operating system to a previous state in Windows XP<br />310405 How to turn on and turn off System Restore in Windows XP<br />302796 How to troubleshoot the System Restore tool in Windows XP<br />279736 How to Start the System Restore Tool from a Command Prompt in Windows ME<br />310353 How to perform a clean boot in Windows XP<br />279783 How To Create and Configure User Accounts in Windows XP<br />282866 How to automatically log on to a user account in Windows XP<br />321305 How to log on to Windows XP if you forget your password or your password expires<br />311403 How To Change the Screen Refresh Rate of Your Monitor in Windows XP<br />283673 How to turn on or turn off the firewall in Windows XP<br />307890 How to activate Windows XP<br />312104 How Processor Speed Is Reported to a Computer<br />814981 How to Configure a Direct Cable Connection with Windows XP Home Edition<br />309000 How to use Disk Management to configure basic disks in Windows XP<br />306537 How to install and configure speech recognition in Windows XP<br />154529 How to enable the NUM LOCK key for the logon screen<br />308572 How to move the temporary files location for Windows XP CD recording<br />309522 How to Set the Write Speed for a CD-R Drive in Windows XP<br />324129 How to troubleshoot issues that occur when you write data to a CD-R or CD-RW<br />307545 How to recover from a corrupted registry that prevents Windows XP from starting<br />273738 How to Troubleshoot Windows Millennium Edition Startup Problems<br />326681 How to Troubleshoot "No Dial Tone" Issues in Windows XP<br />313348 How to partition and format a hard disk in Windows XP<br />279783 How To Create and Configure User Accounts in Windows XP<br />316434 How to perform advanced clean-boot troubleshooting in Windows XP<br />813936 How to Set Up a Small Network with Windows XP Home Edition (PART 1)<br />314060 CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, Code 39<br />320553 CD-ROM drive or DVD-ROM drive appears to be missing after you install Windows XP<br />307274 Windows stops responding during Windows XP shut down<br />831431 You cannot log off, restart, or shut down your Windows XP-based computer<br />285793 The Local Policy of This System Does Not Permit You to Logon Interactively<br />316965 The Processor Speed May Be Reported Incorrectly in Windows XP<br />822798 You cannot install some updates or programs<br />813444 Troubleshooting secured websites<br />822798 You cannot install some updates or programs<br />329256 FIX: Inconsistent gap count can cause 1394 devices to not enumerate<br />290301 Windows Cleanup utility<br />319949 A File That Is Required to Run Search Companion Cannot Be Found<br />324767 Error message when you install or start an MS-DOS or 16-bit Windows-based program<br />305649 Missing MrtRate.vxd Error Message When You Start the Computer<br />318031 Black screen on startup after you upgrade to Windows XP Professional(kbfiltr)<br />208814 OLEXP: Outlook Express Error Codes<br />826377 Digital video camera is not detected correctly<br />329256 FIX: Inconsistent gap count can cause 1394 devices to not enumerate<br />329441 You cannot create a network connection after you restore Windows XP<br />320174 Compact Disc Recorded in Windows XP Is Missing Files or Folders or Is Unreadable<br />316529 CD-R drive or CD-RW drive is not recognized as a recordable device<br />896475 Guide listings could not be retrieved<br />308402 "The password is not valid" error message appears when you log on to RecoveryC<br />312354 You receive the "The operation failed. An object could not be found" in Outlook<br />303807 "The page cannot be displayed" error message when you try to view a Web page<br />898588 Description of Windows Genuine Advantage (WGA)<br />898628 Windows Installer fails silently after you upgrade to Windows Installer 3.1<br />305671 Computer Starts Only in Safe Mode and System Restore Does Not Work Properly<br />819017 Long delay before files appear in My Computer in Windows XP<br />279157 Description of CD-R and CD-RW recording in Windows XP<br />813444 cannot complete MSN sign-up or connect to SSL secured (128-Bit) Web sites<br />810905 The Device Driver for Com1 Is Preventing the System From Entering Hibernation<br />304449 How to start the System Restore tool at a command prompt in Windows XP<br />279736 How to Start the System Restore Tool from a Command Prompt in Windows ME<br />310405 How to turn on and turn off System Restore in Windows XP<br />302796 How to troubleshoot the System Restore tool in Windows XP<br />306084 How to restore the operating system to a previous state in Windows XP<br /><br /><br />==========================================================================================<br /><br />Parts<br />=====<br /><br />EP323AA HP Express Card Analog TV Tuner for Media Center Edition <br />F4811A USB 1.1 port replicator for ze4000 and ze5000 models with port repicator port.<br />F4811B USB 2.0 port replicator for ze4000 and ze5000 models with port repicator port.<br />350238-001 1024MB, 333MHz, 200-pin, PC2700 (SODIMM) <br />371775-001 512MB, 266MHz, 200-pin, PC2100 DDR266 (SODIMM) <br />361072-001 Ac Adapter (zd7000)<br />335940-001 Port replicator<br />358213-001 Microsoft® Windows® XP Home Edition+Service Pack 2<br /><br />F3494-60902 simple port replicator (Zt1xxx / XZ Series)<br />307648-002 Basic port replicator (Zt3000 Series/ DZ609A)<br /><br />317435-001 256MB PC2100 266MHz<br />317436-001 512MB PC2100 266MHz<br />360691-001 128MB PC2700 333MHz<br />350236-001 256MB PC2700 333MHz<br />350237-001 512MB PC2700 333MHz<br />350238-001 1GB PC2700 333MHz<br />394350-001 256MB, 200-pin, PC2700 DDR1-333 Small Outline Dual In-Line Memory Module (SODIMM) <br />394351-001 512MB, 200-pin, PC2700 DDR1-333 Small Outline Dual In-Line Memory Module (SODIMM) <br />394352-001 1.0GB, 200-pin, PC2700 DDR1-333 Small Outline Dual In-Line Memory Module (SODIMM) <br />374724-001 256MB, 400MHz, PC2-3200, DDR400 DIMM memory module <br />374725-001 512MB, 400MHz, PC2-3200, DDR400 DIMM memory module <br />374726-001 1.0GB, 400MHz, PC2-3200, DDR400 DIMM memory module <br />385821-001 512MB, 533MHz, CL=4, PC2-4200 DDR2-SDRAM DIMM memory - Single DIMM <br />385822-001 1.0GB, 533MHz, CL=4, PC2-4200 DDR2-SDRAM DIMM memory - Single DIMM <br /><br />2 GB kit (PC2700)<br />========<br /><br />http://www.crucial.com/store/partspecs.Asp?IMODULE=CT2KIT12864Z335<br /><br />Order a S-video cable<br />=====================<br /><br />http://www.s-video.com/svideorca.html <br />http://www.s-video.com/prosvideo6.html<br /><br />IEEE 1394 Firewire converter (6-pin to 4-pin)<br />=============================================<br /><br />http://store.a2zcable.com/fw22-3.html<br /><br /><br />USB Adapters<br />============<br /><br />USB to PCMCIA equipment:<br />========================<br /><br />http://www.port-place.com/usbtopcadfor.html?type=frggle<br /><br />reference<br />---------<br />http://www.synchrotech.com/products/card-rw_22.html<br />http://odin.prohosting.com/kkoeman/<br /><br />USB to serial (USB to RS-232 Converter Cable)<br />=============<br /><br />http://www.gpscentral.ca/accessories/usbserial.htm<br /><br />USB to Parallel<br />===============<br /><br />http://sewelldirect.com/usbtoparallel.asp<br /><br />USB to composite<br />================<br /><br />http://www.usbgear.net/USB_Monitors_and_KVM.html<br /><br />Ninetendo game station adapter USB to S-video<br />=============================================<br /><br />http://raidentech.com/raidentech168/pl2ps2psxni6.html<br /><br />USB to Infrared<br />===============<br /><br />http://www.usbgear.com/USB-Infrared.html<br /><br />USB Audio<br />=========<br /><br />http://www.usbgear.com/computer_cable_details.cfm?sku=USBG-5X1&cats=136&catid=121%2C637%2C136<br /><br />USB port replicator<br />===================<br /><br />http://www.targus.com/us/product_details.asp?sku=ACP50US<br /><br /><br />PCMCIA adapters<br />===============<br /><br />PCMCIA to Fire Wire Port<br />========================<br /><br />http://www.addonics.com/products/hub_adapter_converter/cardbus_firewire_adapter.asp<br /><br />PCMCIA to Parallel port<br />=======================<br /><br />http://sewelldirect.com/ParallelPCMCIACard.asp <br /><br />PCMCIA to USB 2.0<br />==============<br /><br />http://www.iogear.com/main.php?loc=product_category&category=usb&category_id=44<br />http://www.usbgear.com/computer_cable_details.cfm?sku=USBG2UE&cats=103&catid=538%2C134%2C103<br /><br />PCMCIA to serial port adapter<br />=============================<br /><br />http://www.wcscnet.com/HdwPX42285750P.htm<br />http://www.quatech.com/catalog/rs232_pcmcia.php<br /><br />Express cards<br />=============<br /><br />http://www.expresscard.org/web/site/cons_wtb.jsp<br />http://www.xterasys.com/e94b.htm<br /><br />Part store<br />==========<br /><br />Here are the two options to buy a new part from HP:<br /><br />Option 1: <br /> Visit the following Web site and enter the part number on the web page at "Search by part number" field. You can see the details and cost of the part.<br /><br />http://h20141.www2.hp.com/hpparts/ <br />Option 2: <br /> To order by phone please call 1-800-227-8164, Monday-Friday, 7:00am to 7:00pm CST.<br /><br />==========================================================================================<br /><br />Manuals<br />=======<br /><br />Apart from this issue, that service manual will be very useful for you while working with the Notebook. It will serve as a user guide and also a maintenance and service guide. So, I suggest you to download and save that service manual for future reference.<br /><br />Complete manuals<br />----------------<br />http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-003&h_lang=en&h_cc=us&h_product=18703&h_client=z-a-r1002-3&h_page=hpcom&lang=en&cc=us&jumpid=hpr_R1002_USEN<br /><br />Legacy service manuals<br />======================<br />http://www.dodgydave.plus.com/Page7.htm<br />http://www.dodgydave.co.uk/<br /><br />HP Omnibook xe3 (N3000)<br />-----------------------<br />http://www.martini-man.com/Pub/Manuals/Xe3SvcMnl.pdf<br /><br />zt1000:<br />-------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=81335<br /><br />N3300 and N3400: <br />----------------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=60068<br /><br />n5400, xe3 and XH:<br />------------------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=65187<br /><br />xt500, ze4x00 and ze5x00:<br />-------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=295900<br /><br />ze5600,ze5500,ze5400,ze5300,ze5200,ze4700,ze4600,ze4500,ze4400,ze4300,ze4200,ze4100<br />-----------------------------------------------------------------------------------<br />http://h10032.www1.hp.com/ctg/Manual/c00246219.pdf<br /><br />xz300, xz200 and zt1x00:<br />------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=86667<br /><br />ze1000 and xf:<br />--------------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=86624<br /><br />n5200:<br />------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=57785<br /><br />zv5000:<br />-------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=384606<br /><br />zx5000:<br />-------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=369817<br /><br />xb2000:<br />-------<br />http://h10032.www1.hp.com/ctg/Manual/c00248746.pdf<br /><br />zd7000:<br />-------<br />http://h10032.www1.hp.com/ctg/Manual/c00218664.pdf<br /><br />zt3000:<br />------- http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=385145<br /><br />dv1000:<br />-------<br />http://h10025.www1.hp.com/ewfrf/wc/manualCategory?lc=en&cc=us&product=435618<br /><br />ze4900:<br />-------<br />http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00374392/c00374392.pdf?jumpid=reg_R1002_USEN<br /><br />zv6000:<br />-------<br />http://h10032.www1.hp.com/ctg/Manual/c00364919.pdf<br /><br />L2000:<br />------<br />http://h10032.www1.hp.com/ctg/Manual/c00501998.pdf<br /><br />dv5000:<br />-------<br />http://h10032.www1.hp.com/ctg/Manual/c00626329.pdf <br /> <br />Manuals for N5xx, N3xx,XTxx,XZxx and ZTxx series notebook:<br />http://dodgydave.co.uk/<br /><br />Provide the direct FTP link for downloading the manuals. <br />http://www.f1computers.force9.co.uk/Downloads/<br /><br />http://www.martini-man.com/pub/manuals/<br /><br />==========================================================================================<br /><br />File sharing<br />============<br /><br />http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/hnw_ipx_fileandprint_sharingw.mspx<br /><br /><br />http://www.wown.info/j_helmig/guidshrh.htm<br /><br />System Restore from windows XP<br />==============================<br /><br />http://bertk.mvps.org/<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=bph07103&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br /><br /><br />If your computer stops functioning correctly, you can restore it to a previous point in time. Use the following steps to restore your computer's configuration: <br /><br />1. Click Start, Programs or All Programs, Accessories, System Tools, and then System Restore. The Welcome to System Restore window appears. <br />2. Select Restore my computer to an earlier time, and click Next. The Select a Restore Point window appears. <br />3. Select a date and a restore point, and then click Next. <br />4. Click OK when a pop-up window about closing programs appears. The Confirm Restore Point Selection window opens. <br />5. Click Next. The computer should shut down and turn back on automatically after the restoration completes. The Restoration Complete window appears. <br />6. Click OK. Your computer will now be restored to a previous time when it functioned correctly.<br /><br /><br />if you find any program missing after performing system restore,you can cancel the system restore<br /><br /><br /><br />Undoing the restore<br />Use the following steps to go back to state the computer was in before the last system restore:<br />Click Start, Programs or All Programs, Accessories, System Tools, then System Restore <br />Click Undo my last restoration, click Next, and then click OK. <br />On the Confirm Restoration Undo page, click Next. The original configuration is restored, and then the notebook PC restarts. <br /><br /><br /><br />System restore from command prompt<br />==================================<br /><br />C:\Windows\System32\Restore\Rstrui.Exe<br /><br />System restore from command prompt ;<br />====================================<br /><br />System Restore is a program that maintains a backup copy of most files and settings on the computer at a given time. System Restore monitors changes made to the system and automatically creates restore points when software has been added or when system files are changed. This will not delete any data saved on the hard drive. However, you will need to reinstall the programs or applications that you have installed after the date you are going to select in the System Restore utility. Please perform these steps to restore the notebook to a previous point:<br /><br />1. Start your computer to Safe Mode with Command Prompt.<br /><br />NOTE: You must log on as the administrator or a user that has administrator rights.<br /><br />2. At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER.<br /><br />3. Follow the instructions on the screen to begin restoring your computer to a previous, functional state.<br /><br />For additional reference, visit the following Web site:<br /><br />304449<br /><br />NOTE: Please follow the on-screen instructions carefully. This will not delete any information from the hard drive.<br /><br />System restore from Safe mode command prompt<br />============================================<br /><br /><br />To resolve this issue, perform the following steps:<br /><br />1. Turn on the computer.<br />2. At the first screen press the F8 key repeatedly, every half of a second, until the Windows Advanced Options menu appears.<br />3. Press the Down Arrow key until Safe mode-Command Prompt Only is highlighted.<br />4. Press ENTER and continue through any informational screens that pop up.<br />5. When the command window appears, type: C:<br />6. From the C:\> prompt type:<br /><br /> cd c:\windows\system32\restore<br /><br />7. Press ENTER, and then type: rstrui<br />8. Press ENTER. The System Restore screen appears.<br />9. On the Welcome to System Restore window, select "Restore my computer to an earlier time", and then click Next.<br />10. On the Select a Restore Point window, click a date and a restore point, and then click Next.<br />11. Click OK when a pop-up window about closing programs appears.<br />12. When the Confirm Restore Point Selection window appears, click Next.<br />13. The computer should shut down and turn back on automatically after the restoration completes.<br />14. When the Restoration Complete window appears, click OK.<br /><br />Windows XP should now start normally.<br /><br />========================================================================================================<br /><br />Video Troubleshooting<br />=====================<br /><br /><br /><br />http://www.flyordie.com/games/help/support/displayset.html<br /><br /><br />Reinstall Video driver<br />======================<br /><br />Restart the notebook in Safe mode and uninstall the existing display drivers from the Device Manager by following the steps below:<br /><br />1. Right click on My Computer and select properties.<br />2. Click on Device Manager tab.<br />3. Click on plus sign (+) beside the Display Adapters that you want to remove.(Right click on drivers listd under display adapter and click on uninstall if available)<br /><br />4. Select the device and click on Uninstall button at the bottom.<br />5. This will remove the existing drivers.<br />6. Restart the notebook.<br /><br />On restarting, windows may attempt to install the video drivers. Allow windows to install the default drivers. Then, download the drivers from the following URL. <br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-30516-1&jumpid=reg_R1002_USEN<br /><br />Vista <br />Please click on right click on "Computer" icon --->properties-->device manager and let me know the driver listed under display adapter<br /><br /><br /><br />1) Click on start-->search-->device manager<br />2) double click on device manager icon<br />3) Click on plus sign (+) beside the Display Adapters that you want to remove.(Right click on drivers listd under display adapter and click on uninstall if available)<br />4) Select the device and click on Uninstall button at the bottom.<br /><br />5) This will remove the existing drivers.<br /><br />6) Restart the notebook.<br /><br /><br />On restarting, windows may attempt to install the video drivers. Allow windows to install the default drivers. Then, download the drivers from the following URL. <br /><br /><br /><br />External Monitor Displays S-Video in Black and White<br />====================================================<br /><br />http://support.intel.com/support/graphics/sb/CS-006338.htm<br /><br />Aspect ratio setting (external monitor window stretches on widescreen) (ATI)<br />-----------------------------------------------------<br />1. Right-click on the computer desktop. <br />2. In the desktop menu click "Properties" to view Display Properties.<br />3. Click the "Settings" tab.<br />4. Click the "Advanced" button.<br />5. Select "Displays" tab.<br />6. Check the check box for item "Preserve wide aspect ratio on attached displays".<br />7. Click "Apply".<br />8. Click "Ok".<br /><br />Full Panel Size (ATI Mobility Radeon)<br />-------------------------------------<br />1. Right-click on the computer desktop. <br />2. In the desktop menu click “Properties” to view Display Properties.<br />3. Select the "Settings" tab.<br />4. Select "Screen Resolution" to 1024x768.<br />5. Click on the "Advanced" button.<br />6. Select the "Displays" tab.<br />7. Click on the "Panel" text above the notebook image.<br />8. Select the "Attributes" tab.<br />9. Select "Expand to full panel size" radio button.<br />10. Click "Apply".<br />11. Click "Ok".<br /><br />Full Panel Size (Ge Force)<br />--------------------------<br />1. Right-click on the computer desktop. <br />2. In the desktop menu click “Properties” to view Display Properties.<br />3. Select the "Settings" tab.<br />4. Select "Screen Resolution" to 1024x768.<br />5. Click on the "Advanced" button.<br />6. Select the "GeForce" tab.<br />7. Select "Flat Panel Display" in the left panel menu.<br />8. Select "Display adapter scaling" radio button.<br />9. Click "Apply".<br />10. Click "Ok".<br /><br />Windows XP Video Decoder Checkup Utility<br />----------------------------------------<br />http://www.microsoft.com/downloads/details.aspx?FamilyId=DE1491AC-0AB6-4990-943D-627E6ADE9FCB&displaylang=en#Overview<br /><br />Desktop Background<br />------------------<br />1. Right-click on the computer desktop. <br />2. In the desktop menu click "Properties" to view Display Properties.<br />3. Click the "Desktop" tab.<br />4. Select the wallpaper which you like from the "background" list box<br />5. Click "Apply".<br />6. Click "Ok".<br /><br />Pixels<br />------<br />Most Thin Film Transistor (TFT) displays exhibit some level of cosmetic imperfection. These cosmetic imperfections may be visible under varying display conditions, and can appear as bright, dim, or dark spots. HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays may have a small number of cosmetic imperfections and still confirm to HP's cosmetic quality specifications, including the following:<br /><br />* No more than 6 pixels remain on (always one color, such as white, red, green, or blue dots).<br />* No more than 6 pixels remain off (always dark).<br />* No more than a total of 8 pixels stuck on or off.<br /><br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00288895<br /><br />screen resolution<br />-----------------<br />In order to change the screen size, you have to change the resolution settings of the display. To do so, follow these steps: <br /><br />1. Right-click on the computer desktop. <br />2. In the desktop menu click “Properties” to view Display Properties. <br />3. Click the Settings tab. <br />4. Drag the Desktop Area slider to the "800 by 600 pixels" or "1024 by 768" pixels setting or higher setting. The higher resolution you keep the higher screen size you will get but with small icon size. <br />5. Click the OK button. <br />6. When the System Settings Change dialog box appears, click on Yes to restart your computer.<br /><br />==========================================================================================<br /><br />CD/DVD troubleshooting<br />======================<br /><br />Reinstall CD/DVD drivers:<br />=========================<br /><br />Please perform the following steps to reinstall DVD/CD-ROM drives :<br /><br />1. Turn on the computer.<br />2. Press the F8 key repeatedly when the first screen opens<br />3. From the Windows Start-up menu, select Safe mode, and then press Enter.<br />4. Right-click Computer.<br />5. Select Properties.<br />6. Click Hardware.<br />7. Click Device Manager.<br />8. Click the "+" symbol against DVD/CD-ROM drives.<br />9. Right-click the device under DVD/CD-ROM and select Uninstall.<br />10. Restart the system.<br /><br />The respective device drivers would be reinstalled on restart.<br /><br />Enable DMA<br />==========<br /><br />To enable Direct Memory Access (DMA) for your CD/DVD-Writer, follow the<br />steps below:<br /><br />1. Click Start, and then click Control Panel.<br />2. Double-click the System icon. If you are unable to find that icon, click the "Switch to classic view" in the left panel. Then you should find that icon in the right panel.<br />3. Click the Hardware tab, and then click Device Manager.<br />4. Double-click the IDE ATA/ATAPI Controllers icon.<br />5. Double-click the controller where the DVD-Writer is attached<br /> (usually the Secondary IDE Channel).<br />6. Click to select the Advanced Settings tab.<br />7. Next to Transfer Mode, select DMA if available from the drop-down<br /> menu.<br />8. If DMA if available is selected, then DMA is already being used.<br /><br />HP DVD Writer and CD-Writer Drives - Better Performance and Reduced Errors Achieved by Enabling Direct Memory Access (DMA):<br /><br />lpg40421<br /><br />Create overlay failed<br />=====================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00433166<br /><br />I had a customer who was receiving a "Create overlay failed. Please lower screen resolution or color depth and try again" while playing movie DVDs using WinDVD. When the customer tried to play the DVDs with Windows Media Player, there video was blank while there was sound output. <br /> <br />The solution provided was to install the latest display drivers and to install the latest WinDVD player. The solution resolved the issue. Most likely installing the latest display drivers would have fixed the issue. <br /> <br />Relevant links:<br /> <br />http://spt1.intervideo.com/php/searchnext.php?pid=262 <br /><br />DVD Movie Playback is Slow When Using HP QuickPlay<br />==================================================<br /><br />When viewing a DVD movie using HP QuickPlay, the playback of the movie may slow down. This occurs on notebooks manufactured with the Toshiba TSST ODD (SD-C2732) DVD optical drive.<br /><br />The specific notebook PCs affected by this issue are HP Pavilion dv1000 Notebook PC series.<br /><br />RESOLUTION<br />To resolve this problem download and install the updated QuickPlay software using the links below.<br /><br />SP31136 File Download<br />ftp://ftp.hp.com/pub/softlib/software5/COL8911/ob-34661-1/sp31136.exe<br /><br />SP31136 Download and Installation Instructions<br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&cc=us&softwareitem=ob-34661-1<br /><br /><br />DVD compatibility<br />=================<br /><br />It is not compatible with Memorex brand DVDs. <br />Make sure you are using 2X speed while creating the discs. <br /><br />I suggest you to use the DVDs from HP, Philips, or Sony. <br /><br />Please refer following URL for compatible CDs and DVDs: <br /><br />CD & DVD recordable media: <br /><br />http://h30015.www3.hp.com/dvd/content/cdrecordable.asp <br /><br />Dougknox Patch<br />==============<br /><br />CD-ROM access is missing and messages cite error Code 31, Code 32, Code 19, Code 39, or Code 41 after you remove Easy CD Creator in Windows XP<br /><br />Problem : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)<br /><br />You can download the following utility patch from the Web Site below which will restore your D: drive to the explorer:<br /><br />http://support.microsoft.com/?scid=aw;en-us;314060&eula=1<br />http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs<br /><br />Use the following steps to copy files to a CD in Windows XP: (windows XP burning)<br />============================================================<br /><br /><br /> NOTE: Do not make unauthorized copies of copyrighted materials.<br /><br />1. Place a blank CD-R or CD-RW in the CD or DVD writable drive. CD-RW discs can be used many times and can have files rewritten or deleted in a later session. A window for the writable drive opens automatically. If a window does not open, double-click My Computer, double-click the writable drive, and then skip to step 3.<br />2. Click Open a writable CD folder using Windows Explorer, and then click Next.<br />3. Browse to the files that you want to copy using My Computer or Windows Explorer.<br />4. Click the files you want from other Windows or Windows Explorer. Hold down the left mouse button and drag the files into the writable folder window. Release the left mouse button to drop the files and create a queue icon (an icon of the file with an arrow pointing down that represents a file waiting to be copied). Continue doing this until all files are in the writable folder window. Pay attention to the amount of free space available on the disc by referring to the Details section in the lower left side.<br />5. After you have created your queue of files, close all other software that is open.<br />6. Click Write these files to CD. A window opens asking for a name.<br />7. Type in a name. Otherwise, Windows XP uses the current days date for the name.<br />8. Click Next and do not do anything else on the computer until Windows XP is done creating the disc.<br /><br />DVD region<br />==========<br /><br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00026105&jumpid=reg_R1002_USEN<br /><br />I understand that the DVD region is set to other region permanent. I would like to inform you that Once the region has been set, it is possible to change it four times. When you insert a DVD movie, if the disc is from a region different than the default region, a dialog box is displayed informing you that you have inserted a disc from a different region. This dialog box displays the region for the inserted movie disc and the current player region, along with a list of new player regions and countries you can select. After selecting a new region, a warning is displayed stating the number of region changes remaining before the change is permanent.<br /><br />To resolve the issue, I recommend you to download and install the third part region free software from the following URL:<br /><br />http://www.dvdidle.com/download/DVDRegionFree59.exe<br />http://www.audio-mp3-recorder.com/allformp3/DVDGhostSetup_AffRN_9637.exe<br />You can use a thirdparty software which allows you play the DVDs with out entering the DVD region code. I recommend you to visit the links given below to allow you to watch all commercial dvd's on your dvd-drive:<br /><br />http://www.allformp3.com/dvd-copy-software/dvd-region-code-free.htm<br /><br />or<br /><br />http://www.dvdidle.com/dvd-region-free.htm<br /><br /> NOTE: The URL above will take you to a non HP Web site. HP does <br /> not control and is not responsible for information outside <br /> of the HP Web site.<br /><br /><br /> NOTE: The URL above will take you to a non HP Web site. HP does <br /> not control and is not responsible for information outside <br /> of the HP Web site.<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00038035<br />This should resolve the issue. If you need further assistance, please reply to this message and we will be happy to assist you further. I would like to add that we value your precious time and would be here round the clock to serve you.<br /><br /><br />1. Click Start, All Programs, Intervideo WinDVD, and Intervideo WinDVD.<br />2. Right-click the WinDVD Window and select Setup or Properties.<br />3. Click the Region tab and check the region code selected.<br />4. If there is a 0 in the Changes Until Permanent field, the DVD region code will not be able to be changed again.<br /><br />If a number from 1 to 4 appears in the Changes Until Permanent field, add a mark in the checkbox of the region you want to select and click OK. The new region will be set up.<br /><br />The HP Pavilion DVD software contains region coding. That means that only the DVDs assigned with the same region as the HP Pavilion DVD software will be played.<br /><br />===========================================================================================<br /><br />DVD Region Settings<br /> <br />DVD movie titles and DVD-ROM drives both have a region code. Region codes prevent playback of certain DVDs in certain geographical regions. Region codes are part of the DVD specification. The following list shows the DVD regional codes: <br /><br />1 - U.S. and Canada<br />2 - Europe and Japan<br />3 - South East Asia<br />4 - Latin America and Australia<br />5 - Russia, rest of Asia and Africa<br />6 - China<br />7 - Undefined<br />8 - Special venues such as airplanes <br /><br />You can only play a region 1 DVD movie title on a DVD-ROM drive that is set for region 1. If you set a DVD movie title to region 0, you should be able to play the DVD movie on any DVD-ROM drive. Some DVD decoders (hardware or software) are preset for specific regions and cannot be changed by the user. There are currently two types of DVD drives: <br /> <br />• RPC Phase 1: Does not have built-in support for region management. For these drives, Windows maintains the region count information and you can only set the region once. <br /><br />• RPC Phase 2: Maintains the region change count information in hardware and you can change them up to five times. <br /><br />When you reach the limit of changes that are allowed, you cannot reset the limit by reinstalling Windows 2000. Contact the manufacturer of your DVD-ROM drive to find out if you can reset the region. Presetting the default region can be done by a DVD-ROM drive manufacturer or Original Equipment Manufacturer (OEM). For more information about how to set the default region and other region issues, refer to the following Microsoft Web site: <br /><br />http://www.microsoft.com/developer/tech/hardware/dvd/dvdregion.htm<br /><br />To set or change the region for your DVD-ROM drive, use the following steps: <br /> <br />1. Right-click My Computer, and then click Properties. <br />2. On the Hardware tab, click Device Manager. <br />3. In the DVD/CD-ROM drives section, select your DVD-ROM drive. <br />4. Right-click the drive, and then click Properties. <br />5. Click the DVD region tab. <br />The "Current Region" and "New Region" should be displayed, as well how many times you can change the region. A message similar to the following example should be displayed: <br />You may change the region setting x more time(s). <br /><br /><br />Q: What is the difference between DVD-R and DVD+R? Which DVD burner should I buy? <br />A: DVD-R was developed by Pioneer. It is designed to be a recordable format compatible with DVD Video players and DVD ROM drives. This standard was approved by the DVD Forum and has been adopted by many DVD equipment manufacturers. Due to the fact that such standards are based on numerous patents, where the licensing of these patents costs manufacturers who do not own the patents substantial royalties in order to produce compatible equipment or media, a separate consortium of manufacturers decided that their financial interests would be best served by developing a competing recordable format. This format is known as DVD+R. The consortium is known as the DVD+RW alliance.<br /><br />It is hard to say that one format is better than the other. Neither have significant advantages over the other. Both are good but not perfect in terms of their ability to create discs that are playable in most standalone DVD players. The bottom line is that you should pick a burner that suits your requirements, and buy media designed for your burner. The good news is that there are new burners such as Pioneer106 or Pioneer 107 that now support both -R and +R.<br /><br />Some more Differences between DVD-R and DVD+R<br />=============================================<br /><br />DVD-R: <br />Benefits: Better DVD playback compatiblity within home DVD players.<br />Drawbacks: Older technology and less money behind the format means that they come out with faster media and burner technology slower. You will frequently see DVD burners that will support (for instance) 16X DVD+R and only 8X DVD-R.<br /><br />DVD+R:<br />Benefits: Faster speeds, more inovations like Double Layer discs (8.5 GB)<br />Drawbacks: Will not play is some home DVD players. If you know your home DVD player will play DVD+Rs then there is no reason to not use them.<br /><br />==========================================================================================<br /><br />Reinstall any hardware device :<br />===============================<br /><br />1. Click Start, Control Panel, Performance and Maintenance, and then System icon.<br />2. This opens the System properties window.<br />3. Select Hardware tab and click Device Manager.<br />4. Click "+" beside the device you want to uninstall.<br />5. Right-click the device and select Uninstall.<br />6. Restart the system.<br /><br />Windows will redetect the device on restart.<br /><br />Reinstall Touchpad drivers:<br />===========================<br /><br />1. Right-click My Computer.<br />2. Select Properties.<br />3. Click Hardware.<br />4. Click Device Manager.<br />5. Click the "+" symbol against Mice and Other Pointing Devices.<br />6. Right Click the option present and click uninstall.<br />7. Restart the system.<br /><br /><br />Vista:<br /><br />1. Right-click "Computer".<br />2. Select Properties.<br />3. Click Device Manager.<br />4. Click the "+" symbol against Mice and Other Pointing Devices.<br />5. Right Click the option present and click uninstall.<br />7. Restart the system.<br /><br />Download and install touchpad drivers from the following weblink<br /><br />Reinstall USB devices :<br />=======================<br /><br />Follow these steps:<br /><br />1. Click Start, and right-click My Computer. <br />2. Click Properties, then click Hardware. <br />3. Click Device Manager. <br />4. Double-click the Universal Serial Bus Controllers branch to expand it. <br />5. Right-click USB Root Hub, and then click Uninstall.<br /><br />NOTE: Select all the USB Root Hubs individually and uninstall them.<br /><br />6. Click Apply button and close the Window.<br /><br />Restart the notebook and the USB device drivers will be reinstaled.<br /><br /><br />Reinstall Keyboard<br />==================<br /><br />1. Restart the system and press F8 during Startup to access the Startup menu. Ignore any error messages that occur. <br />2. Choose Safe Mode from the Startup menu and press Enter.<br />3. Click Start, Control Panel and then System icon. <br /><br />Note: If you are unable to find that icon, click the "Switch to classic view" in the left panel. Then you should find that icon in the right panel.<br /><br />4. This opens the System properties window.<br />5. Select Hardware tab and click Device Manager.<br />6. Click the plus (+) sign next to Keyboard to list the keyboard drivers. <br />7. Select one driver and click Remove. At the warning prompt, click OK. <br />8. Repeat this process until there is no listing for keyboard. <br />9. Close all windows and restart the computer. <br /><br /><br />Vista <br /><br />1) Right click on "COmputer" icon<br />2) click on properties<br />3) Click on device manager on the left hand corner of the window.<br />4. This opens the System properties window.<br />5. Select Hardware tab and click Device Manager.<br />6. Click the plus (+) sign next to Keyboard to list the keyboard drivers. <br />7. Select one driver and click Remove. At the warning prompt, click OK. <br />8. Repeat this process until there is no listing for keyboard. <br />9. Close all windows and restart the computer. <br /><br /><br /><br />Reinstall Power Management windows XP<br />=====================================<br /><br /><br />To reinstall Power Management in Windows XP, follow these steps: <br /><br />1. Click Start, select Control Panel, and then choose Performance and Maintenance. <br />2. Click the System icon to open the System properties window. <br />3. Select the Hardware tab and click Device Manager. <br />4. Click the plus (+) sign next to System Devices. <br />5. Right-click the ACPI Fixed Features button and select Uninstall. <br />6. Restart the system. <br /><br />On restarting the system, Windows will automatically detect and install Power Management on the computer. <br /><br /><br />To uninstall power management in ME, follow these steps:<br />========================================================<br /><br />1. Click Start, then Settings, and then Control Panel. <br /><br />Note: If you are unable to find that icon, click the "Switch to classic view" in the left panel. Then you should find that icon in the right panel.<br /><br />2. Double-click the System icon to open the System Properties window. <br />3. Click the Device Manager tab and choose View Devices By Type. <br />4. Double-click System Devices. <br />5. Click Advanced Configuration and Power Interface Support so it's highlighted, then click Remove. <br />6. Restart the computer when it prompts you to do so. <br /><br />To reinstall Power Management, take the following steps: <br /><br />1. Click Start, then Settings, and then Control Panel.<br /><br />Note: If you are unable to find that icon, click the "Switch to classic view" in the left panel. Then you should find that icon in the right panel.<br /> <br />2. Double-click Add New Hardware. <br />3. In the Add New Hardware Wizard, click Next until you are prompted to allow Windows to search for new hardware. <br />4. Select Yes and click Next. <br />5. Click Next to start the search. <br />6. Your system will detect Power Management. Click Finish. <br />7. Restart your computer. <br /><br />==========================================================================================<br /><br />Battery troubleshooting<br />=======================<br /><br />c00253347 Automobile or Airplane Power Adapter May Cause Notebook to Shutdown or Discharge Battery<br />c00517764 Purchasing a Replacement Battery<br />c00596784 Understanding Lithium-Ion and Smart Battery<br />c00489858 Troubleshooting Battery Power<br />c00035862 Calibrating the Notebook Battery<br />c00035814 Troubleshooting Notebook Battery Power<br />c00375501 Lithium-ION Rechargeable Notebook Battery Guidelines<br />c00289729 Battery Indicates That it is Charged but Will Not Power Notebook<br />c00287805 Battery Charging Indicator Light is Not On When Battery is Still Charging<br />c00304323 Power Alternates Between Battery and AC Power<br />c00289785 Battery Lasts Shorter than Expected or Will Not Charge<br />c00295418 Windows Does Not Recognize Battery<br />c00259897 Battery Does not Power Notebook or Charge<br />bpb50190 Battery Types and Specifications<br />C00304382 Battery Does Not Last as Long as Expected or Fails to Completely Charge<br />C00253347 Auto or Air Power Adapter May Cause Notebook to Shutdown or Discharge Battery<br />c00289727 Battery is Not Detected By the Notebook<br />c00263333 Notebook Battery Fails to Charge During Initial Start<br />c00035864 Checking the Health of the Battery<br />c00311101 Notebook May Feel Warm and Battery May Fail to Charge<br />c00035862 How to calibrate Battery<br />c00035814 or c00485351 Troubleshooting Battery power<br /><br />Pavilion Notebooks shipped with Smart Battery Technology: <br />---------------------------------------------------------<br />Models released in 2005: dv10xx*, dv20xx*, dv40xx*, dv50xx, dv60xx, dv80xx, dv90xx, ze20xx, L20xx <br />Models released in 2006: All series/models. <br /><br />Battery Policy:<br />--------------- <br />http://adt.can.hp.com:8081/displayDoc.jhtml?categoryId=11657&topicId=&contentId=c00655338.htm<br /><br />HP Battery Check: <br />-----------------<br />www.hp.com/go/techcenter<br /><br />HP Battery Check Frequently Asked Questions<br />-------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00625471&lc=en&jumpid=reg_R1002_USEN<br /><br />Battery Health Center<br />---------------------<br />http://www.hp.com/go/techcenter/battery<br />http://h20239.www2.hp.com/techcenter/battery/index.htm<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00035864<br /><br />Extend notebook battery life<br />----------------------------<br />http://h71036.www7.hp.com/hho/cache/700-0-0-225-121.html<br /><br />Reinstall Battery<br />-----------------<br />1. Right-click My Computer.<br />2. Select Properties.<br />3. Click Hardware.<br />4. Click Device Manager.<br />5. Click the "+" symbol against "Batteries".<br />6. Right-click each device under "Batteries" and select Uninstall.<br />7. Restart the system.<br /><br />The respective device drivers would be reinstalled on restart.<br /><br />Improve Battery Performance<br />---------------------------<br />Do not leave your battery dormant for long periods of time. We recommend using the battery at least once every two to three weeks.If a battery has not been used for a long period of time, perform recalibration.<br /><br />When the laptop is not in use do not leave the battery installed. The notebook will slowly discharge the battery. Total self-discharge may also occur when the battery is left in storage, because the battery circuitry consumes power. Always fully charge your battery when not in use or when being stored for extended periods of time. Check on this battery every 3-4 weeks. If total self-discharge occurs, the notebook may not recognize the battery.<br /><br />For more information related to this issue please visit the following web site:<br /><br />http://www.supermediastore.com/notebook-battery-faq.html<br /><br />NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.<br /><br />For long-term storage, the battery must be charged 20 percent to 50 percent to minimize capacity loss by self-discharge and to avoid deterioration of battery performance. Avoid using or charging batteries at high temperatures. <br /><br />Battery Recalibration<br />---------------------<br /><br />To calibrate a battery pack, you must fully charge, fully discharge, then fully recharge the battery pack.<br /><br />Charging the Battery Pack<br /><br />Charge the battery pack while the notebook is in use. To charge the battery pack:<br /><br />1. Insert the battery pack into the notebook. <br />2. Connect the notebook to external power (The battery light is on as the battery pack charges). <br />3. Leave the notebook connected to external power until the battery pack is fully charged (The battery light turns off). <br />4. Discharging the Battery Pack<br /><br />Hibernation is enabled by default, but can be disabled. Before you begin the full discharge, disable Hibernation. To disable Hibernation:<br /><br />1. Select Start, Control Panel <br />2. Performance and Maintenance <br />3. Power Options <br />4. Hibernate tab <br />5. Clear the Enable Hibernation check box <br /><br />Caution: If you plan to leave the notebook unattended during discharge, save your work before starting the discharge procedure.<br /><br />To fully discharge the battery pack:<br /><br />1. Select the power icon on the taskbar or select Start > Control Panel > Performance and Maintenance icon > Power Options icon > Power Schemes tab. <br />2. Record all settings in the Plugged In column and all settings in the Running On Batteries column, so you can reset them after calibration. <br />3. Use the drop-down lists to set each item in both columns to Never. <br />4. Select the OK button <br />5. Disconnect the notebook from the external power source, but do not turn off the notebook. <br />6. Run the notebook on battery power until the battery pack is fully discharged. When the battery pack is fully discharged, the battery light turns off and the notebook shuts down. <br />7. If you use the notebook occasionally during the discharge procedure and have set energy-saving time-outs, expect the following performance from your system during the discharge process:<br /><br />* The monitor will not turn off automatically. <br />* Hard drive speed will not decrease automatically while the notebook is idle. <br />* System-initiated Standby will not occur. <br />* Recharging the Battery Pack<br /><br />Connect the notebook to external power and keep the notebook connected until the battery pack is fully recharged and the battery light turns off. <br />You can use the notebook while the battery pack is recharging, but the battery pack will charge faster if the notebook is turned off.<br /><br />1. Select the Power icon on the taskbar or select Start > Control Panel > Performance and Maintenance icon > Power Options icon > Power Schemes tab. <br />2. Reenter the settings you recorded for the items in the Plugged In column and the Running on Batteries column. <br />3. Select the OK button. <br /><br />Caution: After calibrating the battery pack, reenable Hibernation: select Start > Control Panel > Performance and Maintenance > Power Options > Hibernation tab, then select the Enable Hibernation check box.<br /><br />Show Battery Meter in the Task Bar: <br />-----------------------------------<br />If your computer has a battery, you can have a little icon in the System Tray (by the clock) display how much run-time is left on it. This can be a life-saver (ok, maybe just a work-saver) when you are running on battery, and can help you keep track of how much time you have left to work before the battery dies. <br /><br />To configure this, simply open Control Panel from the Start menu, choose Performance & Maintenance, then click the Power Options icon. On the Advanced tab. Place a check (click) next to Always show icon on the TaskBar. When you are on AC Power, a small icon of a plug will indicate that. Similarly, when you are on battery power, a small icon of a battery will appear, and holding the mouse over it will display the percentage of battery life left. <br /><br />The system has detected an incorrect battery for this unit <br />----------------------------------------------------------<br />The battery properties will not function properly. <br /><br />Perform the following steps to correct the battery detection in Windows: <br /><br />1. Turn off the notebook PC. <br />2. Remove the AC adapter from the notebook. <br />3. Remove the battery from the notebook PC. <br />4. Reconnect the AC adapter to the notebook PC. <br />5. Turn on the notebook PC. <br />6. Wait until Windows has completely started and the desktop icons appear. <br />7. Insert the battery into the notebook PC. <br /><br />Wrong Battery<br />-------------<br /><br />Hi Team,<br /> <br />Recently, we have have received queries regarding error wrong battery installed in the notebook. Here is the solution for the issue.<br /> <br /><br />--------------------------------------------------------------------------------<br /><br />Windows may not detect the battery properly or may indicate that you have installed the "wrong battery." The battery options will not be available in the Power Properties window.<br /> <br />Perform the following steps to correct the battery installation in Windows: <br />Turn off the notebook PC. <br />Remove the AC adapter from the notebook. <br />Remove the battery from the battery well.<br />Reconnect the AC adapter to the notebook PC. <br />Turn on the notebook. <br />Wait for 10 seconds after Windows has started and the desktop icons appear. <br />Insert the battery into the notebook. <br /><br />Windows will properly detect the battery and the battery should charge normally. <br /><br />Battery charger<br />===============<br /><br />http://store.coyoteadapter.com/aaa.html<br /><br />Battery performance<br />===================<br /><br />Getting the most from the battery<br /><br />Follow these suggestions to make battery power last as long as possible: <br /><br /><br />Plug in the AC adapter, especially when using a CD-ROM or DVD drive, or any external connections such as a PC card or a modem. <br /><br />Set the display brightness to the lowest comfortable level (Fn + F1). <br /><br />Put the notebook in Standby whenever not using it for a short while. <br /><br />Put the notebook in Hibernation when saving the current session, but not using the notebook for a day or more. <br /><br />Set the automatic timeout settings to emphasize saving power. If the notebook has a multispeed processor, use the lower speed on battery power (the default settings conserve battery power). <br /><br />If the notebook has a wireless on-off button, turn off the wireless function when you are not using it. Press the wireless on-off button so that the light turns off. <br /><br />If using PC card such as a network card, remove it when you are not using it. Some PC cards use significant power even while they are inactive. <br /><br />If working with an application that uses the serial port or a PC card, exit the application when finished using it. <br /><br />Do not leave batteries unused for long periods. If using more than one, rotate them. <br /><br />If normally using AC power, make a practice of using the battery as the power source at least once a week. <br /><br />Unplug the AC adapter when the notebook is not in use. <br /><br />To preserve the life of a battery, be sure to charge it regularly. <br /><br />For long-term storage, the battery must be charged 20 percent to 50 percent to minimize capacity loss by self-discharge and to avoid deterioration of battery performance. <br /><br />Avoid using or charging batteries at high temperatures.<br /><br /><br />Battery recall<br />==============<br /><br />HP is not affected by the battery replacement/recall program announced by Dell Computer Corporation on Tuesday, August 15, 2006. The recall is specific to Dell. HP uses batteries from multiple sources that consistently meet stringent HP quality and safety standards and pass rigorous testing requirements. <br /><br />For reference to HP notebook battery replacement programs, refer to <br /><br />http://www.hp.com/support/BatteryReplacement <br /><br />Notebook Battery Replacement Program Announced April 20th of 2006<br />-----------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00651205&lc=en&jumpid=reg_R1002_USEN<br /><br />HP and the battery pack cell manufacturer identified a defect in assembled battery packs manufactured between March 2004 and September 2004. The recalled battery packs can overheat and create a hazard to consumers. HP considers the defect to pose a potential safety hazard to end users.<br /><br />In view of the same, HP is conducting a worldwide voluntary recall of certain battery packs manufactured between March 2004 and September 2004 for use with various HP and Compaq brand notebook computer models. The notebook computer, itself, however, is not affected by this recall.<br /><br />Affected battery packs were sold for use with the notebooks listed below.<br /><br />HP Pavilion:<br /><br />dv7000 ze4300 ze5300 <br />dx4000 ze4400 ze5400 <br />dx5000 ze4500 ze5500 <br />dx7000 ze4600 ze5600 <br />zd8100 ze4700 zv5000 <br />ze4100 ze4800 zv5200<br />ze4100/xt1xx ze5155 zx5000<br />4200 ze5200 zx5200 ze4200<br /><br />NOTE: If your notebook is NOT listed above, you are not affected by this program. <br /><br />NOTE: Battery packs that may be part of this recall program have bar-code labels that start with either GC, IA, L0, or L1.<br /><br />HP recommends that you visit the following Web site to determine whether the battery pack installed on your notebook is part of this program. If so, follow the guidelines to determine if the battery qualifies for a FREE replacement:<br /><br />http://www.hp.com/support/BatteryReplacement <br /><br />or<br /><br />http://h30090.www3.hp.com/bpr/<br /><br />If you qualify for a FREE replacement battery pack, you can order your battery pack through the same Web site.<br /><br />You must return the affected battery pack to HP as outlined in the return shipping instructions accompanying your replacement battery pack.<br /><br />If you are not able to access the website, or would like to place the order the replacement battery by phone, please call our representatives(US and Canada) at 1-888-404-7398 (7 am – 7 pm, CST Monday–Friday).<br /><br />http://bpr.hpordercenter.com/bpr/Contact.aspx<br /><br />Battery Time<br />============<br /><br />1. Open Control Panel<br />2. Double-Click "Power options" <br />3. Select "Power Meter" tab. <br />4. check "show details for each battery".<br /><br /><br />As a HP Certified System Engineer, I can tell you that your search for the time remaining for the Notebook Battery will be useless. HP doesn't support/integrates the 'time remaining' option anymore for laptops. Why? Well because the 'time remaining' indication was never, never, never correct, the percentage remaining on the other hand was/is always for 98% correct. That's why more and more laptop manufacturers are stopping the 'time remaining' feature on the laptops.<br /><br />The time remaining works for some time on some systems and will not work on some. Either way it does not indicate the exact time remaining for the Battery. So, I suggest you to go with the Battery percentage. That is more accurate. <br /><br />You can try the following third party time indicator.<br /><br />http://www.batterymatexp.com/<br /><br />http://www.pcworld.com/downloads/file_description/0,fid,6924,00.asp<br /><br />==================================================================================================<br /><br />AN network<br />===========<br /><br />http://www.dothill.com/tutorial/tutorial.swf<br /><br />Live TV in Media Center<br />=======================<br /><br />Kana ID # 1815594<br /><br />========================================================================================================<br /><br />BIOS troubleshooting<br />====================<br /><br />BIOS version<br />============<br /><br />Select Start -> Run type<br /><br />msinfo32<br /><br />Press Enter key.<br /><br />That will open system information window.<br /><br />You can find the BIOS name and version in that window.<br /><br />Reset BIOS (BIOS reset)<br />----------<br /><br />ZD7000:<br />-------<br />1. Turn on or restart the notebook. <br />2. Press the F10 key when the "HP Invent" logo appears on the screen. <br />3. Under Exit menu, select "Load Setup Defaults."<br /> <br />zt3000:<br />-------<br />1. Turn on or restart the notebook. <br />2. Press the F10 key when the "F10 = ROM Based Setup" message appears on the screen. <br />3. Under File menu, select the option "Restore Defaults."<br /> <br />zv5000/zx5000:<br />--------------<br />1. Turn on or restart the computer. <br />2. Press the F10 key when the Press F10 to enter system utility message is displayed on the HP Invent screen. <br />3. Under Exit menu, select the option "Load Setup Defaults."<br />4. Click Enter.<br /> <br />ze4900:<br />------- <br />1. Select Start, Turn Off Computer and select the option Restart.<br />2. When the logo screen appears, press F2 to enter the BIOS Setup utility. <br />3. Under Exit menu, select the option "Get Defaults Values."<br /> <br />dv1000/ze2000:<br />--------------<br />1. Turn on or restart the computer. <br />2. Press the F10 key when the "Press F10 to enter SETUP, F12 to boot from LAN" message is displayed on the screen. <br />3. Under Exit menu, select the option "Load Setup Defaults."<br />4. Click Enter.<br /> <br />ze4000/ze5000:<br />--------------<br />1. Close all applications, then restart the notebook: click Start > Turn Off Computer > Restart. (If necessary, you can press Ctrl+Alt+Del to restart.) <br />2. When the HP logo appears, press F2 to enter the BIOS Setup utility.<br />3. Under Exit menu, select the option "Get Default Values."<br /> <br />n5400, XE2 or XE3:<br />------------------<br />1. Restart the computer.<br />2. When the HP logo appears, press F2 to enter the BIOS Setup utility.<br />3. Under exit menu, select the option "Load Setup Defaults."<br /> <br />zt1000, xz300, xt1500:<br />----------------------<br />1. Restart the notebook.<br />2. When the HP logo appears, press F2 to enter the BIOS configuration utility.<br />3. Under Exit menu, select the option "Get Default Values."<br /><br />ze1000, XF<br />----------<br />1. Restart the notebook.<br />2. Tap the F2 key as soon as the HP logo appears.<br />3. Select the "Exit" menu.<br />4. Select "Load Setup Defaults".<br />5. Select "Exit Saving Changes"<br /><br />Steps to reset BIOS (model wise):<br /><br /><br />DV1000/DV2000/DV4000/DV5000/DV8000:<br />-----------------------------------<br />1. Turn on or restart the computer. <br />2. Press the F10 key when the Press F10 to enter system utility message is displayed on the HP Invent screen. <br />3. Under Exit menu, select the option "Load Setup Defaults."<br />4. Click Enter.<br /><br />ZV5000/ZV6000/ZX5000/ZD7000/ZE2000/ZE4900/ZD8000/L2000:<br />-------------------------------------------------------<br />1. Turn on or restart the computer. <br />2. Press the F10 key when the Press F10 to enter system utility message is displayed on the HP Invent screen. <br />3. Under Exit menu, select the option "Load Setup Defaults."<br />4. Click Enter.<br /> <br />ZE1000/ZE4000/ZE5000/ZT1000/ZU1000/XZ300/XT1500/XF/Xh/XU: <br />--------------------------------------------------------- <br />1. Select Start, Turn Off Computer and select the option Restart.<br />2. When the logo screen appears, press F2 to enter the BIOS Setup utility. <br />3. Under Exit menu, select the option "Get Defaults Values."<br /><br />zt3000:<br />-------<br /> <br />1. Turn on or restart the notebook. <br />2. Press the F10 key when the "F10 = ROM Based Setup" message appears on the screen. <br />3. Under File menu, select the option "Restore Defaults."<br /><br />n54xx/XE2xxx/XE3:<br />----------------- <br />1. Restart the computer.<br />2. When the HP logo appears, press F2 to enter the BIOS Setup utility.<br />3. Under exit menu, select the option "Load Setup Defaults."<br /><br />n3xxx:<br />------<br /><br />1. Select Start, Turn Off Computer and select the option Restart.<br />2. When the logo screen appears, press F2 to enter the BIOS Setup utility. <br />3. Press F9 to reset BIOS.<br /><br />Good site on Power On Self Test Beep Codes for AMI and Phoenix BIOS:<br />=====================================================================<br /><br />http://www.pchell.com/hardware/beepcodes.shtml<br /><br />BIOS Beep Codes and Solutions<br /><br /><br />http://www.informit.com/articles/article.asp?p=27188&seqNum=14&rl=1<br /><br />Forgot BIOS Password<br />--------------------<br />From your message, I understand that you forgot the BIOS password and need information on how to reset the password.If the password has been forgotten or lost, HP has a procedure to allow you to remove it. This procedure will need to be done by our Customer Care phone center, as this procedure cannot be completed through chat. <br /><br />Proof-of-Ownership must be provided for your HP Pavilion Notebook PC.<br />The following information is needed when calling: <br /><br />Customer Information: <br /><br /> * Customer (owner) name:<br /> * Who the contact will be (if not the owner):<br /> * Address:<br /> * Phone number: <br /> * Signature (no typed or electronic signatures): <br /> * If the customer is not making the request for password removal, <br /> please provide the following information:<br /> <br /> - Date of request: <br /> - Requester's name: <br /> - Requester's address: <br /> - Requester's phone number: <br /> - Requester's signature (no typed or electronic signatures): <br /><br />HP Pavilion Notebook PC information:<br /><br /> * Model number (ex: Pavilion Notebook XH136): <br /> * PC serial number: <br /> * Place where purchased or acquired (company, store, gift, etc.):<br /> * Proof-of-Ownership (sales receipt, purchase order, etc.), with <br /> the following minimum information: <br /> <br /> - Place where purchased:<br /> - Owner's name (if applicable):<br /> - Date of purchase:<br /><br />Fix Password removal contacts: <br /><br /> Days of Operation: Monday - Friday<br /> Hours of Operation: 8:00 AM - 5:00 PM Mountain Time <br /> Phone: (970) 278-8800, Option 3<br /> Fax: (970) 679-5865<br /><br />========================================================================================================<br /><br />MSCONFIG<br />========<br /><br />Disable the Startup programs from the MSCONFIG utility, follow the steps:<br /><br />1. Click Start and select Run. <br />2. Type MSCONFIG and press Enter. <br />3. Click the Startup tab. <br />4. Clear all the checkboxes except any antivirus items.<br />5. Click OK. <br />6. Restart the system. <br /><br />This will increase the System speed. <br /><br /><br />Repairing Windows XP:<br />=====================<br /><br />To repair the operating system without destroying any personal data,<br />use the Windows operating system CD that was shipped with your HP<br />Pavilion notebook.<br /><br />1. Ensure that the CD-ROM is connected to the notebook.<br />2. Turn on the notebook.<br />3. Immediately insert the operating system CD into the CD drive.<br />4. Press and hold the Power button for 5 seconds to turn off the<br /> notebook.<br />5. Press the Power button again to start the notebook.<br />6. Press any key to boot from the CD, when prompted. The Welcome to<br /> Setup screen is displayed.<br /><br /> NOTE: Do not press 'R' to repair at this point.<br /><br />7. Press ENTER to continue. A Licensing Agreement screen is<br /> displayed.<br />8. Press F8 to accept the agreement and continue. The Setup window is<br /> displayed.<br />9. Press R to repair the selected Windows installation.<br /><br />For a detailed description of the repair process with screen shots, please refer the following website link :<br /><br />http://www.windowsreinstall.com/winxphome/installxpcdrepair/indexfullpage.htm<br /><br />The repair process may take several minutes to complete. Your Notebook<br />will restart into Windows after the process is complete.<br /><br />============================================================================================<br /><br />QuickPlay<br />=========<br /><br />For detailed information regarding QuickPlay software and the options on using the QuickPlay software, check the following PDF Document: <br />--------------------------------------------------------------------------------------------<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00280444.pdf <br /><br /><br />== Installing HP QuickPlay ==<br />-----------------------------<br /><br />== Repartitioning the hard drive ==<br /> <br />HP QuickPlay requires a 204-MB partition. If you have to use the Operating System Restore, be sure to reserve 204-MB of free space during Windows installation. To repartition your hard drive:<br /> <br />1. Insert the Windows installation CD and follow the on-screen instructions. <br />2. When the prompt "To create the new partition, enter a size below and press Enter" is displayed, enter the Windows partition size. The Windows partition size is the maximum size listed minus 204-MB. (204-MB of free space will be reserved for the QuickPlay partition.) <br />3. Continue with the instructions on the screen to complete the installation of Windows on the first partition. <br />4. Refer to "Installing HP QuickPlay" for steps to install QuickPlay.<br /><br />If you need to reinstall QuickPlay on a notebook with a partitioned hard drive:<br /> <br />NOTE: QuickPlay requires a 204-MB partition. If you have reinstalled your operating system, be sure you followed the instructions in "Repartitioning Your Hard Drive."<br /> <br />1. Insert the HP QuickPlay CD and restart the system by pressing the power button. The CD automatically runs the installation application. <br />2. Follow the instructions on the screen to reinstall QuickPlay. <br /> <br />NOTE: QuickPlay installation will stop if any of the following condititions occur: <br /> <br />- there is insufficient hard drive space <br />- you are attempting to install QuickPlay on an unsupported notebook.<br /><br />Install the QuickPlay update SoftPaq using the following instructions :<br />-----------------------------------------------------------------------<br /> <br />1.In Microsoft Windows, go to http://welcome.hp.com/country/us/en/support.html and search for the Software and Driver Downloads page for your product. Use the instructions provided on the Web site. <br />2.Download and install the QuickPlay update SoftPaq using the instructions on the screen. <br />3.Shut down your notebook through the Microsoft Windows operating system. <br />4.Press the music or DVD button on your notebook to open QuickPlay. <br />5.Press Fn+Esc to access the Setup Menu. <br />6.Select General Settings --> Update. <br />7.Follow the instructions on the screen to complete the update. Your system will automatically shut down after the update is complete. <br /><br />Issue: Availability of Quickplay 2.1 updates from Cyberlink web link: <br />---------------------------------------------------------------------<br /><br />Agents can directly inform customers that Quickplay updates available on the Cyberlink web site are only compatible with Quickplay 2.1 version which is installed only on the HP Pavilion DV2000 Notebooks as of now. <br /><br />http://www.cyberlink.com/cinema/hp/nb/enu/item2.jszp <br /><br />============================================================================================<br /><br />Reinstall Operating System<br />==========================<br /><br />To format the hard drive and reinstall the operating system to bring the Notebook to factory settings, use the Windows operating system CD that was shipped with your HP Pavilion notebook. The procedure for the reinstallation is as follows: <br /><br />1. Turn on the notebook.<br />2. Immediately insert the operating system CD into the CD drive.<br />3. Press and hold the Power button for 5 seconds to turn off the notebook.<br />4. Press the Power button again to start the notebook.<br />5. Press any key to boot from the CD, when prompted. <br />6. This will start loading some important files for installation.<br />7. After loading all the files, The Welcome to Setup screen is displayed.<br />8. Press ENTER to continue. A Licensing Agreement screen is displayed.<br />9. Press F8 to accept the agreement and continue. <br />10. The Setup window is displayed again.<br />11. Press the Esc key or Enter key to continue installing a fresh copy of Windows XP without repairing.<br />12. Press Enter again and follow onscreen instructions.<br /><br />The reinstall process may take several minutes to complete and may result in some of your files being deleted. It is therefore highly recommended to create a backup of your important files before reinstalling the operating system. Your Notebook will restart into Windows after the process is complete.<br /><br />You can find the screen shots for windows XP reinstall in the following weblink:<br /><br />http://www.windowsxpprofessional.windowsreinstall.com/installxpcdoldhdd/indexfullpage.htm<br /><br />After that insert the application and driver recovery disks and other software CD's one after another and install all of them following the on screen instructions.<br /><br />http://www.windowsreinstall.com/winxppro/installxpcdnewhdd/index.htm<br /><br />If a Windows XP CD was not included with your Pavilion notebook computer,<br />you could borrow a Windows XP CD from any of your friends or relatives and<br />perform the procedure mentioned above. If that is not possible, then you would<br />need to run the Recovery/QuickRestore process on your computer using the <br />Recovery/QuickRestore CDs bundled with your computer and return the computer<br />to the original, factory-default software state. <br /><br />http://www.webtree.ca/windowsxp/clean_install.htm#b<br /><br />Wrong Model Number<br />==================<br />===Download the HP Laptop Branding Utility"<br /><br />You need to download and execute the utility from the following web site:<br /><br />http://www.martini-man.com/pub/Utilities/<br /><br /> NOTE: The URL above will take you to a non HP Web site. HP does <br /> not control and is not responsible for information outside <br /> of the HP Web site.<br /><br />After downloading the utility, please follow these steps:<br /><br />1: Run Makedisk.bat<br /><br />2: Boot computer with boot disk.<br /><br />3: Select brand desired, (Omnibook, Pavilion)<br /><br />4: After branding is complete, re-boot computer.<br /><br />After running the utility, it will change the brand name and resolve the issue. The notebook should have a floppy drive to run the utility.<br /><br />If the issue persists, after the Wrong Model Notebook error, there is a command prompt. In the following order, type:<br /><br />After the Wrong Model Notebook error, there is a command prompt. In the following order, type:<br /> <br />1. Type <br /><br /> X: <br /><br /> then press ENTER.<br />2. Type <br /><br /> cd tools, <br /><br /> then press ENTER.<br />3. Type<br /><br /> setvar.bat<br /><br /> then press ENTER<br /><br />This should produce a 4 letter code that needs to be written down. Once the Enter is being pressed, the screen will display the following similar information: (Example:...<br /> <br />X:\TOOLS> "MODEL=XXXX"<br />X:\TOOLS> "IMG_DIR=X:\recover\AIBRH01A.BU<br />X:\TOOLS> "DULNG=ABA<br />X:\TOOLS> "CD_DIAG=TRUE"<br /><br />Note down the 4 letter code in place of "XXXX" carefully and continue with the next step.<br /><br />4. cr8hib, then press ENTER.<br /><br />After Enter is processed, it prompts for the 4 digit code. You need to type the four letter code that is displayed in the place of "XXXX" which is given as an example above. The code will be different for all the notebooks.<br /><br /><br />Microsoft Product Life Cycle<br />============================<br />I see that you need the Recovery CD kit for the Pavilion n5430 notebook. I am afraid the Recovery CD kit for the notebook is no longer supplied. This is because Microsoft no longer supports Windows ME, and HP no longer manufactures these Recovery CDs.<br /><br /><br />On October 15, 2002 Microsoft announced a new support life-cycle policy. This consistent and predictable policy is designed to standardize support guidelines across product lines and will cover most products currently available via retail purchase or volume licensing and future release products.<br /><br />Product life-cycle policies provide advanced notification of planned changes in product availability and support. As per the Microsoft's life-cycle policy the Recovery CD for the N3/N5 series of Notebooks is no longer manufactured or is available from HP. You may have to purchase a retail version of Windows and install it on your notebook.<br /><br />New URL for Windows Life-Cycle Policy<br /><br />http://www.microsoft.com/windows/lifecycle/default.mspx<br /><br />Effective July 11, 2006, Windows 98, Windows 98 Second Edition, and Windows ME will transition to a non-supported status. After this date, Microsoft will no longer provide any incident support options or security updates. Existing support documents, however, will continue to be available through the Microsoft Support Product Solution Center Web site. <br /><br /> <br /><br />End of support for Windows 98 and Windows Me <br /><br />http://www.microsoft.com/windows/support/endofsupport.mspx <br /><br /> <br /><br />Microsoft Windows 98 <br /><br />http://www.microsoft.com/windows98/default.asp <br /><br />http://support.microsoft.com/w98 <br /><br /> <br /><br />Microsoft Windows ME <br /><br />http://www.microsoft.com/windowsme/default.asp <br /><br />http://support.microsoft.com/ph/6519 <br /><br /> <br /><br />More information on Microsoft’s Support Lifecycle policy is available at http://support.microsoft.com/lifecycle/ <br /><br /><br /><br />RAM replacing written steps<br />===========================<br /><br /><br />The HP Pavilion notebook PC provides an memory expansion slot <br />for installing RAM expansion modules. Use HP SDRAM modules <br />only; EDO RAM is not supported. <br /><br />The computer chips of your computer are extremely static-sensitive. <br />Static electricity can permanently damage the chips. Read the <br />following information carefully. <br /><br /> Caution: Handle the RAM module only by its edges. Otherwise, you<br /> may damage the module due to electrostatic discharge. <br /> Static electricity can permanently damage computer <br /> chips. It is therefore important to discharge the <br /> static electricity from your body before installing the <br /> memory module. Discharge your bodys electricity by <br /> touching the metal shielding around the connectors on <br /> the rear of the computer. <br /><br />Before beginning, you will need a small Phillips screwdriver to complete this procedure. <br /><br />After you remove the RAM expansion cover, do the following to remove <br />the RAM modules: <br /><br />1. Release the two latches at the sides of the RAM expansion module <br /> by pushing them gently outward (away from the sides of the <br /> module). <br />2. When you release the latches, the free edge of the module pops up.<br />3. Pull the module out of the connector. <br />4. Replace the RAM expansion module door. <br /><br />To install RAM modules, perform the following steps: <br /><br />1. Click Start, then select Shut down. <br />2. Unplug the AC adapter, if present, and remove the battery. <br />3. Remove the RAM expansion cover located on the bottom of the <br /> notebook computer using a Phillips screwdriver. <br />4. Insert the RAM expansion module into the connector at about a <br /> 30-degree angle until it is fully inserted. Then, press down at <br /> both sides of the module until it latches. <br />5. Replace the RAM expansion module door. <br />6. Insert the battery. <br />7. The procedure is complete. You may restart your computer. <br /><br /><br /><br />one of the Fan not working<br />==========================<br /><br /><br />Depending on your model, vents can be found on the side, back, and/or bottom of your notebook PC. These vents allow air to flow through the PC and keep it cool. Buildup inside these vents impedes the cooling process. Purchase a can of compressed air (available at most computer retailers) and blow them out. <br /><br /><br /><br />I'm sorry to hear about the issue with one of the fan not functioning on your notebook. Let me assist you in getting this issue resolved.<br /><br />The operation of the fan is controlled by the thermal sensors that are equipped on your notebook. Once the temperature raises a certain threshold, the fan will automatically be switched on. The best way to check the functionality of the fan is by setting the Home and Office Desk settings in the power management and then run multiple applications simultaneously.<br /><br />To set the Home and Office Desk settings for Power Management, perform the following steps:<br /><br />1. Click Start > Control Panel > and double-click Power Options.<br />2. In the Power Schemes, select the option "Always On". <br />3. Click Apply and Ok<br /><br />After this, open multiple applications like Word, Excel etc. This will make the processor run intensively and the second fan should now be turned on. <br /><br />If the problem persists, download and install the latest BIOS update that is available for download from the following URL:<br /><br /><br />AUTOEXEC.NT errors <br />==================<br /><br />16-bit MS-DOS Subsystem<br />path to the program that you are trying to start or install<br />C:\Windows\System32\Autoexec.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application." <br /> <br />" 16-bit MS-DOS Subsystem<br />path to the program that you are trying to start or install<br />C:\Winnt\System32\config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application. <br />" <br /> <br />" 16-bit MS-DOS Subsystem<br />path to the program that you are trying to start or install<br />config.nt The system file is not suitable for running MS-DOS and Microsoft Windows applications. Choose 'Close' to terminate the application." <br /><br /><br />To resolve this problem, we have been providing MS-KB Article Q324767 which requires the Windows XP CD, which most of our customers do not have. <br /> <br />There is a 3rd party patch released for resolving this issue. The patch can be downloaded from the following link : <br /> <br />http://www.visualtour.com/downloads/xp_fix.exe <br /><br />http://www.softpedia.com/get/Tweak/System-Tweak/16-bit-MS-DOS-Subsystem-Error-Quick-Fix.shtml<br /><br />==================================================================================================<br /><br />Ac Adapter troubleshooting<br />==========================<br /><br />Identifying Ac Adapter and power cord<br />-------------------------------------<br /><br />http://partsurfer.hp.com/power.htm<br /><br />Universal Ac Adapter<br />====================<br /><br />I am happy to inform that, You can use the Ac Adapter that came with your Notebook anywhere in the world without any problem. Your notebook comes with an Universal Power Adapter. So you need not purchase different power adapter for different countries. You need to purchase only Plug Adapters, so that you can connect the notebook to wall sockets used in different countries. <br /><br />You may purchase the Plug Adapters from any of the following URL's:<br />------------------------------------------------------------------- <br />http://www.voltageconverters.com/plug_adapters.html<br />http://www.macally.com/spec/specialties/accessories/lc_ptc.html<br /><br />For additional information you may refer to:<br />--------------------------------------------<br />http://www.currentsolutions.com/knowledge/country_spec_o-z.htm<br /><br />Zd8000 Auto Adapter<br />-------------------<br />I would like to share some important information regarding ZD8000 Series Notebook Auto/Car adapter(180 Watts). Now a days, Customers are willing to purchase an Auto/Car adapter for ZD8000 Series Notebook which is not available at our HP Part store, local stores or any third party Web site. <br />Further, I came to know that the circuitry in the car's cigarette lighter can usually only handle 150 Watts of electricity. Due to this, the Auto/Car adapter is not available to purchase. <br /><br />However, if you wish use the Notebook in car, need to get a inverter which converts 12V DC to 110V AC and support upto 200W. To this inverter we have to connect the Notebook AC power adapter and can use the Notebook without any issues. Please visit the following Web site to see the details of the inverter: <br /><br />http://www.improvementscatalog.com/product.asp?product=268137zz&dept%5Fid=12500&subdept%5Fid=12530<br /> <br />NOTE: The URL above will take you to a non HP Web site. HP does <br /> not control and is not responsible for information outside <br /> of the HP Web site.<br /><br />http://img148.echo.cx/img148/6429/main7ka.jpg<br /><br />NOTE: Copy and paste the entire web link in a new Internet Explorer Window.<br /><br />http://www.shoplaptop.net/power-car-hp-pavilion-zd-8000.html<br /><br />90 Watt Auto adapter specially for L2000, ze2000, ze4000, ze4900, ze5000, zt3000, dv1000, dv2000, dv4000, dv5000, dv8000 Notebooks:<br />------------------------------------------------------------------------------------------<br />http://www.shopping.hp.com/webapp/shopping/product_detail.do?product_code=PF264A<br /><br />Dv8000 Air adapter<br />------------------<br />http://www.ebatts.com/113_+_+_battery_part_AA-C14.aspx?redir=true&GCID=C10847x008&descrip=Pavilion%20DV8000<br /><br />Auto Air Adapter third party<br />----------------------------<br />http://www.targus.com<br />http://www.lyndelectronics.com<br /><br />zv5000 Auto Adapter<br />-------------------<br />http://www.laptoptravel.com/Adapter.aspx?ID=371&t=1<br /><br />http://cgi.ebay.com/NEW-HP-Pavilion-ZX5000-ZV5000-Car-Adapter_W0QQitemZ6815976473QQcategoryZ64464QQrdZ1QQcmdZViewItem<br /><br />Auto Adapter zv6000<br />-------------------<br />http://www.star-battery.com/laptop-auto/laptop-auto-adapter.php/hewlett%20packard_PAVILION%20ZV6000%20SERIES_auto_adapter<br /><br />AC Adapters<br />-----------<br />http://www.lindelectronics.com/<br />http://store.yahoo.com/laptoppartsnow/power-aca-hp.html<br /><br />==================================================================================================<br /><br /><br />c00300570 - Error in Windows Media Player 10<br />============================================<br /><br />The following error may appear when you attempt to play a music file with Window Media Player 10: <br /><br />The audio codec identified by the format tag 55 is required to play this file. <br /><br />This may occur because the mp3 codec, which is required to play the file, is not properly registered or is corrupted. <br /><br />To resolve this, perform these steps: <br /><br />1. Close Windows Media Player. <br />2. Make sure your PC can access the Internet. If necessary, establish an Internet connection and open your browser. <br />3. Click Start on the taskbar, and then click Run . <br />4. Type regsvr32.exe I3codeca.acm and press Enter. This command attempts to register the ACM decoder over the Internet. <br />5. Open Windows Media Player and try to play your music file. If the error occurs again, close Windows Media Player and continue with the next step. <br />6. Open Windows Explorer. Click My Computer , open C:\Windows\System32 , right-click the file I3codeca.acm , and then click Rename . Type I3codeca.bak and press Enter to rename the file. <br />7. Open Windows Media Player, click Help and choose Check for Updates . This causes Windows Media Player to download the decoder and place a new copy on your PC. <br />8. Try to play your music file. If the error occurs again, close Windows Media Player and perform steps 2 through 4 to register the new ACM decoder. <br /><br /><br />Chipset drivers websites<br />========================<br /><br />Intel chipset finder<br />====================<br /><br />http://downloadfinder.intel.com/scripts-df-external/Detail_Desc.aspx?agr=Y&ProductID=955&DwnldID=8933&strOSs=All&OSFullName=All%20Operating%20Systems&lang=eng<br /><br />Intel Chipset:<br /> <br />http://support.intel.com/support/chipsets/sb/CS-009247.htm <br /> <br />Nvidia Chipset:<br /> <br />http://www.nvidia.com/content/drivers/drivers.asp <br /> <br />VIA chipset:<br /> <br />http://www.viaarena.com/?PageID=2 <br /> <br />AMD Chipset:<br /> <br />http://www.amd.com/us-en/Processors/ProductInformation/0,,30_118_756_759^871^2336,00.html <br /> <br />SIS Chipset:<br /> <br />http://download.sis.com/ <br /><br />ZE1000<br />http://www.viaarena.com/Driver/VIA_4in1_443v.zip<br /><br />ze4000 and ze5000 (ALI chipset driver)<br />http://www.driverscollection.com/?file_id=18883<br />refernce--http://www.techspot.com/vb/topic1255.html <br /><br />n3110 (Intel 440BX chipset driver)<br />http://downloadfinder.intel.com/scripts-df-external/Product_Filter.aspx?ProductID=816<br /><br />DV8000t<br />ftp://aiedownload.intel.com/df-support/9589/a08/infinst_autol.exe<br /><br />===========================================================================================<br />64-bit<br />======<br /><br />HP does not recommend or support Windows XP 64 bit Edition, as HP does not ship home segment PCs with Windows XP 64 bit Edition. The reason for this is; currently most application programs like MS Office, Easy CD Creator, Record Now, etc. work only on 32 bit operating systems. HP support for Windows XP 64 bit Edition is limited to HP business PCs.<br /><br /><br />There are no Windows XP Professional x64 drivers available for download at this time from HP. Any support for these drivers is provided through drivers included in the operating system. The majority of drivers previously released for the 32 Bit Windows XP operating systems (Windows XP Home, XP Professional, and Media Centre Edition), do not work on Windows XP Professional x64 Edition. <br /><br /><br />=========================================================================<br />From your message, I see that you would like to know the upgrade option Windows XP 64 bit Operating system with your notebook.<br /><br />Jerry, I would like to inform you that the CPU installed is 64bit but the chipset present in the notebook are not of 64bit still many of the chipset designer haven't designs their chipset which support 64bit Operating system. The chipset I am saying about is Graphic card, Sound Card, Wired and Wireless network card, also motherboard buses should have the feature that it should support the 64 bit data transfer rate. I'm sorry to inform you that due the various reasons I have mentioned above the drivers are unavailable for the 64 bit Edition of Windows because the drivers for the chipset has not been developed for Graphics, Modem and other chipset.<br /> <br />I would like to share some information with you that the Windows operating system included in the Recovery/Restore CD is enhanced by HP. The enhancements provide added functionality for power management, security, and the use of drives and PC Cards.<br /> <br />CAUTION: Replacing an HP enhanced operating system with a retail version will result in the loss of enhancements added by HP. In some cases, it may result in system lockups and loss of unsaved information. In other cases, complete USB support will become unavailable. This does not mean that you cannot installed other version of Windows, however installing a retail version of Windows will not install all the device drivers and you may need to download the missing device drivers.<br /> <br />I would like to inform you that HP supports only the operating system which is preinstalled with the notebook. All the softwares and device drivers are designed and tested only on preinstalled operating system. However, you will not void warranty if you are comfortable using retail version. We are dedicated to provide support to all of your customers who are in warranty or out of warranty except the hardware issue for out of warranty customers. <br /> <br />Additionally, I would like to provide information according to HP, this OS would not be supported on the consumer desktop and notebook PCs (Presario & Pavilion) at this point in time. This decision was made because the main pre-requisite for the Win XP x64 upgrade was that one had to already have Win XP Pro installed. This will exclude the vast majority of consumer PC's that are out in the market. HP is supporting Microsoft Windows XP Professional x64 Edition on newer business desktops and across its entire lineup of professional workstations, and Microsoft Windows Server 2003 x64 Editions on HP ProLiant servers. <br /> <br />HP Support for Windows x64 Editions:<br /> <br />http://h71028.www7.hp.com/enterprise/cache/8193-0-0-225-121.html<br /><br /><br />=========================================================================<br /><br /><br /><br />Presently, HP is not supporting Win xp x64, because the main pre-requisite for the Win XP x64 upgrade is that one had to already have Win XP Pro installed. <br /><br />I would like to add that all the consumer Pavilion notebooks are bundled with Windows XP Home, which does not entails for Win xp x64 upgrade. Presently HP is working on this issue with Microsoft and other device manufacturers. Once this is approved and the drivers for 64 bit OS are released by device manufactures, HP will test the drivers, add some enhancements and then release.<br /><br />xp 64 bit drivers<br /><br />From your message I see that you are looking for information about 64-bit driver support for 64 bit operating system. Dan I would first like to inform that this operating system is generally designed for home users and using this version in notebooks is not recommended. However HP is looking into this and once the drivers are available it will be notified.<br /><br />HP support for Windows x64 editions <br /> <br />The more recently released Microsoft Windows XP Professional x64 Edition requires drivers specifically engineered for use with the x64 operating system. HP is currently supporting Windows XP Professional x64 Edition on HP Workstation and Commercial Desktop products and Windows Server 2003 x64 Editions on HP ProLiant Servers only.<br /> <br />There are no Windows XP Professional x64 drivers available for download at this time from HP. Any support for these drivers is provided through drivers included in the operating system. The majority of drivers previously released for the 32 Bit Windows XP operating systems (Windows XP Home, XP Professional, and Media Centre Edition), do not work on Windows XP Professional x64 Edition. <br /><br />Most of the installation and hardware questions about this upgrade is listed on the following URL:<br /> <br />http://www.microsoft.com/windowsxp/64bit/evaluation/faq.mspx<br /><br /><br />First I would like to say that our Research Department is working inorder to develop the 64bit device drivers of the notebook.<br /><br /><br />Once the drivers are developed we will sure post on HP Support and Drivers web site. <br /> <br />However, I recommend to "Subscribe" for email notification for drivers and support. <br /> <br />Once the drivers are posted you will receive an email notification. <br /><br />I am providing the link inorder to "Subscribe" for HP Drivers and Support. <br /><br />http://h71036.www7.hp.com/hho/cache/3618-0-0-225-121.aspx<br /><br /><br />Yes, the CPU installed is 64bit but the chipset present in the notebook are not of 64bit still many of the chipset designer haven't designed their chipset which support 64bit Operating system. The chipset I am saying about is Graphic card, Sound Card, Wired and Wireless network card, also motherboard buses should have the feature that it should support the 64 bit data transfer rate. I'm sorry to inform you that due the various reasons I have mentioned above the drivers are unavailable for the 64 bit Edition of Windows because the drivers for the chipset has not been developed for Graphics, Modem and other chipset.<br /> <br />CAUTION: Replacing an HP enhanced operating system with a retail version will result in the loss of enhancements added by HP. In some cases, it may result in system lockups and loss of unsaved information. In other cases, complete USB support will become unavailable. This does not mean that you cannot installed other version of Windows, however installing a retail version of Windows will not install all the device drivers and you may need to download the missing device drivers.<br /><br />64-bit drivers<br />==============<br /><br />Presently, HP is not supporting Win xp x64, because the main pre-requisite for the Win XP x64 upgrade is that one had to already have Win XP Pro installed. <br /><br />I would like to add that all the consumer Pavilion notebooks are bundled with Windows XP Home, which does not entails for Win xp x64 upgrade. Presently HP is working on this issue with Microsoft and other device manufacturers. Once this is approved and the drivers for 64 bit OS are released by device manufactures, HP will test the drivers, add some enhancements and then release.<br /><br />===========================================================================================<br /><br />Reinstall Multimedia<br />====================<br /><br />To reinstall Multimedia in Windows XP, you have to first locate and edit the Sysoc.inf file. This will enable the Multimedia option in Add/Remove components list. The Sysoc.inf is a hidden system file that will not be listed by default. To view the Sysoc.inf file, you should enable the "Show Hidden Files and Folders" option under Files and Folders. <br /><br />You can reinstall Multimedia by following these three steps: <br /><br />Step 1: Display all hidden files and folders. <br />Step 2: Edit the Sysoc.inf file. <br />Step 3: Reinstall Multimedia using Add/Remove Programs. <br /><br />Step 1: To display the hidden files and folders, follow these steps: <br />=====================================================================<br /><br />1. Click Start and select Control Panel. <br />2. Click Appearance and Themes. <br />3. Click Folder Options and select the View tab. <br />4. Enable the option "Show Hidden Files and Folders." <br />5. Deselect "Hide Operating system Files" under Files and Folders. <br />6. Click Apply and click OK. <br /><br />You can now view all hidden files and folders. <br /><br />Step 2: Make changes in the Sysoc.inf file by following these steps: <br />====================================================================<br /><br /> NOTE: Create a backup copy of the Sysoc.inf file before making any changes to the file. <br /><br />1. Click Start and select My Computer. <br />2. Double-click C: drive. <br />3. Double-click WINDOWS folder. <br />4. Double-click the "Inf" folder and open the Sysoc.inf file. <br />5. In the INF folder under the [components] section, locate the following entry: <br /><br /> "MultiM=ocgen.dll,OcEntry,multimed.inf,hide,7" <br /><br />6. Remove "hide" from the entry and ensure that it appears as given below: <br /><br /> "MultiM=ocgen.dll,OcEntry,multimed.inf,7" <br /><br />7. Save and close the Sysoc.inf file. <br /><br />Step 3: Reinstalling Multimedia using Add or Remove programs: <br />==============================================================<br /><br />1. Click Start and select Control Panel. <br />2. Click Add or Remove Programs and then click Add/Remove Windows components. <br />3. Double-click Accessories and Utilities. <br />4. Deselect Multimedia checkbox. <br />5. Click OK and click Next. Windows will complete the upgrade and prompt you to complete the process. <br />6. Click Finish and restart the computer. <br />7. After Windows loads, repeat steps 1-3. <br />8. Select the Multimedia checkbox. <br />9. Click OK and click Next. <br />10. Click Finish and restart the computer. <br /><br />Multimedia is now reinstalled on the computer. <br /><br /><br />Microsoft Trail Key<br />-------------------<br />you can obtain a ms office trail key for free from Microsoft directly using the below weblink:<br /><br />http://www.microsoft.com/office/trialkey<br /><br />The known incompatible cards include: <br />=====================================<br /><br />- SIIG 1394 2-Port CardBus <br /><br />- IOGEAR 1394 3-Port CardBus Adapter <br /><br />- COMPAQ SmartCard Reader <br /><br />- Sierra 750 card <br /><br />- Merlin C201 card <br /><br />- PCMCIA-UMTS-Modem card <br /><br />- ISDN- AVM Fritz Card (PCMCIA) <br /><br />- ADAPTEC SlimSCSI 1460D PCCARD<br /><br />Service Instructions: <br />This problem is due to the nVidia chipset limitation of the positive decoding. The problem <br />cannot be fixed within the system BIOS. <br /><br /><br />The PCMCIA cards claiming memory resources outside of the PCMCIA controller´s aperture (memory mapped I/O below 1M) will not function due to the absence of a fully subtractive bridge. The BIOS workaround cannot be used to address this issue. <br /><br />Note: Generally we provide BIOS update for PCMCIA Card issues, If the issue is not resolved after installing the BIOS update inform the customer that the card may not be compatible with the notebook and try using a card from a different manufacturer. <br /><br />Filename: c00269117 <br /><br /><br />Anti-virus or Spyware<br />=====================<br /><br />Spyware checking<br />================<br /><br />You can download the Microsoft Windows Anti-Spyware software from the following URL:<br /><br />directly provide the link from microsoft<br /><br /><br /><br /><br />You need to download the Ad-Aware software from the following URL:<br /><br />http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button<br /><br />You can perform online virus scan by visiting the following Web site:<br /><br />http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym<br /><br />OR<br /><br />http://us.mcafee.com/root/mfs/default.asp <br /><br />OR<br /><br />http://housecall.trendmicro.com/<br /><br />Please download and install the Anti-Spyware program from the following Web site:<br /><br />http://vil.nai.com/vil/stinger/<br /><br /><br />drive letter change<br />===================<br /><br />Issue : USB Floppy drive is listed as B: ( B drive ) instead of A: ( A drive ) <br /><br />Solution : <br /><br />Start Regedit and find: <br />My Computer\HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices. <br /><br />Under that you will see a \DosDevices\B: <br />Select the entry and press F2 (or Right click and choose rename) <br />Rename to \DosDevices\A: <br /><br /><br />This solution worked instantly and customer was able to see A: in the explorer.<br /><br />====================================================================================================<br /><br />Internet explorer troubleshooting<br />=================================<br /><br />Microsoft Internet Explorer 6.0<br />http://support.microsoft.com/ph/2073/en-us/?aid=3<br /><br />c00062420 Blue Screen Error Occurs When Connecting to Internet<br />bph07138 Resolving Internet Explorer Issues<br />c00034785 Resolving Internet Explorer Error Messages<br />c00305881 Unable to Connect to Internet After Restarting Notebook<br />892889 You may receive Error 678 or Error 769 when you try to connect to the Internet or when you try to browse the Internet after you install Windows XP Service Pack 2<br />276550 Description and availability of Internet Explorer Error Reporting tool<br />318378 How to reinstall or repair Internet Explorer and Outlook Express in Windows XP<br />810978 Internet Explorer saves images as BMP's<br />260650 Internet Explorer Does Not Save Graphics Files in the Proper Format<br />318378 Internet Explorer repair and reinstall<br />177054 Internet shortcuts in Outlook Express do not start Web browser<br />842903 The Internet Explorer Address bar is missing<br /><br />clear out temporary files and delete cookies<br />============================================<br /><br />1) Open Internet Explorer and click on Tools<br />2) Click on Internet Options<br />3) On the General Tab, in the middle of the screen, click on Delete Files<br />4) You may also want to check the box "Delete all offline content"<br />5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files<br />6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive. <br /><br />To clear the Internet History in IE:<br />====================================<br /><br />1) Open Internet Explorer and click on Tools<br />2) Click on Internet Options<br />3) On the General Tab, in the middle of the screen, click on Clear History<br />4) Click OK<br /><br />To clean up other temporary files on your computer in Windows 98 or higher:<br />===========================================================================<br /><br />1) Click Start, Programs (or All Programs), Accessories, System Tools, Disk Cleanup<br />2) Choose the correct drive usually C:\<br />3) Check the boxes in the list and delete the files<br /><br />Auto-complete not working in Internet Explorer and Outlook Express: <br />-------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&cc=us&softwareitem=pv-10778-1<br /><br />Internet Explorer freezes while browsing Internet<br />-------------------------------------------------<br /><br />If you come accross an issue "Internet Explorer crashes while browsing Internet" <br /> <br /> Or<br /> <br />Internet Explorer closes automatically while browsing Ineternet.<br /> <br />Follow the steps to resolve the issue :<br />-------------------------------------------------------<br />Step 1 :<br />-------- <br /> <br />1. Click Start, point to Settings, and then click Control Panel. <br />2. Double-click Internet Options. <br />3. Click the Advanced tab. <br />4. Under Browsing, clear the Enable third-party browser extensions (requires restart) check box. <br />5. Restart Internet Explorer. <br /> <br /> <br />If the issue persist proceed with the next steps: <br />step 2 : checking for any corrupted files. <br />--------<br /> <br />1. Click Start, and then click Run. <br />2. In the Open box, type sfc /scannow, and then click OK. <br /> <br />Note: You may be prompted for the Windows XP installation media. Please provide the path for the Windows XP installation <br /> <br />files as C:\Windows\I386 or C:\I386 3. Restart the computer after completing these steps. <br />step 3 : Repair IE<br />-----------------<br />1. Click Start-> Search. <br />2. Click All Files and Folders. <br />3. Type ie.inf in the first box "All or part of the filename". <br />4. Choose C:\ drive in the Look In box. <br />5. Click the Search button. <br />Note : you will find the file in the following path C:\windows\inf\ie.inf <br />6. Right click on file "ie.inf" and select Install<br /><br />Internet explorer not closing ( only closes with ctrl+alt+del):<br />---------------------------------------------------------------<br />Cause: <br />During system update, some dll's didn't register themself. <br /> <br />Resolution: <br /><br />1. Go to "Start" -> "Run" -> and register the following dll's by using regsvr32 command:<br /> <br /> regsvr32 scrrun.dll<br /> regsvr32 msxml.dll <br /> regsvr32 mshtml.dll <br /> regsvr32 shdocvw.dll <br /> regsvr32 browseui.dll <br /> regsvr32 msjava.dll <br /> <br /> regsvr32 urlmon.dll<br /> regsvr32 actxprxy.dll <br /> <br />Note: Please try first to register the urlmon.dll and actxprxy.dll and restart Internet Explorer.<br /> <br />2. Restart the Internet Explorer. <br /><br />Not sure whether this works.<br /><br />Reuse windows for launching shortcuts<br />-------------------------------------<br />1. Open Internet Explorer. <br />2. Click Tools, Internet Options. <br />3. Click Advanced tab.<br />4. Uncheck the check box for "Reuse windows for launching shortcuts" in that list.<br />5. Click "Apply".<br />6. Click "Ok".<br /><br />Default Homepage<br />----------------<br />1. Open Internet Explorer. <br />2. Click Tools, Internet Options. <br />3. Select the "General" tab.<br />4. Click "Use Blank" in the Homepage section.<br />5. Click "Apply".<br />6. Click "ok".<br /><br />Issue resolved (cable internet connection DSL)<br />==============<br /><br />EU was able to use wireless internet at work. However, was unable to connect to the internet via cable at home. And he also receives the message "Limited or no connectivity" and at 100mbps speed when the cable is plugged.<br /><br />In this case there is no need to configure the cable dsl connection. Just make him follow the below steps. This will detect the internet connection. <br /><br />1. Open Internet Explorer.<br />2. Go to "Tools" in the menu bar.<br />3. Go to "Internet Options".<br />4. Select the "Connections" tab.<br />5. Click on the "Settings" button.<br />6. Enable "Automatically detect settings" check box. <br />7. Click "Ok".<br />8. Click "Apply".<br />9. Click "Ok".<br /><br />The connection is just been assigned to the wireless and not being detected by the ethernet cable.<br /><br />FTP<br />---<br /><br />1. Open Internet Explorer.<br />2. Go to Tools in the menu bar.<br />3. Go to Internet Options. <br />4. Go to Advanced tab. <br />5. Under Browsing, Check the option for "Use Passive FTP (for firewall and DSL modem compatibility)".<br />6. Click Apply. Click Ok. <br /><br />Repair Internet Explorer<br />------------------------<br />1. Click Start, and then click Search.<br />2. Click All Files and Folders.<br />3. Click More advanced Options and select Search Hidden Files and Subfolders.<br />4. Type the following into the All or part of the filename field:<br /><br /> ie.inf<br /><br />5. Click the Search button. The file ie.inf appears in the right window under the folder C:\Windows\inf.<br />6. Right-click ie.inf and select Install.<br />7. If a window opens asking for a file location, type the following into the Copy files from field:<br /><br /> C:\Windows\i386<br /><br />8. After the files are copied, restart the computer.<br /><br /> NOTE: If the steps above do not work, click Start, Run, and type the following into the open field:<br /><br /> rundll32.exe setupapi,InstallHinfSection DefaultInstall 132<br /> c:\windows\inf\ie.inf<br /><br /> Click OK to start the Installer.<br /><br />Issue: error message a runtime error has occurred. do you want to debug? <br />------------------------------------------------------------------------<br />Resolution:<br /><br />try going to Tools>Internet Options>Advanced<br />and check Disable Script Debugging<br />and uncheck Disaply a notification abt every script error<br /><br />apply and close IE<br />reopen and now check for the problem.<br /><br />If the issue persists try the following:<br /><br />these type of errors can mostly fixed by IE Repairing !!!<br /><br />Repair or Reinstall Internet Explorer in Windows XP:<br />http://www.theeldergeek.com/repair_ie6.htm<br />(First run the SFC scan, and then reinstall using ie.inf method)<br /><br />if still no luck, then try running this tool:<br />http://www.mvps.org/sramesh2k/IEFIX.htm<br /><br />Repairing Internet Explorer 6.0 in Windows XP:<br />----------------------------------------------<br />1. Click Start and choose Run.<br />2. Type the following in the Open box and click OK:<br /><br />rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt" <br /><br />NOTE: Please type the entire command. You may copy and paste the same.<br /><br />Download timed-out<br />------------------<br />If you see customer say that they are unable to download any softpaq or if they are getting timed-out message while downloading, you need to change the settings for Internet Explorer.<br /> <br />1. Open Internet Explorer.<br />2. Go to Tools in the menu bar.<br />3. Go to Internet Options. <br />4. Go to Advanced tab. <br />5. Under Browsing, Check the option for "Use Passive FTP (for firewall and DSL modem compatibility)".<br />6. Click Apply. Click Ok. <br /><br /> <br />This is only applicable for LAN or DSL connection.<br /><br />Issue: <br />------<br /><br />When you open Internet Options Programs tab in Internet Explorer, Outlook Express may not be listed in the drop-down. Also, Outlook Express does not start from the Mail Button in Internet Explorer. <br /><br />Cause: <br /><br />This is caused if the following key/sub-keys or it's (default) value is missing in the registry: <br /><br />HKEY_LOCAL_MACHINE \ Software \ Clients \ Mail \ Outlook Express <br /><br />Resolution: <br /><br />To resolve the problem, follow the steps to register the missing regsitry keys: <br /><br />1. Click Start, Run <br />2. Type the following commands one by one: <br /><br />"%programfiles%\Outlook Express\msimn.exe" /reg <br />regsvr32 "%ProgramFiles%\Outlook Express\msoe.dll" <br /><br />This restores Outlook Express under the email clients list. Once you completed the above steps, select Outlook Express as the default mail client (from Internet Options, Programs tab) and click Apply. <br /><br />Cannot Connect to the Internet Using AOL 9.0<br />--------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00241396<br /><br />Secure website<br />--------------<br /><br />I see that Internet Explorer is unable to connect to Secure web site. This issue might occur due to various reasons:<br /><br />To troubleshoot this issue, I recommend you perform the following procedures: <br /><br />=== Delete Temporary Internet Files === <br /><br />To delete the Temporary Internet files, follow these steps: <br /><br />1. Start Internet Explorer. <br />2. Click Tools, Internet Options, and then click the General tab. <br />3. Under Temporary Internet files, click Delete Cookies. <br />4. Click OK when you are prompted to confirm the deletion. <br />5. Click Delete Files, and then click OK when you are prompted to<br /> confirm the deletion. <br />6. Under History, click Clear History. <br />7. Click Yes when you are prompted to delete your history of visited<br /> Web sites. <br />8. Click OK. <br /><br />=== Configure Security, Content, and Advanced Settings ===<br /><br />1. Configure Security settings for the Trusted sites zone in Internet<br /> Explorer by following these steps:<br /><br /> a. In Internet Explorer, click Tools, Internet Options, and then <br /> click the Security tab.<br /> b. Click Trusted sites, and then click Default Level.<br /> c. Add the secure Web site to the Trusted sites zone. To do so,<br /> click Sites, type the Uniform Resource Locator (URL) of the <br /> site in the Add this Web site to the zone box, click Add, click <br /> OK, and then click Apply. <br /><br />2. Clear the Secure Sockets Layer (SSL) slate and AutoComplete history<br /> by following these steps:<br /><br /> a. Click the Content tab.<br /> b. Under Certificates, click Clear SSL Slate.<br /> c. Click OK when you receive the message that the SSL cache was <br /> successfully cleared.<br /> d. Under Personal information, click AutoComplete.<br /> e. Under Clear AutoComplete history, click Clear Forms. Click OK <br /> when you are prompted to confirm the operation.<br /> f. Click Clear Passwords. Click OK when you are prompted to clear<br /> all previously saved passwords, and then click OK two more<br /> times. <br /><br />3. Verify that Internet Explorer is configured to use SSL 2.0 and SSL<br /> 3.0 by performing these steps:<br /><br /> a. Click the Advanced tab.<br /> b. In the Settings box, under Security, click to select the Use<br /> SSL 2.0 and Use SSL 3.0 check boxes (if they are not already<br /> selected), and then click OK. <br /><br />=== Verify that Microsoft Cryptographic Services Service is Started === <br /><br />To verify that the Cryptographic Services service is started (and to <br />start it if it is not), follow these steps: <br /><br />1. Click Start, and then click Run. <br />2. In the Open box, type: cmd<br />3. Click OK. <br />4. At the command prompt, type: net start cryptsvc<br />5. Press ENTER. <br />6. To quit command prompt, type: exit <br /><br />=== Register .Dll Files === <br /><br />Re-register the following .dll files: <br /><br />Softpub.dll, Wintrust.dll, Initpki.dll, Dssenh.dll, Rsaenh.dll,<br />Gpkcsp.dll, Sccbase.dll, Slbcsp.dll, and Cryptdlg.dll.<br /><br />To re-register the .dll files, follow these steps: <br /><br />1. Click Start, and then click Run. <br />2. In the Open box, type: cmd<br />3. Click OK. <br />4. At the command prompt, type the following lines and press ENTER <br /> after each line:<br /> <br /> regsvr32 softpub.dll<br /> regsvr32 wintrust.dll<br /> regsvr32 initpki.dll <br /> regsvr32 dssenh.dll <br /> regsvr32 rsaenh.dll<br /> regsvr32 gpkcsp.dll<br /> regsvr32 sccbase.dll<br /> regsvr32 slbcsp.dll<br /> regsvr32 cryptdlg.dll <br /><br />5. Click OK when you receive the message "DllRegisterServer in<br /> FileName succeeded". <br />6. Type exit to quit command prompt. <br /><br />For more information on troubleshooting the issue, visit the following <br />Web site: <br /><br />813444<br /><br />NOTE: The URL mentioned above will take you to a non HP Web<br /> site. HP does not control and is not responsible for<br /> information outside of the HP Web site.<br /><br />Repair Internet Explorer in XP :<br />--------------------------------<br />1.Click Start, and then click Search. <br />2.Click All Files and Folders. <br />3.Click More advanced Options and select Search Hidden Files and Subfolders. <br />4.Type the following into the All or part of the filename field: for example: inf <br />5.Click the Search button. The file ie.inf appears in the right window under the folder C:\Windows\inf. <br />6.Right-click ie.inf and select Install. <br />7.If a window appears asking for a file location, type the following into the Copy files from field: C:\i386 <br />8.After the files are copied, restart the computer. <br /><br />Repair Internet Explorer in 98 and Me:<br />--------------------------------------<br />1.Click Start, Settings, and then Control Panel. <br />2.Double-click the Add/Remove Programs icon. <br />3.Click the Install/Uninstall tab. <br />4.Select Internet Explorer and Internet Tools, and then click Add/Remove. <br />5.A menu with three options will appear. Select Repair Internet Explorer and follow the prompts until it restarts. <br />6.If a new version of Internet Explorer is available for download from Microsoft, upgrade to a newer version of Internet Explorer. <br /><br />====================================================================================================<br /><br />Outlook Express troubleshooting<br />===============================<br /><br />Save E-mails<br />============<br /><br />1. Select "Tools" and "Accounts".<br />2. Select the E-mail account in the list and click "Properties" button on the right.<br />3. Select "Advanced" tab.<br />4. Check the option "Leave a copy of message on server"<br /><br />Spelling checker does not run on message in Outlook Express 5<br />=============================================================<br /><br />http://support.microsoft.com/?kbid=224176<br /><br />Outlook Errors<br />==============<br /><br />http://www.generation.net/~hleboeuf/eroutlok.htm<br />http://www.modemhelp.net/oeerrors/oe.shtml<br />http://www.tiscali.co.uk/help/email/oe_errors<br />http://www.slipstick.com/problems/errorcode.htm<br /><br />outlook express export<br />----------------------<br />http://tinyurl.com/5un5x<br /><br />Unable to open attachments in Outlook Express<br />=============================================<br /><br />1 Launch Outlook Express. <br />2 Within Outlook Express click the "Tools" menu, then click "Options." <br />3 Click the "Security" tab. <br />4 Remove the checkmark from the option labeled "Do not allow attachments to be saved or opened that could potentially be a virus." <br />5 Click "OK" to save your changes.<br /><br />How to Set Up Outlook Express (configure outlook express)<br />=============================<br /><br />http://www.microsoft.com/windows/ie/using/howto/oe/setup.mspx<br /><br />Setting Up Your E-mail in Microsoft Outlook <br />-------------------------------------------<br />http://products.secureserver.net/email/email_outlook.htm<br /><br />Configure microsoft outlook with Alltel<br />---------------------------------------<br />http://office.microsoft.com/en-us/assistance/HA011391531033.aspx<br /><br />Configure microsoft outlook with Gmail<br />--------------------------------------<br />http://mail.google.com/support/bin/answer.py?answer=13278<br /><br />Outlook Express (HTML text)<br />===============<br /><br />1. Open "Outlook Express".<br />2. Select "Tools" and then "Options".<br />3. Select "Read" tab.<br />4. Uncheck "Read all messages in plain text".<br /><br />Reinstall Outlook Express<br />=========================<br /><br />You need to manually remove the registry entries to reinstall Outlook Express. To do this, perform the following steps:<br /><br />1. While you are logged on as an administrator, click Start, and then click Run. <br />2. In the Open box, type regedit, and then click OK. <br />3. Locate the following appropriate registry subkey, right-click the IsInstalled (REG_DWORD) value, and then click Modify. <br /><br />HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}<br /><br />4. Change the value data from 1 to 0, and then click OK. <br />5. Quit Registry Editor<br />6. Click Start, and then click Run.<br />7. In the Open box, type sfc /scannow, and then click OK. <br /><br />Note that you may be prompted for the Windows XP installation media. Please provide the path for the Windows XP installation files as C:\Windows\I386 or C:\I386<br /><br />8. Restart the computer after completing these steps.<br /><br />Reinstall outlook express<br />=========================<br /><br />In order to solve the problem regarding the Outlook Express, uninstall and reinstall Microsoft Outlook Express. To uninstall Outlook Express, take the following steps: <br /><br />1. Click Start, then Settings, then Control Panel. <br />2. Double-click Add/Remove Programs. <br />3. Click the Windows Setup tab. The components may take a moment to load. <br />4. Scroll to Microsoft Outlook Express and clear the checkbox next to it. <br />5. Click Apply. <br />6. Restart the computer. <br /><br />To reinstall Outlook Express, take the following steps: <br /><br />1.Repeat steps 1,2 and 3 for uninstalling Outlook Express to reach the Windows Setup tab. <br />2.Check the box next to Microsoft Outlook Express. <br />3. Click Apply. <br />4. Restart the computer. <br /><br />Microsoft Outlook® 2000 Inbox Repair Tool:<br />==========================================<br /><br />http://office.microsoft.com/en-us/assistance/HA010549311033.aspx<br /><br />====================================================================================================<br /><br />Infrared<br />========<br /><br />working with Infrared<br />=====================<br /><br />To check if the system has built-in IR port, please follow these steps:<br /><br />1. Click Start and select Run.<br />2. Type msinfo32 and press Enter.<br />3. This will open System information window. <br />4. Now, click the +sign near Components.<br />5. Click the Infrared icon on the left window.<br />6. You can see the infrared devices listed in the right-side window if there is a built-in infrared port.<br /><br /><br />I would like to inform you that the Pavilion ze5715ca notebook does not come preinstalled with a Infrared port. I would like to clarify that the case for the notebook is same for all the models released in that particular series. For example, the Pavilion ze5715ca notebook does not have the Infrared module installed, although the case has an Infrared sensor. <br /><br /><br />If there is an issue with infrared communications, check the following: <br /><br /> Note: Certain HP Pavilion PC models do not support infrared. <br /><br />1. Make sure the infrared light path is not blocked. <br />2. Line up the HP Pavilion Notebook's infrared port and the other <br /> infrared port in as straight a line as possible. The two ports <br /> should be no more than 3 feet apart, with no obstructions in <br /> between. <br />3. Verify that only one application is using the infrared port. <br />4. Remove any other PC Cards. An infrared IRQ conflict is possible <br /> if two PC Cards are plugged in at the same time. <br />5. Reboot the computer. <br /><br />Follow these steps to make sure the port is enabled: <br /><br />1. Reboot the computer. <br />2. When the HP logo appears, press F2 or F10 to enter the BIOS Setup <br /> Utility. <br />3. Select Advanced. <br />4. Set IrDA port setting to Enabled. <br />5. Set Mode to FIR. <br />6. If DMA channel conflicts with Parallel port DMA channel, change <br /> Parallel Port Mode to EPP. <br />7. Select F10 to save the changed values and continue reboot. <br /><br /><br />Step 1: Disabling/Enabling the Infrared<br /><br />1. Right Click on the infrared icon in the notification area(system tray).<br />2. Select Disable.<br />3. Again Right Click the infrared icon and select Enable.<br /><br />Step 2: Reinstalling Infrared Communication.<br /><br />1. 1. Click Start, Control Panel, Performance and Maintenance, and then System icon.<br />2. This opens the System properties window.<br />3. Select Hardware tab and click Device Manager.<br />4. Click "+" beside Infrared devices.<br />5. Right-click the listed Infrared device and select Uninstall.<br />6. Restart the system.<br /><br />Windows will redetect the device on restart and reinstalls the drivers automatically. <br /><br /><br />How to add a new infrared device<br /><br />Note that you need to use this procedure only if Windows XP did not install an infrared device automatically when you turned on your computer. To add a new infrared device: <br /><br />1. Click Start, click Run, and then type hdwwiz.cpl in the Open box. <br />2. On the Welcome to the Add/Remove Hardware Wizard screen, click Next. When you are asked if you have already connected the hardware, click Yes, I have already connected the hardware, and then click Next. <br />3. In the Devices box, click Add a new hardware device, and then click Next. <br />4. On the Find New Hardware screen, click Install the hardware that I manually select from a list (Advanced), and then click Next. <br />5. In the Hardware types box, click Infrared devices, and then click Next. <br />6. In the Manufacturers box, click the device's manufacturer. In the Infrared Device box, click the appropriate infrared device that best matches your hardware. <br />7. If you have an installation disk for the infrared device, click Have Disk, click Next, and then follow any additional instructions to install the device. <br /><br /><br />How to view infrared device properties<br /><br />There must be an infrared device installed in your computer to use this procedure. The settings in the infrared device properties are set automatically when you install a device, and do not (typically) need to be changed. To view an infrared device properties: <br /><br />1. Click Start, click Control Panel, and then double-click Wireless Link. <br />2. On the Hardware tab, click the infrared device you want to view, and then click Properties. <br /><br /><br />How to configure a serial port for infrared communication<br /><br />Your computer must support an infrared mode for a serial port. Use this procedure to install an IrDA transceiver that is provided by the computer manufacturer. Note that you should not use the following procedure unless you are familiar with altering BIOS settings in your computer. To configure a serial port for infrared communication: <br /><br />1. Start the BIOS configuration utility for your computer. Note that the method for starting the BIOS configuration utility varies from one computer to another. For many computers, you can start the BIOS configuration utility by pressing a function key that is indicated during the computer startup process. Some computers require that you start by using special configuration disks. <br /><br />2. Under the peripheral or serial port configuration section, change the mode to IrDA or Infrared. <br /><br />==================================================================================================<br /><br />Winsock XP fix<br />==============<br /><br />http://www.snapfiles.com/download/dlwinsockxpfix.html<br /><br />http://www.spychecker.com/progxpfix.html<br /><br />==========================================================================================<br /><br />Bluetooth troubleshooting<br />=========================<br /><br />http://en.wikipedia.org/wiki/Bluetooth#Bluetooth_profiles (good link)<br /><br />c00310049 Managing the Status of the Wireless or Bluetooth Network Adapter<br />c00304315 How to Determine if your Notebook has Bluetooth Hardware Installed<br />883259 How to install and configure Bluetooth devices in Windows XP Service Pack 2<br />840635 Cannot install a Bluetooth device after you install Windows XP Service Pack 2<br />883258 How to troubleshoot Bluetooth detection and connectivity problems in Windows XP Service Pack 2<br /><br /><br /><br /><br />There are a couple of USB to Bluetooth adapters that you can use for your laptops. They are available from the following URL's:<br /><br />http://www.dlink.com/products/?model=DBT-120<br />http://www.kensington.com/html/4720.html<br />http://www.linksys.com/products/product.asp?grid=33&scid=38&prid=581<br />http://www.targus.com/us/product_details.asp?sku=ACB10US<br />Unable to Connect to a Bluetooth Device<br />---------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00583172&lc=en&jumpid=reg_R1002_USEN<br /><br />Using Bluetooth Wireless Personal Area Network Connections:<br />-----------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00045315&lc=en&jumpid=reg_R1002_USEN<br /><br />Configuring the Bluetooth Network using the Initial Configuration Wizard:<br />-------------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00688165&lc=en&jumpid=reg_R1002_USEN<br /><br />Bluetooth Hardware Not Found:<br />-----------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00213459&lc=en&jumpid=reg_R1002_USEN<br /><br />Unable to Play Media File from Wireless Network using a Bluetooth Headset:<br />--------------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00363255&lc=en&jumpid=reg_R1002_USEN<br /><br />Bluetooth Software License Error Appears After Installing Windows XP SP2:<br />-------------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00223203&lc=en&jumpid=reg_R1002_USEN<br /><br />Removing the HP Bluetooth Software and Installing the Microsoft Bluetooth Stack:<br />--------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00711848&jumpid=reg_R1002_USEN<br /><br />Bluetooth Overview:<br />-------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00222918&lc=en&jumpid=reg_R1002_USEN<br /><br />Bluetooth Headset will not Connect<br />----------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00253996<br /><br />Unable to Share Wireless Internet Connection over Bluetooth<br />-----------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00310166<br /><br />Bluetooth Not Functioning After Swapping Hard Drive<br />--------------------------------------------------- <br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00292918<br /><br />Bluetooth Serial Port Service is Lost When Notebook is Docked<br />------------------------------------------------------------- <br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00292863<br /><br />Bluetooth Does Not Function After Using Windows Update<br />------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00300140<br /><br />Steps for Removing and Replacing the Bluetooth Module (zt3000)<br />-----------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00273326<br /><br />How to Transfer Files Between a Notebook and an HP iPAQ Pocket PC<br />-----------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00227569&lc=en<br /><br />How to Use a Bluetooth Mouse or Keyboard with a Bluetooth Enabled Notebook PC<br />----------------------------------------------------------------------------- <br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00215252<br /><br />How to Print from a Bluetooth Notebook to a Bluetooth Enabled Printer Using Bluetooth<br />-------------------------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00221850<br /><br />Unable to Connect to a Bluetooth Device<br />--------------------------------------- http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00583172 <br /><br />Bluetooth configuration manual<br />------------------------------<br />http://h10032.www1.hp.com/ctg/Manual/c00186949.pdf <br /><br />Removing the HP Bluetooth Software and Installing the Microsoft Bluetooth Stack<br />-------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00711848&jumpid=reg_R1002_USEN<br /><br />Unable to Share Wireless Internet Connection over Bluetooth<br />-----------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00310166<br /><br />Unable to Connect to a Bluetooth Device<br />---------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00583172 <br /><br />check<br />-----<br />You may see an icon for Bluetooth in Control Panel, it does not confirm that the notebook have Bluetooth module preinstalled in your notebook. You may check in Device Manager if Bluetooth is installed in your notebook. To check if Bluetooth is installed in your notebook, follow these steps: <br /><br />1. Click Start, right-click My Computer, and then click Manage. <br />2. In the Computer Management pane, click Device Manager. <br />3. See if Bluetooth is listed in the hardware tree. <br /><br />If Bluetooth is not listed in Device Manager, it confirms that Bluetooth in not installed in your notebook. <br /><br />However, if you wish to have Bluetooth on the Notebook, you can purchase a USB Bluetooth adapter and connect it to the USB port on the Notebook making your Notebook Bluetooth capable. <br /><br />Although, one such adapter is not available from HP, I have done a little research and I would like to inform you the following brands of USB to Bluetooth adapter for your notebook:<br /><br />There are a couple of USB to Bluetooth adapters that you can use for your laptops. They are available from the following URL's:<br /><br />http://www.dlink.com/products/?model=DBT-120<br />http://www.targus.com/us/product_details.asp?sku=ACB10US<br /><br />NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.<br /><br />Creating a connection from the Bluetooth icon<br />=============================================<br /><br />http://www.geocities.com/hpnotebooks/Bluetooth_conf.doc<br /><br />Bluetooth Synchronisation<br />=========================<br /><br />http://h41206.www4.hp.com/webapps/IV3/node.iv?locale=en_US&prodSeriesId=457080&node=prodITRC%2FDE_HS_OS_ipaq_EN_01_E%2FN1%7C2&prodTypeId=215348&serverId=1&printver=true<br /><br /><br />Setting Up Bluetooth Wireless Connections<br />=========================================<br /><br />http://www.microsoft.com/windowsxp/using/networking/expert/bowman_bluetooth.mspx<br /><br /><br />Bluetooth printer (printer bluetooth)<br />=================<br /><br />How do I print from a Bluetooth Notebook to a Bluetooth enabled printer?<br /> <br />Initial setup of Bluetooth printing can be somewhat confusing. <br />HP have compiled a document that takes you step by step through the following stages of a Bluetooth printing setup: <br /><br />Overview <br />Prerequisites <br />Installing Bluetooth software on your notebook <br />Enabling Bluetooth hardware on your notebook <br />Installing the Bluetooth printer on your notebook <br />Printing a document via a Bluetooth connection <br />Troubleshooting Getting help with Bluetooth printing. <br /><br />Following the above steps in order will ensure you are printing using Bluetooth and your HP Notebook in no time at all. <br /><br />Please view the documentation here: c00221850<br /><br />Bluetooth Software license does not include use with this Bluetooth device [6]<br />------------------------------------------------------------------------------<br />http://support.dlink.com/faq/view.asp?prod_id=2146&question=DBT-120_revB4<br /><br />Bluetooth<br />---------<br /><br />Following are the 3 steps required to make the notebook ready for Bluetooth communication:<br /><br />* Installing Bluetooth Software.<br />* Enabling Bluetooth Hardware on the Notebook.<br />* Set up the Bluetooth software.<br /><br />Installing Bluetooth Software:<br />-------------------------------<br /><br />The Bluetooth software comes preloaded on your notebook hard drive. However, before you can use the Bluetooth device, the software must be installed and configured. The software Setup application included with your notebook will assist you in installing the Bluetooth software. <br /><br />To install the software for your Bluetooth device<br /><br />1. Select Start, All Programs and then Software Setup.<br />2. When the Software Setup Welcome window is displayed, select Next.<br />3. Clear the Hardware Enabling Drivers and Software Applications check boxes<br />4. Select the plus (+) symbol for Hardware Enabling Drivers to expand the list of available applications. Then select the Bluetooth check box<br />5. Select Next, and then select Finish to complete the installation<br /><br />Enabling Bluetooth Hardware on the Notebook:<br />-------------------------------------------------<br /><br />Before beginning the configuration of your Bluetooth software and drivers, verify that the wireless light on the notebook is turned on. If the light is not turned on, press the wireless button to turn on the Bluetooth device. <br /><br />When the wireless light turns on, the Bluetooth device is powered on, hardware detection is initiated, and the Found New Hardware wizard opens, or, depending upon the operating system, the installation of the Bluetooth USB driver may be started automatically. If a dialog box is displayed, perform the following steps:<br /><br />1. Select Next. (The installation of the USB driver for the Bluetooth device begins.)<br />2. Select Finish to complete the installation of the Bluetooth hardware-enabling driver<br /><br />Set up the Bluetooth software:<br />-------------------------------<br /><br />After the software is installed and bluetooth hardware is enabled, a Bluetooth icon will appear in the Windows System Tray located in the lower-right part of the screen. The Bluetooth icon provides easy access to Bluetooth operations. The color of the icon indicates the status of the connection.<br /><br />Blue with red logo : Disabled<br />Blue with white logo : Enabled<br />Blue with green logo : Connected<br /><br />If BWT is disabled (red logo), enable it by right-clicking the Bluetooth icon and selecting Start the Bluetooth Device. The logo will change from red to white. Then you can use the Bluetooth Setup wizard to configure the service and security features as follows:<br /><br />1. Right-click the Bluetooth icon, and then select Explore My Bluetooth Places.<br /><br />2. Right-click the My Bluetooth Places icon in the Folders pane of Windows<br />Explorer and select Bluetooth Setup Wizard to begin the configuration process.<br /><br /><br />1.http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00227569&lc=en<br />2.http://h10032.www1.hp.com/ctg/Manual/c00186949.pdf<br />3.Support Software for Bluetooth by HP SP28427.exe<br /><br />Reinstall Bluetooth<br />-------------------<br /><br />1. Click Start, Control Panel, Performance and Maintenance, and then System icon.<br />2. This opens the System properties window.<br />3. Select Hardware tab and click Device Manager.<br />4. Click "+" beside the "Bluetooth devices".<br />5. Right-click the "Bluetooth bus enumerator" device and select Uninstall.<br />6. Right-click the "HP Bluetooth Module" device and select Uninstall.<br />7. Restart the system.<br /><br />===========================================================================================<br /><br />Shopping<br />========<br /><br />1-888-999-4747<br /><br />Mon to Fri, 7 a.m. to 2 a.m. EST <br />Sat to Sun, 8 a.m. to 1 a.m. EST <br /><br />HP Home & Home Office Store:<br />1501 Page Mill Road, Bldg 5U, MS1407, Palo Alto, CA 94304<br /><br />Military support<br />----------------<br />866-472-8786<br /><br />I hope u all are aware of this:<br /><br />Parts/Service:<br /><br />If the US army customer has purchased a Pavilion or Presario unit through an AAFES or NAVEX exchange in an overseas location, parts/service can be setup for those units. In these kinds of situations refer the customer to phone support. <br />For Pavilion and Presario units purchased in the US and other HP peripherals; the customer will have to arrange for the unit to be returned to an address in the United States and services will be setup from that location. <br /><br />HP cannot ship parts to an APO/FPO address. Example of an APO address, <br />PO Box XXX<br />CMR XXX<br />APO AE XXXXX<br /><br /><br />AAFES 866-472-8786 phone number <br /><br />Hard disk converter<br />===================<br /><br />We can take the backup of the data on the hard drive by Connecting the laptop hard drive to a desktop computer as a slave drive . For connecting the laptop hard drive to the desktop computer, you will need to obtain a small convertor cable. Many such cable are available from the following web sites:<br /><br />http://www.bixnet.com/adfor25to35h.html<br /><br /><br />Once you obtain the cable you can connect the hard drive to desktop computer running Windows XP and take the backup of the data. <br /><br />it is very important to take the data backup before replacing the hard drive. You can take backup of data connecting the hard drive to a desktop computer as a slave drive. For connecting the laptop hard drive to the desktop computer, you will need to obtain a small convertor cable. Many such cable are available from the following web sites:<br /><br />http://www.bixnet.com/adfor25to35h.html<br /><br />or<br /><br />http://www.myxtech.com/p/1857.html<br /><br />Once you obtain the cable you can connect the hard drive to desktop computer running Windows XP and take the backup of the data. <br /><br />Steps for backing up data on the notebook HDD to a desktop<br />==========================================================<br /><br />Step 0. HANDLE HARDDRIVES DELICATELY. Turn off all Power. Remove Batteries from Laptop. Unplug from Wall.<br /><br />Step 1. Carefully remove Hard Disk Drive from Broken or Problem Matic Laptop. This can be difficult as some have hidden screws and Covers. Look Under Stickers and rubber grommets and under keys. Sometimes they just snap together.<br /><br />Step 2. Install Mounting Brackets (if you want) and Needed Jumpers (a Must) Usually this means: Set the jumpers on the 2.5 HD to Slave and the 3.5 HD in you Backup Computer System to Master. Unless you have a Cable Select IDE Cable and or System: Then Set the Jumper for Cable Select and Install.<br /><br />Step 3. Install 2.5 to 3.5 IDE Converter and Power Cable to Drive.<br /><br />Step 4. Connect Second Connector on IDE Cable to 3.5 HD Adapter<br /><br />Step 5. Power Up system Using a Bios AutoDetect on the Drive.If the system Finds the Drive, you are in Luck, otherwise; the drive might be bad, or you have the jumper(s) set wrong, Or you Forgot to connect the Power Cable.<br /><br />Step 6. Save Bios information.<br /><br />Step 7. Repower Up System again.<br /><br />Step 8. Copy data from Most likely Drive D: to a safe Place.<br /><br />==================================================================================================<br /><br />Audio<br />=====<br /><br />Volume settings (Volume controls)<br />===============<br /><br />Use the following steps to adjust volumes to their correct levels:<br /><br />1. Click Start, and then Control Panel.<br />2. Open Sounds, Speech, and Audio Devices, and then click Sounds and Audio Devices.<br />3. Click the Advanced button under Device Volume.<br />4. Remove all check marks from Mute boxes at the bottom of the Master Volume window and adjust the volume setting slide bars to their highest positions.<br />5. Close the Master Volume window and test for sound.<br /><br />Turn off Windows alert sound<br />============================<br /><br />1. Open Control Panel folder.<br />2. double-click "Sounds and Audio Devices".<br />3. Click "Sounds" tab.<br />4. In Sound Scheme, select "No Sounds".<br />5. Click Apply, Ok<br /><br />Audio distortion<br />================<br /><br />You may experience stutter, echo, or distorted sound on the Pavilion if the hardware acceleration is not set correctly. To experience good audio quality, adjust the hardware acceleration slider for speaker in the Device Manger by following these steps: <br /><br />1. Click Start and then Control Panel.<br />2. Click Sounds and Audio Devices.<br />3. Under Speaker settings, click Advanced.<br />4. Click the Performance tab.<br />5. Change the Hardware Acceleration slider's position.<br /> <br /> NOTE: The slider can be positioned from "none" to "full" depending on the usage. <br /> <br />6. Click Apply and OK.<br /><br />Repeat steps 5 & 6 till you get optimum audio performance.<br /><br />At optimal level, sound will be clear and free from static or echo. <br /><br />General steps:<br /><br />1. Click Start and then Control Panel.<br />2. Click Sounds and Audio Devices.<br />3. Under Speaker settings, click Advanced.<br />4. Click the Performance tab.<br />5. Change the Hardware Acceleration slider's position to "Full".<br />6. Click Apply and OK.<br /><br />==================================================================================================<br /><br />Replacing Top memory (below keyboard) zv and zx series<br />====================<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00047539.pdf<br /><br /><br />power jack out of warranty<br />==========================<br /><br />http://www.laptopjacks.com<br />http://www.dcpowerjacks.net<br />http://www.excelcomputerinc.com/html/xlsearchdcjack.asp<br /><br />==================================================================================================<br /><br />Linux<br />=====<br /><br />LINUX disclaimer:<br />=================<br /><br />The Pavilion product line is marketed and intended for home users, and is designed to run under the Windows vista and XP operating system. UNIX variants is not supported by HP consumer product range so we do not have any information on installing Linux on the computer. <br /><br />Extensive testing and evaluation has been done on our business computer systems, which are designed to run Linux. Drivers for devices such as modems, video, and sound cards are not available under Linux for your Pavilion notebook. We apologize for any inconvenience you may have experienced and hope you understand our limitations.<br /><br />Linux wireless driver<br />=====================<br /><br />http://www.linuxant.com/company/<br /><br />or <br /><br />http://www.linux-on-laptops.com/hp.html<br /><br />Linux drivers<br />=============<br /><br />http://www.matts-workshop.com/hp_ze4325us_rh9.shtml<br /><br />ZD8000 Linux<br />============<br /><br />http://www.iomonkey.com/linux/hp_zd8000/<br />==================================================================================================<br /><br />Virus scanning<br />==============<br /><br />You can perform a free online Anti-virus scan from the following Symantec weblink:<br /><br />http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym<br /><br />I am providing you a web site for Anti-virus software. This software will scan for any viruses and clean them from your computer. You can download the latest McAfee Stinger software from the following web site:<br /><br />http://download.nai.com/products/mcafee-avert/stng260.exe<br /><br />Windows Defender<br />================<br /><br />http://www.microsoft.com/athome/security/spyware/software/default.mspx<br /><br />power drain<br />===========<br /><br />With an extensive use of the notebook, some times notebook would store some static charges which indeed will stop the notebook from powering up or charging the battery. The procedure to remove this static charges from the notebook is known as power drain. Performing a power drain procedure will not effect any personal data or delete any pictures from the hard drive on your notebook.<br /><br />Power Drain Procedure: <br />======================<br /><br />1. Disconnect the AC Adapter.<br />2. Remove the Battery and wait for couple of minutes. <br />3. Hold the Power button down for 30 seconds to 1 minute.<br />4. Reconnect the AC adapter and battery.<br />5. Turn on the Notebook power.<br /><br />Disassembly of an HP Pavilion Notebook N5430 (N5000 series?) or Omnibook XE3<br />============================================================================<br /><br />http://www.uofr.net/~greg/hardware/hp_pavilion_n5430_disassembly.html<br /><br /><br />Rebate<br />======<br /><br />Regarding your inquiry about rebate, please contact concerned department at the following number to get the exact information.<br /><br />Phone #: 888-385-5410<br /><br />For more information related to Rebates please visit the following web site:<br /><br />Frequently asked questions about rebates<br />========================================<br /><br />http://h30014.www3.hp.com/offers/us/faq.asp<br /><br /><br />Check your rebate status<br />========================<br /><br />https://h30172.www3.hp.com/status/default.asp<br /><br />Kingston memory<br />===============<br /><br />http://www.circuitcity.com/ccd/Search.do?c=1&keyword=sodimm&com.broadvision.session.new=Yes&context=&searchSection=All&BV_SessionID=@@@@0151651968.1151519049@@@@&BV_EngineID=ccdfaddiehljfifcfngcfkmdffhdfkl.0<br /><br />Improving Video graphics memory (upgrade video)(upgrade graphics)<br />===============================<br /><br />I am sorry to inform you that the video memory that is specified for any HP notebook model at the time of purchase cannot be changed after purchasing. After purchase of the notebook, the graphics adapter is not an option for upgrade because the notebook computers are equipped with onboard display graphics chipset and there is no provision for installation of an additional graphics adapter unlike in desktops computer where you can install a PCI and AGP display adapter.<br /><br />However in order to boost the video performance in the notebook I would suggest you to perform the following steps.<br /><br />1 Install Directx.<br />2 Change the Hardware Accelerator settings.<br />3 Install latest Video drivers<br /><br />Step 1: Download and Install the Directx software from the following URL:<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyId=0A9B6820-BFBB-4799-9908-D418CDEAC197&displaylang=en<br /><br />Step 2: Adjusting hardware acceleration:<br /><br />1. Right-click on empty region of the Desktop. <br />2. Select Properties.<br />3. Click the Settings tab.<br />4. Click the Advanced button. <br />5. Click the Troubleshoot tab.<br />6. Adjust the slider to a desired level (until when the problem does not occur).<br />7. Click Apply, then OK, then OK again to accept the change.<br />8. Restart the computer.<br /><br />For more information on Hardware acceleration steps visit the following web site:<br /><br />http://www.ati.com/support/faq/winxp/winxpconfigadjusthardwareaccelslider.html<br /><br />Step 3: Install latest Video drivers from the following web site :<br /><br />Notebook Full Recovery (System recovery)(Factory)<br />=================================================<br /><br />You can use the Recovery CDs that came with the Notebook to reinstall the original factory software. This process can also be used to create a larger Utility partition on the hard drive, or to create a Utility partition on a new hard drive.<br /><br /> NOTE: The hidden Utility partition contains the e-DiagTools diagnostic tests and stores hibernation data for operating systems that do not provide hibernation.<br /><br />To recover the factory installation of the hard dive, please follow the procedure below:<br /><br /> CAUTION: This procedure formats the hard drive and erases all data on the drive. After performing these steps, applications will need to be reinstalled. Back up all data from the hard drive as all data will be deleted from the drive during the process. Do not interrupt the following process or unplug the AC adapter until the process is complete.<br /><br />1. Connect the AC adapter to the Notebook.<br />2. Insert the Recovery CD (Disc 1) into the CD or DVD drive (CD-ROM, CD-Writer, DVD-ROM, or DVD Writer.) If the Notebook is turned off, use a pin or straightened paper clip to press the release switch on the drive door to open it.<br />3. Turn on or restart the Notebook. To restart the Notebook, click Start, Turn Off Computer, and then Restart.<br />4. When the HP logo appears, press the ESC key to display the Boot menu.<br />5. Use the arrow keys to select the CD or DVD drive as the boot device, and then press ENTER.<br />6. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size<br /> <br /> NOTE: When installing the factory software, the recovery process<br /> can take up to 15 minutes.<br /><br /> * If you wish to create the Utility partition without installing<br /> the factory software, click Advanced and select "Do not load<br /> operating system."<br /><br /> * If the hard drive is partitioned into several drives, install<br /> the factory software on drive C without affecting other drives.<br /> Click Advanced and select to restore only the C partition.<br /><br />7. When prompted to restart the computer, press and hold the CTRL + ALT + DELETE keys and follow any instructions that appear.<br /><br />For more details about recovering the factory installation of Windows on the Recovery CDs refer to the readme.txt file in the root directory of each disc.<br /><br /><br />Boot disk<br />=========<br /><br />http://www.bootdisk.com/<br /><br />http://www.allbootdisks.com/index.php?option=com_remository&Itemid=42&func=selectfolder&filecatid=88<br /><br />Wireless keyboard and mouse<br />===========================<br /><br />There is no driver CD provided with the expasion base as the devices (Keyboard and Mouse) does not require any drivers. At this point of time, please use the driver Recovery CD to reinstall all drivers from it. <br /><br />Now check if the USB ports on your notebook are working by connecting any other USB device you may be having. If it does, then shutdown the notebook and connect the Expansion base, restart the notebook and follow these steps to configure the wireless keyboard and mouse to your expansion base. <br /><br />1. Connect the wireless receiver to a USB port on the Expansion base. <br />2. Press the connect button on the receiver. <br />3. While the button is flashing, press the connect button on the bottom of the keyboard. <br />4. Turn the keyboard right side up. <br />5, If you are using the wireless mouse, press the connect button on the receiver again. <br />6. While the button on the receiver is flashing, press the connect button on the bottom of the mouse, using a pointed object such as a pencil tip. <br /><br />If other USB devices does not work, then reinstall the USB drivers and then try the above steps once again to reconfigure the wireless keyboard and mouse. <br /><br />Steps to reinstall USB ports are:<br /><br />1. Click Start, Control Panel, and then Performance and Maintenance. <br />2. Double-click the System icon. <br />3. Click the Hardware tab and then Device Manager. <br />4. Double-click Universal Serial Bus Controllers. <br /><br />If required uninstall the USB ports from here. To do so, right-click the USB controllers that are listed under Universal Serial Bus Controllers and click uninstall.<br /><br />Also, make sure that the battery are having full charge. If required, replace the batteries of the keyboard and mouse for proper operation.<br /><br />Brightness decreases on AC power<br />================================<br /><br />I understand that the LCD display fades(gets dim) or becomes dark when plugged to AC Adapter.<br /><br />Let me explain that the settings for brightness will be saved by Windows whatever have been configured the last time. So if the brightness is made to minimum when AC power is connected then it reflects the same settings next time when you plug the adapter.<br /> <br />So I suggest you to increase the brightness ( at plug-in position ) and then disconnect the Adapter. Now plug the adapter to test the results.<br /><br />Increase display brightness. Fn+F8<br /><br />After that shutdown the notebook. The brightness setting will be made permanent for AC Adapter. Similarly, you can save the settings when on Battery also.<br /><br />Just for your information, you can use Fn+F7 to decrease display brightness.<br /><br />NOTE: <br /><br />The brightness setting of the screen is stored separately for battery power and AC adapter power. <br />For example: Remove the AC adapter and increase the brightness under the battery power. Now, connect the AC adapter and you can find the difference between the battery and Ac power brightness (vise versa).<br /><br />Brightness decreases on Battery<br />===============================<br /><br />I understand that the LCD display fades(gets dim) or becomes dark when on Battery power.<br /><br />Let me explain that the settings for brightness will be saved by Windows whatever have been configured the last time. So if the brightness is made to minimum when on Battery, then it reflects the same settings next time when you remove the Ac Adapter.<br /><br />So I suggest you to increase the brightness ( when only on Battery power without the Ac Adapter connected)<br /><br />Increase display brightness. Fn+F8<br /><br />After that shutdown the notebook. The brightness setting will be made permanent for Battery. Similarly, you can save the settings when on Ac Adapter also.<br /><br />Just for your information, you can use Fn+F7 to decrease display brightness.<br /><br />Collateral Part<br />===============<br /><br />We would be happy to process the request for a replacement part. However, the part is a collateral part. This implies that the replacement of part entails returning the faulty one. The original part/product needs to be shipped back to HP within three (3) working days after receiving the replacement part/product. If the original part/product is not received within fifteen (15) days, you will be billed the cost of replacement. Furthermore, once billing for cost of replacement has occurred, you may not return the product for credit. Returned parts/products to HP will not be sent back to the customer.. We would therefore need your credit card details. We do not seek credit card information through chat as a policy. Please DO NOT provide any credit card information via chat. Such sensitive information is sought only through phone. Please provide us with the convenient date (2 dates) and time so that we can contact you for the credit card information. Additionally, provide us with the shipping details to which we can send the part to.<br /><br />You will first receive the replacement drive from HP, you will receive a return way bill along with this box. You can send the defective drive in the same box using the return way bill for free shipping.<br /><br /><br />=== HP warranty conditions for collateral parts ===<br /> <br />* All returned spare parts must be in "as new condition", and returned in the original packaging. <br /> <br />* In cases where HP did not receive the defective part within 15 calendar days of shipment of the exchange part from you then you will be charged for the exchange part. Return instructions and pre-paid shipping label are included. No charges are assessed if the unit is returned within the required time.<br /> <br />=== Additional information needed ===<br /><br />Please provide the following information about when we can contact you:<br /><br />* Dates and Days (2 days):<br />* Time to call:<br />* Time Zone<br /><br /><br />* Telephone Number to call:<br /><br />Shipping Information:<br /> <br />* Name: <br />* Organization: <br />* Mailing Address (No P.O. Boxes): <br />* Apartment/Building/Mailstop: <br />* City: <br />* State: <br />* Zip/Postal Code: <br />* Phone Number (including area code): <br /><br /><br />Product Information:<br /><br />* Product Model Number (ex: ze4250, n5441 etc): <br />* Product Number (ex: C1234A): <br />* Product Serial Number (ex: US12345678): <br />* Product Purchase Date: <br /><br />The Model, Product and Serial number is located on the bottom of the PC on a white sticker.<br /><br />Fed_Ex<br />======<br /><br />QASC : 232630086 <br /><br />BCSC : 232629681 <br /><br />http://www.fedex.com/Dropoff/start?locale=en_US<br /><br /><br />Shut Down<br />=========<br /><br /><br />Kellys corner(Notebook freezing on shut down) (when the message Windows is shutting down....is displayed. <br />===================================================================================<br /><br />http://www.kellys-korner-xp.com/regs_edits/poweroff.vbs<br /><br />Super Fast shut down patch<br />==========================<br /><br />http://www.gold-software.com/download3774.html<br /><br />Windows XP Home shut down<br />=========================<br /><br />Windows XP Home and Professional versions allow all services to shut down in 20 seconds. The WaitToKillServiceTimeout value name in the registry allows you to specify a length of time that the service control manager must wait for services to complete the shut-down request.<br /><br />If all the services are not closed properly, you may across some problems. By increasing the Shutdown time for services most of the problems with the Shutdown will be cleared. Following are the steps:<br /><br />1. Click Start, Run.<br />2. Type Regedit and press Enter.<br />3. Navigate to HKEY_LOCAL_MACHINE entry.<br />4. Click Edit and click Add Value.<br />5. Enter the following:<br /><br />Value Name: WaitToKillServiceTimeout<br />Data Type: REG_SZ<br />String:<In milli-seconds; default is 20,000><br /><br />6. Click OK.<br />7. Click File, Exit.<br />8. Restart the system.<br /><br />However, the problem occurs if a process does not respond within this time-out period, Windows displays the "Wait, End Task, or Cancel" dialog box for the process, which prompts you to wait for another 20 seconds, stop the process, or cancel the shutdown process. <br /><br />The problem can be solved by changing the timeout period. Follow the steps given below to do so:<br /><br />1. Click Start, Run.<br />2. Type Regedit and press Enter.<br />3. Navigate to HKEY_CURRENT_USER\Control Panel\Desktop <br />4. The "WaitToKillAppTimeout" will be set to 20 seconds, edit and increase the time to 1000 seconds.<br />5. Click OK after changing the value.<br />6. Click File, Exit.<br />7. Restart the system.<br /><br />WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. It is suggestable to take backup of the <br />registry before performing the steps. To backup registry, follow the steps given below:<br /><br />1. Click Start, Run.<br />2. Type regedit and press Enter.<br />3. Click File, Export.<br />4. Enter a Filename.<br /><br />The current registry settings will be exported to the specified file. If any problem occurs with the modifications, you need not reinstall the Operating System again and simply restore the registry.<br /><br /><br />When I choose "Shut Down" from the Start Menu, my computer restarts instead of shutting down<br />=======================================================================================<br /><br />In order to resolve the problem regarding the system rebooting when shut down, you need to make certain modifications in the registry. It is suggestible that you backup the registry before modifying the registry. In order to backup the registry, follow these steps: <br /><br />1. Click Start, Run and then type "Regedit" in the resulting window without the quotes.<br />2. From the File menu, click Export Registry.<br />3. Specify a destination file (say Regbackup) and save it on to the Desktop.<br /><br />After this you need to modify the registry in order to solve the problem regarding the system restarting. To do so, follow these steps:<br /><br />1. Click Start, Run and then type "Regedit" in the resulting window without the quotes.<br />2. Click the "+" sign next to HKEY_LOCAL_MACHINE.<br />3. Click the "+" sign next to System.<br />4. Click the "+" sign next to Current Control Set.<br />5. Click the "+" sign next to Control.<br />6. Move down to find Shutdown and click on it.<br />7. On the right hand side you will find an option "Fast Reboot".<br />8. Right click on it to select Modify and modify the value to 0.<br />9. Click OK to close and then Shutdown the system.<br /><br />This should solve the problem regarding the system rebooting.<br /><br />secondary solution<br />==================<br /><br />Windows XP may restart automatically when you attempt to shut down the <br />computer or while browsing the Internet, if the "Automatically Restart" <br />option is enabled. <br /><br />To resolve the problem, disable the "Automatically Restart" option by <br />following these steps:<br /><br />1. Right-click My Computer and click Properties. <br />2. Click the Advanced tab. <br />3. Under "Startup & Recovery" options, click Settings. <br />4. Deselect the "Automatically Restart" option under System <br /> Failure. <br />5. Click OK and then click OK again.<br /><br /> NOTE: After deselecting the "Automatically Restart" option, if <br /> you receive a message describing the cause of the <br /> critical Stop error, please get back to us with the exact<br /> error message to help troubleshoot the problem.<br /><br />If the "Automatically Restart" option is disabled or missing under <br />System Failure, set the value of the "AutoReboot" key to zero by making <br />necessary registry changes. <br /><br /> CAUTION: A registry backup is essential. An incorrect registry<br /> entry may cause serious system problems or prevent the<br /> computer from starting. You will not be warned of any<br /> incorrect registry entries. If the registry is not<br /> backed up, the only way to recover the system is to <br /> reinstall the operating system.<br /><br />To back up the registry, follow these steps:<br /><br />a. Click Start and select Run.<br />b. Type Regedit in the Open field and click OK.<br />c. Click "File" in the menu. <br />d. Click "Export" from the drop-down menu. <br />e. Click the down arrow beside "Save In" and select Local Disk (C:). <br />f. Type Backup.reg in the File Name field.<br />g. Click Save.<br /><br />To set the value of the "AutoReboot" key to zero, follow these steps:<br /><br />1. Click Start, select Run, and type Regedit. <br />2. Click the plus (+) sign next to HKEY_LOCAL_MACHINE. <br />3. Click the plus (+) sign next to System. <br />4. Click the plus (+) sign next to CurrentControlSet. <br />5. Click the plus (+) sign next to Control. <br />6. Click CrashControl to highlight it.<br />7. In the right-window pane, locate the "AutoReboot" key. <br />8. Right-click the "AutoReboot" key and select Modify from the menu. <br />9. Change the value of the key from 1 to 0. <br />10. From File Menu, click Exit. <br /><br />The computer should no longer restart automatically.<br /><br />Windows xp backup utility<br />=========================<br /><br />http://www.onecomputerguy.com/software/ntbackup.msi<br /><br />Proof of purchase (POP)<br />=================<br /><br />As per our records, the warranty of your notebook was valid till 14 Jul, 2005. If you have doubt with these warranty dates, then we need to update your warranty status. Therefore, please fax or e-mail your proof of purchase/receipt.<br /><br />Fax: 800-563-4860<br /><br />E-mail: hp.pop@mail.support.hp.com<br /><br /> NOTE: Hard Copy of the Receipt must be attached.<br /><br />Along with the fax or e-mail, please include the following:<br /><br />* Name of the owner:<br />* Phone Number:<br />* Physical Address:<br />* E-mail Address (Optional):<br />* HP Product Name:<br />* HP Product Number:<br />* HP Product Serial Number:<br />* Case and CSO Number (if applicable):<br /><br />We will update your registration information within two hours from the time the fax or e-mail is received and then process the order for parts/service.<br /><br /> NOTE: If you have e-mailed your proof of purchase, you will receive a notification once the update occurs. If you fax the request, no response is given. You will only be notified if there is a problem with the warranty.<br /><br />Please get back to us on live chat after you have sent your fax or e-mail. I can then check on your warranty information and do the needed.<br /><br />Burning ISO Images<br />==================<br /><br />http://trb.org/publications/burning_iso.html<br /><br />Purchase Extended warranty<br />==========================<br /><br />http://h20179.www2.hp.com/HPTotalCare/service_warranty/index.html<br />http://h71036.www7.hp.com/hho/cache/309991-0-0-225-121.html<br /><br />Extended service plans for notebook PCs<br />=======================================<br /><br />http://www.shopping.hp.com/webapp/shopping/generic_subcategory.do?storeName=storefronts&landing=warranty&category=esp_notebooks&subcat1=esp_notebooks&catLevel=2<br /><br />http://www.shopping.hp.com/webapp/shopping/generic_subcategory.do?storeName=storefronts&landing=storefronts&category=esp_notebooks&subcat1=esp_notebooks&catLevel=2<br /><br />The following is the URL from where we can check the available HP Care packs(extended warranty) by entering the product number of the notebook:<br />=====================================================================================<br /> <br />http://www.hpexpress-services.com/shop/application?page=catalog.jsp&action=link(pavillionnotebook)&product_category=hp%20pavilion%20notebook<br /><br />==========================================================================================<br /><br />Lightscribe:<br />============ <br /><br />LightScribe Simple Labeler<br /><br />http://www.lightscribe.com/support/index.aspx?id=662&link=getstarted&u=19124&c=974&t=h<br /><br /><br />LightScribe - Downloads<br /><br />http://www.lightscribe.com/support/index.aspx?id=307<br /><br /><br />LightScribe - Troubleshooting Guide<br /><br />http://www.lightscribe.com/support/index.aspx?id=400<br /><br /><br />HP LightScribe Technology<br /><br />Forget markers and adhesives. With this innovative technology, it's easy to make affordable, silkscreen-quality disc labels without a printer.<br /><br />http://h71036.www7.hp.com/hho/cache/315116-0-0-225-121.html<br /><br />LightScribe Frequently asked questions<br />--------------------------------------<br />http://h10058.www1.hp.com/digital/entertainment/us/en/lightscribe/faq.html<br /><br />How to use LightScribe to label discs<br />-------------------------------------<br />http://h10058.www1.hp.com/digital/entertainment/us/en/lightscribe/lightscribe_how_to_use1.html<br /><br />Creating Disc Labels on Your Notebook Using LightScribe<br />-------------------------------------------------------<br />http://h10032.www1.hp.com/ctg/Manual/c00307145.pdf<br /><br />Creating Disc Labels with LightScribe<br />-------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00208298#c00208298_sonic<br /><br />Express labeler software : (LightScribe)<br />----------------------------------------<br />http://www.lightscribe.com/doc/setup.zip<br /><br />To create a LightScribe label using Sonic Express Labeler:<br />----------------------------------------------------------<br /><br />1. Click Start -> All Programs -> Sonic RecordNow! -> Express Labeler. <br /><br />Note: You can also open the Express Labeler from within RecordNow! by clicking Label Disc. <br /><br />2. Make sure that Disc Label is selected. Select Project. <br /><br />3. Click Text and then enter text for the Title and Subtitle. <br /><br />4. For each line of content description, click New and enter text for the information you want to include, and then click OK. <br /><br />5. Select a label template by clicking Layout and choosing a layout. <br /><br />6.If desired, select a background by clicking Background. Select one of the provided backgrounds or click More to find one of your own images to use as a background. <br /><br />7. When you are satisfied with the appearance of your label design, insert the LightScribe disc (label side down) into the disc drive tray and then click Print. <br /><br />8. From the Disc Label menu, select LightScribe 12cm Disc. <br /><br />9. Select a Contrast Level and then click OK to begin burning the label. The estimated time to complete the label displays, along with a progress bar.<br /><br />Troubleshooting Lightscribe<br />---------------------------<br />Updating the Lightscribe software should be done when encountering many Lightscribe issues.<br /><br />There are documents and downloads to assist you in troubleshooting Lightscribe issues.<br /><br />The Lightscribe system software update is a download which is often updated, even though the Softpaq number stays the same.<br /><br />Refer to the latest version of SP26468 to ensure the customer has the latest update. This resolves Media Detection issues along with other issues. <br /><br />The customer can also open the local HTML page on their PC (c:\softpaq\sp26468\LSUpdate.htm). From here, the user can just click on the download now link, and it’ll pull the latest update.<br /><br />Documents available: C00208298, and C00405046<br /><br />===========================================================================================<br /><br />TROUBLESHOOTING WINDOWS STOP MESSAGES<br />=====================================<br /><br />http://aumha.org/win5/kbestop.php<br /><br />N series drivers<br />================<br /><br />Y:\Pavilion Notebooks\HP Pavilion Notebooks - N3000, ZU & XU Series Drivers.html<br /><br /> <br />Powerr management reinstall (Win 98)<br />===========================<br /><br />To reinstall Power Management, perform the following steps: <br /><br />1. Right-click the My Computer icon and select Properties. <br />2. Click the Device Manager tab. <br />3. Double-click System Devices.<br />4. Click Advanced Power Management or ACPI to highlight it. <br />5. Click Remove. <br />6. Close the System Properties window and restart the computer. <br /><br />After the computer restarts, perform the following steps: <br /><br />1. Click Start, select Settings, and choose Control Panel. <br />2. Double-click Add New Hardware. <br />3. Click Next at every prompt until you reach the Finish button. <br />4. Click Finish. <br /><br /><br />Kill Disk<br />=========<br /><br />This utility will enable you create a bootable CD used in the process of reinstalling the OS.<br /><br />You can download KillDisk utility from the following web site:<br /><br />http://www.killdisk.com/downloadfree.htm<br /><br />NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.<br /><br />**** In the above web site, under Download KillDisk section, click on 'Download Bootable ISO Image of Active KillDisk to burn CD' to download a bootable ISO image of KillDisk available under the "Bootable ISO Image for Professional version" segment.<br /><br />**** Download Bootable ISO Image of Active@ KillDisk to burn CD.<br /><br />**** This downloads an ISO IMAGE (not a regular file) that needs to be burned to the CD AS AN IMAGE (not as an added file). You may use any other System to burn the Killdisk CD.<br /><br />Now, make CD/DVD drive, the first boot device by hitting ESC key at HP logo, insert the already created KillDisk CD, and reboot the PC.<br /><br />**Disable Automatic Restart:<br />============================<br /><br />1. Right-click on My Computer<br />2. Select Properties<br />3. Click the Advanced tab. <br />4. Under "Startup & Recovery," click Settings. <br />5. Under "System Failure," uncheck the box in front of "Automatically restart." <br /><br />Please perform the following steps to stop the notebook from restarting when this error message appears on the screen, so that you can note down that error message somewhere and get back to us with that information.<br /><br />Registry key setting if IP reset does not work<br />==============================================<br /><br />http://www.petri.co.il/disable_apipa_in_windows_2000_xp_2003.htm<br /><br />Resources for Windows XP :<br />==========================<br /><br />http://www.kayodeok.btinternet.co.uk/favorites/kbasewinxp.htm#kbstop<br /><br />Trident cyberblade 7i for windows 98 <br />=====================================<br /><br />ftp://ftp.nec-computers.com/pub/itemnr/NECFIUP03660100/vidj1w98v5495-47.exe<br /><br />Volume control decreases<br />========================<br /><br />If the volume control does not stay on the maximum value even when you raise the volume level top maximum, this indicates that the drivers for the sound card are corrupted. To resolve this issue, I recommend you perform the following steps to reinstall the sound adpater drivers:<br /><br />1. Right-click My Computer, click Properties.<br />2. Click the Hardware tab, and then click Device Manager.<br />3. Double-click "Sound, video, and game controllers." <br />4. Remove the devices one by one by highlighting each one, clicking the Uninstall button and then the OK button. You will have to go back to sound, video, and game controllers each time, to complete this process.<br />Once this is done, there will no longer be a sound, video, and game controllers category.<br />5. Click Close at the System Properties box to close the properties box.<br />6. Restart the system. When Windows restarts, it should detect and reinstall your sound drivers. <br /><br />If the problem persists, download and install the latest drivers for the sound adapter from the following URL:<br /><br />Hide System Tray Icons :<br />========================<br /><br />As you all know, the system tray is the small area at one end of the Task Bar (the bar that contains the Start Button) near the clock. It's a really handy area where many programs place their cute little icons, and where you can have some other handy icons display, such as the CPU Usage meter for the Task Manager, the sound icon, network traffic icons, etc. There can also be many less useful icons placed in that area as well. Fortunately, Windows XP gives you some control over which icons display there, so you can choose to only see the ones you deem worthy or useful.<br /><br />To manage this area, simply right click the Taskbar, and choose Properties. In the Properties window that appears, on the Taskbar tab, check the box next to "Hide Inactive Icons" if it isn't already checked, and then click the "Customize..." button. That will bring up a window that allows you to choose one of three behaviors for each program icon that appears in the system tray: "Hide when inactive," "Always hide," or "always show." <br /><br />====================================================================================================<br /><br />Modem troubleshooting<br />=====================<br /><br />Modem Configuration under Windows XP<br />------------------------------------<br />http://www.spectrum.net.in/modem_config_xp.htm<br /><br />Testing the Modem with Help and Support in Microsoft Windows XP<br />---------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00033138&lc=en&jumpid=reg_R1002_USEN<br /><br />Resolving Cable, DSL, or Other Broadband Internet Connection Problems<br />---------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00055392&lc=en&jumpid=reg_R1002_USEN<br /><br />How to Adjust Dial-Up Connection Settings (no dial tone)<br />-----------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00034784&lc=en&jumpid=reg_R1002_USEN<br /><br />Modem Stops Working After Computer Wakes from Sleep Mode<br />--------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00039053&lc=en&jumpid=reg_R1002_USEN<br /><br />Unable to Connect or Slow Connection to a Dial-Up Network<br />---------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00033125&lc=en&jumpid=reg_R1002_USEN<br /><br />Advanced Modem Troubleshooting<br />------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00230280&lc=en&jumpid=reg_R1002_USEN<br /><br />Enabling V92 feature in modem from windows XP: (receive telephone calls and dont finish Internet connection)<br />------------------------------------------------------------------------------------------------<br />1. Open Control Panel.<br />2. Double-click on the "Phone and modem" icon.<br />3. Select the Modems Tab.<br />4. Select the modem adapter in the box and click the properties button.<br />5. Select the Advanced Tab.<br /><br />In the text box for "Extra initialization commands"<br /><br />Type<br /><br />+PCW=0<br /><br />6. Click Ok.<br />7. Click Ok.<br /><br />Reinstall Modem:<br />----------------<br />1. Start the computer.<br />2. Press the F8 key when the blue HP logo appears. The Windows Advanced Options menu will appear. <br />3. Use the arrow keys to select "Safe mode" and then press Enter. <br />4. If a boot menu appears, use the arrow keys to select Microsoft Windows XP and then press Enter. <br />5. Log on to Windows as Administrator. <br />6. Click Start, Control Panel, Performance and Maintenance, and then System icon.<br />7. This opens the System properties window.<br />8. Select Hardware tab and click Device Manager.<br />9. Click "+" beside the device you want to uninstall.<br />10. Right-click the devices listed under this Category and select Uninstall. In the Confirm Device Removal dialog box, click OK.<br />11. Restart the system.<br /><br />Windows will redetect the device on restart.<br /><br />Modem Hyperterminal<br />-------------------<br />Windows XP has no pre-installed HyperTerminal connections. Follow these instructions to create a new connection and test the modem:<br /><br />1. Click on the Start button<br />2. Click on All Programs<br />3. Click on Accessories <br />4. Click on Communications <br />5. Click on HyperTerminal <br />6. Type "test" in the Name field. <br />7. Select the default icon, and click OK. The Connect To window appears <br />8. In the Area code field, type: 866<br />9. In the Phone number field, type: 663-3665 <br />10. Click OK. The Connect window appears <br />11. Click Dial.<br /><br /> NOTE: This makes a toll-free call to a mail server. It is not an endorsement to the service.<br /><br />12. A window requesting a login and password should appear. <br />13. If it does, the modem is able to send and receive information. Close the window.<br />14. If it does not, make sure the connections are good and try this step again. <br />15. If the above procedures worked, the modem is working correctly. The issue is a software problem, or a problem with the ISP. To troubleshoot software problems, continue to the next Step. To troubleshoot ISP problems, go to Step 6, then contact the ISP if necessary. <br /><br />Missing COM Port When Installing a New Modem (No dial tone)<br />-----------------------------------------------------------<br />1. Remove the modem from the system. <br /><br />2. Determine which application, service or device is holding the COM port open by checking I/O and IRQ settings in Device Manager and System Information. <br /><br />3. Quit the application or service that is holding the COM port open. <br /><br />4. Run the Add/Remove Hardware Wizard again and reinstall the modem. <br /><br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=lpv19337&jumpid=reg_R1002_USEN<br /><br />Workaround<br />----------<br />1. Right-click My Computer.<br />2. Select Properties.<br />3. Click Hardware.<br />4. Click Device Manager.<br />5. Click the "+" symbol against "Modems".<br />6. Right-Click on the listed Modem device and select "Properties".<br />7. Select "Advanced" tab in the Modem properties window.<br />8. In the "Extra initialization commands" text box type "AT&FX1".<br />9. Click "Apply" and then "Ok".<br />10. Right-click My Computer.<br />11. Select Properties.<br />12. Click Hardware.<br />13. Click Device Manager.<br />14. Click the "+" symbol against "Modems" drives.<br />15. Right-Click on the Modem device listed under that and select "properties".<br />16. Select the "Advanced" tab.<br />17. Click the "Advanced Port settings" button.<br />18. Change the Port Number: field to COM3.<br />19. Press "Ok".<br />20. Click "Apply".<br />21. Click "Ok".<br /><br />Then change the Modem port to COM3. That should resolve the issue. <br /><br />Modem Checking<br />--------------<br />1. Click start. <br />2. Select control panal.<br />3. Select "Phone and Modem options" icon and double-click it.<br />4. Select Modem tab and select the modem "Conexant 56K ACLink Modem" <br />5. Click the "proprites" button and select the "Diagnostics" tab.<br />6. Click "Query modem" button.<br /><br />After two seconds you can see some "commands" and "Responce" above the "Query modem" button. This indicates that the modem is communicating with the oprating system and working properly.<br /><br />Modem low speed<br />---------------<br />From the description of the issue in this email that the modem connects at only 26 KB or 28 KB in your computer system. To resolve this issue, I recommend you perform the following steps:<br /><br />Modem may connect at a slow speed in a computer system due to several reasons. Perform the following checklist if your modem connects at a slow speed:<br /><br />1) Confirm that the phone line is plugged directly to the modem and not plugged into any other devices (such as surge protectors, answering machines, and splitter) between the wall and your modem. These devices can cause problems with the modem and slow down the connection speed. <br /><br />2) For best results, plug your phone line into the wall jack, and the other end into the jack on the back of the modem labeled "LINE". <br /><br />3) If you have a secondary device connected to the phone jack on the back of your modem, remove it and check. This device could be causing the slow connection with your modem. <br /><br />4) If the COM port is not configured correctly, the baud rate of the COM port will not allow the modem to connect at a maximum speed.<br /><br />To increase the connection speed of your modem, follow these steps:<br /><br />a. Click Start and Control Panel.<br />b. Click Printers and Other Hardware.<br />c. Click the Phone and Modem options icon. <br />d. Click Modem tab and select the modem you are using.<br />f. Click Properties and click Modem tab.<br />g. Select the Maximum Port Speed to 115200.<br /><br />If you receive any problems with your ISP connection, follow the above process to reset the buffers back to their default settings. This might restore your modem connection speed. If not, contact your ISP. It is possible that they have a separate connection line for customers with faster modems.<br /><br />1. Right-click My Computer click Properties.<br />2. Click the Hardware tab and click Device Manager tab<br />3. Click + sign beside Modem <br />4. Right click the modem you are using and click Properties<br />5. Click the Advanced tab and click Advanced Port Settings<br />6. Move the Receive Buffer and Transmit Buffer levels to their maximum.<br />7. Click OK to close the windows.<br />8. Restart the system to make sure the changes take effect.<br />9. Connect to your Internet Service Provider (ISP) and see if you notice any change.<br /><br />System performance also play a vital role in the connection speed. Even though you receive data at a good speed, the connection speed will be less if the system is low on resources. The good connection speed converts into better performance only when the system resources are high. From the startup group you can uncheck the entries for the software which you can access through the programs menu in the system so that the system performance will improve. <br /><br />1. Click Start, Run.<br />2. Type MSConfig and click OK.<br />3. Click the Startup tab.<br />4. You will get a list, where you can keep the necessary program and uncheck the program which you do not want in the startup.<br />5. Click Next.<br /><br />You can restore any of the removed items by repeating the above-mentioned steps and selecting the applications checkboxes. If you continue to get low connection speeds, the only other way to increase the dial-up modem connection reliability and performance is by optimizing the Maximum Transmission Unit (MTU) and Maximum Segment Size (MSS) settings in Registry.<br /><br />By default, Windows codes the value of MTU to 1500 bytes. This value is adequate for normal LAN networking, but when you connect to the Internet with a modem, this value is too high. This results in less than peak performance.<br /><br />You can adjust this MTU value to closely match the requirements of a modem Internet connection. To modify this value in the Registry, follow these steps:<br /><br />1. Click Start, select Run, and type regedit in the command line.<br />2. Locate the following:<br /><br />HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\[Adapter ID]<br /><br />3. If you find a MTU key, modify its value to 576. Otherwise, create a new DWORD value called "MTU" and set its value to 576.<br />4. Exit the registry and restart your computer.<br /> <br />These procedures should optimize the dial-up connection.<br /><br />==================================================================================================<br /><br />Determining the Processor Speed in Windows<br />==========================================<br /><br />Viewing Current and Maximum Speed using HP Help and Support <br />===========================================================<br /><br />Viewing Maximum Speed using Microsoft System Information <br />========================================================<br /><br /><br />You can view the maximum speed of your processor using the Microsoft System Information utility: <br /><br />Click Start > Run > type <br />msinfo32 > click OK . <br /><br />Or click Start > All Programs > Accessories > System tools > System Information . <br /><br />The System Information utility appears. Processor information including maximum speed is shown in the dialog box.<br /><br /><br /><br />You can use HP Help and Support to view both the current and maximum speed of your processor: <br /><br />1. Click Start > Help and Support > Product Information. <br />2. Under My HP Computer , click System Information . <br />3. Processor information is displayed in the upper right-hand corner of the screen. <br /><br />AMD and Intel<br />=============<br /><br />c00370524<br /><br />AMD PowerNow!<br />=============<br /><br />Your notebook comes with AMD PowerNow! technology that can effectively increase notebook battery life, while delivering performance on demand.<br /><br />AMD PowerNow! technology controls your notebook’s level of processor performance automatically, dynamically adjusting the operating frequency and voltage many times per second, according to the task at hand. When an application does not require full performance, significant amounts of power can be saved. However, the processor can instantaneously respond to increased workloads, allowing the system to deliver a responsive and rewarding computing experience.<br /><br />You may see a lower processor speed when you are not using resources intensive applications. I would like to inform you that it is very much normal with "Power Now" technology. <br /><br />For more information on AMD PowerNow! technology, you may also, visit this URL:<br /><br />http://www.amd.com/us-en/assets/content_type/DownloadableAssets/Power_Now2.pdf<br /><br /> NOTE: Clicking the link may give an error indicating it is<br /> invalid. If this occurs, copy the portion of the address<br /> on the remaining line(s) and paste it at the end of the<br /> address showing in your browser until the complete address<br /> is displayed in the Address box.<br /><br />AMDCPUID<br />========<br /><br />http://www.amd.com/us-en/Processors/TechnicalResources/0,,30_182_871_12474,00.html<br />s<br /><br />Intel speedstep<br />===============<br /><br />Since Windows XP controls the speed step function of the processor,<br />instead of changing it from an individual tab, it can be changed by<br />setting the power scheme.<br /><br />1. Click Start, Control Panel, and then the Power Options icon. The<br /> Power Options Properties window will open. <br />2. Click the Power scheme tab.<br />3. In the Power Schemes section, select the option "Always On" from<br /> the drop-down list. This will provide maximum CPU performance.<br />4. Click OK.<br /><br /> NOTE: This is not suggested for battery only usage, as the<br /> battery performance may be effected.<br /><br />For more information, visit the following Microsoft Web site:<br /><br />316965<br /><br /> NOTE: The URL above will take you to a non HP Web site. HP does<br /> not control and is not responsible for information outside<br /> of the HP Web site.<br /><br />c00036625<br /><br />Microsoft KB Article for Windows XP<br />===================================<br /><br />http://ecross.mvps.org/mskblinks.htm<br /><br />Fed-Ex Locator<br />==============<br /><br />http://www.fedex.com/Dropoff/start?locale=en_US<br /><br /><br />How to Use Windows XP to Share a Printer with Others on Your Network<br />====================================================================<br /><br />http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/share.mspx<br /><br />File and Printer Sharing with Microsoft Windows<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=87c0a6db-aef8-4bef-925e-7ac9be791028&DisplayLang=en<br /><br /><br />How to Use Windows XP to Share a Printer with Others on Your Network<br /><br />http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/printershare.mspx<br /><br />============================================================================================<br /><br />Windows updates<br />===============<br /><br />Using Windows Update<br />--------------------<br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&product=500449&dest_page=product&docname=c00491241<br /><br />How to Enable Automatic Updates<br />-------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&dlc=en&product=500449&dest_page=product&docname=c00292202<br /><br />Windows updates failed not working<br />==================================<br /><br />http://support.microsoft.com/default.aspx?kbid=822798 <br />http://www.petri.co.il/wu_problems.htm <br /><br />http://windows.epfl.ch/core/index.asp?article=163 <br />http://v4.windowsupdate.microsoft.com/troubleshoot/ <br /><br />============================================================================================<br /><br />Checking RAM memory specification<br />=================================<br /><br />http://www.familoo.com/familoo/RepFiles/8585322307/aida32ee_393.exe<br /><br />Unknown device<br />==============<br /><br />If you are getting unknown device in the device manager, you may try the following patch, it will list the manufacturer of that unknown device and then we can search the drivers for the same:<br /><br />http://www.softpedia.com/progDownload/Unknown-Devices-Download-2987.html<br /><br />Taskbar and Desktop realign<br />===========================<br /><br />http://www.kellys-korner-xp.com/regs_edits/nodesktop.reg<br /><br />============================================================================================<br /><br />Hard Drive Troubleshooting (hard Disk)<br />======================================<br /><br />Hard Disk converter<br />-------------------<br />To connect the laptop hard drive to Desktop system you need to have a Laptop hard drive converters. Please visit the following Web site for Hard drive converters:<br /><br />http://www.cablesnmor.com/f26500.html<br />http://www.trianglecables.com/25to35notide.html<br />http://www.sewelld.com/USBtoIDE.asp<br /><br />Hard disk partition space<br />-------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_EX000608_CW01<br /><br />HP and Compaq Desktop PCs - Size of Disk Drive Does Not Match Specifications in Windows XP <br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph06847 <br /><br />HP Pavilion and Compaq Presario Notebook PCs - Size of Disk Drive Does not Match Specifications <br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00035518 <br /><br /><br />Hard Drive Maintenance Basics<br />=============================<br />Your hard drive is the workhorse of your computer. Review how your hard drive works, and what you can do to make sure it keeps working the way it should.<br /><br />http://h71036.www7.hp.com/hho/cache/390-0-0-225-121.html<br /><br />============================================================================================<br /><br />Microphone<br />==========<br /><br />Sometimes, you may have to enable the microphone before it is used. <br />Perform the following steps to enable the microphone:<br /><br />1. Click Start and then click Control Panel.<br />2. Click Sounds, Speech, and Audio Devices.<br />3. Click Sounds and Audio Devices.<br />4. Click the Audio tab and then click the Volume button under Sound <br /> Recording.<br />5. Slide the Mic Balance, Microphone Balance, or Microphone slider <br /> close the top of its range.<br />6. Click the Select checkbox under Microphone if it does not already <br /> contain a checkmark.<br />7. Close the volume window. <br />8. Click OK to close the Sounds and Audio Devices window. <br /><br />If your computer has a SoundBlaster Live! soundcard, the microphone may <br />be muted. To enable the microphone, follow these steps:<br /><br />1. Click Start and then click programs.<br />2. Click Creative and then click Sound Blaster Live.<br />3. Open Diagnostics.<br />4. Click the Mixer tab in the Creative Diagnostics window. <br />5. Locate the Microphone icon in Creative Mixer - Play Control window. <br />6. Click the arrow just below the microphone icon to activate the <br /> microphone. <br />7. Close the Creative Mixer - Play Control window. <br /><br />The microphone should now be enabled. <br /><br /><br />Sometimes, you may be unable to record sound using the microphone. This <br />issue may occur due to an incorrect setting or faulty microphone. I <br />recommend that you perform the following basic troubleshooting steps to <br />resolve the problem:<br /><br /> NOTE: The microphone works through the sound card and will not be <br /> listed in the Device Manager separately.<br /><br />=== Test the microphone ===<br /><br />Make sure that the microphone is functional by plugging it into a <br />portable tape recorder and recording your voice to an audiocassette. If <br />the microphone successfully records the voice, test the computer's <br />record function by following these steps:<br /><br />1. Click Start and then click Programs.<br />2. Click Accessories and then click Entertainment.<br />3. Click Sound Recorder.<br />4. Click the Record button (with red dot) and speak into the <br /> microphone.<br />5. Click the Stop button (with gray rectangle) to finish recording.<br />6. Click the Play button (with gray arrow pointing to the right) to <br /> play back the recording.<br /><br />If there is no sound or signal while recording using the Sound recorder, <br />check for the following:<br /><br />* Make sure that the microphone is firmly plugged into the microphone <br /> port instead of the headphone or speaker port. To identify the <br /> microphone port, check the sound card to see if the port is marked <br /> with a picture of a microphone. <br /><br />* If the microphone is connected to the correct port and there is <br /> still no sound, the microphone's connector may not match up <br /> correctly with the sound card port. Try unplugging the microphone <br /> connector about 1 mm, so that the connector is sitting loosely in <br /> the port. If you still receive the problem, push the connector <br /> firmly into the port and perform the next set of troubleshooting <br /> steps.<br /><br />If you are unable to hear the recorded sound, perform the following <br />steps in order:<br /><br />=== Check the microphone settings ===<br /><br />1. Click Start and then click Programs.<br />2. Click Accessories and then click Entertainment.<br />3. Click Volume Control. The Volume Control window opens.<br />4. Click Options and then click Properties.<br />5. Click the Recording radio button under the "Adjust Volume For" <br /> section.<br />6. Make sure that Microphone is selected under the " Show the <br /> following volume controls" section.<br />7. Click OK. The volume control window should change to the Record <br /> Control Window.<br />8. Click Options and then click Advanced Controls. <br />9. Click the Advanced button under Microphone.<br />10. Deselect the Alternate microphone checkbox under Other Controls. <br /><br /> NOTE: If Advanced Controls is not available, then an alternate <br /> microphone is not present on the system.<br /><br />=== Ensuring that the correct recording device is selected ===<br /><br />1. Click Start and then click Control Panel. <br />2. Click Sounds, Speech, and Audio Devices.<br />3. Click Sounds and Audio Devices. <br />3. Click the Audio tab. <br />4. Under Sound Playback, select the Audio device that is installed on <br /> the computer.<br /><br /> NOTE: There should be only one device listed in the drop-down <br /> under Preferred device.<br /><br />5. Under Sound Recording, select the Audio device that is installed on <br /> the computer. It should be the same as the listing under Sound <br /> Playback. <br />6. Click OK. <br />7. Close the Sound and Multimedia Properties window and test the <br /> recording. <br /><br />If there is still no sound, continue to the next Step. <br /><br />=== Removing duplicate Sound card entries from Device Manager ===<br /><br />1. Start the computer in Safe Mode: <br /><br /> a. Switch on the computer<br /> b. Press the F8 key repeatedly, when the red Compaq logo appears.<br /> c. Select the number that corresponds to Safe Mode and press the <br /> ENTER key. <br /><br /> Windows will start in Safe Mode. <br /><br />2. Right-click the My Computer icon on desktop and click Properties. <br />3. Click the Hardware tab and then click the Device Manager button. <br />4. Click the plus (+) sign next to the Sound, video and game <br /> controllers icon.<br />5. In the list of devices, check for other sound card entries that have <br /> the exact same name. <br />6. If there are duplicate entries, click them one by one and click <br /> Remove.<br />6. Restart the computer.<br /><br />The system will detect and install the sound card drivers again. Now, <br />try recording again to see if the problem is resolved. <br /><br />=== Fixing feedback, noise, and static problems ===<br /><br />If the microphone boost is selected, noise can interfere with recording. <br />Perform the following steps to check for and disable the microphone <br />boost setting: <br /><br />1. Click Start and then click Control Panel.<br />2. Click Sounds, Speech, and Audio Devices.<br />3. Click Sounds and Audio Devices.<br />4. Click the Voice tab. <br />5. Click the Volume button inside Voice Recording or Voice Capture. <br />6. Click the Advanced button inside the Balance adjustment for the <br /> microphone. <br />7. In Advanced Controls for Microphone select 1 Microphone Boost. <br />8. Click the Close button and exit out of all Windows.<br /><br />Microphone<br />==========<br /><br />Follow these steps to enable the Mic Port : <br /><br />Go to Start > Control Panel > Audio > Sounds and Audio > Audio Tab > Sound Recording > Volume > Advanced > Select Mic Docking Sel (check or uncheck depending on whether the customer want to use the internal or external microphone). <br /><br />The customer will need to adjust this setting every time the notebook is mounted or unmounted from the docking station.<br /><br />============================================================================================<br /><br /><br />USB version upgrade<br />===================<br /><br />I understand that the Notebook keeps reminding about a Hi speed USB controller that is being installed on the System. If you keep getting the message that a "Hi speed usb host controller" is required to obtain maximum performance, it is probably because you are trying to connect a USB 2.0 device to a USB 1.1 port.<br /><br />Most computers ship with built-in USB 1.1 ports that support USB 1.1 device speeds only. USB 2.0 support is usually added to a computer via a USB 2.0 add-in card, though some newer computers may have USB 2.0 ports built-in. You can use the following steps to determine if your computer has USB 1.1 or USB 2.0 ports:<br /><br />1. Right-click the My Computer icon and select Manage .<br />2. Click the Device Manager icon.<br />3. Click the plus (+) sign next to Universal Serial Bus Controllers.<br /><br />If Enhanced Host Controller and/or USB 2.0 Root Hub Device is listed, then the computer has USB 2.0 ports. If Universal Host Controller and/or Open Host Controller is listed, then the computer has USB 1.1 ports. If it is determined that the computer has USB 1.1 ports, then you may obtain a USB 2.0 PCMCIA adapter and install on your computer to have better performance when using a USB 2.0 device. The USB 2.0 PCMCIA adapters are available in most electronic/computer stores. I have also listed below a few websits where you could purchase such cards online:<br /><br />http://tinyurl.com/wt1o<br /><br />or<br /><br />http://www.provantage.com/buy-7STRP05X-3-port-cardbus-pcmcia-usb-2-0-startech-computer-parts-cbusb2-shopping.htm<br /><br />http://www.iogear.com/products/product.php?Item=GPU202<br /><br />Note: The information provided here is only for your reference. HP does <br />not test or recommend the usage of third-party devices with HP products. <br />Please check with the manufacturer if the device is compatible with your <br />HP notebook computer and if the drivers for the device are availabe for <br />the operating system installed on your computer.<br /><br />You may also contact your nearest HP Authorized Service Provider for assistance in obtaining a USB 2.0 PCMCIA adapter. Hope the information is helpful. If you have further questions, please get back to us and we will be happy to help you.<br /><br /><br />Direct cable<br />============<br /><br />purchase :<br /><br />http://www.shopcreator.com/mall/productpage.cfm?store=ElectroworldLtd&productid=CBL-BLU-USB-DIRECT&did=62235<br /><br />Use the Internet Connection Firewall<br />====================================<br /><br />http://www.microsoft.com/windowsxp/using/networking/learnmore/icf.mspx<br /><br /><br />Disabling firewall<br />==================<br /><br />Windows XP<br /><br />1. Log on as a user that is a member of the Administrators group. <br />2. Open the Network Connections folder, right click the desired connection, and then click Properties. <br />3. Click the Advanced tab, and remove the check from Protect my computer and network by limiting or preventing access to this computer from the Internet. <br />4. Click Yes to the dialog windows that asks you to confirm your decision to disable the firewall. <br /><br /><br />Norton Internet Security<br /><br />http://www.symantec.com/sabu/nis/nis_pe/ <br /><br />1. Log on using an account with Adult or Supervisor rights. Open Norton Internet Security. <br />2. On the left side of the window, click Internet Status and then click Current Status. <br />3. In the Current Status window, click Disable. <br /><br /><br />Norton Personal Firewall<br /><br />http://www.symantec.com/sabu/nis/npf/ <br /><br />1. Open Norton Personal Firewall. <br />2. On the left side of the window, click Internet Status and then click Current Status. <br />3. In the Current Status window, click Disable. <br />4. You can also disable Norton Personal Firewall by right-clicking on the Norton Personal 5. Firewall icon in the notification area of the taskbar and selecting disable. <br /><br />Here is the web link you can see the steps to allow a web link while using Norton firewall:<br /><br />http://www.membercenter.org/NortonSetting.html<br /><br /><br />McAfee Internet Security<br /><br />http://www.mcafee.com/myapps/is5/default.asp <br /><br />1. Right-click the McAfee icon. <br />2. Point to Personal Firewall and then click Options. <br />3. Click the Security tab. <br />4. Set the Security Level by moving the slider to the desired level. <br />5. Set Access to Low. <br />6. Click OK to save changes. <br /><br />McAfee Firewall<br />http://www.mcafee.com/myapps/firewall/default.asp?duration=2 <br /><br /><br />1. Click Stop McAfee Firewall to disable the software. <br />2. From the Welcome to McAfee Firewall screen, go to the Network Control Settings and select Allow All Traffic. <br /><br />Westell 2100<br /><br />1. Open a web browser and go to the WireSpeed Dual Connect page at http://192.168.1.1/. <br />2. On the Configuration menu, select Firewall Configuration. <br />3. Select Low (or None). <br />4. Click OK when prompted to make the change. <br />5. Close the browser window. <br /> <br /><br />To enable or disable the internet connection firewall <br /><br />1. Click Start.<br />2. click Control Panel<br />3. Double–click Network Connections <br /><br />NOTE: If your Control Panel is set to Category View, click Network and Internet Connections <br /><br />4. In Category View, click Network and Internet Connections. <br />5. In Category View, click Network Connections.<br />6. Click to select the Dial–up, LAN or High–Speed Internet connection that you want to protect <br />7. Click on the connection that you want to protect. <br />8. Under Network Tasks on the left, click Change settings of this connection. <br />9. Alternatively, right-click on the connection, and click Properties. <br />10.On the Advanced tab, under Internet Connection Firewall, select one of the following: <br /><br />(I) To enable Internet Connection Firewall (ICF), select the Protect my computer and network by limiting or preventing access to this computer from the Internet check box. <br /><br />(II) To disable Internet Connection Firewall, clear the Protect my computer and network by limiting or preventing access to this computer from the Internet check box. This disables the firewall, your computer and network are then vulnerable to intrusions.<br /><br />11. Check the box to enable the firewall. <br /> <br /><br />Visit the following Web site to see the graphical representation<br /><br />http://www.microsoft.com/windowsxp/using/networking/learnmore/icf.mspx<br /><br />=======================================================================<br /><br />*Reset The BIOS:<br />================<br />* First we ensure that CD/DVD drive is detected by system BIOS, we simply reset the BIOS, while will detect all the drives attached to system.<br /><br />To restore BIOS defaults in your notebook, follow these steps:<br /><br />1. Turn on the computer. <br />2. At the HP Logo press the F2 key. <br />3. When the BIOS boots up, press F9 to set up defaults. <br />4. Make sure the 'Yes' is highlighted and hit enter. <br />5. Press F10 to save the changes. <br />6. Make sure the 'Yes' is highlighted and hit enter. <br />7. The computer should then shut down and reboot. <br /><br />The BIOS of the computer will be set to default.<br /><br />When an incorrect CD-ROM device driver is installed, the CD-ROM drive, <br />the DVD-ROM drive, or CD-ROM R/W drive may not appear in the My <br />Computer window. Question marks may also appear on the devices that <br />are listed under CD-ROM drives in Device Manager. You can resolve the <br />problem by backing up the registry and then deleting UpperFilter and <br />LowerFilter registry keys, and by replacing the existing device <br />drivers.<br /><br />Backup the registry and then delete UpperFilter and <br />LowerFilter registry keys, and then replace the existing device <br />drivers.<br /><br />=== Backing Up Registry and Registry Key ===<br /><br /> CAUTION: The registry contains critical information and a <br /> registry backup is essential. An incorrect registry <br /> entry may cause serious system problems or prevent the <br /> computer from starting. You will not be warned of any <br /> incorrect registry entries. If the registry is not <br /> backed up, the only way to recover the system is to <br /> reinstall the operating system. Do not double-click the <br /> Backup.reg file on the desktop unless you intend to undo <br /> the changes you are making to the registry. <br /><br />1. Click Start and select Run.<br />2. Type Regedit in the Open field and click OK.<br />3. Click "File" in the menu. <br />4. Click "Export" from the drop-down menu. <br />5. Click the down arrow beside "Save In" and select Local Disk(C:). <br />6. Type Backup.reg in the File Name field.<br />7. Click Save.<br /><br />Reset TCP/IP<br />============<br /><br />1. Click Start and select Run.<br />2. In the Open text field, type the following command: <br /><br /> cmd<br /><br />3. Press enter<br />4. This will open the command prompt.<br />5. In the command prompt type the following :<br /> <br /> netsh int ip reset resetlog.txt<br /><br />6. Press Enter.<br />7. Type exit and press enter.<br />8. Restart the Notebook.<br /><br />or<br /><br />1. Click Start, select My Computer, and then choose Tools in the menu bar. <br />2. Click Folder Options and select the View tab.<br />3. In the Advanced settings section, select "Show hidden files and folders" option. <br />4. Click OK. <br />5. Click Start, select Run, and type C:\WINDOWS\INF in the textbox. <br />6. Click OK. <br />7. Locate the Nettcpip.inf file.<br />8. Right-click the file Nettcpip.inf and select Install from the menu. <br /><br />Please click on start-->run and type cmd on the dos window <br /><br />type 'ipconfig /release' to let go of the address.<br />and then, type 'ipconfig /renew' to renew the IP address<br /><br />image files<br />===========<br /> <br />Why can't I save .jpg, .gif or .png images in their original format in Microsoft Internet Explorer?<br /> <br />http://www.microsoft.com/windowsxp/expertzone/newsgroupfaq.mspx#EABAA<br /> <br /><br /> <br />Additional Info on IE issues<br /> <br />http://windowsxp.mvps.org/IEFAQ.htm<br /> <br />http://www.generation.net/~hleboeuf/ieimage.htm<br /><br />Windows XP Patch: Inconsistent Gap Count Can Cause 1394 Devices to Not Enumerate<br />================================================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?displaylang=en&familyid=9e8df3f3-cd0c-4edb-936a-5f0043e88bb2<br /><br />Swsetup (Software setup)<br />=======<br /><br />On select models, you can restore some of the preinstalled applications / drivers through the Software Setup option. This option allows restoring of the application/ driver from the backup available on the hard drive and is preferred or more desirable when the customer is unable to connect to the Internet to download drivers. Below are the two methods on which this option can be accessed on HP laptops:<br /><br />Method 1: To install a preloaded application, click Start and Software Setup. A setup wizard loads, and a list of applications is displayed. Select the application you want to install, and follow the instructions on the screen. <br /> <br />1. Click Start.<br />2. Click All Programs.<br />3. Click Software Setup.<br />4. Click Next to continue.<br />5. In the Select Components box, place a check next to the Programs or Drivers you want to install.<br />6. Uncheck any Programs or Drivers that you don't want to install.<br />7. Click the Next button to begin the installation(s).<br />8. Click "Yes I want to restart my computer now."<br />9. Click Finish to complete the software setup process.<br /> <br />NOTE: To view the descriptions and space requirements of preloaded HP utilities without installing them, click Start and Software Setup, and, after viewing the utility information, click Cancel. <br /> <br /> <br /><br />Method 2: Software and Driver Installation from the C:\SWSETUP Directory on the hard drive<br /> <br />1. Click Start.<br />2. Click My Computer.<br />3. Double-click Local Disk (C:).<br />4. Double-click the SWSETUP folder.<br />5. Double-click the Program or Driver folder you want to install.<br />6. Locate the setup.exe file within the folder.<br />7. Double-click the setup.exe file.<br />8. Complete the installation steps and restart the computer.<br /><br /><br />Fed-Ex<br />======<br /><br />296869767 - HP Account number for FedEX<br /><br />Data Recovery (Hard Disk backup)<br />=============<br /><br />http://www.datarecoverynet.com/ <br />http://www.runtime.org/ <br />http://www.bitmart.net/<br /><br />Designed for Windows XP Media Center Edition 2005 Logo Partner List<br />===================================================================<br /><br />http://www.microsoft.com/windowsxp/mediacenter/partners/dfw/partnerlisting.mspx<br /><br />hpcmpmgr.exe<br />============<br /><br />I understand that when you try to Shut down a end program message related to hpcmpmgr.exe appears.<br /><br />The file “hpcmpmgr.exe” is related to HP Component Manager, a background program of HP All-In-One software. To resolve the error message, I recommend the following patch download which will disable the HP Component Manager software: <br /><br />http://home.comcast.net/~lyvwyre/hpcmpmgr_disable.exe<br /><br />If the problem persists, remove the hpcmpmgr.exe from the Startup using MSConfig utility within Windows OS. To do the same, perform the following steps: <br /><br />1. Click Start and Run.<br /><br />2. Type MSCONFIG and press Enter.<br /><br />3. Click the Startup tab.<br /><br />4. Clear the checkbox related to hpcmpmgr.exe.<br /><br />5. Click OK.<br /><br />6. Restart the system<br /><br />This should get the problem resolved. There are other steps we can try, so let us know if the suggestion above does not work. I would like to add that we value your precious time and would be here round the clock to serve you.<br /><br />configure dial-up connection in Microsoft Windows XP:<br />=====================================================<br /><br />http://www.vancouver.wsu.edu/vis/online/html/xpdialup.htm<br /><br /><br />Determining if Intel SpeedStep® Technology is Working with Windows* XP<br />======================================================================<br /><br />http://support.intel.com/support/processors/mobile/pentiumiii/sb/CS-007527.htm<br /><br />==================================================================================================<br /><br />MCE<br />===<br /><br />Digital video recorder (DVR) Media Center Edition<br />======================<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00304392.pdf<br /><br />Media center setup guide: (DVR-> Digital Video Recorder)<br />=========================<br /><br />http://www.geocities.com/hpchatbri/TV_Tuner_Setup.pdf <br /><br />Reset MCE<br />---------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00189039&lc=en&jumpid=reg_R1002_USEN<br /><br />Windows XP MCE 2005 setup<br />-------------------------<br />http://www.microsoft.com/windowsxp/mediacenter/using/setup/default.mspx<br /><br />Troubleshoot My TV<br />------------------<br />http://www.microsoft.com/windowsxp/mediacenter/using/productdoc/default.asp?url=/windowsxp/mediacenter/using/productdoc/rmtview/htm/troubleshoot.asp<br /><br />Windows MCE<br />-----------<br />http://www.thedjlinkdomain.co.uk/mce2005tips.html<br /><br />Recorded programs stored<br />------------------------<br />By default, Media Center stores the recorded programs in %sysdrive%\documents and settings\all users\shared documents\Recorded TV. If the user changes the drive to store recorded programs on to a drive that is not the system drive, Media Center stores the recorded programs in <drive letter:>\Recorded TV.<br /><br />using Media center edition:<br />---------------------------<br />http://www.microsoft.com/windowsxp/using/mce/default<br /><br />Managing the recording options manually and default:<br />----------------------------------------------------<br />http://www.microsoft.com/windowsxp/mediacenter/using/guide/recordops.mspx#CustomRecording <br /><br />Troubleshooting CD burning issues: <br />==================================<br /><br />http://support.microsoft.com/?scid=kb;en-us;324129 <br /><br />How to move the temporary files location for Windows XP CD recording <br />====================================================================<br /><br />http://support.microsoft.com/kb/308572/<br /><br />Touch up the pictures with Media Center: <br />----------------------------------------<br />http://www.microsoft.com/windowsxp/mediacenter/using/digphotos/fixpictures.mspx <br /><br />Burn movies onto DVDs: <br />----------------------<br />http://www.microsoft.com/windowsxp/mediacenter/using/DVD/burntvtodvd.mspx <br /><br />Using Media Center: <br />-------------------<br />http://www.microsoft.com/windowsxp/mediacenter/using/showme.mspx <br /><br />When trying to setup the TV signal in MCE 2005, you may receive the following error: <br />------------------------------------------------------------------------------------<br />"Tuner Not Found" <br /><br />Please visit the following Microsoft article for resolution: <br /><br />http://support.microsoft.com/Default.aspx?id=910905 <br /><br />MCEBrowser<br />----------<br /><br />Surf the internet using a Media Center remote control (MCE 2005)<br />-----------------------------------------------------<br /><br />http://www.anpark.com/software.aspx<br /><br />MCEBrowser is a plug-in for Microsoft Windows XP Media Center Edition which allows you surf the Internet using a Media Center remote control. Some of the features include: Browse to home page or favorites, scroll around within Web pages, highlight and select links within Web pages to navigate, enter text in web forms, zoom in and out for 10-foot style surfing, and compatible with Media Center Extender devices. <br /><br />Visit the following web link to download the MCEBrowser: <br />--------------------------------------------------------<br />http://www.download.com/MCEBrowser/3000-11444-10496763.html?part=dl-MCEBrowser&subj=dl&tag=button<br /><br />This will allow you to leave and join domains within Windows Media Center Edition 2005.<br />--------------------------------------------------------------------------------------<br /><br />01 - Insert Windows XP CD. <br />02 - Start > Run > X:\i386\winnt32.exe /cmdcons<br />03 - (replace X: with the appropiate drive letter) <br />04 - Acknowledge prompt by clicking 'Yes'. <br />05 - Skip updating process by clicking 'Cancel' or by pressing 'Esc' <br />06 - After installation, acknowledge success msg. by clicking 'Ok' <br />07 - Start > Shutdown > Restart <br />08 - At boot menu, select 'Microsoft Windows Recovery Console' <br />09 - Select proper installation to log onto (default: 1) and press 'Enter'<br />10 - (If prompted, enter Administrator password and press 'Enter') <br />11 - Type (without quotes) and press enter: 'cd system32\config' <br />12 - Type (without quotes) and press enter: 'copy SYSTEM C:\' <br />13 - Type (without quotes) and press enter: exit <br />14 - At boot menu, select 'Windows XP Media Center Edition' <br />15 - Start > Run > Type: 'regedit' and press enter <br />16 - Click on 'HKEY_LOCAL_MACHINE'. <br />17 - File > Load Hive... <br />18 - Browse and select C:\SYSTEM <br />19 - Specify key name 'BANANA' and click OK <br />20 - Expand: HKEY_LOCAL_MACHINE > BANANA > WPA > MedCtrUpg <br />21 - On the right-hand side, double-click IsLegacyMCE value <br />22 - Change selected value to 1 and click Ok. (THAT IS NOT AN L!) <br />23 - Click on BANANA subkey (under HKEY_LOCAL_MACHINE). <br />24 - File > Unload Hive. Confirm. <br />25 - Start > Shutdown > Restart <br />26 - At boot menu, select 'Microsoft Windows Recovery Console' <br />27 - Select proper installation to log onto (default: 1) and press 'Enter'<br />28 - (If prompted, enter Administrator password and press 'Enter') <br />29 - Type (without quotes) and press enter: 'cd \' <br />30 - Type (without quotes) and press enter: 'copy SYSTEM C:\WINDOWS\SYSTEM32\CONFIG\SYSTEM'<br />31 - (Yes, you want to overwrite - Go ahead and do it) <br />32 - Type (without quotes) and press enter: 'del SYSTEM' <br />33 - Type (without quotes) and press enter: 'exit' <br />34 - At boot menu, select 'Windows XP Media Center Edition' <br />35 - Join domain.<br /><br />http://www.tss2000.nl/vbforum/showthread.php?t=50<br /><br />Connecting video camera to MCE and capturing video<br />--------------------------------------------------<br />1. Hook up the Tv Tuner and Connect the video Camera.<br />2. open Media center on the notebook.<br />3. Select "Settings".<br />4. Select "TV".<br />5. Select "Set Up TV Signal".<br />6. Review "TV Signal Setup" message and click "Yes". Click "Next".<br />7. In the region options, please select the first option (US )which is : "Yes, select the use this region".<br />8. In the "Automatic TV signal setup" page select "I will manually configure my TV signal". Click "Next".<br />9. select "Satellite" in the "select your Tv signal" page. click Next.<br />//11. Then select number of tuners to configure as Two and click Next.<br />10. Now select "Composite video" from the list. Click next.<br />11. connect the IR blaster cables on the back of TV Tuner box. (IR blaster ports are two identical ports located on the back of TV tuner. They are the first two ports from top.)<br />12. Set-top box remote, "do you have a remote for your set-top box?" Yes or no. Select No.<br />13. Option.....Number of digits, 2, 3, or 4. Select 2.<br />14. How do you change channels? select "No, I enter the channel number"<br />15. Select set-top box brand? Select any one brand name.<br />16. In the remote control code, pick any one.<br />17. Test channel changing, Select "Changed correctly".<br />18. Select "Set up guide listings".<br />//31. options are Live TV or Recorded TV, if I select Live TV it just gives me a black screen. Kind-of like it is using tuner input 2<br /><br />DVR-MS<br />------<br />We know that the DVDfs created as DVR-MS file format from Windows XP Media Center 2005 does not play in DVD player. It is necessary to have some encoders present in the computer which allows converting DVR-MS to MPEG-2 or some allowable format which DVD players can play them. <br /><br />We have one such encoder available to download from HP and it is called as SONIC ENCODER. Here is the URL to download the Sonic Encoder: <br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-30721-1&jumpid=reg_R1002_USEN <br /><br />SoftPaq Number: sp30294.exe <br /><br />If any customer complains that that they are unable to play DVDfs created from TV Shows you can ask EU to download this SoftPaq and then create DVDfs. It should resolve the issue. <br /><br />For more details, please refer this third party URL: <br />http://www.fstop-blues.com/2005/04/windows-media-center-tip-burn-dvr-ms.html <br /><br />==================================================================================================<br /><br />Spysubtract<br />===========<br /><br />http://www.intermute.com/products/spysubtract.html<br /><br />USB driver reinstallation :<br />===========================<br /><br />To reinstall the USB port, you have to first uninstall the USB port and then reinstall it. Perform these steps to uninstall the USB port: <br /><br />1. Save and close all programs that are currently running. <br />2. Click Start, select Shut Down, and choose Restart the computer. <br />3. Press the F8 function key when the blue HP logo appears. This will display the Windows Startup menu. <br />4. Select the option to load Windows in Safe mode. <br />5. After Windows loads in Safe mode, right-click the My Computer icon and select Properties. <br />6. Select the Hardware tab and click the Device Manager button.<br />7. In the Device Manager Window, double-click the Universal Serial Bus controllers. <br />8. Right-click the device listed under Universal Serial Bus controller and select Uninstall.<br />9. Click OK to confirm the removal of the device.<br /><br />NOTE: Repeat steps 8 and 9 until all the devices under Universal Serial Bus Controller are removed. The USB port is now uninstalled. <br /><br />Now, restart the system. The system will automatically detect and reinstall the USB port. <br /><br />modem or analog to digital connector<br />====================================<br /><br />http://www.ahernstore.com/konexx-o.html<br /><br /><br />Error message when you install or start an MS-DOS or 16-bit Windows-based program<br />=================================================================================<br /><br />This issue may occur if one or more of the following files are missing or damaged: • Config.nt <br />• Autoexec.nt <br />• Command.com <br /><br /><br />To resolve this problem, I suggest you to perform the steps provided in the following microsoft article, which requires the Windows XP CD :<br /><br />324767<br /> <br />There is a 3rd party patch released for resolving this issue. The patch can be downloaded from the following link : <br /> <br />http://www.visualtour.com/downloads/xp_fix.exe <br /><br />Configure Windows media center 2005 for TV tuner :<br />==================================================<br /><br />1. Please start the Windows Media Center.<br />2. Select the "Settings" button.<br />3. Then select the "General" button.<br />4. Select " Media center Setup"<br />5. Select "Run Media Center Setup again".<br />6. From hear you can follow the on screen instructions and proceed further.<br /><br /><br />Adobe Reader 7.0Adobe Reader for Windows XP, English<br />==================================================== <br /><br />http://www.adobe.com/products/acrobat/readstep2.html<br /><br />windows Password:<br />=================<br /><br />A Password is Required Causing the Computer to not Startup or Boot <br /><br />Description <br /><br />There are multiple levels of password security built into an HP computer. <br /><br />Windows Login <br />Windows Administrator <br />Power On <br />Drive Lock <br /><br />During logon you may be required to enter one or more of these passwords if you have created a password for one of these security levels during a previous session. If you have forgotten or lost one of these passwords, you will have to use one of the following methods to access the computer depending on the password that is being requested. <br /><br /><br />NOTE: Passwords are great for preventing access to your computer, but they can be a major problem if they are forgotten. It is a good idea to write down all of your passwords and keep them in a secure place. <br /><br />Solution <br /><br />Windows Login <br /><br />The Windows Login password is needed to access Windows from the Login screen if a password was set for that user. Use one of the following options to reset a Windows login password. <br /><br /><br />Option 1: Login as another user <br /><br /><br />If there is more than one Windows user enabled on the PC, their login can be used to reset the login with the missing password. Use the following steps to reset the password. <br /><br />NOTE: This option can only be used if the other user account is enabled as an "administrator" account. <br /><br /><br />Login to the other user name. <br />Select Control Panel from the START menu. <br />Select User Accounts. <br />The next step varies by version of Windows you are using. <br />Windows XP Home <br />Select the User's name that needs to be reset. <br />Select Change Password and follow the directions. <br />Windows XP Pro <br />Select User Accounts. <br />Highlight the User's name that needs to be reset and follow the directions provided at the bottom. <br /><br /><br />Option 2: Startup in Safe Mode <br /><br /><br />The Windows Administrator account is accessible from Safe Mode. Any user account can be reset from the Windows Administrator account. Use the following steps to access Safe Mode and reset the user account with the missing password. <br />1. Hold the Power Button in for 5 seconds to turn off the computer. <br />2. Wait 5 seconds and press the Power Button again to start the computer. <br />3. Press F8 after the HP or Compaq logo screen, but before the Windows logo screen is displayed. <br />4. Select Safe Mode from the Windows Advanced Options Menu. <br />5. Select the Administrator account. <br /><br /><br />NOTE: HP does not create an Administrator password by default. If the Administrator password was created, it will need to be entered to login as Administrator. If the Administrator password is lost or forgotten, see the Windows Administrator options below. <br /><br />Select Control Panel from the Start Menu. <br />Select User Accounts. <br />Select the User's name that you wish to reset the password for. <br />Select Change Password and follow the on-screen instructions. <br /><br /><br /><br /><br />Windows Administrator <br /><br /><br />The Windows Administrator password prevents non-administrator Windows users from changing the Windows configuration or adding new applications. Some applications will not run unless the user is the the Windows administrator. Because of this limitation, by default the administrator password is not set on HP Notebook PCs. <br /><br /><br />If you have set the Windows Administrator password, make sure you write it down and put it in a safe place. If you forget the password, the solution is to re-install Windows. <br /><br /><br /><br /><br />Power On <br /><br /><br />The Power On password is set in the System BIOS options. It prevents unwanted users from accessing the computer. By default, HP does not set the Power On password. If you set the Power On password in the System BIOS options you will be prompted for it immediately after you power on the Notebook PC. <br /><br /><br />If this password is forgotten, a repair at an HP certified repair center is required to reset the computer. <br /><br /><br />Drive Lock <br /><br /><br />The Drive Lock password protects the data on your hard drive through encryption. If your computer is stolen, the data on the hard drive is inaccessible without the Drive Lock password. This password can not be reset. If it is lost or forgotten, the hard drive must be replaced. <br /> <br /><br />--------------------------------------------------------------------------------<br /><br /><br />DVD playback is choppy<br />======================<br /><br />I understand that while playing DVDs the playback is choppy. To resolve the problem, I recommend you try adjusting the hardware acceleration and try enabling DMA. <br /><br />To enhance the video display performance of the system, especially while playing a DVD, adjust the hardware acceleration slider of the graphics card by following these steps: <br /><br />1. Right-click the desktop. <br />2. Select Properties from the drop down menu. This will open the Display properties<br /> window. <br />3. On the Settings tab, click Advanced and click the Troubleshoot tab. <br />4. Move the Hardware Acceleration slider to None.<br />5. Deselect the Enable Write Combining option. <br />6. Click OK and click OK again. <br /><br />The video should now be clear and without distortions.<br /><br />If the problem persists, I recommend you also enable DMA. To enable DMA mode using the Device Manager, follow these steps:<br /><br />1. Open Device Manager. <br /><br />2. Double-click IDE ATA/ATAPI Controllers to display the list of controllers and channels. <br /><br />3. Right-click the icon for the channel to which the device is connected, select Properties, and then click the Advanced Settings tab. <br /><br />4. In the Current Transfer Mode drop-down box, select DMA if Available if the current setting is "PIO Only."<br />If the drop-down box already shows "DMA if Available" but the current transfer mode is PIO, then the user must toggle the settings. That is: <br /><br />a) Change the selection from "DMA if available" to PIO only, and click OK. <br /><br />b) Then repeat the steps above to change the selection to DMA if Available.<br /><br />If still the problem remains, I recommend you increase system resources. To get information on how to increase system resources, visit the website given below:<br /><br />c00034290<br /><br />===========================================================================================<br /><br />FAX<br />===<br /><br />Check the Fax configuration once again: <br />---------------------------------------<br />http://www.microsoft.com/windowsxp/using/setup/learnmore/crawford_02october21.mspx<br />306550 How to enable and configure the Fax service in Windows XP<br />152196 How to Install and Use Microsoft Fax<br /><br />When attempting to install Windows XP Fax software, the customers may experience "Can not copy file" error message. <br />-----------------------------------------------------------------------------------------<br />To resolve the issue and reinstall the Fax software, we can try the following steps: <br /><br />1. Click Start and Run. <br />2. In the dialog box that appears, type the following command: <br /><br />esentutl /p %windir%\security\database\secedit.sdb <br /><br />3. Click OK. <br />4. A warning message may be displayed. Click OK. <br />5. Click Start, Shut Down and then Restart to reboot the system. <br /><br />You will now be able to install the fax software. <br /><br />The information is available in c00270202. <br /><br />Windows XP fax :<br />----------------<br />If you are using the fax service inbuilt in Windows XP and has trouble receiving or sending fax, I suggest you reinstall fax service to fix the problem.<br /><br />Fax software(Dial-up or DSL)<br />-----------------------------<br />http://www.electrasoft.com/32bi.htm<br />===========================================================================================<br /><br />Volume control missing in task bar :<br />====================================<br /><br />http://www.kellys-korner-xp.com/regs_edits/netvol.reg<br /><br /><br />Windows XP backup utility<br />=========================<br /><br />http://www.onecomputerguy.com/software/ntbackup.msi<br /><br />system recovery<br />===============<br /><br />You can use the Recovery CDs that came with the Notebook to reinstall the original factory software. This process can also be used to create a larger Utility partition on the hard drive, or to create a Utility partition on a new hard drive.<br /><br /> NOTE: The hidden Utility partition contains the e-DiagTools<br /> diagnostic tests and stores hibernation data for operating<br /> systems that do not provide hibernation.<br /><br />To recover the factory installation of the hard dive, please follow the procedure below:<br /><br /> CAUTION: This procedure formats the hard drive and erases<br /> all data on the drive. After performing these steps,<br /> applications will need to be reinstalled. Back up all<br /> data from the hard drive as all data will be deleted<br /> from the drive during the process. Do not interrupt the<br /> following process or unplug the AC adapter until the<br /> process is complete.<br /><br />1. Connect the AC adapter to the Notebook.<br />2. Insert the Recovery CD (Disc 1) into the CD or DVD drive (CD-ROM, CD-Writer, DVD-ROM, or DVD Writer.) If the Notebook is turned off, use a pin or straightened paper clip to press the release switch on the drive door to open it.<br /><br />3. Turn on or restart the Notebook. To restart the Notebook, click Start, Turn Off Computer, and then Restart.<br />4. When the HP logo appears, press the ESC key to display the Boot menu.<br />5. Use the arrow keys to select the CD or DVD drive as the boot device, and then press ENTER.<br />6. When the Recovery CD dialog box appears, follow the displayed instructions. If prompted, accept the recommended partition size<br /> <br /> NOTE: When installing the factory software, the recovery process<br /> can take up to 15 minutes.<br /><br /> * If you wish to create the Utility partition without installing<br /> the factory software, click Advanced and select "Do not load<br /> operating system."<br /><br /> * If the hard drive is partitioned into several drives, install<br /> the factory software on drive C without affecting other drives.<br /> Click Advanced and select to restore only the C partition.<br /><br />7. When prompted to restart the computer, press and hold the CTRL + ALT + DELETE keys and follow any instructions that appear.<br /><br />For more details about recovering the factory installation of Windows on the Recovery CDs refer to the readme.txt file in the root directory of each disc.<br /><br /><br />Windows installer popup problem :<br />=================================<br /><br />http://www.kellys-korner-xp.com/regs_edits/wininstaller.reg<br /><br />http://www.kellys-korner-xp.com/regs_edits/wininstallerwindows.reg<br /><br />Windows installer 3.1 download<br />==============================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=889482fc-5f56-4a38-b838-de776fd4138c&DisplayLang=en<br /><br />Windows Installer 3.1 (v2) [update for installer 3.1]<br />=====================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?familyid=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en<br /><br />In order to uninstall and reinstall the sound card please follow the steps given below:<br />=======================================================================================<br /><br />1. Click on Start and select Control Panel. <br />2. Click on System icon in control panel. <br />3. Click on the "Hardware" tab.<br />4. Click on the "Device Manager" button to bring up the Device Manager.<br />5. Expand the "Sound, Video and Game Controllers" category of the Device Manager.<br />6. Select the audio device and then right click on it.<br />7. click the Uninstall option from the context menu. This will uninstall the audio device.<br />8. Now close the Device Manager window.<br />9. Click on the "Add Hardware Wizard" button in the Hardware tab of the System Properties window and follow the onscreen instructions. This will reinstall the audio device.<br /><br /><br />Please perform the following steps to program a Quick Launch button:<br />====================================================================<br /><br />1. Select Start > Control Panel<br />2. Change it to Classic View by Clicking Change it to Classic View at left side.<br />3. Double Click on Quick Launch Buttons<br />4. Choose Media Tab, Click Add under Default Media Application: Quick Lunch List<br />5. Click Browse and Select Assignment for the Media Button windows will come.<br />6. Choose the program you would like to run and click Open.<br />7. If you would like to give any name, type the name in name box.<br />8. Click OK <br />9. Click Apply then OK.<br /><br />Increasing virtual memory<br />=========================<br /><br />http://www.wown.com/j_helmig/wxpvmem.htm<br /><br />In reading your message, I understand that there is an issue with Virtual memory. It can be due to the size of Virtual memory paging file.<br />The issue can be solved by increasing the size of Virtual memory paging file. <br /><br />To fix the problem with the error message "virtual memory is low" you need to perform the following steps to increase the size of the Virtual memory paging file:<br /><br />You must be logged on as an administrator or a member of the Administrators group in order to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure. <br /><br />1. Click Start, click Control Panel, click Performance and Maintenance, and then click System. <br />2. Click the Advanced tab, and then click Settings under Performance. <br />3. Click the Advanced tab, and then click Change under Virtual memory. <br />4. Under Drive [Volume Label], click the drive that contains the paging file you want to change. <br />5. Under Paging file size for selected drive , click Custom size, type a new paging file size in megabytes (MB) in the Initial size (MB) or Maximum size (MB) box, and then click Set. <br /><br />If the problem persists, perform the following steps:<br /><br />1. Log on to the computer as Administrator. <br />2. Click Start, and then click Control Panel. <br />3. Click Performance and Maintenance, and then click System. <br />4. Click the Advanced tab, and then under Performance, click Settings. <br />5. Click the Advanced tab, and then under Virtual memory, click Change. <br />6. In the Drive [Volume Label] list, click a drive other than the one on which Windows is installed (Windows is usually installed on the drive C). Under Total paging file size for all drives, note the value that is displayed next to Recommended. <br />7. Click Custom size, and then type the recommended value in the Initial size (MB) box. <br />8. Type the maximum size that you want to allow for paging in the Maximum size (MB) box, and then click Set. <br />9. In the Drive [Volume Label] box, click the drive on which Windows is installed (usually the drive C), and then use one of the following steps: <br /><br />a. If you do not want a paging file on the drive, click No paging file , and then click Set . A message similar to the following message appears: <br /><br />If the pagefile on volume C: has an initial size of less than 126 megabytes, then the system may not be able to create a debugging information file if a STOP error occurs. Continue anyway? <br /><br />Click Yes. <br /><br />b. If you want to keep the minimum size of the paging file on the drive, click Custom size, and then type a value that is equal to or greater than the amount of RAM in the computer in the Initial size (MB) box. Type that same value in the Maximum size (MB) box, and then click Set. <br /><br />10. The following message appears: <br /><br />The changes you have made require you to restart your computer before they can take effect. <br /><br />Click OK, click OK, click OK, and then click Yes when you are prompted to restart the computer. <br /><br /><br />Please, visit the following web site to know how to improve the system performance.<br /><br /><br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00034290<br /><br />System performance in Vista:<br /><br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c00815926<br /><br />==================================================================================================<br /><br />Windows profiles<br />================<br /><br />You may receive the following error message while trying to log on to <br />Microsoft Windows XP Home Edition or Microsoft Windows XP Professional:<br /><br />"Windows cannot load your profile because it may be corrupted. You <br />may be logged in using a temporary User Profile."<br /><br />This error may occur if the current user profile is damaged. To resolve<br />this issue, you must create a new user profile by performing the <br />following steps:<br /><br />=== Creating a New User Profile ===<br /> <br />1. Click Start and then click Control Panel.<br />2. Click User Accounts.<br />3. Click Create a New Account.<br />4. When you are prompted, type the new username and then click Next.<br />5. On the Pick an Account Type page, click Computer Administrator.<br />6. Click Create Account.<br />7. Log off Windows.<br />8. Log on with the new username.<br />9. Log off Windows.<br /><br />=== Restoring the corrupted User Profile ===<br /><br />1. Log on as the Administrative user.<br />2. Right-click Start Windows Explorer.<br />3. Browse to the drive:\Documents and Settings folder. The corrupted<br /> profile is contained in a folder that has the same name as the <br /> user.<br />4. Copy the contents of the corrupted user profile folder to the new<br /> user name folder you created in the earlier procedure.<br /><br /> NOTE: Make sure that all system files and hidden files are<br /> displayed in Windows Explorer before you copy the files.<br /><br />5. Log off Windows.<br />6. Log on to Windows as the new user.<br />7. Confirm that the profile data was successfully copied from the<br /> corrupted profile. <br />8. Log off Windows.<br />9. Log on as the Administrative user.<br />10. Open Windows Explorer.<br />11. Browse to drive:\Documents and Settings folder.<br />12. Click the folder containing the original and corrupted user profile.<br />13. Press the Delete key, and then click Yes to confirm the folder<br /> deletion.<br />14. Right-click the new user name folder and then click Rename.<br />15. Type the name of the original corrupted user profile and then press<br /> Enter.<br />16. Log off Windows.<br />17. Log on to Windows as the original user.<br /><br /> NOTE: You may want to reinstall programs that were installed using<br /> the original user profile. <br /><br />Visit the following URL for information on deleting the existing profile: <br />=========================================================================<br /><br />http://office.microsoft.com/en-us/assistance/HP010407411033.aspx <br /><br />Visit the following URL for information on creating a new profile: <br />==================================================================<br /><br />http://office.microsoft.com/en-us/assistance/HP052423821033.aspx <br /><br />Next, visit the following URL for information on adding and configuring a new user account: <br />===========================================================================================<br /><br />http://office.microsoft.com/en-us/assistance/HP030760001033.aspx<br /><br />"Windows cannot load your profile because it may be corrupted" error message when you try to log on to Windows XP”<br />================================================================================================<br /><br />http://support.microsoft.com/?kbid=318011 <br /><br />How to copy data from a corrupted user profile to a new profile <br />===============================================================<br /><br />http://support.microsoft.com/?kbid=811151<br /><br />==================================================================================================<br /><br />USB Hard Disk enclosure kit<br />===========================<br /><br />You can purchase a Hard Disk Enclosure kit and insert the Notebook hard disk in that Hard Disk Enclosure kit. And then connect that Hard Disk Enclosure kit to any computer using the USB cable from that Hard Disk Enclosure kit. The Notebook hard disk will appear as a external hard disk on that computer my computer folder. Navigate through that and copy all important files to that computer. Remove the Notebook hard disk from the kit and replace it back into the Notebook and go ahead with the XP reinstallation using the CD.<br /><br />Although, one such USB hard disk enclosure kit is not available from hP, you can purchase them from the following website's:<br /><br />http://www.coolerexpress.com/me930.html<br />http://www.directron.com/kh200ubk.html<br />http://www.bixnet.com/usb20fircome.html<br />http://www.cooldrives.com/usb-2-mini-aluminum-enclosure-with-one-touch-backup.html<br />http://www.compusa.com/products/product_info.asp?product_code=50318343&pfp=BROWSE<br /><br />http://shop.store.yahoo.com/insidecomputer/usb20235hadr.html<br /><br />Reinstalling communications :<br />=============================<br /><br />Issues related to dial-up components in Windows XP can be resolved by reinstalling Communications from the Add/Remove Components. To reinstall Communications in Windows XP, you have to first locate and edit the Sysoc.inf file. The Sysoc.inf is a hidden system file that will not be listed by default. To view the Sysoc.inf file, you should enable the "Show Hidden Files and Folders" option under Files and Folders. <br /><br />You can reinstall Communications by following these three steps: <br /><br />Step 1: Display all hidden files and folders. <br />Step 2: Edit the Sysoc.inf file. <br />Step 3: Reinstall Communications using Add/Remove Programs. <br /> <br /><br />Step 1: To display the hidden files and folders, follow these steps:<br /><br />1. Click Start and select Control Panel. <br />2. Click Appearance and Themes. <br />3. Click Folder Options and select the View tab. <br />4. Enable the option "Show Hidden Files and Folders." <br />5. Deselect "Hide Operating system Files" under Files <br /> and Folders. <br />6. Click Apply and click OK. <br /><br />You can now view all hidden files and folders. <br /><br /><br />Step 2: Make changes in the Sysoc.inf file by following these steps:<br /><br /> NOTE: Create a backup copy of the Sysoc.inf file before making <br /> any changes to the file. <br /><br />1. Click Start and select My Computer. <br />2. Double-click C: drive. <br />3. Double-click WINDOWS folder. <br />4. Double-click the "Inf" folder and open the Sysoc.inf file. <br />5. In the INF folder under the [components] section, locate the <br /> following entry: <br /><br /> "CommApps=ocgen.dll,OcEntry,communic.inf,HIDE,7" <br /><br />6. Remove "hide" from the entry and ensure that it appears as given <br /> below: <br /><br /> "CommApps=ocgen.dll,OcEntry,communic.inf,7"<br /><br />7. Save and close the Sysoc.inf file. <br /><br /><br />Step 3: Reinstalling Communications using Add or Remove programs: <br /><br />1. Click Start and select Control Panel. <br />2. Click Add or Remove Programs and then click Add/Remove Windows <br /> components. <br />3. Double-click Accessories and Utilities. <br />4. Deselect the Communications checkbox. <br />5. Click OK and click Next. Windows will complete the upgrade and <br /> prompt you to complete the process. <br />6. Click Finish and restart the computer. <br />7. After Windows loads, repeat steps 1-3. <br />8. Select the Communications checkbox. <br />9. Click OK and click Next. <br />10. Click Finish and restart the computer. <br /><br />Communications is now reinstalled on the computer.<br /><br /><br />DVD Brands<br />==========<br /><br /><br />Please find the brand codes of few manufacturers of DVD media.<br /><br />There are Media IDs of some high quality DVD media:<br /><br />RITEKGx = RITEK <br /><br />OPTODISC = Optodisc <br /><br />RICOHJPN = Ritek or Ricoh <br /><br />PRODISCS03 = PRODISC <br /><br />MCC = Mitsubishi Chemicals <br /><br />PVC = Pioneer.<br /><br />Be aware of fake discs using forged ID's: SONY = Fake Sony (Sony doesn't make DVD media with Media ID: SONY<br /><br /><br />CD burning<br />==========<br />http://www.cdburnerxp.se/download.php<br /><br />RecordNow 3.1 Download: <br /><br />ftp://ftp.hp.com/pub/softlib/software1/ob743/ob743en/rnsetup.exe<br /><br /><br />RecordNow 4.56 Update: <br /><br />ftp://ftp.hp.com/pub/softlib/software2/COL3495/ob-12130-1/rn456u.exe<br /><br />HP System check for notebook PCs<br />================================<br /><br />http://h20239.www2.hp.com/techcenter/HP_SystemCheck/hp_syscheck.htm<br /><br />Video card upgrade<br />==================<br /><br />I understand your requirement for upgrade Video card.<br /><br />I regret to inform you that the display adapter installed on your Pavilion notebook is integrated onto the system board. The graphics adapter is not an option for upgrade on most of the notebook computers. This is because the notebook computers are equipped with an onboard graphics adapter which cannot be replaced separately. Additionally, there is no provision for the installation of an additional graphics adapter like in a desktop computer, where you can install two display adapters simultaneously (a PCI and an AGP display adapter), if it is necessary. <br /><br />However in order to boost the video performance in the notebook I would suggest you to perform the following steps.<br /><br />1 Install Directx.<br />2 Change the Hardware Accelerator settings.<br />3 Install latest Video drivers<br /><br />Step 1: Download and Install the Directx software from the following URL:<br /><br />http://www.microsoft.com/downloads/details.aspx?familyid=FB73D860-5AF1-45E5-BAC0-9BC7A5254203&displaylang=en<br /><br />Step 2: Adjusting hardware acceleration:<br /><br />1. Right-click on empty region of the Desktop. <br />2. Select Properties.<br />3. Click the Settings tab.<br />4. Click the Advanced button. <br />5. Click the Troubleshoot tab.<br />6. Adjust the slider to a desired level (until when the problem does not occur).<br />7. Click Apply, then OK, then OK again to accept the change.<br />8. Restart the computer.<br /><br />For more information on Hardware acceleration steps visit the following web site:<br /><br />http://www.ati.com/support/faq/winxp/winxpconfigadjusthardwareaccelslider.html<br /><br />Step 3: Install latest Video drivers from the following web site :<br /><br /><br />As it weould be better to give them something then just saying that there is no option available, i hope you will use it.<br /><br />I am afraid that this will disappoint you, the graphics adapter is not an option for upgrade on most of the notebook computers. This is because the notebook computers are equipped with an onboard graphics adapter which cannot be replaced separately. Additionally, there is no provision for the installation of an additional graphics adapter like in a desktop computer, where you can install two display adapters simultaneously (a PCI and an AGP display adapter), if it is necessary. Therefore, you cannot upgrade the video card of the Notebook.<br /><br />Laptop Hard Drive Converters<br />============================<br /><br />http://www.cablesnmor.com/hard-drive-converter.html<br /><br /><br />Drive information :<br />===================<br /><br />http://www.photodex.com/support/drivelist.html?make=Hl-dt-st<br /><br />http://www.pioneeraus.com.au/computer/dvdwriters/dvr-k14/<br /><br /><br />Windows Installer stops responding when you install an update<br />=============================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=36dd19df-bc5e-44b7-a339-6794d97994a2&DisplayLang=en<br /><br />How to Share and Set Permissions for Folders and Files Using Windows XP<br />=======================================================================<br /><br />http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/filesharing.mspx<br /><br /><br />Standby and Hibernation<br />=======================<br /><br />Hibernation and standby are very low power states where all system content and data is stored in the computer's memory. During hibernation and standby, most of the system's components are turned off. If you put the computer in hibernation or on standby, you can conserve significant power. The computer can very quickly restart and retrieve its previous state.<br /><br />These days we are getting a lot of issues with the Hibernation and Standby particularly in the ZV5000 ZV6000, ZX5000, DV1000, DV4000 also with the ZD7000 and ZD8000 series. <br /><br />Case 1: It will not give any error message<br /><br />Solution : Download and install the "System Default settings" update from the resepective model driver page (if available).<br /><br />Case 2: Quick launch is preventing the computer from entering Standby or Hibernation.<br /><br />Solution : Download and install the latest Quick Launch drivers, also, if the model have the "System Default settings" in the drivers list, install that as well.<br /><br />Case 3: "Device Driver for the Standard 101/102-Key or Microsoft Natural PS/2 Keyboard" Error Message When You Try to Enter Standby<br /><br />Solution : <br /><br />http://support.microsoft.com/default.aspx?scid=kb;en-us;814149<br /><br />Case 4 : The Device Driver for Com1 Is Preventing the System From Entering Hibernation<br /><br />Solution : <br /><br />810905<br /><br />Note : Apply the "System Default settings" update to all the above issues if and only if there is an update available in that particular notebook's driver page.<br /><br />Delete restoration data and proceed to system boot menu. (hibernation issue)<br />--------------------------------------------------------<br />http://support.microsoft.com/?kbid=907477<br /><br />L2000 notebook memory replacement(user accessible)<br />==================================================<br /><br />Note: Only one memory slot is user accessible and upgradeable.<br /><br />Preparing to remove or insert a memory module<br /><br />Before removing or inserting a memory module:<br /><br />1. Save your work and close all open applications. <br />2. Shut down the notebook. If you are unsure whether the notebook is off or in hibernation, turn the notebook on and then shut it down through the operating system. <br />3. Disconnect all external devices connected to the notebook. <br />4. Disconnect the notebook from external power. <br />5. Turn the notebook upside down. <br />6. Remove the battery pack. <br />7. Loosen the expansion memory module compartment screws 1 and then lift up and remove the expansion memory module compartment cover 2. <br /><br /><br /><br />Removing a memory module<br /><br />To remove a memory module:<br /><br />1. Pull away the retention clips on each side of the module 1. (The module tilts upward.) <br />2. Grasp the module by the edges released by the retention clips, and then gently pull the module out of the expansion memory module slot 2. <br /> Note: To protect a memory module after removal, place it in an electrostatic-safe container.<br /><br /><br /><br /><br />Inserting a memory module<br /><br />To insert a memory module:<br /><br />1. Align the keyed (notched) edge of the module with the keyed (tabbed) area in the expansion memory module slot. <br />2. With the module at a 45° angle from the surface of the expansion memory module compartment, press the module into the expansion memory module slot until the module is seated 1. <br />3. Push the module downward until the retention clips snap into place 2. <br /><br /><br /><br />Completing the installation<br /><br />After inserting or removing a memory module:<br /><br />1. To close the expansion memory module compartment: <br /> Align the tabs on the expansion memory module compartment cover with the cover slots on the notebook. <br />2. Tilt the cover downward until it is seated 1. <br />3. To secure the expansion memory module compartment cover, reinsert and then tighten the screws that secure the cover to the notebook 2. <br /><br />4. Replace the battery pack, reconnect the notebook to external power, and then turn on the notebook. <br /> Note: These illustrations show the location of the expansion memory module slot on the Compaq Presario, but this is in a similar location on the HP Pavilion.<br /><br />HP Memories Disc Creator software download<br />==========================================<br /><br />http://www.hp.hu/memories_disc_creator_software/download/setupexe.zip<br /><br /><br />You can use the HP Memories Disc Creator application to create a disc with mixing of images and music. You can download and install the HP Memories Disc Creator application from the following web link:<br /><br /> <br /><br />ftp://161.114.115.36/Memories_Disc_UK.zip<br /><br /> <br /><br />* After visiting the URL, save the file on to the hard drive by specifying a path<br /><br />* Extract the downloaded file and double click on the setup file and follow the onscreen instructions to install<br /><br />* Restart the computer.<br /><br /> <br /><br />Once the installation has been completed a "HP Memories Disc" icon will be appeared on the desktop and you can double click this icon to start using the application. To create a memories disc, please go through the following steps:<br /><br /> <br /><br />1. Place a CD-RW (recommended) or a CD-R in your CD writer.<br /><br /> <br /><br /> NOTE: Some CD writing software starts automatically when <br /><br /> you put media in the drive. If another CD writing application <br /><br /> starts, just close it and continue with the memories disc wizard.<br /><br /> <br /><br />2. Click the Memories Disc icon from your desktop. The memories disc wizard starts.<br /><br /> <br /><br /> The wizard leads you through the process of creating the disc. These steps include the following tasks: <br /><br /> <br /><br />* Adding images to build an Album.<br /><br />* Arranging and rotating images, if necessary.<br /><br />* Selecting photo show options, including adding a title to the photo show, selecting background music, and selecting the display time (number of seconds each image remains on the screen).<br /><br />* Selecting CD-recording options, including recording speed and format.<br /><br /> <br /><br />3. When you’ve finished making selections, click Make Disc to start the process. <br /><br /> <br /><br /> The status window informs you of the time remaining to create the memories disc, and notifies you when the process is complete. <br /><br /> <br /><br />The memories disc CD can be played on a compatible DVD player, or played and used on your computer using a compatible browser.<br /><br />Turn off IMAPI<br />==============<br /><br />To turn off IMAPI please follow the steps below :<br /><br /> 1.Click on start <br /><br /> 2.Click on Settings<br /><br /> 3.Click on control panel.<br /><br /> 4.click on Adminstrative Tools<br /><br /> 5.Click on services, <br /><br /> 6.Scroll down to "IMAPI CD_Burning COM Service" doulble click on it<br /><br />check to see if you are in General Tab, and then scroll the "startup Type" to "Disabled", and click on apply. <br /><br /><br />Download Sonic record now engine :<br />==================================<br /><br />In order to resolve the CD burning (writing) issue with the Record now software in your Notebook, I suggest you to download and install the Record now engine from the following website link :<br /><br />http://support.sonic.com/dwnld/engine.asp?type=desktop&product=recordnow<br /><br />After you open the above link, please follow the below steps :<br /><br />1. Enter First name, Last name and E-mail address<br />2. Click "submit" button.<br />3. In "Select a product" list select "RecordNow"<br />4. Select "Click here to login"<br />5. In "Choose your product" select "RecordNow"<br />6. Provide the same e-mail Id you have provided in the first step.<br />7. In the next page select "Registration" tab in the top navigation menu.<br />8. Select "RecordNow! 6.5 and later" link.<br />9. In the next page you will be asked for a serial number of the sonic record now you have.<br /><br />In order to obtain that serial number, you need to check that from your Notebook registry. Follow the below steps to retreive the sonic record now serial number : <br /><br />1. Open RecordNow and make a note of the "Version" information. You can also get the Version information by clicking Help, About RecordNow! from within RecordNow application (e.g.,6.5.1).<br />2. Start, Run, Regedit<br />3. Click Edit, Find<br />4. Enter the Version number of RecordNow in "Find what: " text box.<br />5. Make sure the "Keys", "Values" and "Data options" are checked and the "Match whole string only" option is unchecked.<br />6. Click the Find Next button. <br />7. After a couple of minutes, Windows will display the searched string in the registry, (e.g., 6.5.1) against the DisplayVersion field.<br />8. The task bar in the registry would show a path similar to My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\0DEF1459F7230FD4B <br />9. In the right window, look for a string called ProductID and make a note of the value against thist string. This value would be about 17 characters in length and typically would start with CXXXXXXXXXXXXXXXX.<br /><br />This is the number that you would need to use as a Serial Number while registering/upgrading software from Sonic website.<br /><br />This serial number should be used in the previous step 9, where you have stopped previously when it asked for the serial number.<br /><br />Then in the next steps you can download the sonic record now engine and install it.<br /><br />Convert BMP to JPEG<br />===================<br /><br />1. Select "Start -> All Programs -> Accessories -> Paint". <br />2. Now the "Paint" application will be open.<br />3. Select "File -> Open". <br />4. This will open the "Open" dialog box.<br />5. In the "Look in" field select the path(directory or folder) where your bitmap files are located(which should be converted.<br />6. In the "Files of type" field, select "Bitmap Files". <br />7. From the list select the first BMP file to convert and Click ""Open" button.<br />8. This will open the BMP file in Paint application. <br />9. Select "File" and then select "Save As".<br />10. In the "Save As" field, select "JPEG(*.jpg, *.jpeg, *.jpe, *.jfif)". <br />11. In the "Save In" field select the path or folder where you need to save this converted JPEG file.<br />12. This is the complete process to convert one BMP image to JPEG format.<br />13. Repeat the steps from step 3 to convert all the files.<br /><br /><br />Windows XP Service Pack 2 Network Installation Package for IT Professionals and Developers<br />==========================================================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=049c9dbe-3b8e-4f30-8245-9e368d3cdb5a&displaylang=en<br /><br /><br />Macromedia Flash Player Download Center Windows<br />===============================================<br /><br />http://www.macromedia.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash<br /><br /><br />Backup windows XP<br />=================<br /><br />When you install Windows XP Home Edition, the Microsoft Backup tool is missing <br />from the list of available system tools during Setup. Also, after you install <br />Windows XP Home Edition, the Backup tool is missing from the list of installed <br />system tools. This issue occurs because Windows XP Edition does not install the <br />Backup tool. <br /><br />Unlike programs such as CHKDISK, Disk Defragmenter, Paint, and so on, the <br />Microsoft Backup tool is not a core component of Windows XP Home Edition. The <br />Microsoft Backup tool has been included with the retail, released version of <br />Windows XP to help maintain the functionality of Microsoft Backup. It is <br />important to note that the Microsoft Backup tool cannot provide extensive <br />backup functionality. Because of this, if you need to backup data, Microsoft <br />recommends you obtain and install a third-party backup program. <br /><br />However, you can download and install this Micorsoft Backup Utility from the <br />following weblink:<br /><br />http://au.geocities.com/winxpert2001/Backup.zip<br /><br />NOTE : You must have permissions as an administrator or a backup operator on <br />your computer to back up files and folders. Also, backup operators and <br />administrators can back up and restore encrypted files and folders without <br />decrypting the files or folders. <br /><br />Steps to Back Up Files and Folders:<br /><br />1. Double-click NTBackup.exe. The Backup or Restore Wizard starts. <br />2. Click Advanced Mode . <br />3. Click the Backup tab. <br />4. On the Job menu, click New . <br />5. Select the check boxes for the drives that you want to back up. If you want <br />to be more specific in your selections, expand the drive that you want, and <br />then click the check boxes for the files or folders that you want. <br />6. Select the System State check box. <br /><br />NOTE : If you want to back up your system settings as well as your data files, <br />you should back up all the data on your computer plus the System State data, <br />which includes such things as the registry, the COM+ class registration <br />database, files under Windows File Protection, and boot files. <br /><br />7. In the Backup destination list, click the backup destination that you want to use. <br />8. If you clicked File in the previous step, type the full path and file name <br />that you want in the Backup media or file name box. Note that you can also <br />specify a network share as a destination for the backup file. <br />9. Click Start Backup . The Backup Job Information dialog box appears. <br />10. Under If the media already contains backups , use one of the following steps: <br /><br />If you want to append this backup to previous backups, click Append this backup to the media . <br /><br />If you want to overwrite previous backups with this backup, click Replace the <br />data on the media with this backup . <br /><br />11. Click Advanced . <br />12. Select the Verify data after backup check box. <br />13. In the Backup Type box, click the type of backup that you want. When you click a backup type, a description of that backup type is displayed under "Description." <br />14. Click OK , and then click Start Backup . A Backup Progress dialog box <br />appears, and the backup starts. <br />15. When the backup is complete, click Close . <br /><br />Steps to Restore Files and Folders:<br />1. Double-click NTBackup.exe. The Backup or Restore Wizard starts. <br />2. Click Advanced Mode . <br />3. Click the Restore and Manage Media tab. <br />4. Use one of the following steps: <br /><br />If you want to restore from a backup file, expand File , and then expand the <br />backup file that you want. For example, expand Backup.bkf created 01/01/2002 at <br />1:15 PM . Backup includes the date and time of the backup as part of the file <br />name by default. <br /><br />If you want to restore from a tape backup, expand the tape device that you want <br />(for example, Travan ), and then expand the media name that you want. For <br />example, expand Media created 01/01/2002 1:15 PM . <br /><br />5. Select the check boxes for the folders that you want to restore. If you want <br />to be more specific in your selections, double-click the folder that you want, <br />and then select the check boxes for the files or folders that you want to <br />restore. <br />6. If you are restoring the entire operating system, select the System State <br />check box. <br /><br />NOTE : If you want to restore the operating system as well as your data files, <br />you should restore the System State data, which includes such things as the <br />registry, the COM+ class registration database, files under Windows File <br />Protection, and boot files. <br /><br /><br />7. In the Restore files to box, use one of the following steps: <br /><br />Click Original location if you want to restore the files to the location from <br />which you backed them up. Use this selection when you restore the entire <br />computer. <br /><br />Click Alternate location if you want to restore a file or files to another <br />location on the hard disk. Type the location that you want in the Alternate <br />location box. Use this selection to prevent the restore operation from <br />overwriting existing files on your computer. <br /><br /><br />Click Single folder if you want to restore a file or files to a single folder <br />on the hard disk. Type the location that you want in the Alternate location <br />box. Use this selection to separate the restored files or folders from the rest <br />of the files on the hard disk. <br /><br />8. On the Tools menu, click Options . <br />9. Click the method that you want Backup to use when it restores a file that is <br />already on the computer, and then click OK . Backup uses this selection to <br />determine whether to overwrite an existing file only when it restores a file in <br />a folder that contains the existing file. <br /><br />NOTE : If you are restoring the operating system, click Always replace the file <br />on my computer . <br /><br />10. Click Start Restore . <br />11. If the following message appears, click OK if you want to restore the <br />System State information with the selected backup: <br /><br />Warning <br /><br />Restoring System State will always overwrite current System State unless <br />restoring to an alternate location. <br /><br />12. In the Confirm Restore prompt that appears, click OK . A Restore Progress <br />dialog box appears, and the restore operation starts. <br />13. When the restore process is complete, click Close . If you are prompted to <br />restart the computer, click Yes . <br /><br /><br />Deleting user account<br />=====================<br /><br />1. Press F8 and select Safe Mode. <br />2. Click Start, Control Panel.<br />3. Double-click User Accounts.<br />4. Click Change an account in the Pick a task list box. <br />5. Click the account that you want to change. <br />6. Click Delete the account to delete the user account from the computer. When you delete the account, you are given the option to save the user's files on the computer. <br /><br />Live TV<br />=======<br /><br />1 Press the TV button on the remote control or select My TV from the main start menu. Use the arrow buttons on the remote control to select Live TV, and then press OK. The last channel selected or the first channel available begins playing.<br />2 Select a channel by using the CH/PG (+) or (–) buttons or by using the numeric keypad on the remote control, and then press Enter on the remote control. The channel number and program information are displayed in the window.<br />3 Press the More information button to open another menu with the following options and<br />information:<br />¦ A zoom option.<br />¦ Access to Messenger and Settings windows.<br />¦ Program information such as channel number and station, title and time period of program,<br />actual time, and a brief summary of the program and TV rating, if available. Recording options are also shown.<br />4 To exit full-screen mode and return to the previous window, press Back on the remote control.<br /><br /><br />Media Center Guide<br />==================<br /><br />http://www.geocities.com/hpmobilecomputing/Dual.zip<br /><br />Media Center setup<br />==================<br /><br />http://www.geocities.com/hpnotebooks/Media_Center_Setup.doc<br /><br /><br />Reinstall 98<br />============<br /><br />Follow these steps on any other computer with Windows 98 to create Windows 98 Boot disk:<br /><br />1. Click "Start", "Settings", "Control Panel".<br />2. Double-click on "Add/Remove Program".<br />3. Go to "Startup Disk" tab.<br />4. Put a floppy diskette in the A: drive.<br />5. Click on "Create Disk".<br /><br />If you do not have a system with Windows 98, then you can visit the following Web site and download the Windows 98 startup disk:<br /><br />http://williamshaffer.org/testdrive/techtools/boot98.exe<br /><br />1. Download the boot98.exe file. <br />2. Place a blank floppy disk in the drive. <br />3. Double-click the boot98.exe file to create a Windows 98 startup disk.<br /><br />Now, follow these procedure to reinstall Windows 98:<br /><br />1. Start the system with the Windows 98 startup disk.<br />2. You will get A:\><br />3. Type c:\Windows\Options\cabs\setup.exe <br />If you get any error message, type c:\Windows\Options\install\setup.exe<br />and press enter.<br />4. Follow the onscreen instructions.<br /><br />Resetting windows XP user password<br />==================================<br /><br />When you have forgotten your user account password, you need to reset the user account password from the Control Panel. You must first login as the built-in administrator by following these steps:<br /><br />1. Restart the computer. <br />2. When the HP logo appears, tap the F8 key on the keyboard <br /> until the Windows Advanced Options menu appears.<br /><br /> NOTE: If you begin tapping the F8 key too soon, some computers <br /> may generate a "keyboard error" message. Please restart <br /> the computer and try again. <br /><br />3. Using the arrow keys on the keyboard, scroll and select the Safe <br /> mode menu item.<br />4. Press Enter.<br />5. Login as an administrator. The user name is "administrator" and <br /> the password is user specified (if any) or blank by default.<br /><br />You can now reset the user account password by following these steps:<br /><br />1. Click Start and select Control Panel. <br />2. Double-click the User Accounts icon. <br />3. Select the user account for which the password is forgotten.<br />4. Click Create Password.<br />5. Leave the New Password, New Password Confirmation, and the Password <br /> Hint fields blank.<br />6. Click Create Password button.<br />7. Log off as Administrator and restart the system.<br /><br />Now, you can log onto the user account without using a password. <br /><br /> NOTE: The same process can be followed to change the password of <br /> the user account.<br /><br /><br />TV Tuner setup<br />==============<br /><br />http://www.geocities.com/hpchatbri/TV_Tuner_Setup.pdf<br /><br /><br />JVM download<br />============<br /><br />http://www.softwarepatch.com/windows/javavm.html<br /><br />Share Your Printer Over a Home Network Using Windows XP<br />=======================================================<br /><br />http://www.microsoft.com/windowsxp/using/networking/expert/honeycutt_july2.mspx<br /><br />Sasser<br />======<br /><br />http://securityresponse.symantec.com/avcenter/venc/data/w32.sasser.removal.tool.html<br /><br /><br />Update sonic record now engine<br />==============================<br /><br />Update the Sonic Record Now application using the web update feature within the application. <br /><br /><br />Click Start > All Programs > RecordNow! CD+DVD Recording > RecordNow! <br /><br /><br />Once the program launches, check for updates by clicking on the question mark icon in the upper right hand corner, then select "Check For Updates."<br /><br /><br />Deleting upperfilter and lowerfilters<br />=====================================<br /><br /><br />1. Click Start >> Run,in the Run command box type REGEDIT and press OK. This will open the Windows Registry. <br />2. Click on Edit >> Find..(Ctrl + F),and type "UPPERFILTER" as it is without the quotes and press enter. Once its found delete it.<br />3. Click on Edit >> Find..(Ctrl + F),and type "LOWERFILTER" as it is without the quotes and press enter. Once its found delete it. <br />4. Now press F5 to refresh the system and exit from the Registry editor. <br /><br />or<br /><br />alternate procedure<br />-------------------<br /><br />Caution: Using Registry Editor incorrectly can cause very serious,<br />system-wide problems. So you need to take backup of registry before<br />editing it.<br /><br />1. Click Start.<br />2. Click Run.<br />3. In the "Open" field type REGEDIT.<br />4. Click OK.<br />5. Click "File" in the menu bar.<br />6. Click "Export" from the drop down menu this will open a new box.<br />7. Click the down arrow beside "Save In" and select "Local Disk (C:)".<br />8. In the File Name field type BACKUP.REG.<br />9. Verify that under the "Export Range", that the radio button is beside<br />"All".<br />10. Click Save.<br />11. Click the plus sign (+) beside HKEY_LOCAL_MACHINE.<br />12. Click the plus sign (+) beside System.<br />13. Click the plus sign (+) beside CurrentControlSet.<br />14. Click the plus sign (+) beside Control.<br />15. Click the plus sign (+) beside Class.<br />16. In the left hand window pane click on<br />{4D36E965-E325-11CE-BFC1-08002BE10318} to select that key.<br />17. In the right hand window pane select the UpperFilters registry key<br />and press the delete key on the keyboard.<br />18. Confirm with an OK.<br />19. In the right hand window pane select the LowerFilters registry key<br />and press the delete key on the keyboard.<br />20. Confirm with an OK.<br />21. Click the "X" in the upper right hand corner of the Registry Editor<br />window to close it.<br /><br /><br />Isolate CD/DVD reading issues<br />=============================<br /><br />Right My Computer > Properties > Hardware Tab > Device Manager.<br /> <br />Now that We have Device manager open, double click on optical drive (Under CD/DVD list)<br />You have Properties window now click on Volume tab and click on Populate Button (Make sure that the cd or dvd disc is in the drive)<br />This will give you the CD/DVD information (like capacity) if the drive has a problem then it will show No media.<br /><br />Disable hyperthreading<br />======================<br /><br />1. Select Start -> Run.<br />2. Type<br /><br /> msconfig<br /><br /> Press Enter. <br />3. Select the "BOOT.INI" tab.<br />4. Click on the "Advanced Options" button<br />5. Check "/NUMPROC" and set value as 1<br /><br />or<br /><br />1. Logon as administrator. Press F8 after you see the HP logo. Select Safe Mode and press Enter. Click on Administrator. (The password is blank unless changed by user).<br />2. Click Start, Click Run. Type Cmd and click Ok<br />3. Type attrib -r -h -s c:\boot.ini and press Enter<br />4. Type exit and press Enter<br />5. Click Start, Click run. Type c:\boot.ini and click Ok<br /><br /> Add /numproc=1 at the end of the line multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect <br /><br />The line should look like:<br /><br />multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /fastdetect /numproc=1 <br /><br />6. Click File, Click Save<br />7. Close file<br />8. Click Start, Click Run. Type Cmd and click Ok.<br />9. Type attrib +r +h +s c:\boot.ini and press Enter<br />10. Type exit and press Enter<br />11. Restart computer<br /><br />Intel Hyper-Threading Test Utility Fails to Pass<br /><br />RAM speed<br />=========<br /><br />http://www.familoo.com/familoo/RepFiles/8585322307/aida32ee_393.exe<br /><br />Removing Norton Ghost 2003 after Add/Remove Programs does not work<br />==================================================================<br /><br />http://service1.symantec.com/SUPPORT/ghost.nsf/8f7dc138830563c888256c2200662ecd/d8b07104e1dd4e5688256c230059b420?OpenDocument&src=bar_sch_nam<br /><br />Removing your Norton program using SymNRT <br />=========================================<br /><br />http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=bar_sch_nam&docid=2004072316001306<br /><br /><br />What You Should Know About Sasser<br />=================================<br /><br />http://www.microsoft.com/security/incident/sasser.mspx<br /><br /><br />Quick launch preventing the notebook from entering hibernation :<br />================================================================<br /><br />1. Logon as the system administrator. <br />2. Right-click My Computer and select Properties option.<br />3. Click the Hardware tab and click Device Manager button.<br />4. Double-click Keyboard.<br />5. Right-click HID Keyboard Device drivers. The entry may vary <br /> depending on the keyboard manufacturer.<br />6. Select Properties option. <br />7. Click Power management tab.<br />8. Select the "Allow this device to bring the computer out of standby" <br /> option.<br />9. Click OK.<br />10. Restart the system.<br /><br /> NOTE: If you are not using a USB keyboard, the Power Management <br /> tab will not be listed.<br /><br />Performing the steps will allow the system to enter the Sleep or Standby mode without generating any error messages. If still issue is unresolved then perform these steps to troubleshoot the issue.<br /><br /><br />configure the network. Agent can check the following URLs for reference: ========================================================================<br /><br /><br />http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/hnw_preexisting_network_overvieww.mspx http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/hnw_add_new_computer_setupw.mspx http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/hnw_run_nsw_from_floppy.mspx http://www.practicallynetworked.com/sharing/xp/addxp.htm <br /><br />http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prjk_dec_lgsc.asp<br /><br /><br />ITunes<br />======<br /><br />http://www.apple.com/itunes/download/<br /><br />If iTunes doesn't recognize an audio CD (it doesn't appear in the Source list), quit iTunes, then open it again by double-clicking the application icon in the iTunes folder in the Program Files folder on your hard disk. Do not open it using the iTunes shortcut on your desktop. If iTunes now recognizes the CD, delete the iTunes shortcut and create a new one. <br /><br />Norton<br />======<br /><br />Live update<br /><br />http://symantec.atgnow.com/consumer/resultDisplay.do?gotoLink=17129&docType=1000&contextId=15149%3A17129.17252&clusterName=ConsumerCluster&contentId=450a1939-274d-4e7e-bb36-d3282724acd3&responseId=a7a613d67668be41%3A1b1fbf4%3A10695402ec0%3A4c73&groupId=1&answerGroup=20&score=463&page=http%3A%2F%2Fservice1.symantec.com%2Fsupport%2Fsharedtech.nsf%2Fpfdocs%2F2003122913081513%2Findex.html&result=19&excerpt=If+you+are+using++this+type+of+software+you+should+disable+it+if+you+notice+problems++when+downloading+LiveUpdate+packages.&resultType=5000#<br /><br />Enabling and disabling Automatic LiveUpdate <br />===========================================<br /><br />http://symantec.atgnow.com/consumer/resultDisplay.do?gotoLink=69&docType=1000&contextId=14920%3A69.112&clusterName=ConsumerCluster&contentId=450a1939-274d-4e7e-bb36-d3282724acd3&responseId=a7a613d67668be41%3A1b1fbf4%3A10695402ec0%3A4c24&groupId=1&answerGroup=4&score=663&page=http%3A%2F%2Fservice1.symantec.com%2Fsupport%2Fsharedtech.nsf%2Fpfdocs%2F2000081608353806%2Findex.html&result=3&excerpt=Enabling+and+disabling+Automatic+LiveUpdate&resultType=5000#<br /><br />HP carepacks register<br />======================<br /><br />www.hp.com/go/lookuptool/<br /><br />Link and phone no to Register Carepaq Online <br />=================================<br /><br />call 1-866-234-1377<br /><br />http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_registration_physical_intro.asp?code=ELER::-U<br /><br />Register<br />========<br /><br />register.hp.com<br /><br />HP Trade in program<br />===================<br /><br />http://www.hp.com/united-states/tradein/contact.html<br /><br />Using vbs reg files from kelly<br />==============================<br /><br />1. Save the REG File to your hard disk. Double click it and answer yes to the import prompt.<br /><br />REG files can be viewed in Notepad by right clicking on the file and selecting Edit.<br /><br /> <br /><br />To use the VBS Files: Download .vbs file and save it to your hard drive (you may want to right click and use Save Target As). Double click the vbs file. You will be prompted when the script is done. <br /><br /> <br /><br />NOTE: If your anti-virus software warns you of a "malicious" script, this is normal if you have "Script Safe" or similar technology enabled. These scripts are not malicious, but they do make changes to the System Registry.<br /><br /><br />Reinstall Audio<br />===============<br /><br />1. Right-click My Computer, click Properties.<br />2. Click the Hardware tab, and then click Device Manager.<br />3. Double-click "Sound, video, and game controllers." <br />4. Remove the devices one by one by highlighting each one, Right click on the drivers listed under sound and video and click on uinstall button and then the OK button. You will have to go back to sound, video, and game controllers each time, to complete this process.<br />Once this is done, there will no longer be a sound, video, and game controllers category.<br />5. Click Close at the System Properties box to close the properties box.<br />6. Restart the system. When Windows restarts, it should detect and reinstall your sound drivers.<br /><br />Download and install audio driver for your notebook from the following URL<br /><br />Vista <br /><br />1. Click on start-->search<br />2. type device manager, and then double click on Device Manager shortcut.<br />3. Double-click "Sound, video, and game controllers." <br />4. Remove the devices one by one by highlighting each one, Right click on the drivers listed under sound and video and click on uinstall button and then the OK button. You will have to go back to sound, video, and game controllers each time, to complete this process.<br />Once this is done, there will no longer be a sound, video, and game controllers category.<br />5. Click Close at the System Properties box to close the properties box.<br />6. Restart the system. When Windows restarts, it should detect and reinstall your sound drivers.<br /><br />Download and install audio driver for your notebook from the following URL<br /><br /><br /><br />codex<br /><br />http://www.free-codecs.com/DivX_Free_download.htm<br /><br />S3 savage IX 4<br />==============<br /><br />http://ranger.s3graphics.com/swlib/290-298drv/<br /><br /><br />UDF reader<br />==========<br /><br />http://downloads.zdnet.co.uk/0,39025604,39051301s,00.htm<br /><br />http://support.sonic.com/desktop/downloads.asp?type=desktop&product=recordnow<br /><br /><br />Windows XP<br />==========<br /><br />http://www.mdgx.com/wxp.htm#!<br /><br /><br />Software Setup (Installing preloaded applications)<br />==============<br /><br />1. Press the Start button<br />2. Select "All Programs" from the Start menu<br />3. Select the "Software Setup" option.<br />4. Select the desired applications that you wish to install and deselect the applications that you do not want to install.<br />5. Press the "Install" button.<br />6. Restart the computer to complete the installation process.<br /><br /><br />Digital Media Converter v2.59<br />=============================<br /><br />http://www.deskshare.com/Resources/articles/dmc_DVRMS.aspx<br /><br /><br />Using Driver Recovery DVD<br />=========================<br /><br />1. While running Windows, insert the driver recovery DVD into the optical drive.<br /><br />2. If you do not have autorun available, select Start > Run. <br /> Then type D:\SETUP\APPINSTL\SETUP.EXE<br /> (Where D indicates the optical drive)<br /><br />3. Follow the instructions on the screens to complete the repair process. <br /><br />Purchase software<br />=================<br /><br />http://louersoft.com/<br /><br /><br />Resolving Power Management Problems on x86-based Systems<br />========================================================<br /><br />http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prmc_str_vzeb.asp<br /><br />Cannot access the Internet after installing Norton Internet Security or Norton Personal Firewall 2004 or earlier<br />================================================================================================================<br /><br />http://service1.symantec.com/SUPPORT/nip.nsf/docid/2002042908585736?OpenDocument&src=dellf<br /><br />http://service1.symantec.com/SUPPORT/nip.nsf/docid/2004093013325136?OpenDocument&wsrc=hho&prod=Norton+Internet+Security&ver=2006&csm=no&seg=hho<br /><br /><br />Power or electrical problems (Surge)<br />============================<br /><br />http://www.apcc.com/products/category.cfm?paramcategory=12&web_displayed=all<br /><br /><br />Processor Upgrade<br />=================<br /><br />I am afraid that the Processor is not an option for upgrade on most of the notebook computers.There are many factors that need to be taken into consideration when upgrading the processor on the notebook. Variables such as the Chipset support, motherboard type, BIOS version and socket type must all be taken into consideration when attempting to upgrade a processor. Incorrect DIP switch settings may damage the new processor and the motherboard.<br /><br /><br />Notebook doesn't enter hibernate/standby mode and an error message "Quick Launch buttons prevent laptop from entering hibernation" is displayed<br />========================================================================================<br /><br />From your message, I understand that the notebook doesn't enter hibernate/standby mode and an error message "Quick Launch buttons prevent laptop from entering hibernation" is displayed. The Quick Launch software runs as a system process and can conflict with the ACPI initialization. As a result, your notebook PC is unable to enter standby mode. Let, me provide you further assistance to completely resolve the issue.<br /><br />I recommend you to perform these steps to resolve the steps all the steps are independent from one another you can verify whether the issue is resolved after performing one complete set of instructions.<br /><br />Step 1: Reinstalling Power Management and Installing Softpaq.<br />Step 2: Registry Modification.<br />Step 3: BIOS Update.<br /><br />Step 1. Reinstall power management by following these following steps:<br /><br />1. Click Start, Control Panel, Performance and Maintenance, and then System icon.<br />2. This opens the System properties window.<br />3. Select Hardware tab and click Device Manager.<br />4. Double-click System devices. <br />5. Right-click "ACPI Power Button", "Microsoft ACPI Compalient system" and "ACPI Feature Fixed". <br />6. Right-click Uninstall. <br />7. Click OK. <br />8. Restart the computer. Windows will reinstall ACPI. <br /><br />Now, download and install the Softpaq from the following HP web site:<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&cc=us&softwareitem=ob-28622-1<br /><br />NOTE: Copy and paste the entire web link in a new Internet Explorer Window.<br /><br />Installation Instructions: <br /><br />1. Download the SoftPaq .EXE file to a directory on your hard drive.<br /><br />2. Execute the downloaded file and follow the on-screen instructions. <br /><br />This should resolve the issue, if still issue persist then perform the steps provided below.<br /><br />Step 2. Modifying Registry.<br /><br />Before performing the registry modification steps, take a backup of the Windows Registry. Use the following steps to back up the entire Windows registry. <br /><br />1. Click Start and then Run. <br />2. In the Open field type: regedit <br />3. In the Registry Editor, select My Computer. <br />4. With My Computer highlighted, click File, and then Export. <br />5. Browse to a storage location that is easy to remember. <br />6. Under Export Range, select All. <br />7. Type in a filename. HP suggests naming the file with the current date, for example: Registry Backup 05-01-03. <br />8. Click the Save button to save the registry. <br /><br />Laura, perform these steps to modify the registry:<br /><br />1. Click Start and type Run.<br />2. Type notepad and click Ok. <br />3. Copy and paste the following lines to notepad:<br /><br />REGEDIT4<br /><br />[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers\LidCloseSetPower]<br /><br />4. Click File and Save.<br />5. Save the file as LidClose.reg on your desktop or any folder.<br />6. Right-click the LidClose.reg file and Merge.<br /><br />This will enable the option standby/hibernate.<br /><br />This should resolve the issue, if still issue persist then we have to update latest version of BIOS.<br /><br />Step 3. BIOS Update.<br /><br />Fo BIOS update then you can either install WinFlash utility or the ROMPaq. Most notebooks does not come with a Floppy drive and hence installation of BIOS update becomes a problem. To overcome these situations, WinFlash utility is released. This is just for customers convenience but does not carry any additional utilities in comparison to the ROMPaq. <br /><br />NOTE: Running WinFlash utility is a easy process. Just download from the Web site and install it. The BIOS update will be automatically installed and updated. <br /><br />I would like to add that the WinFlash utilities which would allow you to install the BIOS update from Windows environment itself. Download and install the BIOS update from the following HP web site:<br /><br />This should resolve the issue.<br /><br />Please get back to me with observations and results because it is important that I resolve your issue in a timely manner. I would like to add that we value your precious time and would be here round the clock to serve you.<br /><br />Limited or No Connectivity<br />==========================<br /><br />http://www.pchell.com/support/limitedconnectivity.shtml<br />http://www2.dslextreme.com/KB/article.aspx?id=10544<br />http://www.whizblaze.com/network/LimitedTshoot.htm<br /><br />Norton removal<br />==============<br /><br />ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606<br /><br />Now, uninstall the Norton Internet Security or Personal Firewall 2003 or earlier using the RnisUPG.exe removal utility:<br /><br />ftp://ftp.symantec.com/public/english_us_canada/linked_files/nis/RnisUPG.exe<br /><br /><br />VIA<br />===<br /><br />www.viaarena.com<br /><br />Message: "Norton AntiVirus 2005 does not support the repair feature..." <br />=======================================================================<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/docid/2004090712504306?OpenDocument&src=hot&prod=Norton%20AntiVirus&ver=2005&csm=no&tpre=<br /><br />NUM LOCK<br />========<br /><br />Press and holding the function key (fn) while pressing the num lock key (num lk). This will deactivate the integrated keyboard/numeric keypad, and the keys will respond normally. <br /><br /><br />Key broken<br />==========<br /><br />I undertstand that the TAB key on keyboard of your notebook is broken and you are looking for the replacement of the broken key. I regret to inform you that a single key is not available as a replacement spare part. The entire keyboard has to be replaced. As the unit out warranty, please approach your nearest HP Authorized Service Provider (ASP) to get this issue resolved. To locate your local ASP, please visit the following location of our web site:<br /><br />http://hp.infonow.net/bin/findNow?CLIENT_ID=HP_LOC_USA_SRV<br /><br />Restore the system to Last Known Good Configuration:<br />-------------------------------------------------------<br />Restore the system to Last Known Good Configuration as per the following steps:<br /><br />1. Restart the computer.<br />2. When you see the HP Logo, start tapping the F8 key until the Windows Advanced Options menu is displayed.<br />3. Use the arrow keys to select Last Known Good Configuration (your most recent settings that worked), and then press Enter.<br />4. If you are running other operating systems on your computer, use the arrow keys to select Microsoft Windows XP, and then press Enter.<br /><br />Product Key = for windows XP Home<br />=================================<br /><br /> QB2BW-8PJ2D-9X7JK-BCCRT-D233Y<br /> RBDC9-VTRC8-D7972-J97JY-PRVMG<br /> F6PGG-4YYDJ-3FF3T-R328P-3BXTG<br /> DW3CF-D7KYR-KMR6C-3X7FX-T8CVM<br /> DW87C-76RXP-LLK6C-3FJ2J-2908F<br /> 203KR-234TJ-389H8-3F2HU-1W187<br /> Y0UH4-V3N0C-H4NC3-705UR-V1V31<br /> 411Y0-URB45-34R3B-310N6-70U51<br /> F0R6R-347JU-57IC3-M0V34-11Z16<br /> Q3R8Y-MP9KD-3M6KB-383YB-7PK9Q<br /> DTWB2-VX8WY-FG8R3-X696T-66Y46<br /> JJWKH-7M9R8-26VM4-FX8CC-GDPD8<br /> BFB47 - 3C7FY - WHR6H - G9X4D - 7TTFJ<br /> RK7J8 - 2PGYQ - P47VV - V6PMB - F6XPQ<br /> BJXGH - 4TG7P - F9PRP - K6FJD - JQMPM<br /> Q3R8Y - MP9KD - 3M6KB - 383YB - 7PK9Q<br /> QB2BW - 8PJ2D - 9X7JK - BCCRT - D233Y<br /> VXKC4 - 2B3YF - W9MFK - QB3DB - 9Y7MB<br /><br /><br />Microsoft .net framework<br />========================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&displaylang=en<br /><br />===========================================================================================<br />===========================================================================================<br />===========================================================================================<br /><br /><br />Touchpad<br />========<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00543133.pdf<br /><br />Find below the correct steps for various touchpad operations (viz. Scrolling, Tapping, Sensitivity adjustment) necessary for the customer to walk through in cases of both Alps and Synaptics touchpad:<br /> <br /> <br />ALPS Touchpad:<br />============== <br /><br />Scrolling:<br />==========<br /> <br />1. Click Start and select Control Panel. <br />2. Double-click the Mouse icon. If the Mouse icon is not found directly under Control Panel, click the Performance and <br /> Maintenance icon and then click the Mouse icon.<br />3. In mouse properties window, click Gestures tab.<br />4. Click the drop-down button for "Right Corner Assign:" and select Auto Scroll.<br />5. Check the check box beside "Use Vertical Scolling Function".<br />6. Click Apply and OK.<br /> <br /><br />Tapping:<br />========<br /><br /> <br />1. Click Start and select Control Panel. <br />2. Double-click the Mouse icon.<br />3. This will open the Mouse Properties Window.<br />4. Click the Tapping Tab<br />5. Select the check box Tapping to enable it.<br />7. Click Apply and Ok.<br /> <br /> <br />Scroll & tapping:<br />=================<br /> <br />1. Click Start and select Control Panel. <br />2. Double-click the Mouse icon.<br />3. This will open the Mouse Properties Window.<br />4. Click the Gestures Tab<br />5. Click the drop-down button for "Right Corner Assign:" and select Auto<br />Scroll.<br />6. Now, click to select "Use vertical Scroll Function"<br />7. Click the Tapping Tab<br />8. Select the check box Tapping to enable it.<br />9. Click Apply and Ok.<br /> <br />Sensitivity:<br />============<br /> <br />While typing something using the keyboard, you can turn off the touchpad using the on/off button, as the palm getting in touch with the touchpad might cause the cursor to move. Besides this, if you observe random cursor movements, you can adjust the sensitivity by setting it to low. <br /> <br />1. Click Start, Control Panel.<br />2. Double click on Mouse. This opens the mouse properties.<br />3. Click on Pointer options tab.<br />4. Check the option "Hide the pointer while typing".<br />5. Click on Tapping tab.<br />6. Click on Touch Sensitivity button.<br />7. Move the slider to Low.<br />8. Click OK.<br />9. Click Apply and OK.<br /> <br /><br />Known Issue: If customer is unable to see the ALPS tabs (such as Gestures, Tapping etc.) in Mouse Properties even after reinstalling the touchpad drivers. <br /> <br />Cause : This happens when the APOINT.exe file is not running on the background. <br /> <br />Solution : Enable APOINT.exe file in background ... <br /> <br />1. Click on Start > Run. <br />2. Type in MSCONFIG and press Enter. <br />3. Click on Ok. <br />4. Click on Startup tab. <br />5. Place a checkmark for APOINT and click on Ok. <br />6. Restart the computer. <br /> <br />Now the ALPS Touchpad tabs will appear in Control Panel > Mouse properties. <br /><br />--------------------------------------------------------------------------------<br /><br /> <br />SYNAPTICS Touchpad:<br />==================<br /><br />Disable Synaptics touchpad<br />==========================<br /><br />1. Click Start, and then Control Panel.<br />2. Click Printers and Other Devices, and then the Mouse icon. The Mouse Properties window opens.<br />3. Click the Device Settings tab, and then click the "Disable" button.<br />4. Click Apply, and then OK.<br /><br />Scrolling:<br />==========<br /><br />Use the following steps to enable the Virtual Scrolling feature on your<br />notebook:<br /> <br />1. Click Start, and then Control Panel.<br />2. Click Printers and Other Devices, and then the Mouse icon. The<br /> Mouse Properties window opens.<br />3. Click the Device Settings tab, and then click the Settings button.<br /> The Properties for Synaptics TouchPad on PS/2 port is displayed.<br />4. Highlight "Virtual Scrolling."<br />5. Select the "Enable vertical scrolling" and the "Enable horizontal<br /> scrolling" options.<br />6. Click the plus sign (+) next to Virtual Scrolling. The following<br /> options are displayed:<br /> <br /> * Long Distance Scrolling<br /> * Scrolling Region<br /> * Scrolling Selection<br /> <br />7. Highlight the "Scrolling Region" option to configure the Vertical<br /> and Horizontal scrolling regions.<br />8. Click Apply and then OK.<br /> <br />You should now be able to scroll vertically and horizontally using the<br />TouchPad.<br /> <br /> <br />Tapping:<br />========<br /><br />Use the following steps to enable the Tapping feature on your notebook:<br /> <br />1. Click Start, and then Control Panel.<br />2. Click Printers and Other Devices, and then the Mouse icon. The<br /> Mouse Properties window opens.<br />3. Click the Device Settings tab, and then click the Settings button.<br /> The Properties for Synaptics TouchPad on PS/2 port is displayed.<br />4. Highlight the Tapping option.<br />5. Select "Enable Tapping" in the right pane.<br />6. Click Apply, and then OK.<br /> <br />The Tapping feature should now be enabled.<br /> <br />Use the following steps to enable the Tap and Drag feature, and the Tap<br />Zones:<br /> <br />1. Click Start, and then Control Panel.<br />2. Click Printers and Other Devices, and then the Mouse icon. The<br /> Mouse Properties window opens.<br />3. Click the Device Settings tab, and then click the Settings button.<br /> The Properties for Synaptics TouchPad on PS/2 port is displayed.<br />4. Click the plus sign (+) next to Tapping. The Tap and Drag feature,<br /> and the Tap Zones feature are displayed.<br />5. Highlight the Tap and Drag feature, select the "Tap again and hold<br /> to drag" and "Locking drags" options.<br /> <br /> NOTE: The Tap and Drag feature duplicates the functionality of<br /> the Mouse buttons.<br /> <br />6. To enable the Tap Zones, highlight "Tap Zones" and select the<br /> "Enable Tap Zones" option in the right pane.<br />7. Click the plus sign (+) next to Tap Zones to select the following<br /> zones:<br /> <br /> * Bottom Left Action<br /> * Bottom Right Action<br /> * Top Left Action<br /> * Top Right Action<br /> * Tap Zone Sizes<br /> <br />8. Click Apply and OK after configuring the Tap Zones.<br /> <br />The Tap and Drag feature, and the Tap Zones feature, should now be<br />enabled.<br /> <br />Sensitivity:<br />============<br /> <br /><br />Adjusting the TouchPad Sensitivity on the notebook, should resolve the issue. The Touch Sensitivity adjusts how firmly you must touch the TouchPad for it to react.<br /> <br />You may also adjust the PalmCheck on your notebook. The PalmCheck option is used to reduce the chance of accidental contact with the TouchPad. This option allows the TouchPad to recognize when your palm is resting on it or brushing its surface while you are typing. This will help prevent unwanted pointer movement or clicks.<br /> <br />To adjust the Touch Sensitivity and PalmCheck on your notebook, perform the following steps:<br /> <br />1. Click Start, and then click Control Panel.<br />2. Click Printers and Other Devices, and then the Mouse icon. The Mouse Properties window opens.<br />3. Click the Device Settings tab, and then click the Settings button. The Properties for Synaptics TouchPad on PS/2 port is displayed.<br />4. Click the plus sign (+) next to Sensitivity.<br />5. Highlight PalmCheck. In the right pane, move the slider to the desired level.<br /> <br /> NOTE: If the TouchPad exhibits undesired pointer movement or<br /> clicks, move the slider towards Maximum. If the TouchPad<br /> does not respond to a point or click operation, then move<br /> the PalmCheck slider towards Minimum.<br /> <br />6. Highlight Touch Sensitivity under Sensitivity. In the right pane move the slider to the desired level.<br />7. Click Apply and then click OK to close the Mouse properties.<br /> <br /> NOTE: If you see an erratic pointer motion, move the slider<br /> toward Heavy Touch. The closer you move the pointer<br /> towards Heavy Touch, the more pressure you have to apply<br /> for the TouchPad to respond.<br /><br /><br />unable to use the touchpad scroll feature while using Mozilla browser<br />=====================================================================<br /><br />https://bugzilla.mozilla.org/show_bug.cgi?id=146962<br /><br />==========================================================================================<br />==========================================================================================<br />==========================================================================================<br /><br />Windows update<br />==============<br /><br />Corrupt files in History, Windows Updates, and Temporary Internet Files folder may prevent you from viewing or installing Windows updates from the Web site. You can resolve the problem by clearing those folders by following these steps:<br /><br />1. Clearing Cache and History by following these steps: <br /><br /> a. Close all programs and Internet Explorer windows. <br /> b. Double-click the "Internet Options" icon in the Control Panel. <br /> c. Click Internet Options/General tab. <br /> d. Click the Delete Files button within Temporary Internet Files <br /> section. <br /> e. Click the Clear History button within the History section. <br /> f. Click OK. <br /> g. Close the Control Panel window.<br /> h. Restart the computer for the changes to take effect. <br /><br /> NOTE: Enable the "Show all Files" option before performing the <br /> next step. From Windows Explorer, click Tools, click <br /> Folder Options, and select the View Tab. Select the "Show <br /> All Files" option under the Advanced Settings section. <br /><br />2. Delete files within WindowsUpdate folder by following these steps: <br /><br /> a. Double-click My Computer and then double-click C:<br /> b. Double-click the Program Files folder and then double-click the "WindowsUpdate" folder. <br /> c. Delete all files and folders within this directory. <br /><br /> NOTE: Disable any Anti-Virus protection software or download <br /> assistance programs that may be running before reconnecting <br /> to the site. Anti-Virus software stops programs from <br /> writing to the registry in Windows. <br /><br /><br />After performing the above steps, retry the Windows Update Site. <br />If the problem persists, rename the C:\Windows\System32\CatRoot2\ <br />folder to force Windows to recreate the EDB database by following these <br /><br />steps: <br /><br />1. Click Start and click My Computer. <br />2. Open the C: drive. <br />3. Open the Windows folder. <br />4. Open the System32 folder. <br />5. Locate the CatRoot2 folder and rename it to CR2OLD. <br />6. Close the window and try installing the Critical Updates again. <br /><br />If the problem persists, perform these steps:<br /><br />1. Visit the following Web site: <br /><br /> http://windowsupdate.microsoft.com<br /><br /> NOTE: The URL above will take you to a non HP Web site. HP <br /> does not control and is not responsible for information <br /> outside of the HP Web site.<br /><br />2. Click the Personalize Windows Update link. <br />3. Select the "Display the link to the Windows Update Catalog under <br /> See Also" option.<br />4. Click the Save Settings button. <br />5. Click the Windows Update Catalog link under the See Also section. <br />6. Click the "Find updates for the Windows Operating Systems" link. <br />7. Select Windows XP Home. <br />8. Click the Search button <br />9. Click the Critical Updates section to locate all the Critical <br /> Updates available for the system. <br /><br />You can now select the updates that failed to install and download them <br />again. This site will allow you to save these updates to disk before <br />you install them. Double-click the downloaded file to install it. <br /><br /><br />You should now be able to completely download and install Windows <br />Critical updates.<br /><br /><!-- *KBU-CCS_1064_2.00-KBU* --> <br /><br />VIA Twister video driver<br />========================<br /><br />http://ranger.s3graphics.com/viaarena/380drv/139412NoHotkey.zip<br /><br /><br />Reinstall USB Ports In Windows XP:<br />================================== <br /><br />To reinstall USB Ports in Windows XP, you must first uninstall the device by following these steps: <br /><br />1. Click Start, select Control Panel, and then choose Performance and Maintenance. <br />2. Click the System icon to open the System Properties window.<br />3. Click the Hardware tab and click Device Manager.<br />4. Click the plus beside Universal Serial Bus controllers. <br />5. Select a device listed under Universal Serial Bus controller and click the Remove button. <br />6. Click Yes to confirm the removal of the device. <br /><br />NOTE: Repeat step 5 and 6 until all the devices under Universal Serial Bus controller are removed. <br /><br />7. Click Apply and then click OK. <br /><br />The USB port is now uninstalled. <br /><br />Now, restart the system. The system will automatically detect and reinstall the USB port. <br />During restart, Windows will automatically detect and reinstall the hardware device.<br /><br />Disable easy launcher in alps touchpad<br />======================================<br /><br />1. Open "Control Panel" folder.<br />2. Double-Click the "Mouse" icon.<br />3. Select the "Others" tab in Mouse properties window.<br />4. Click on the "Settings for easy launcher" button.<br />5. If you find any items in the "Shortcut list" box, select each one and click on the "Delete" button. Delete all the items in "Shortcut list".<br />6. Uncheck the "Use (Close Easy Launcher) button" item in Miscellaneous.<br />7. Click "Ok" button.<br />8. Click "Apply".<br />9. Click "Ok".<br /><br /><br />CMOS<br />====<br /><br />CR1220 Lithium 3.0 V battery <br /><br />Lawsuit<br />=======<br /><br />HP is beginning the process of providing class relief pursuant to a settlement reached in the Dolan/Dukes lawsuit.<br /><br />Should you receive a call from a customer, your only action is to refer them to the settlement website www.computersettlement.com.<br /><br />If the customer requires a contact, that information can also be found at the settlement website www.computersettlement.com.<br /><br />DO NOT offer any other support!<br /><br />Eligible Computers List:<br /><br />http://www.computersettlement.com/docs/Exhibit%20A%20(Stip.%20of%20Settlement).PDF<br /><br /><br />Part store worldwide<br />====================<br /><br />http://h20141.www2.hp.com/hpparts/partsdirectory/global_ordering.htm<br /><br /><br />Windows Media Player 10 How-to Center<br />=====================================<br /><br />http://www.microsoft.com/windows/windowsmedia/knowledgecenter/howto.aspx<br /><br /><br />Delete user account<br />===================<br /><br />In order to delete the "mikec900" account from your system, login to the system using any other login having administrator rights and then follow these steps:<br /><br />1. Click the Start menu, Control Panel and then double-click User Accounts.<br />2. This will open the User Accounts tool.<br />3. Click Change an account in the Pick a task list box. <br />4. Click the account that you want to delete. <br />5. Click Delete the account to delete the user account from the computer. When you delete the account, you are given the option to save the user's files on the computer. <br /><br />NOTE : You can not delete the account for a user that is currently logged on to the computer. <br /><br /><br />Burning CD's in windows XP through windows media player 10<br />==========================================================<br /><br />http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/burncds2.mspx<br /><br />When I try to install a network, I get the error message "Error in Wzcdlg.dll<br />=============================================================================<br /> Missing Entry: FlashConfigCreateNetwork. <br /><br /><br />resolution:<br /><br />1.Start WZC <br />2.Type in Start Run either of the following <br /><br />rundll32 wzcdlg.dll,FlashConfigRunWizard <br /><br />or <br /><br />rundll32 wzcdlg.dll,FlashConfigCreateNetworkW <br /><br /><br />Disable Norton personal firewall<br />================================<br /><br />1. Open Norton Personal Fireall. <br />2. On the left side of the window, click Internet Status and then click Current Status. <br />3. In the Current Status window, click Disable. <br /><br />You can also disable Norton Personal Firewall by right-clicking on the Norton Personal Firewall icon in the notification area of the taskbar and selecting disable. <br /><br /><br />Assigning a Static IP Address<br />=============================<br /><br />To assign a Static IP Address to your network connection follow these steps:<br /><br />1. Open Network Connections<br />2. Right click the connection you wish to assign a Static Address to and choose Properties.<br />3. In the Properties box that comes up select "Internet Protocol TCP/IP" and click the Properties button beneath.<br />4. In Internet Protocol TCP/IP Properties place a dot in "Use the following IP Address".<br />5. Enter the IP address you wish to use (x.x.x.x) and OK the change. Click OK on Local Area Connection properties.<br />6. Reboot the notebook.<br /><br />Free CD burner<br />==============<br /><br />http://www.cdburnerxp.se/features.php<br /><br /><br />Trojan.Desktophijack<br />====================<br /><br />http://securityresponse.symantec.com/avcenter/venc/data/trojan.desktophijack.html<br /><br /><br />Power jack alternative solution<br />===============================<br /><br />A port replicator may be used to provide power to the notebook and charge the battery (if the notebook does have a port replicator connector) - Applicable to: All legacy series upto the Lopez Series (i.e., ZT3000) <br /> <br /><br />Part Numbers of some port replicators are as follows:<br /><br /> <br /><br />N5xxx / XH Series - F2025-60901<br /><br />Zt1xxx / XZ Series - F3494-60902<br /><br />Ze4xxx / Ze5xxx Series (USB 1.1) - F4811A<br /><br />Ze4xxx / Ze5xxx Series (USB 2.0) - F4811B<br /><br />Zt3000 Series - 307648-002 / DZ609A<br /><br /> <br /><br />a. An Expansion Base (or Expansion Base 2) may be used to provide power to the notebook and charge the battery (if the notebook does have an Expansion Base [or Expansion Base 2] connector) - Applicable to: All newer series (ZD7000 upwards)<br /><br />ZX5xxx / ZV5xxx / ZD7xxx - DL516A / DL517A<br />ZD8xxx / DV1xxx / DV4xxx / Ze2xxx / ZV6xxx - PA399A <br /> <br /><br />A more cheaper and viable option for the newer series is to use:<br /><br />b. An All-in-on Media Cable, which can be used to power the notebook and make connections to different audio/video accessories battery (if the notebook does have an Expansion Base [or Expansion Base 2] connector) - Applicable to: All newer series (ZD7000 upwards).<br /><br /><br /><br /> ZX5xxx / ZV5xxx / ZD7xxx - 359680-001 / 375759-001 / DV318A <br /><br /> ZD8xxx / DV1xxx / DV4xxx / Ze2xxx / ZV6xxx - PH675A<br /><br /><br />Windows update<br />==============<br /><br /> Quite often, we receive queries related to Windows Updates. Following are the Top Windows Update issues with respective solutions. Solutions only apply to Windows XP based computers.<br /> <br />ISSUE I: <br /> <br />Error - "Updates were unable to be successfully installed"<br /> <br />DESCRIPTION: <br /> <br />This error message appears when the Windows Updates are tried to install, after downloading them onto the computer.<br /> <br />SOLUTION:<br /> <br />1. Open "Wordpad" (START > ALL PROGRAMS > ACCESSORIES > WORDPAD)<br />2. Copy and Paste the text(as it is) given below, into the "wordpad" <br />3. Save the "Wordpad" file as "IEreg.bat" to your desktop and then "double <br />click" to launch.<br /> <br /><br />--------------------------------------------------------------------------------<br /><br /> <br />cd /d %SystemRoot%\system32 <br />regsvr32 comcat.dll /s <br />regsvr32 shdoc401.dll /s <br />regsvr32 shdoc401.dll /i /s <br />regsvr32 asctrls.ocx /s <br />regsvr32 oleaut32.dll /s <br />regsvr32 shdocvw.dll /I /s <br />regsvr32 shdocvw.dll /s <br />regsvr32 browseui.dll /s <br />regsvr32 browseui.dll /I /s <br />regsvr32 msrating.dll /s <br />regsvr32 mlang.dll /s <br />regsvr32 hlink.dll /s <br />regsvr32 mshtmled.dll /s <br />regsvr32 urlmon.dll /s <br />regsvr32 plugin.ocx /s <br />regsvr32 sendmail.dll /s <br />regsvr32 scrobj.dll /s <br />regsvr32 mmefxe.ocx /s <br />regsvr32 corpol.dll /s <br />regsvr32 jscript.dll /s <br />regsvr32 msxml.dll /s <br />regsvr32 imgutil.dll /s <br />regsvr32 thumbvw.dll /s <br />regsvr32 cryptext.dll /s <br />regsvr32 rsabase.dll /s <br />regsvr32 inseng.dll /s <br />regsvr32 iesetup.dll /i /s <br />regsvr32 cryptdlg.dll /s <br />regsvr32 actxprxy.dll /s <br />regsvr32 dispex.dll /s <br />regsvr32 occache.dll /s <br />regsvr32 occache.dll /i /s <br />regsvr32 iepeers.dll /s <br />regsvr32 urlmon.dll /i /s <br />regsvr32 cdfview.dll /s <br />regsvr32 webcheck.dll /s <br />regsvr32 mobsync.dll /s <br />regsvr32 pngfilt.dll /s <br />regsvr32 licmgr10.dll /s <br />regsvr32 icmfilter.dll /s <br />regsvr32 hhctrl.ocx /s <br />regsvr32 inetcfg.dll /s <br />regsvr32 tdc.ocx /s <br />regsvr32 MSR2C.DLL /s <br />regsvr32 msident.dll /s <br />regsvr32 msieftp.dll /s <br />regsvr32 xmsconf.ocx /s <br />regsvr32 ils.dll /s <br />regsvr32 msoeacct.dll /s <br />regsvr32 inetcomm.dll /s <br />regsvr32 msdxm.ocx /s <br />regsvr32 dxmasf.dll /s <br />regsvr32 l3codecx.ax /s <br />regsvr32 acelpdec.ax /s <br />regsvr32 mpg4ds32.ax /s <br />regsvr32 voxmsdec.ax /s <br />regsvr32 danim.dll /s <br />regsvr32 Daxctle.ocx /s <br />regsvr32 lmrt.dll /s <br />regsvr32 datime.dll /s <br />regsvr32 dxtrans.dll /s <br />regsvr32 dxtmsft.dll /s <br />regsvr32 WEBPOST.DLL /s <br />regsvr32 WPWIZDLL.DLL /s <br />regsvr32 POSTWPP.DLL /s <br />regsvr32 CRSWPP.DLL /s <br />regsvr32 FTPWPP.DLL /s <br />regsvr32 FPWPP.DLL /s <br />regsvr32 WUAPI.DLL /s <br />regsvr32 WUAUENG.DLL /s <br />regsvr32 ATL.DLL /s <br />regsvr32 WUCLTUI.DLL /s <br />regsvr32 WUPS.DLL /s <br />regsvr32 WUWEB.DLL /s <br />regsvr32 wshom.ocx /s <br />regsvr32 wshext.dll /s <br />regsvr32 vbscript.dll /s <br />regsvr32 scrrun.dll mstinit.exe /setup /s <br />regsvr32 msnsspc.dll /SspcCreateSspiReg /s <br />regsvr32 msapsspc.dll /SspcCreateSspiReg /s <br />exit <br /> <br /><br />--------------------------------------------------------------------------------<br /><br /> <br />Support URL:<br /> <br />http://www.xpforum.co.uk/forum/viewtopic.php?t=8743<br /> <br /> <br /><br />--------------------------------------------------------------------------------<br /><br /> <br />ISSUE II: <br /> <br />Background Intelligent Transfer Service(BITS) could not start to update windows and ends up with error messages such as, error code 2147024894, and failure installation code 0x80246008.<br /> <br />DESCRIPTION: <br /> <br />This error message typically deals with the Background Process(BITS), that monitors and prompts if there are any Windows Updates available to be downloaded. This error message occurs if BITS service has some flaw, and is forced to intialize from Services.msc.<br /> <br />SOLUTION 1: <br /> <br />The Solution given for Issue #1 also works for this issue.<br /> <br />SOLUTION 2: <br /> <br />Just reinstall Service Pack 2 over top of itself.<br /> <br />Support URL:<br /> <br />http://www.dslreports.com/forum/remark,13605896~reverse=0;days=10;root=microsoft;mode=full<br /> <br /> <br /><br />--------------------------------------------------------------------------------<br /><br /> <br />ISSUE III: <br /> <br />Cannot download Windows Updates, as Windows Validation does not continue.<br /> <br />EXPLANATION: <br /> <br />Before letting the User download Windows Updates, Microsoft's genuine validation process collects information about the computer, such as, Windows product key, PC manufacturer, and operating system version, to determine if Windows is genuine, to reduce software piracy. However, it does not stop from downloading the update. <br /> <br />DESCRIPTION: <br /> <br />This issue occurs while downloading the Windows Updates manually from Microsoft web site.<br /> <br />SOLUTION 1: <br /> <br />Go back to the desired download and when prompted to validate Windows, select "No, do not validate Windows at this time, but take me to the download." <br /> <br />SOLUTION 2: <br /> <br />'Turn On' Automatic Updates. The Automatic Updates feature is not affected by the WGA(Windows Genuine Advantage) validation check. Therefore, you can use the Automatic Updates feature to make sure that you receive critical Windows updates. <br /> <br />Support URL: <br /> <br />898588<br /><br /><br />Burn a Movie Maker Project to DVD<br />=================================<br /><br />http://www.microsoft.com/windowsxp/using/moviemaker/expert/bridgman_burndvd.mspx<br /><br />how to use Movie Maker 2 to capture and edit your videos, and then use Sonic MyDVD to burn your DVD to an external burner.<br /><br />Get Started Using Remote Desktop<br />================================<br /><br />http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx<br /><br /><br />Windows Script 5.6 for Windows XP and Windows 2000<br />==================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en<br /><br />Microsoft Management Console 3.0 Pre-Release (RC1)<br />==================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=97c2ad9d-d537-4b64-a79e-4e58baacff7a&DisplayLang=en<br /><br /><br />Add shortcut for Desktops in Quick Launch: <br />==========================================<br /><br />1. Right-click an empty area on the Taskbar.<br />2. go to “Toolbars” and click “Desktop.”<br /><br />Increase the size of Quick Launch icons: <br />========================================<br /><br />1. Right-click an empty area of the Taskbar and check "Lock the taskbar" to unlock it. <br />2. Carefully click an empty area of the Quick Launch area and choose "View" and click "Large Icons." <br /><br />If this menu does not appear, click on the separator groove directly to the left of the "Quick Launch" area.<br /><br />Add/Remove<br />==========<br /><br />Select Start menu -> select Run -> type "appwiz.cpl" and click Ok.<br /><br /><br />Pending file (sql server)<br />============<br /><br />http://www.nthelp.com/50/aprevious.htm<br /><br /><br />Error Message: A Previous Program Installation Was Never Completed<br /><br /><br />Drive Eject<br />===========<br /><br />CD Drive Tray will not Eject a Disc.<br /><br /><br />There are several issues that may prevent a disc from ejecting. If there is a problem ejecting a disc, try the following options:<br /><br />Option 1<br />If writing to a DirectCD formatted disc, the DirectCD software must be loaded into memory before trying to eject the disc. If the software has been disabled in the System Configuration Utility, or removed from the Program Files/Startup group, a formatted disc will not eject. After disabling DirectCD through the System Configuration Utility, components of DirectCD are still loaded from the registry. When an eject request is made, DirectCD attempts to launch the EjectWizard. EjectWizard cannot launch because it is disabled in the System Configuration Utility.<br /><br />Load DirectCD and eject the disc<br /><br />Method 1<br /><br />1. Click Start, Run, type MSCONFIG in the Open: box, and click OK. <br />2. Click the Startup tab, and place a check mark in the Adaptec DirectCD box. <br />3. Click Apply, and then click OK. <br />4. When prompted to restart the system, click Yes. <br />5. After the system restarts, eject the disc.<br /><br />Method 2<br /><br />1. Click Start, and Run. <br />2. Type DIRECTCD, in the Open: box, and click OK. <br />3. Wait several seconds for the DirectCD software to load into memory, then eject the CD.<br /><br />Option 2<br /><br />Eject the DirectCD formatted (locked) disc<br /><br />A disc that has been formatted with DirectCD is in use by DirectCD while it is in the drive; it cannot be ejected using the DRIVE EJECT button. Use the DirectCD Wizard to eject the disc. This is because DirectCD must write UDF information to the disc before the disc can eject.<br /><br />Method 1<br /><br />1. Right-click the CD drive icon on the task bar. <br />2. Select Eject (this will only work for formatted discs).<br /><br />Method 2<br /><br />1. Double-click the My Computer icon on the desktop. <br />2. Right-click the drive letter for the HP CD-Writer drive, and select Eject.<br /><br />Option 3<br /><br />Verify that the drive has power. Disconnect and reconnect the power lead or power cord. If the drive is an external model, plug the power directly into a wall outlet rather than to a surge protector. If the drive is an internal model, use a different power lead for the drive.<br /><br />Option 4<br /><br />If other CD software is running that can take control of the drive, such as audio players, or possibly other packet writing software, the disc may not eject. Verify that no other CD playing or writing software is running in the background.<br /><br />Option 5<br /><br />It may be necessary to manually eject a CD from the HP CD-Writer if the drive door will not open via normal ejection methods. This situation can occur for a number of reasons. Some of the causes can be loss of power to the drive, incorrect insertion of a disc, or an internal mechanical failure inside the HP CD-Writer drive.<br /><br />NOTE: Not all drives have a manual eject feature. See the procedures below to determine if the drive has the manual eject feature.<br /><br />NOTE: Different models of HP CD-Writer drives will have different faceplates. Not all drives will look exactly like the drive in Figure 1 below.<br /><br />Locating the manual eject feature<br /><br />Check for a small hole on the faceplate of the HP CD-Writer drive. Depending on the model of the drive, the location of the manual eject hole will vary. If the HP CD-Writer drive has a manual eject feature and the hole is present, proceed to "Steps to manually eject discs", below.<br /><br /><br />Figure 2: The manual eject feature<br /><br />Steps to manually eject discs<br /><br />1. Close all programs and shut down the computer. <br />2. Unplug the PC from the power outlet. <br />3. Locate the manual release hole on the HP CD-Writer faceplate. <br />4. Find something small enough to be inserted into the release hole, such as a sturdy paper clip. Straighten the paper clip so that it can be inserted into the release hole. <br />5.Insert the paper clip straight into the release hole until resistance is felt. <br />6. Once the resistance is felt, keep inserting the paper clip in a pumping motion. The drawer should slowly come out about a quarter of an inch. <br />7. Remove the paper clip. <br />8. Firmly grasp the edges of the CD drawer and gently pull until the drawer is all of the way out. <br />9. Remove the CD. <br />10. Once the disc has been removed, plug the PC back in to the power outlet and restart the system.<br /><br /><br />Free DVD player<br />===============<br /><br />http://www.cliprex.com/<br /><br /><br />"Cannot create Toolbar" error when you enable Quick Launch<br />==========================================================<br /><br />Symptom<br />=======<br /><br />When you try to enable the Quick Launch or the Desktop bar, you may get the error "Cannot create Toolbar". This might happen if the Quick Launch folder is missing from this location:<br /><br />%Appdata%\Microsoft\Internet Explorer\Quick Launch<br /><br />Resolution<br />==========<br /><br />Quicker Method - Tested in Windows XP<br />To resolve the problem, type this command from Start, Run dialog:<br /><br />IE4UINIT.EXE<br /><br />The above command creates the Quick Launch folder automatically, if it is missing in the above location. Now, try to enable the Quick Launch bar.<br /><br />If the same error occurs, it's caused by another issue (due to a malware removal), type these two commands:<br /><br />REGSVR32 /i SHELL32.DLL<br /><br />REGSVR32 /i BROWSEUI.DLL<br /><br />Restart Windows and enable the Quick Launch Toolbar.<br /><br /><br />Software application CD - Corel WordPerfect <br />===========================================<br /><br />338743-001 <br /><br />address bok problem<br /><br />The cause of this problem is the database folder name changes in Service Pack 1 for the address book. To fix the problem under the "My Documents" folder the "ccwin9" folder needs to be renamed to "ccwin". To do this:<br /><br />Shutdown all WordPerfect® Office 11 applications. <br />Open up the folder “My Documents” <br />In My Documents you will see a folder called “ccwin”. Right click on this folder and delete it. <br />Now locate the folder called “ccwin9". <br />Right click on ccwin9 folder and click rename <br />Rename this folder to ccwin <br />Once this is done, close the folder My documents. <br />Launch WordPerfect, click Tools, Address Book. <br />You should see your address books. If your address book does not appear by this point. Click File, Open, select CorelCENTRAL™ and then select your address book name to open it. If you still do not see the address book, you can browse to the path where you have stored your address book by clicking the file folder at the righthand end of the "Choose new path:" input field.<br /><br /><br />TV tuner not found<br />==================<br /><br />Make sure that the Adaptec PVR ( TV Tuner card ) is connected to the notebook<br /><br />1. After you download SP30923.exe on to the desktop and double click it. It will ask you to remove/uninstall the Adaptec PVR. Proceed with the remove/uninstall<br />2. Restart the notebook.<br />3. Now, double click on the SP30923 once again to install the drivers. It will be installed and will not prompt you to restart the computer. DO NOT RESTART THE COMPUTER, instead RESTART THE ADAPTEC PVR. <br /> <br />Note : To restart Adaptec PVR, simply disconnect the power to the TV tuner card and reconnect it. <br /> <br />4. Computer will now give found new hardware and will recognize it as the Adaptec TV tuner card and will install the Drivers. <br /><br /><br />Boot sequence<br />=============<br /><br />1. Click Start, Shut Down, and then click Restart. <br />2. When the HP logo appears, press the F2 key to enter BIOS configuration utility.<br />3. Press F9 to load the setup defaults. <br />4. Change the boot option as "CD-ROM" drive. Using this option notebook will start with CD-ROM drive.<br />5. When changes are finished, press F10 (or select Exit, Save and > Restart).<br />6. Press Enter to confirm and restart the notebook. <br /><br />Processor speed<br />===============<br /><br />I understand that the system shows only 700MHz at low speed. The notebook comes with<br />a Mobile AMD Athlon XP processor with a feature called AMD PowerNow that<br />conserves battery power by switching off some parts of the processor<br />when the processor usage is low or when the notebook is completely<br />running on battery power. This results in the Processor running at a<br />lower speed than the maximum specified rating.<br /><br />It means to say that the processor will run at the maximum speed only<br />when there are applications running on the notebook that consume a lot<br />of processing power. If there are simple applications such as Word<br />Processing or Internet Browsing, then as these applications need much<br />lesser processing power, the processor runs at a lower speed than the<br />maximum speed in order to save power and maximize battery operating<br />time.<br /><br />This is the reason the processor speed is being reported this way. If<br />you want to disable this PowerNow feature and enable the processor to<br />run at full speed, follow these steps:<br /><br />1. Double-click My Computer >> Control Panel<br />2. Click Classic View if the Control Panel display is in category view.<br />3. Double-click Power Options.<br />4. Select 'Home/Office Desktop' in the Power Schemes.<br />5. Click Apply and then OK.<br />6. Restart the system.<br /><br />The notebook's processor will now run at full speed. But this will<br />decrease the battery operating time.<br /><br />TV-Out troubleshooting S-video<br />==============================<br /><br />http://support.intel.com/support/graphics/sb/CS-004653.htm<br /><br /><br />Notebook batteries and AC Adapters<br />==================================<br /><br />http://www.laptopbatteries.com/hp-pavilion-batteries/<br /><br />USBNTMAP.SYS<br />============<br /><br />If you are receiving the error "..C:\WINDOWS\SYSTEM\USBNTMAP.SYS NOT<br />FOUND... .." it is probably due to unavailable USBNTMAP.SYS file. To<br />resolve the issue, we will need to extract the file. I have inserted the<br />specific directions below.<br /><br />If they don't work, please reply back and advise what the results were,<br />and we'll try some other steps.<br /><br />To restore the "USBNTMAP.SYS" file, follow the steps given below:<br /><br />1. Click Start, Run.<br />2. Type MSCONFIG.<br />3. Click OK.<br />4. Select General Tab.<br />5. Click Extract file.<br />6. Type "USBNTMAP.SYS".<br />7. Click Start.<br />8. Type C:\Windows\options\cabs in extract from.<br />9. Type c:\windows\system in Extract to.<br />10.Click OK.<br />11. Shutdown and restart the system.<br /><br />Now, you should be able to install the device.<br /><br />If you are unable to extract the file, you can download the file from<br />the following site and save to c:\windows\system:<br /><br />http://www.usbman.com/WebDrivers/WinMe%20Sys%20Files/usbntmap.sys<br /><br /> NOTE: The URL above will take you to a non HP Web site. HP does <br /> not control and is not responsible for information outside <br /> of the HP Web site.<br /><br />http://www.usbman.com/WinME%20USB%20Guide.htm<br />http://www.iomega.com/europe/support/english/documents/11194e.html<br />http://www.usbman.com/WebDrivers/WinMe%20Sys%20Files/usbstor.sys<br /><br />NTPC and PAL<br />============<br /><br />http://www.anythingleft-handed.co.uk/pal_ntsc.html<br /><br />Multi languages in Windows XP<br />=============================<br /><br />http://www.microsoft.com/windowsxp/using/setup/expert/honeycutt_03april28.mspx<br /><br /><br />If you have forgotten your Content advisor Password do the following;<br /><br />01. Click on Start and choose Run. <br />02. Type in RegEdit and select OK. <br />03. Now click on the little plus sign to the left of H_KEY_LOCAL_MACHINE. <br />04. Continue to drill down, always clicking on the plus sign at the left of the named key, through Software, Microsoft, Windows, Current Version and Policies. <br />05. Now click on the Ratings folder. <br />06. In the right pane of the RegEdit window, you'll see an icon called Key. Click on it and press Delete. <br />07. Next, choose Registry and then Exit to exit RegEdit. You've just deleted your original Content Advisor password. <br />08. Restart the computer and run Internet Explorer again. <br />09. Choose View and then Internet Options (or Options for version 3.x). For IE 5 or greater, Click on Tools, Internet Options. <br />10. Click on the Content tab and click on Disable. When asked for a password, don't enter anything; just click on OK. This will disable Content Advisor because there's no longer a password. <br /><br /><br />Disable Power Management for USB ports:<br />=======================================<br /><br />1. Right-click My Computer.<br />2. Select Properties.<br />3. Click Hardware.<br />4. Click Device Manager.<br />5. Click the "+" symbol against "USB devices"<br />6. Right-Click on one of the "USB root hub" and select "Properties".<br />7. Select "Power Management" tab.<br />8. Uncheck the check box for "Allow the computer to turn off this device to save power".<br />9. Click "Apply". Click "Ok"<br />10. Repeat the steps 6 to 9 for all the USB root hubs.<br /><br /><br />Remote control user guide (HP mobile remote control)<br />=========================<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00309482.pdf<br /><br /><br />Windows XP Professional x64 Edition trial software<br />==================================================<br /><br />http://www.microsoft.com/windowsxp/64bit/evaluation/trial.mspx<br /><br /><br />DLL download<br />============<br /><br />http://www.dll-download.net/<br /><br />PCMCIA<br />======<br /><br />Reinstall PCMCIA drivers<br />========================<br /><br />1. Restart the system and press F8 during Startup to access the Startup menu. Ignore any error messages that occur. <br />2. Choose Safe Mode from the Startup menu and press Enter. <br />3. Click Start, Control Panel, Performance and Maintenance, and then System icon. <br />4. This opens the System properties window. <br />5. Select Hardware tab and click Device Manager. <br />6. Click the plus (+) sign next to PCMCIA Adapters list the Card bus controller drivers. <br />7. Select one driver and click Remove. At the warning prompt, click OK. <br />8. Repeat this process until there is no listing for PCMCIA Adapters. <br />9. Close all windows and restart the computer. <br /><br />On restarting the system, Windows will automatically detect and install PCMCIA adapter and install its drivers on the computer.<br /><br />Short for Personal Computer Memory Card International Association, and pronounced as separate letters, PCMCIA is an organization consisting of some 500 companies that has developed a standard for small, credit card-sized devices, called PC Cards. <br /><br />Originally designed for adding memory to portable computers, the PCMCIA standard has been expanded several times and is now suitable for many types of devices. There are in fact three types of PCMCIA cards. All three have the same rectangular size (85.6 by 54 millimeters), but different widths. <br /><br />Type I <br /><br />cards can be up to 3.3 mm thick, and are used primarily for adding additional ROM or RAM to a computer. <br /><br />Type II <br /><br />cards can be up to 5.5 mm thick. These cards are often used for modem and fax modem cards. <br /><br />Type III <br /><br />cards can be up to 10.5 mm thick, which is sufficiently large for portable disk drives. <br /><br />As with the cards, PCMCIA slots also come in three sizes: <br /><br />A Type I slot can hold one Type I card <br />A Type II slot can hold one Type II card or one Type I card <br />A Type III slot can hold one Type III card or any combination of two Type I or II cards. <br /><br />In general, you can exchange PC Cards on the fly, without rebooting your computer. For example, you can slip in a fax modem card when you want to send a fax and then, when you're done, replace the fax modem card with a memory card.<br /><br /><br />Dialup IP Network Configuration for Windows XP<br />==============================================<br /><br />http://www.uth.tmc.edu/oac/sysadmin/services/Dialup/DialupXP.html<br /><br />Belkin 15-in-1 Card Reader from HP (Media Card Reader)<br />======================================================<br /><br />(PP141AA#ABA)<br /><br />Kingston USB 2.0 Hi-Speed 15-in-1 Card Reader<br />http://www.meritline.com/kingston-15-in-1-reader.html<br /><br /><br />Internet Explorer (IE) 4/5/6 ESSENTIAL FREE Fixes + Updates:<br />============================================================<br /><br />http://www.mdgx.com/ietoy.htm<br /><br /><br />Packing the notebook<br />====================<br /><br />http://www.sparepartswarehouse.com/laptop-repair/warranty-hp-laptop-repair.aspx<br /><br />Driver Roll Back<br />================<br /><br />1. Log on as Administrator. <br />2. Click "Start", and then click Control Panel. <br />3. Click "Performance and Maintenance", and then click "System". On the "Hardware" tab, click "Device Manager". <br />4. Navigate to the driver you wish to roll back, right click the name of the driver and choose "Properties". <br />5. Click the "Driver" tab and then click "Roll Back Driver".<br /><br />Media Card Reader<br />=================<br /><br />Insertion : <br />===========<br /><br />To insert a digital memory card: <br /><br />1. Hold the card label-side up with the connectors facing the notebook. <br />2. Gently slide the card into the Digital Media Slot until the card is seated. (The card extends slightly beyond the edge of the notebook.)<br /><br />Removal :<br />=========<br /><br />To stop and remove a digital memory card:<br /><br />1. Close all applications and complete all activities that are<br />using the card. (To stop a data transfer, select the Cancel<br />button in the Windows Copying window.)<br />2. To stop the card, select the Safely Remove Hardware icon<br />on the taskbar, and then select the digital memory card. (To<br />display the Safely Remove Hardware icon, right-click the<br />taskbar, select Properties, clear the Hide inactive icons<br />check box, and then select OK.)<br />3. To remove the card, slide the card out of the slot.<br /><br />You can find the complete diagrammatic steps to use the media cards in digital media card reader in the following HP weblink:<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00543078.pdf<br /><br />Intel Primary external monitor<br />=============<br /><br />1. Click Start.<br />2. Select Control panel.<br />3. Double-cilck Display icon.<br />4. Select the Settings.<br />5. Just Select the 2 (Secondary Display) <br />6. Check the check box next to "Use this device as the primary monitor" located at the bottom of that screen.<br />7. Click "Apply".<br />8. Click "Ok".<br /><br />Now, on the TV or the projector, you can't see any thing(the display screen is completely black on the TV) <br /><br />9. Press the Fn + F4 key for one time to toggle the display screen on the TV or projector only.<br />10. Press the Fn + F4 key for once again, you can see the display on both the screens with icons and same display.<br /><br />Now, please shutdown the Notebook and restart the Notebook, you can see the display on the both the Notebook display screen and the projector. <br /><br />ATI Primary<br />===========<br /><br />******* To enable the video overlay on the LCD or External monitor/CRT *******<br /><br />1. Right click the desktop wallpaper and select "Properties". <br />2. Click the "Settings" tab. <br />3. Click the "Advanced" button.<br />4. Select the "Displays" tab.<br />5. Assign the device to "Primary" by pushing down the red button on the top-left corner above the "External monitor". It will turn into green color same as the green button for Laptop image.<br /><br />This device will now be the primary display to display the multimedia file/DVD.<br /><br />If the issue persists try these steps, change the resolution settings and follow these steps:<br /><br /><br />1.Right click the desktop wall paper and select properties. <br />2.Click the settings tab<br />3. In display drop down list select the second option<br />4. Click the check box use this display as primary<br />Note: this option will be available only after connecting the tv.<br />5. click apply and click OK.<br /><br />Nvidia primary<br />==============<br /><br />Please perform following steps in order to get the External monitor work as a primary Monitor.<br /><br />1. Connect the external monitor to the Notebook.<br />2. Right click on desktop of the Notebook and then click on Properties.<br />3. Click on Settings Tab, Then click on Advances button.<br />4. Click on Ge Forced 420Go 32M tab.<br />5. In the window, select the option NviewDisplay Mode.<br />6. Then scorll down the options and select Clone.<br />7. Then select the External monitor i.e., 1b. and then check the box Make the primary display.<br />8. Clcik on Apply and OK.<br /><br />This will make the external monitor work as a primary monitor.<br /><br /><br />Step 1: Making the TV as primary display:<br /><br />Unmountable_Boot_Volume (Unmountable Boot Volume)<br />=======================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00035720&lc=en<br /><br /><br />Microsoft .NET Framework Version 1.1 Redistributable Package<br />============================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=262d25e3-f589-4842-8157-034d1e7cf3a3&DisplayLang=en<br /><br /><br />Norton anti-virus Live Update<br />=============================<br /><br />During the chat session You have mentioned that you are trying to install downloaded update for Norton AV. And you cannot locate the correct exe.data. And also you do not have the Norton Password at hand.<br /><br />I will explain the issue to you. Your dv4000 Pavilion notebook came with Symantec Norton Antivirus (60-days live update) software preinstalled on it. Its a 60 days trial version and the user need to register for full version before 60 days. You cannot register if trial period expires. In this case, I understood that you are trying to download and perform a live update from Norton, because the 60 day period is over, it will be asking for the password. At this point, you may have to register with Symantec Norton Anti-Virus for online live updates and updated virus definitions to protect your computer from virus.<br /><br />You can find latest Norton virus definition from below mentioned web site:<br /><br />http://securityresponse.symantec.com/avcenter/defs.download.html<br /><br /> NOTE: The URL above will take you to a non HP Web site. HP does <br /> not control and is not responsible for information outside <br /> of the HP Web site.<br /><br /><br />To set Internet default settings, follow these steps: <br />========================================================<br /><br />1. Open Internet Explorer. <br />2. Click Tools, Internet Options. <br />3. Click Advanced tab. <br />4. Click Restore Defaults. <br />5. Click Apply and Ok. <br />6. Restart the system for changes to take place.<br /><br />Steps for Removing and Replacing the Hard Drive:<br />================================================<br /><br />zt3000 c00273323<br />zv5000 c00293582<br />dv4000 c00524153<br />zd7000 c00554573<br />zv6000 c00523807<br />dv7000 and dv8000 c00553050<br />ze1000 c00301704<br /><br /><br />Blue screen error IRQL_NOT_LESS_OR_EQUAL<br />========================================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyId=B2ADB86E-4EF3-4B6B-A255-A6941BB7296B&displaylang=en<br /><br /><br />http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/Default.asp?url=/resources/documentation/Windows/XP/all/reskit/en-us/prmd_stp_hwpg.asp<br /><br /><br />Resolving Illegal Operation and Invalid Page Fault Errors<br />=========================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00035269<br /><br />How to enable JavaScript in your browser<br />========================================<br /><br />http://www.hp.com/hpinfo/abouthp/accessibility/webaccessibility/javascript.html<br /><br /><br />Windows Media Center Edition setup<br />==================================<br /><br />http://www.microsoft.com/windowsxp/mediacenter/default.mspx<br /><br /><br />Capturing Video Muvee Auto Producer<br />===================================<br /><br />http://www.muvee.com/website/capture.php<br /><br />Capturing video in Movie Maker 2<br />================================<br /><br />http://www.windowsmoviemakers.net/Tutorials/HowToCaptureVideo.aspx<br /><br />TO show the Desktop Icon in the Quicklaunch<br />-------------------------------------------<br /><br />http://www.dougknox.com/xp/utils/xp_showdesktop.htm<br /><br /><br />Aida<br />====<br /><br />http://www.familoo.com/familoo/RepFiles/8585322307/aida32ee_393.exe<br /><br /><br />Reinstall Internet Explorer<br />===========================<br /><br />you need to manually remove the registry entries to reinstall Internet Explorer. To do this, perform the following steps:<br /><br />1. While you are logged on as an administrator, click Start, and then click Run. <br />2. In the Open box, type regedit, and then click OK. <br />3. Locate the following appropriate registry subkey, right-click the IsInstalled (REG_DWORD) value, and then click Modify. <br /><br />HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}<br /><br />4. Change the value data from 1 to 0, and then click OK. <br />5. Quit Registry Editor<br />6. Click Start, and then click Run.<br />7. In the Open box, type sfc /scannow, and then click OK. <br /><br />Note that you may be prompted for the Windows XP installation media. Please provide the path for the Windows XP installation files as C:\Windows\I386 or C:\I386<br /><br />8. Restart the computer after completing these steps.<br /><br />Reinstalling Internet Explorer with a single command:<br />=====================================================<br /><br /> Go to Start/Run, and type : "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132<br /> %windir%\inf\ie.inf"<br /><br />Recording<br />=========<br /><br />Enable recording :<br />==================<br /><br />1. Open My Computer folder<br />2. Right-Click on the CD/DVD drive and select "Properties".<br />3. Select the "Recording" tab.<br />4. Check the "Enable CD recording on this drive" check box.<br />5. Click "Apply".<br />6. Click "Ok".<br /><br /><br />Recording Tab missing - check 316529 (main site)<br /><br />Recording Tab.<br />1. In the My Computer window<br />2. Right Click on the CD\DVD icon and select Properties<br />3. Please ensure that the Recording tab is present.<br /> CD burner issuesÝý?ã=ßâ@]<br /> You can also make use of the troubleshooting steps listed out in the following MSKB article, to address CD burner issues and related error message such as "There is no disk in drive. Please insert a writable CD into drive D:\" and similar other error messages, in addition to the solutions that you may be sending currently like reinstalling drivers, filters patch etc. : <br />324129<br /><br />The intermittent problems that might be experienced while trying to you copy or burn files or folders to a CD-R or a CD-RW may be caused by any one of the following issues: <br />• There is not enough disk space on the hard disk to create temporary files. <br />• There are issues with the type of optical disc media that you are using. <br />• There are issues with the recording capabilities of the CD drive. <br /><br />To resolve these problems, primarly suggest the following methods: <br />• Use different disc media.<br />• Use different CD burning software / Windows XP disc recording feature. <br />• Change the write speed for the device. <br />• Clean the disc. <br />• Move the temporary file storage location. <br /><br />This document inturn has some important links to the below listed articles : <br />Compact disc recorded in Windows XP is missing files or folders or is unreadable <br />320174<br /><br />How to set the write speed for a CD-R drive in Windows XP <br />309522<br /><br />How to move the temporary files location for Windows XP CD recording <br />308572<br /><br />These articles describe the the following hot issues: <br /><br />• The disc recording operation is consistently unsuccessful. <br />• You cannot read the disc by using Microsoft Windows 95 or Microsoft Windows 98, but you can read the disc by using Windows XP. <br />• You cannot read the disc in an MP3 player, but you can read the disc in Windows XP. <br />• You can read the disc by using an MP3 player, but not all the files on the disc are available. However, all of the files on the disc are available when you read the disc by using Windows XP. <br /> When you add files or folders to a disc that already contains data, some files are lost. This issue may occur if one or both of the following conditions are true: <br /> • A file is added to the disc, and the name of the file is the same as the name of a folder that already exists on the disc. - or - <br /> • A folder is added to the disc, and the name of the folder is the same as the name of a file that was already on the disc. <br /> Also, check the links given under the CD Recording Programs Compatibility section for some specific issue based troubleshooting articles.<br /> DVD-œÄ ¦Üâ@E Please follow the below steps to reinstall the DVD drivers on your Notebook.<br /><br />1. Click Start, Control Panel, Performance and Maintenance, and then System icon.<br />2. This opens the System properties window.<br />3. Select Hardware tab and click Device Manager.<br />4. Click "+" beside CD/DVD Device Catagory.<br />5. Right-click the listed CD/DVD/RW and select Uninstall.<br />6. Restart the system.<br /><br />Windows will redetect the device on restart and reinstalls the drivers automatically.<br /><br /><br />To Disable Internet Explorer Error Reporting<br />============================================<br /><br />1. Click Start, click Run, and then type sysdm.cpl in the Open box. <br />2. Click Advanced, and then click Error Reporting. <br />3. Click Disable error reporting to disable both user and kernel-mode error reporting, or click to clear the Programs check box. <br />4. Click OK two times.<br /><br />To get registered as HP Authorized Service Provider<br />===================================================<br /><br />https://h20198.www2.hp.com/us/<br /><br />"I can gather your feedback along with the reseller information and forward it to the appropriate department. I will need the company name, address, phone number, and contact name if you have one." <br /><br />Include the case number and forward the information to a L2 ASG, Team Lead or Supervisor.<br /><br />Fizzy text in Internet Explorer<br />===============================<br /><br />1. Right-click the Windows desktop to display the context menu. <br />2. Click Properties on the context menu to display the Display Properties dialog. <br />3. Click the Settings tab on the Display Properties dialog to display the Settings tab. <br />4. Click the Advanced button on the Settings tab to display the monitor properties dialog. <br />5. Select a DPI setting in the Display frame of the monitor properties dialog to change the DPI setting to 96 DPI. <br />6. Restart your system to allow the changes to take effect.<br /><br />Mozilla firefox scrolling issue<br />===============================<br /><br />Following are the steps to enable scrolling in Mozilla's FireFox browser: 1. Open up Firefox and type about:config in the URL box. 2. Find the line mousewheel.withnokey.sysnumlines, set it to false by double clicking on true. 3. Find the line mousewheel.withnokey.numlines, set it to the number of lines you want to scroll at a time. This controls the scrolling speed.<br /><br />or <br /><br />the best option, download and install the latest synaptics touchpad driver from synaptics.<br /><br /><br />or<br /><br />I have installed Mozilla on my notebook and I noticed that scrolling with the touchpad and the scroll buttons does not work. What can I do to enable this?<br /><br />This problem can occur with notebooks that are using Synaptics touchpads. Update the drivers to the latest version and then add the following lines to the syntpenh.ini file, which is located in the Synaptics directory (c:\program files\synaptics\syntp\syntpenh.ini):<br /><br />[Mozilla]<br />FC = "MozillaWindowClass"<br />SF = 0x10000000<br />SF |= 0x00004000<br /><br /><br />McAfee uninstall<br />================<br /><br />Attempt an Automatic Uninstall<br />==============================<br /><br />1. Click on the Start button. <br />2. Click on Control Panel. <br />3. Double click on the Add/Remove Programs icon. <br />4. Locate McAfee VirusScan on the list of installed programs and single click on it so it is highlighted. <br />5. Click the Add/Remove button.<br /><br />Note: If at any time you are prompted to remove shared files, answer Yes to All. <br />Windows will then attempt to remove McAfee VirusScan from your computer. If McAfee VirusScan is successfully uninstalled, you do not need to complete the remaining steps in this document. If you receive error messages or find that McAfee VirusScan was not completely removed, then follow the steps below to manually remove the program. <br /><br /><br />Manual Uninstall<br />================<br /><br />1. Backup the Registry<br />2. Click on the Start button, then click on Run. <br />3. Type in REGEDIT and click the OK button. <br />4. Click on the Registry pull-down menu. <br />Click on Export Registry File.... <br />In the File Name field type Backup. <br />In the Save In field be sure that Desktop is selected (if it is not, click on the down arrow next to the Save In line and select 'Desktop'.) <br />Select All in the Export Range groupbox by clicking on the corresponding radio button. <br />Click on the Save button. <br />Close the Registry Editor by clicking the X in the top right corner. <br />You now have a backup of your registry saved as 'Backup' on your desktop. If an error occurs and you need to restore the registry you can double-click on the new file entitled 'Backup' located on the desktop and the registry will be restored.<br /><br />Note: When you have completed the steps in this document, you will be asked to restart your computer. Once restarted, verify that your computer is working properly by opening various programs and doing familiar functions. When you can tell that all is running properly delete the Backup registry file you created earlier to avoid restoring the old registry by mistake. To delete the Backup registry file right-click on the 'Backup' file on your desktop then left-click on Delete from the pop-up menu that appears.<br /><br />Download the registry cleanup file<br />==================================<br /><br />Click the link for the vs8.reg file, and when prompted select Open, or Run. <br />When prompted about adding information to the registry, proceed by clicking Yes. This will remove the VirusScan registry entries. <br />Remove the McAfee VirusScan Shortcuts<br />Click on the Start button. <br />Point to All Programs, (just titled Programs on non-XP systems). <br />Point to the McAfee folder. <br />Right-click on the McAfee VirusScan folder and click on Delete. <br />Delete the McAfee VirusScan Files<br />Double-click on the My Computer icon on the desktop. (on some XP systems, click Start, then click My Computer) <br />Double click on the hard drive where VirusScan is installed (usually the C: drive). <br />Double-click on the Program Files folder. <br />Double-click on the McAfee.com folder <br />Single-click on the VSO folder. <br />Press the Delete key on the keyboard to delete this folder. Answer Yes to any prompts about deleting files or programs. <br />Close all open windows until you are back on the desktop. <br />Double-click on the Agent folder <br />Double-click on the app folder <br />Single-click on the file vso.adf. <br />Press the Delete key on the keyboard to delete this file. Answer Yes to any prompts about deleting files or programs. <br />Close all open windows until you are back on the desktop. <br />Delete additional McAfee VirusScan Files (Windows 2000 and XP only)<br />Click on the Start button <br />Click on Run <br />Type %ALLUSERSPROFILE%\Application Data and click OK <br />Double click on the McAfee.com folder. <br />Single click on the VSO folder. <br />Press the Delete key on the keyboard to delete this folder. Answer Yes to any prompts about deleting files or programs. <br />Delete Misc. McAfee Files<br />Click on the Start button. <br />Point to Search or Find, then click on Files or Folders. <br />In the Named field type in mckrnl.vxd and click the Search Now or Find Now button. <br />The computer will then search for the file. When the file is found, it will be displayed at the bottom of the dialog box. <br />Once the file is found, right-click on the small icon to the left of the file's name. A pop-up menu will appear. <br />Left-click on Delete to delete the file. Answer Yes to any prompts about deleting the file. <br />Repeat steps 3 - 6 for the following files: mcscan32.vxd and mcutil.vxd. <br />Once all of these files have been deleted, close the Find Files dialog box by clicking the X in the top right corner. <br />Restart your computer. <br />McAfee VirusScan is now removed from your computer<br /><br />How to disable Data Execution Prevention (DEP)<br />==============================================<br /><br />Some of the programs refuse to install or run if Data Execution Prevention (DEP) is enabled. DEP is enabled by default in Service Pack 2. Follow these steps to disable DEP:<br /><br />IMPORTANT: Save a copy of your original Boot.ini file as a backup before you make changes!<br />To disable DEP, perform the following actions:<br />1) Click Start -> Run <br />2) Enter Attrib C:\Boot.ini -r -h -s <br />3) Click Start -> Run <br />4) Enter Notepad C:\Boot.ini <br />5) Under [operating systems] replace the parameter /NoExecute=xxxxx with /Execute <br />6) Save the Boot.ini file <br />7) Click Start -> Run <br />8) Enter Attrib C:\Boot.ini +r +h +s <br />9) Restart your computer <br /><br />IMPORTANT: Save a copy of your original Boot.ini file as a backup before you make changes!<br /><br /><br />You can also trun OFF Data Execution Prevention (DEP) on selected programs, following these steps:<br /><br />1. Right-click the My Computer icon on the desktop and then select Properties.<br /><br />2. Click the Advanced Tab, Performance Settings button and then Data Execution Prevention Tab.<br /><br />3. Select 'Turn on DEP for all programs and services except those I select' <br /><br />4. Click Apply and then click OK<br /><br /><br />What are Refurbished Notebooks,where they come from and who manufactures them:<br />==============================================================================<br /><br />Refurbished computers are not used computers that have been in use over a long period of time. Most are cancelled orders and customer return units, others are overstocks, evaluation units, cosmetically blemished products and older discontinued products. All refurbished products are tested and if necessary, non-working components are replaced with working parts to bring the product up to fully functional condition.<br /><br />http://www.hp.com/sbso/buspurchase_refurbished_faq.html#how<br /><br /><br />Windows Update troubleshooter<br />=============================<br /><br />http://v4.windowsupdate.microsoft.com/troubleshoot/<br /><br /><br />Hard Disk self test<br />===================<br /><br />The issue seems to be related with a bad hard disk. We can try the following steps to check the condition of the hard drive using the built-in hard drive test on HP notebook PCs: <br /> <br />1. Restart the computer.<br />2. Press and hold down the F10 key before anything is displayed on the screen. <br />3. Use the arrow keys to highlight the TOOLS tab in the setup menu. <br />4. Use the arrow keys to select Hard Drive Self Test from the menu. <br />5. Press the ENTER key to start the test. <br /> <br /> The QUICK Hard Disk test takes less than 1 minute to complete. <br />A Quick Test Status is displayed when the test completes: <br /> <br /> Pass - The hard drive is not damaged. <br /> Fail - The hard drive is damaged and may need to be replaced<br /><br />Please perform both long and short hard drive self test.<br /><br />SFC/SCANNOW<br />===========<br /><br />1. From the Start menu, select Run. <br />2. In the Open field, type sfc /scannow (Note: There is a space between sfc and /scannow) <br />3. Select the OK button. <br />4. Follow the prompts throughout the System File Checker process. <br />5. Reboot the computer when System File Checker completes. <br /><br />Autoplay<br />========<br /><br />http://www.winguides.com/registry/display.php/6/<br /><br /><br />Firewire 1394 issues:<br />=======================<br />329256<br /><br />http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=9e8df3f3-cd0c-4edb-936a-5f0043e88bb2<br /><br />http://www.microsoft.com/downloads/details.aspx?familyid=9e8df3f3-cd0c-4edb-936a-5f0043e88bb2&displaylang=en&Hash=GCSCK7F<br /><br />826377<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyId=CA0F2007-18B5-4112-8BD6-8BF4BD3130B9&displaylang=en - 1394 Issues after Installing SP2<br /><br />10 things you should know about troubleshooting a slow PC <br /><br /><br />http://wiki.techrepublic.com/twiki/bin/view/TenThingsPlus/SlowPC<br /><br />A Program Stops Performing a Task or Explorer.exe Uses 100 Percent of the CPU When You Right-Click an Item in Windows Explorer ----> 819946<br /><br /><br />Reducing Edge Distortion ATI Radeon Graphic card.<br />=================================================<br /><br />When using a TV for your PC’s display, you may see<br />some edge distortion on the left and right side of your<br />TV screen. This effect depends on your TV and the<br />PC application you are running.<br /><br />To reduce edge distortion, you can increase the TV<br />display’s horizontal size.<br /><br />To Increase the Horizontal Size<br /><br />1 Access the Windows® Control Panel. Doubleclick<br />Display.<br /><br />2 Click on the Settings tab and then the<br />Advanced... button.<br /><br />3 Click on the ATI Displays tab.<br /><br />4 Click on the TV button.<br /><br />5 Click the Adjustments tab.<br /><br />6 In the Screen Size section, click on the plus (+)<br />button beside the horizontal arrowheads to<br />increase the horizontal size of the TV display.<br /><br />-------------------------------------------------------------------------------------------<br /><br /><br />Windows XP Patch: CD Burning Update <br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=70446cf9-5b5a-4733-a9af-e6ad6a2d96a1&displaylang=en<br /><br />NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.<br /><br /><br /><br />To set BIOS password:<br />=====================<br /><br />1. Restart the notebook.<br />2. Tap the F10 key as soon as the HP logo appears.<br />3. Use the arrow keys to highlight the Security menu.<br />4. Select the Power-On Password option and press Enter.<br />5. The Power-On Password dialogue box is displayed.<br />6. Type the new password in the New Password field and press Enter.<br />7. Retype the password in the Confirm New Password field.<br />8. Press the F10 key to save and exit.<br />9. Press Enter to verify the selection. The computer will restart automatically.<br /><br /><br />Check ur knowledge on Virus:<br />============================<br /><br />http://www.microsoft.com/athome/security/quiz/virusbasics1.mspx<br /><br /><br />http://www.microsoft.com/athome/security/quiz/virusbasics2.mspx<br /><br /><br />Antivirus software: Frequently asked questions<br /><br /><br />http://www.microsoft.com/athome/security/protect/antivirus.mspx<br /><br />Check ur knowledge on Spyware:<br />http://www.microsoft.com/athome/security/quiz/spywarebasics1.mspx<br /><br />How do I know if a virus has infected my computer?<br /><br />http://www.microsoft.com/athome/security/viruses/intro_viruses_signs.mspx<br /><br /><br />Spyware:<br /><br />http://www.microsoft.com/athome/security/spyware/spywaresigns.mspx<br /><br />Disable extend my desktop<br />=========================<br /><br />1. Right-click on the computer desktop. <br />2. In the desktop menu click "Properties" to view Display Properties.<br />3. Select the Settings tab.<br />4. Just Select the 2 (Secondary Display) window<br />5. Uncheck the "Extend My Windows Desktop onto this monitor" and click Apply.<br /><br />Now, on the TV you can't see any thing(the display screen is completely black on the TV) <br /><br />6. Press the Fn + F4 key for one time to toggle the display screen on to the TV only.<br />7. Press the Fn + F4 key for once again, you can see the display on both the screens with icons and same display.<br /><br />Do nothing power options<br />========================<br /><br />1. Click Start.<br />2. Select Control panel.<br />3. Double click Power Options.<br />4. Select the Advanced tab.<br />5. Under "Power buttons" Select "Do nothing" for "When I Close the lid of the portable Computer".<br />6. Click Apply and Click OK.<br /><br />Windows XP Backup Made Easy<br />===========================<br /><br />http://www.microsoft.com/windowsxp/using/setup/learnmore/bott_03july14.mspx<br /><br />Date and time<br />=============<br /><br />1. Click Start, and then click Control Panel.<br />2. Double-click the Date and Time icon.<br />3. Select "Internet Time" tab. <br />4. Uncheck the "Automatically synchronize with an Internet time server" check box.<br />5. Click "Apply". Click "ok".<br /><br />kbfiltr<br />========<br /><br />To fix this, uninstall and reinstall the keyboard drivers and one touch button software:<br /><br />1. Start Windows in Safe mode by pressing F8 during Startup.<br />2. Click Start and choose Control Panel. <br />3. Double-click the System icon. <br />4. Go to Hardware tab.<br />5. Click Device Manager. <br />5. Click the plus (+) sign next to Keyboard to list the keyboard drivers. <br />6. Right-click one driver and click Remove. At the warning prompt, click OK. <br />7. Repeat this process until there is no listing for keyboard. <br />8. Close all windows and restart the computer. <br /><br />Windows will automatically detect the keyboard drivers.<br /><br />Next install One Touch Button Software:<br /><br />1. Click Start and Control Panel.<br />2. Double-click Add/Remove Programs.<br />3. From the list of programs, select the the One Touch Button Software and click Change/Remove<br />4. Restart the system when prompted.<br /><br />Once you uninstall the one touch button software, reinstall it from the Software Setup application:<br /><br />You can download and install the latest version of One Touch Button software from the following URL:<br /><br />EZDsetup.exe<br /><br />Once you reinstall the the one touch button software, follow these steps to reprogram a One-Touch button:<br /><br />1. Click Start, All Programs (or Programs), Hewlett-Packard, Notebook, HP One-Touch, then HP One-Touch Configuration.<br />2. On the One-Touch tab, click the button to reprogram.<br />3. Type a label for the button, and then select the Application, Document, Folder, or Web site for the button to open.<br />4. When wanting a label to appear onscreen when pressing a One-Touch button, select that option on the Onscreen Display tab.<br /><br />This should resolve the issue. However, if the problem persists, then you may get back to us with the updated status. We would delighted to assist you further.<br />318031<br /><br /><br /><br />Q: I continue to get the error "Media Center Receiver Service has encountered a problem and needs to close." on startup. This started occuring after installing WinTV-500 MCE but it seems to be a MCE error since it references ehRecver.exe as the fault.<br /><br />A: Usually, this is due to bad drivers or the tuner card not being supported. The tuner card is supported so it may have been a fault with installing the drivers. I would recommend that you uninstall and reinstall the drivers for the tuner card. <br /><br />Memory Configurator<br />===================<br /><br />http://h71016.www7.hp.com/sp_main.asp?hp_url=memoryconfig.asp<br />http://h30094.www3.hp.com/memoryconfig.asp<br />http://configurator.memorystock.com/index.asp?classid=101&mfrid=43<br /><br />Memory scanner<br />==============<br /><br />http://www.crucial.com/systemscanner/<br /><br />The below link is for how to remove memory module below the keybord :<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00047494.pdf<br /><br /><br /><br />The below link is for how to remove memory module<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00047502.pdf<br /><br /><br /><br />The below link is for World wide phone number <br /><br />http://h10032.www1.hp.com/ctg/Manual/c00047049.pdf<br /><br /><br /><br />The below link is for World wide World wide warranty <br /><br />http://h10032.www1.hp.com/ctg/Manual/c00044762.pdf<br /><br />Product return and recycling<br /><br />http://www.hp.com/hpinfo/globalcitizenship/environment/return/index.html<br /><br /><br />Please perform steps provided in the Web link to check the Battery life of your Notebook.<br /><br />http://h20239.www2.hp.com/techcenter/battery/index.htm<br /><br />Works Cannot Access One or More Required Files" Error <br />Message When You Start a Task from the Task Launcher<br /><br />http://support.microsoft.com/?kbid=269779<br /><br /><br />Money 2002: Passport Sign-In Page Is Not Displayed When Money Starts<br /><br />http://support.microsoft.com/default.aspx?scid=kb;en-us;305258<br /><br />Error messages that you receive when you try to open Money by using your Passport Network credentials<br /><br />http://support.microsoft.com/default.aspx?scid=kb;en-us;891338<br /><br /><br />Configuring broadband Internet Connections (DSL, ADSL via PPoE) in Wndows XP<br /><br />http://www.windowsnetworking.com/articles_tutorials/wxpadcon.html<br /><br />Mail In<br />=======<br /><br />Please complete the information below so we can process your request :for the mail-in repair service. <br /> <br />Shipping Information (United States address):<br /> <br />* Name: <br />* Organization: <br />* Mailing Address (No P.O. Boxes): <br />* Apartment/Building/Mailstop: <br />* City: <br />* State: <br />* Zip/Postal Code: <br />* Phone Number (including area code): <br />* Convenient business day for the notebook pickup:<br /> <br /> Note: Usually Fedex is scheduled to arrive between 12.00 and 17.00 hours Mon-Fri.<br /> <br />Product Information:<br /> <br />* Product Model Number (ex: ze4250, n5441 etc): <br />* Product Number (ex: C1234A): <br />* Product Serial Number (ex: US12345678): <br />* Product Purchase Date: <br /> <br />The Model, Product and Serial number is located on the bottom of the PC on a white sticker. Also review the enclosed Service Agreement and provide your acceptance for setting up the service.<br /> <br />By sending your Pavilion Notebook to HP to be repaired, you agree to the following conditions mentioned in the following URL:<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00372730<br /><br />NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.<br /><br /><br />Collateral<br />==========<br /><br />We would be happy to process the request for a replacement part. However, the part is a collateral part. This implies that the replacement of <part> entails returning the faulty one. If the faulty <part> is returned within 15 calendar days of shipment, the replacement would be free of cost under warranty conditions [included below]. If however, the faulty <part> is not returned within the stipulated time, applicable charges would be levied. We would therefore need your credit card details. We do not seek credit card information through email or chat as a policy. Please DO NOT provide any credit card information via this chat. Such sensitive information is sought only through phone. Please provide us with the convenient date (2 dates) and time so that we can contact you for the credit card information. Additionally, provide us with the shipping details to which we can send the part to.<br /><br />=== HP warranty conditions for collateral parts ===<br /> <br />* All returned spare parts must be in "as new condition", and returned in the original packaging. <br /> <br />* In cases where HP did not receive the defective part within 15 calendar days of shipment of the exchange part from you then you will be charged for the exchange part. Return instructions and pre-paid shipping label are included. No charges are assessed if the unit is returned within the required time.<br /> <br />=== Additional information needed ===<br /><br />Please provide the following information about when we can contact you:<br /><br />* Dates and Days (2 days):<br />* Time to call:<br />* Time Zone:<br />* Telephone Number to call:<br /><br />Shipping Information:<br /> <br />* Name: <br />* Organization: <br />* Mailing Address (No P.O. Boxes): <br />* Apartment/Building/Mailstop: <br />* City: <br />* State: <br />* Zip/Postal Code: <br />* Phone Number (including area code): <br /><br /><br />Product Information:<br /><br />* Product Model Number (ex: ze4250, n5441 etc): <br />* Product Number (ex: C1234A): <br />* Product Serial Number (ex: US12345678): <br />* Product Purchase Date: <br /><br />The Model, Product and Serial number is located on the bottom <br />of the PC on a white sticker.<br /><br /><br />NON HP<br />======<br /><br />NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.<br /><br /><br />URL72<br />===== <br /><br />NOTE: Clicking the link may give an error indicating it is invalid. If this occurs, copy the portion of the address on the remaining line(s) and paste it at the end of the address showing in your browser until the complete address is displayed in the Address box.<br /><br /><br />Power Drain<br />===========<br /><br />With an extensive use of the notebook, some times notebook would store some static charges which indeed will stop the notebook from powering up or charging the battery. The procedure to remove this static charges from the notebook is known as power drain. Performing a power drain procedure will not effect any personal data or delete any pictures from the hard drive on your notebook.<br /><br />Power Drain Procedure: <br />======================<br /><br />1. Disconnect the AC Adapter.<br />2. Remove the Battery and wait for couple of minutes. <br />3. Hold the Power button down for 30 seconds to 1 minute.<br />4. Reconnect the AC adapter and battery.<br />5. Turn on the Notebook power.<br /><br /><br />Reinstall powermanagement<br />=========================<br /><br />To reinstall Power Management in Windows XP, follow these steps: <br /><br />1. Click Start, select Control Panel, and then choose Performance and <br /> Maintenance. <br />2. Click the System icon to open the System properties window. <br />3. Select the Hardware tab and click Device Manager. <br />4. Click the plus (+) sign next to System Devices. <br />5. Right-click the ACPI Fixed Features button and select Uninstall. <br />6. Restart the system. <br /><br />On restarting the system, Windows will automatically detect and install <br />Power Management on the computer.<br /><br /><br />Recalibrating Battery<br />=====================<br /><br />Recalibrating the battery simply means recharging the battery to its maximum capacity and resetting the battery gauge to display the level of charge accurately. You may notice that the battery gauge does not correctly display the battery charge level when you first receive your Notebook or if you have not used your Notebook for a long period of time. If the battery gauge becomes inaccurate, you must recalibrate your battery.<br /><br />To recalibrate the battery, complete the following steps:<br /><br />1. Plug in the AC adapter.<br />2. Allow the battery to charge until the Battery Charge light turns<br /> off, showing that the battery is fully charged.<br />3. After the Battery Charge light turns off, unplug the AC adapter.<br />4. Turn on or restart your Notebook.<br /><br /> NOTE: Steps 5 through 8 prevent your Notebook from entering Sleep<br /> mode. These steps also allow the battery to drain faster.<br /><br />5. Click Start and then Control Panel.<br />6. Click the Power Options icon to display the Power Options<br /> Properties dialog box.<br />7. Click the Power Schemes tab and select the Portable/Laptop scheme.<br />8. From the Running on batteries column:<br /><br /> a. In the Turn off monitor drop-down list, select Never.<br /> b. In the Turn off hard disks drop-down list, select Never.<br /> c. In the System standby drop-down list, select Never.<br /> d. In the System hibernates drop-down list, select Never.<br /><br />9. Let the battery drain until your Notebook reaches Hibernation and<br /> turns off.<br />10. Plug in the AC adapter and restart your Notebook.<br />11. Return to the Power Options Properties dialog box, and re-enter<br /> your power savings settings to the desired level.<br /><br /> NOTE: Battery charging time will vary based on the initial<br /> battery charge, the type of battery, and the activity of<br /> your Notebook while charging. Your Notebook's batteries<br /> charge much faster if the Notebook is off while charging.<br /><br />tech num<br />========<br /><br />To contact our HP Total Care phone support in the US call 1-800-474-6836.<br /><br /><br />Resolving Choppy Playback <br />------------------------- <br /><br />See the following steps to resolve choppy DVD playback. <br /><br />1. Click Start. <br />2. Right-click My Computer (My Computer is on the Desktop for versions of Windows prior to Windows XP). <br />3. Click Properties. <br />4. Click the Hardware tab. <br />5. Click the Device Manager button (Device Manager is a tab in versions of Windows prior to Windows XP). <br />6. Click the plus sign (+) to the left of IDE ATA/ATAPI controllers to expand this list. <br />7. Right-click "Secondary IDE Channel". <br />8. Click Uninstall (Click Delete for versions of Windows prior to Windows XP). <br />9. Restart the computer. <br />10. Repeat steps 1-7. <br />11. Click Properties. <br />12. Click the Advanced Settings tab. Verify that the transfer modes for both Device 0 and Device 1 are set to DMA if available. <br />13. Click OK and try playing a DVD.<br /><br />To remove a network component<br />=============================<br /><br />1. Open Network Connections<br />2. Click the connection on which you want to remove a network component, and then, under Network Tasks, click Change settings of this connection.<br />3. Do one of the following: <br /><br />• If this is a local area connection, on the General tab, in This connection uses the following items, click the client, service, or protocol you want to remove, and then click Uninstall. <br /> <br />• If this is a dial-up, VPN, or incoming connection, on the Networking tab, in This connection uses the following items, click the client, service, or protocol you want to remove, and then click Uninstall.<br /> <br />4. In the Uninstall component name dialog box, click Yes.<br /><br /><br />Windows update (0x800A01AD) (0x80070005) (0x80080005)<br />=====================================================<br /><br />http://v5.windowsupdate.microsoft.com/v5consumer/showarticle.aspx?articleid=13&ln=en<br /><br /><br />Microsoft error reporting<br />=========================<br /><br />For description and availability of Internet Explorer Error Reporting Tool and to know how to disable Internet Explorer Error Reporting, I suggest visit the following website:<br /><br />http://support.microsoft.com/default.aspx?kbid=276550<br /><br />1. Click Start, click Run, and then type sysdm.cpl in the Open box. <br />2. Click Advanced, and then click Error Reporting. <br />3. Click Disable error reporting to disable both user and kernel-mode error reporting, or click to clear the Programs check box. <br />4. Click OK two times. <br /><br /><br />HpSdpAppCoreApp.msi<br />===================<br /><br />give latest windows installer 3.1 download<br /><br />The issue seems to be with the Windows Installer on the system which might have got damaged and gives the above error message. John, I would like to share some information with you about Windows Installer. It may get damaged when your computer's registry becomes corrupt. You or someone else inadvertently changes a registry setting used by the Windows Installer, resulting in a problem.<br /><br />In order to resolve this issue, you need to repair these services which is part of Windows XP.<br /><br />Please try to repair Windows Installer manually from Windows Registry:<br /><br />In order to edit the registry, you need to start the notebook using Administrator login.<br /><br />1. Click Start, click Turn Off My Computer, and select Restart.<br />2. When you see the HP Logo, repeatedly press the F8 key to bring up the "Windows Advanced Options Menu."<br />3. Use the arrow keys to scroll to the Safe mode. The following prompt will be displayed:<br /><br /> "Please select Operating system to start"<br /><br />4. Select Microsoft Windows XP Home Edition and press Enter. The computer will now start in Safe mode.<br />5. When prompted, log in as an Administrator. The user name is "administrator" and the password is user specified (if any) or blank by default.<br /><br />Once logged in as Administrator, edit the registry as mentioned below:<br /><br />A. Click Start and then click Control Panel.<br />B. Click Switch to Classic View (if you are not already using Classic View).<br />C. Double-click Administrative Tools, and then double-click Services.<br />D. In the list of services, right-click Windows Installer, and then click Stop on the shortcut menu that appears.<br />D. On the File menu, click Exit.<br />E. Close the Administrative Tools window.<br />F. Click Start, and then click Run.<br />G. In the Open box, type cmd, and then click OK.<br />H. Change to the \Windows\System32 folder. For example, type cd\windows\system32, and then press ENTER.<br />I. Rename the following files:<br /><br />Msi.dll<br />Msiexec.exe<br />Msihnd.dll<br /><br />You can rename these files by using the ren command. For example, type ren msi.dll msi.old. The Msi.dll file is renamed Msi.old.<br /><br />J. When you have renamed all of the files, type exit, and then press ENTER.<br />K. Restart the computer.<br /><br />This will resolve the issue.<br /><br />After that download and install the following windows installer utility from Microsoft :<br /><br />http://support.microsoft.com/?scid=kb;en-us;290301<br /><br /><br />ZT1000 hot keys<br />===============<br /><br />Fn+F1 Decreases the display brightness.<br />Fn+F2 Increases the display brightness.<br />Fn+F5 Toggles among the built-in display, an external display, and simultaneous display on<br />both.<br />Fn+F8 Toggles the built-in numeric keypad on and off. Does not affect an external keyboard. If<br />Num Lock is on, the numeric functions are active; otherwise, cursor control is active.<br />Fn+Num Lock Toggles Scroll Lock on and off.<br />Fn+Page Up Increases the volume (and turns audio on if muted).<br />Fn+Page Down Decreases the volume.<br />Fn+Backspace Toggles the mute function on and off.<br />Fn+any One-Touch button Toggles the One-Touch button LEDs on and off (selected models).<br /><br /><br />Hard drive to motherboard connector<br />===================================<br /><br />http://www.laptopking.com/searhbrandresults.asp?brand=hp#link3<br /><br />"power surge on hub port"<br />==========================<br /><br />Install chipset drivers and reinstall power management<br /><br />suggest the work around from DM under Universal Serial Bus Controllers, right-click and select PROPERTIES on the Intel® USB UNIVERSAL HOST CONTROLLER (not the USB Root Hub), Click the ADVANCED Tab, Check the box that says: “Don’t tell me about USB errors” <br /><br /><br />External battery for notebooks:<br />===============================<br /><br />http://www.interbatteries.com/product_info.php/cPath/626_828/products_id/2839<br /><br />Run Older Programs on Windows XP<br />================================<br /><br />http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/appcompat.mspx<br /><br /><br />To disable the welcome screen :<br />===============================<br /><br />1. Open control panel.<br />2. Double-Click user accounts.<br />3. Click on "change the way users log on or off".<br />4. Uncheck the "use the welcome screen" option.<br />5. Click on "Apply options". <br /><br /><br />Microsoft Data Access Components (MDAC) 2.8<br /><br />http://www.microsoft.com/downloads/details.aspx?DisplayLang=en&FamilyID=6c050fe3-c795-4b7d-b037-185d0506396c<br /><br /><br /><br />How do I change my default image viewer back to the Windows Picture and Fax Viewer?<br />====================================================================================<br /><br /><br />Simple solution:<br /><br />Select Start menu -> Run -> type "regsvr32 /i shimgvw.dll" without quotes and click Ok.<br /><br />Long Solution:<br /><br />Restoring Windows Picture and Fax Viewer as the viewer for images:<br /><br />- Note what file extension you want to change the default for. That's the ".jpg", ".gif", and so on at the end of the filename. It indicates the type of picture, and more importantly, it's what Windows uses to decide what program to use to display it. <br />- Open up Windows Explorer. (The Windows Key + E, on many keyboards.) <br />- Find any file with that same extension. <br />- Right-click on the filename, and select Open With .... <br />- Select Choose Program at the bottom of the list that's displayed. <br />- In the resulting dialog box, "Windows Picture and Fax Viewer" should already be listed. Click on it. <br />- Check the box labeled "Always use the selected program to open this kind of file". <br />- Press OK <br /><br />If for some reason it's not already in the list, you can force the association by following these steps, still in Windows Explorer:<br /><br />- On the Tools menu, click Folder Options... <br />- Click on the File Types tab. <br />- Scroll down to the extension you care about, for example "JPG". <br />- Press the Restore button, if it exists. <br />- Press the Advanced button. <br />- Click on the Open action. <br />- Click on Edit... <br />- In the Application used to perform action: enter C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\System32\shimgvw.dll,ImageView_Fullscreen %1. Where "C:\WINDOWS" is the directory containing your Windows installation. <br />- Press OK <br /><br /><br />Error Message: The Page Cannot Be Displayed . . . Cannot Find Server or DNS Error<br /><br />http://support.microsoft.com/?id=265847<br /><br /><br />Microsoft ActiveSync 4.2<br />========================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=7269173a-28bf-4cac-a682-58d3233efb4c&DisplayLang=en<br /><br />How do I Setup Hotsync 4.0 to Sync<br /><br />http://www.netway.com/~kryton/computing/palm/Hotysnc_40/Hotsync_configure1.htm<br /><br />http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Problem=obj(10066)<br /><br /><br /><br />Release and Renew IP address:<br /><br />1. Click the Start menu button on the Windows taskbar.<br />2. Click Run... on this menu.<br />3. If the computer is holding a current IP address, type 'cmd' (without the quotes) in the text box that appears. A command prompt window appears on the screen.<br />4. Type 'ipconfig' (without the quotes) to view the status of the computer's IP address(es).<br />5. If the computer is holding a current IP address, type 'ipconfig /release' to let go of the address.<br />6. Then, type 'ipconfig /renew' to renew the IP address<br /><br /><br />Update for Background Intelligent Transfer Service (BITS) 2.0 and WinHTTP 5.1 (KB842773)<br />========================================================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=b93356b1-ba43-480f-983d-eb19368f9047&DisplayLang=en<br /><br />Ze1000<br />======<br /><br />To change the boot device<br />The notebook normally boots from its internal hard disk. You can also boot the notebook<br />from a floppy disk drive (optional accessory), the CD/DVD drive, or a local area network<br />(LAN).<br /><br />1. Restart the notebook: click Start, Turn Off Computer, Restart.<br />2. When the HP logo appears, press Esc to display the Boot menu.<br />3. Use the arrow keys to select the boot device, and press Enter.<br /><br />If you want to boot from a specific device whenever it is present, change the boot order<br />using the BIOS configuration utility—<br /><br />ZE1000<br />======<br /><br />Fn+F1 Decreases the display’s brightness.<br />Fn+F2 Increases the display’s brightness.<br />Fn+F5 Switches among the built-in display, an external display, and<br />simultaneous display on both.<br />Fn+F8 Toggles the embedded numeric keypad on and off.<br />Fn+F9 Toggles Num Lock on and off.<br />Fn+F10 Toggles Scroll Lock on and off (except on an external keyboard).<br />Fn+Home Toggles the sound on and off (mutes sound).<br />Fn+Page Up Increases sound volume (except on an external keyboard).<br />Fn+Page Down Decreases sound volume (except on an external keyboard).<br /><br /><br /><br />All models<br />==========<br />http://h20180.www2.hp.com/apps/Lookup?cc=us&h_query=pavilion+notebook&h_page=y150_pfinder,igmx&h_cc=us&h_lang=en&lang=en<br /><br />Battery<br />=======<br /><br />The battery in a Notebook PC is designed to provide dependable power; however all rechargeable batteries gradually lose their capacity to hold a charge. Batteries made of different materials have different useful lives. For instance, with moderate use, Li-Ion batteries are expected to deliver around 80% of their original capacity after 300 charge cycles or about one year of use. This loss in capacity (aging) is irreversible.<br /><br />Steps to adjust Clock Watch and Time Synchronizer as follows: <br />=============================================================<br /><br />1. Click Start, and then Control Panel or Double click on the time displayed in the lower right corner of the screen. You will see the date and time properties window pop up. Ensure the “Internet Time” tab is selected. <br />2. Uncheck "Automatically synchronize with an Internet time server" option. <br />3. Click “Apply” and “OK” to save changes. If the problem is unresolved, OS repair and BIOS update needs to be downloaded and installed.<br /><br /><br />Changing the Windows XP Registered Owner Name<br />=============================================<br /><br />The steps to change the registered owner involve registry changes. <br /><br />The registry contains critical information and I strongly suggest that you back up the registry by following these steps:<br /><br /> CAUTION: A registry backup is essential. An incorrect registry <br /> entry may cause serious system problems or prevent the<br /> computer from starting. You will not be warned of any<br /> incorrect registry entries. If the registry is not<br /> backed up, the only way to recover the system is to <br /> reinstall the operating system.<br /><br />1. Click Start and select Run.<br />2. Type REGEDIT in the Open field and click OK.<br />3. Click "Registry" in the menu. <br />4. Click "Export Registry" from the drop-down menu. <br />5. Click the down arrow beside "Save In" and select Local Disk(C:). <br />6. Type BACKUP.REG in the File Name field.<br />7. Verify that the "All" radio button under the "Export Range" is selected.<br />8. Click Save. <br /><br />To change the Registered Owner of Windows XP, follow these steps:<br /><br />1. Click Start and select Click Run. <br />2. Type REGEDIT in the "Open" field and click OK.<br />3. Click the plus sign (+) beside HKEY_LOCAL_MACHINE. <br />4. Click the plus sign (+) beside Software. <br />5. Click the plus sign (+) beside Microsoft. <br />6. Click the plus sign (+) beside Windows NT.<br />7. In the left hand window, highlight the "CurrentVersion" folder. <br />8. In the right hand window, double-click the "RegisteredOwner" value. <br />9. Replace the text in the "Value Data" field with the updated information. <br />10. Click OK. <br />11. Close the Registry Editor window. <br />12. Click Start. <br />13. Click Turn Off Computer. <br />14. Click Restart. <br /><br />This will change the registered owner of Windows XP.<br /><br />If you are unable to find the "RegisteredOwner" key, you will need to create one. To create a key, right-click the empty area in the registry window and select "New String value." <br /><br />For additional details, please visit the following Web page: <br /><br />http://www.winguides.com/registry/display.php/32/<br /><br /> NOTE: The URL above will take you to a non-HP Web site. HP does not control and is not responsible for information outside of the HP Web site.<br /><br /><br />Winamp plugin<br />=============<br /><br />http://www.winamp.com/plugins/details.php?id=137742<br /><br />If the system is hanging when you are trying to shutdown or restart the system, it is due the the fact that Windows XP Home and Professional versions allow all services to shut down in 20 seconds. The WaitToKillServiceTimeout value name in the registry allows you to specify a length of time that the service control manager must wait for services to complete the shut-down request.<br /><br />If all the services are not closed properly, you may across some problems. By increasing the Shutdown time for services most of the problems with the Shutdown will be cleared. Following are the steps:<br /><br />1. Click Start, Run.<br />2. Type Regedit and press Enter.<br />3. Navigate to HKEY_LOCAL_MACHINE\system\controlset001\control<br />4. Double click on WaitToKillServiceTimeout<br />5. Set the valuedata as 20000<br />6. Click OK.<br />7. Click File, Exit.<br />8. Restart the system.<br /><br />However, the problem occurs if a process does not respond within this time-out period, Windows displays the "Wait, End Task, or Cancel" dialog box for the process, which prompts you to wait for another 20 seconds, stop the process, or cancel the shutdown process. <br /><br />The problem can be solved by changing the timeout period. Follow the steps given below to do so:<br /><br />1. Click Start, Run.<br />2. Type Regedit and press Enter.<br />3. Navigate to HKEY_CURRENT_USER\Control Panel\Desktop <br />4. The "WaitToKillAppTimeout" will be set to 20 seconds, edit and increase the time.<br />5. Click OK after changing the value.<br />6. Click File, Exit.<br />7. Restart the system.<br /><br />WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. It is suggestible to take backup of the registry before performing the steps. To backup registry, follow the steps given below:<br /><br />1. Click Start, Run.<br />2. Type regedit and press Enter.<br />3. Click File, Export.<br />4. Enter a Filename.<br /><br />The current registry settings will be exported to the specified file. If any problem occurs with the modifications, you need not reinstall the Operating System again and simply restore the registry.<br /><br /><br />To uninstall Internet Explorer 7 Beta 2 and return to Internet Explorer 6 on Windows XP <br />=======================================================================================<br /> <br />1. Click “Start,” and then click “Control Panel.” <br />2. Click “Add or Remove Programs.” <br />3. Check “Show Updates” at the top of the dialog box. <br />4. Scroll down the list to “Windows XP – Software Updates,” select “Internet Explorer 7 Beta 2 Preview,” and then click "Change/Remove." <br /> <br />* If you are running Internet Explorer 7 Beta 2 Preview -- March 20 or later, it is not necessary to check "Show Updates." <br /> <br />* If "Internet Explorer 7 Beta 2" does not exist, run %windir%\$NtUninstallie7bet2p$\spuninst\spuninst.exe. You need to have "view hidden folders" enabled.<br /> <br />Refer to the following Microsoft web page for more information:<br /> <br />http://msdn.microsoft.com/ie/releasenotes/default.aspx<br /><br /><br />Optimize your computer for peak performance<br />===========================================<br /><br />http://www.microsoft.com/athome/moredone/optimize.mspx<br /><br />Improving the Performance of Your Notebook<br />==========================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00034290#N430<br /><br />http://www.techbargains.com/hottips/hottip12/index.cfm<br /><br />Increasing System Resources and Performance Without Adding Memory<br />=================================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=bph06569<br /><br /><br />DV8000 caddie (caddy)<br />=============<br /><br />403816-001<br /><br />Bracket Kit, includes:<br /><br />Display hinge support bracket<br /><br />Not illustrated:<br /><br />Optical drive bracket<br />Hard drive bracket (caddie)<br />Expansion port 2 bracket<br />TouchPad bracket<br /><br />7200 rpm, 100-GB 405938-001<br />5400 rpm, 80-GB 403803-001<br />4200-rpm, 120-GB 405939-001<br />4200-rpm, 100-GB 403804-001<br />4200-rpm, 60-GB 405937-001<br /><br />Flushing the ARP Cache on Windows XP : <br />======================================<br /><br />http://www.sixdifferentways.com/archives/007675.html<br /><br />This web-page is also helpful to search 6 diffferent ways for troubleshoot the issue.<br /><br /><br />SATA<br />====<br /><br />Few notebooks series dv5000t, dv5100, dv8000, dv1600 has problem reinstalling Operating System or when upgrading OS.<br /><br />Solution: Disable native SATA in BIOS.<br /><br />Disable SATA native support: <br /><br />1. Turn on or restart the notebook. <br />2. Press the F10 key when the "HP Invent" logo appears on the screen. This will open the BIOS menu.<br />3. Select the "System Configuration" tab.<br />4. Select "Disable" for the "SATA Native Support" item.<br />5. Press F10 to Save and Exit. Choose Yes for "Save configuration changes and exit now".<br /><br /><br /><br />Enable SATA native support: <br /><br />1. Turn on or restart the notebook. <br />2. Press the F10 key when the "HP Invent" logo appears on the screen. This will open the BIOS menu.<br />3. Select the "System Configuration" tab.<br />4. Select "Enabled" for the "SATA Native Support" item.<br />5. Press F10 to Save and Exit. Choose Yes for "Save configuration changes and exit now".<br /><br />http://www.mysuperpc.com/build/pc_sata_install_windows_operating_system.shtml<br /><br />For more information regarding NCQ (Native Command Queuing), visit Seagate's website: (SATA 2) <br />------------------------------------------------------------------------------------- <br />http://www.seagate.com/products/interface/sata/native.html <br /><br />Install the chipset drivers<br /><br /><br /><br />First, Install the Microsoft UAA driver and then install the conexant HD audio driver<br /><br />Microsoft UAA driver for High Definition Audio:<br /><br />http://h18007.www1.hp.com/support/files/hpcpqnk/us/download/23294.html?jumpid=reg_R1002_USEN<br /><br /><br />COnexant HD audio drivers:<br /><br />http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&lang=en&os=228&product=1832444&dlc=en&softwareitem=ob-39203-1<br /><br /><br />Workaround to resolve the N series keyboard issues. <br />===================================================<br /><br />1. Shutdown the Notebook. <br />2. Turn the Notebook in reverse. <br />3. Slightly apply pressure on all the four corners of the Notebook and tap on bottom of the Notebook.. <br /><br />Note: Please take care that the pressure applied should not damage the LCD screen.<br /><br />Error 1706<br />==========<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&jumpid=reg_R1002_USEN&dlc=en&docname=c00293644<br /><br />HP Image Zone<br />=============<br /><br />\SWSetup\HPPAI\setup\CreativeProjects\creativeprojects.msi<br /><br />N3210<br />=====<br /><br />Processor : 433 MHz AMD K6-2<br />Operating system : Win 98 <br />Display : HPA SVGA <br />Size of display : 12.1'' <br />Hard Drive : 4.3 GB <br />Optical drive : CD 24 x<br />Modem : 56 Kbps <br />Memory : 32 MB <br />L2 cache : 512 KB <br />Video adapter : Trident Cyberblade AGP<br />Video memory : 4MB<br /><br />Moving Files and Settings to a New PC<br />=====================================<br /><br />http://www.microsoft.com/windowsxp/using/setup/getstarted/bott_fstw.mspx<br /><br />Visit the following Microsoft articles for information on using the Files and Settings Transfer wizard: <br />===============================================================================================<br /><br />http://support.microsoft.com/?kbid=306186 <br />http://support.microsoft.com/?kbid=306187<br /><br />Unable to open Multiple Internet explorer windows<br />=================================================<br /><br />To resolve this problem in Internet Explorer, follow these steps: <br /><br />1. Quit all programs that are running. <br />2. Click Start, and then click Run. <br />3. Type regsvr32 urlmon.dll, and then click OK. <br />4. When you receive the "DllRegisterServer in urlmon.dll succeeded" message, click OK. <br /><br /><br />If this does not resolve the problem, repeat steps 2 through 4 for each of the following files (in step 3, replace Urlmon.dll with each of the file names below):<br />• Shdocvw.dll <br />• Actxprxy.dll <br />• Oleaut32.dll <br />• Mshtml.dll <br />• Browseui.dll <br />• Shell32.dll <br /><br />How to Obtain the Latest Service Pack for Internet Explorer 6<br />=============================================================<br /><br />http://support.microsoft.com/kb/328548/<br /><br />battery recall 2 (dv1000 and ze2000)<br />================<br /><br />http://bpr.hpordercenter.com/ebpr/landingpage.aspx<br /><br />BPR Website: http://www.hp.com/support/BatteryReplacement <br /><br />FAQs: http://bpr.hpordercenter.com/ebpr/FAQ.aspx <br /><br />Email Support: <br />http://bpr.hpordercenter.com/ebpr/Assistance.aspx <br /><br />Phone Support: <br />http://bpr.hpordercenter.com/ebpr/Contact.aspx <br /><br />HP Battery Pack Replacement Program - Approximately 15,700 battery packs are being recalled from the following HP consumer notebook platforms: <br /><br />Approximately 15,700 battery packs are being recalled from the following HP consumer notebook platforms: <br /><br />Pavilion dv1000 dv1207,dv1170,dv1156 and dv1240 <br /><br />Pavilion ze2000 ze2015 <br /><br />Presario V2000 v2135, v2140 and v2205 <br /><br />Presario M2000 M2010 <br /><br />The battery packs affected can be identified by the CT bar-code label on the battery pack itself. The CT bar-code label is located on the battery itself, so have the customer remove the battery pack from the computer and look on the bottom of the battery for the CT bar-code label. If the CT bar-code label is of the format L3XXXXXXXXXX and the computer is one of the models listed above then the battery qualifies for the HP battery replacement program. <br /><br />HP has setup a separate phone number for HP customers to call if they have one of the affected battery packs. <br /><br />The phone number is 1-888-202-4320 and will be available Monday – Friday from 6AM – 6PM Mountain Time. <br /><br />If you receive a customer call concerning this HP battery pack replacement program, please refer them to the following website to identify if their battery pack is affected:<br /> <br />http://www.hp.com/support/batteryreplacement<br /><br />and provide them the contact phone number of 1-888-202-4320 as well as the hours of operation to get their battery pack replaced. <br /><br />Internet temporary files<br />========================<br /><br />1. Open Internet Explorer. <br />2. Click Tools, Internet Options.<br />3. In the General tab, Click on the button "Delete Cookies" and then click Ok when prompted.<br />4. Then click on the button "Delete Files" and then check the box "Delete all offline content" when prompted and then click Ok.<br />5. Then click on the button "Clear History" and then select "yes" when prompted.<br />6. Click "Apply" at the bottom of that window and then click "Ok".<br /><br />This should clear the cache files of internet from the computer.<br /><br /><br />UK Part Store<br />=============<br /><br />Select country from the drop down menu<br /><br />http://h20141.www2.hp.com/hpparts/Country_Choice.asp<br /><br /><br />HP Store - UK Phone number 0845-270-4142<br /><br />Windows XP Support Patch for Wi-Fi Protected Access<br />===================================================<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyId=009D8425-CE2B-47A4-ABEC-274845DC9E91&displaylang=en<br /><br />Limited Warranty and Technical Support Statement<br />================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00019915<br /><br />Memory Dump<br />===========<br /><br />Coming to issue at hand, I understand that the computer reboots itself every 1 hour and you see blue screen which shows Physical Memory Dump.<br /><br />Jesse, as you mentioned after upgrading the BIOS you are experiencing this issue.<br /><br />The error may be caused either due to the mini-dump files or the paging file.<br />This occurs when the paging file continues to have a flag indicating that the memory dump file needs to be written even after the memory dump file is written.<br /><br />To resolve this, delete the Minidump files and reset the Pagefile.sys file.<br /><br /> NOTE: While troubleshooting the error, check if the error message<br /> is resolved every time the computer is restarted.<br /><br />When an error occurs, the system writes a miniature memory dump along with an XML description of the system status to be uploaded to Microsoft.Deleting this hidden Minidump file will prevent the occurrence of this error.<br /><br />To delete the Minidump file and Sysdata.xml file, follow these steps:<br /><br />Step 1: Display all hidden files and folders.<br />Step 2: Delete the Minidump file and Sysdata.xml file<br /><br />Step 1: To display the hidden files and folders, follow these steps:<br /><br />1. Click Start and select Control Panel.<br />2. Click Appearance and Themes.<br />3. Click Folder Options and select the View tab.<br />4. Select the "Show hidden files and folders" option.<br />5. Deselect the "Hide operating system files" option.<br />6. Click Apply and click OK.<br /><br />You can now view all hidden files and folders.<br /><br />Step 2: Deleting the Minidump file and Sysdata.xml file:<br /><br />1. Click Start and select My Computer.<br />2. Double-click the Local Drive (C:).<br />3. Double-click the Windows folder<br />4. Double-click Minidump folder under Windows.<br />5. From Edit menu, click "Select All".<br />6. From File menu, click Delete. Click OK to the warning message.<br />7. Close the Minidump window.<br />8. Browse to the C:\Documents and Settings folder.<br />9. Delete all instances of the sysdata.xml file.<br /><br /> NOTE: You may find more than one instance of the sysdata.xml file.<br /><br />10. Click the Start button, click Turn off the computer, and then<br /> click Restart.<br /><br />After deleting the Minidump file and Sysdata.xml file, you need to reset<br />the Pagefile.sys file. The paging file is an area on the hard disk that<br />Windows uses as if it were random access memory (RAM). This is sometimes known as "virtual memory."<br /><br />To reset the Pagefile.sys file, follow these steps:<br /><br />1. Click Start and select Control Panel.<br /><br /> NOTE: In the classic view, click Start, select Settings, and<br /> choose Control Panel.<br /><br />2. Click Performance and Maintenance and then click the System icon.<br /><br /> NOTE: In the classic View, double-click System.<br /><br />3. Click the Advanced tab and then click Settings under Performance.<br />4. Click the Advanced tab and then click Change under Virtual memory.<br />5. Note down the Initial size (MB) and the Maximum size (MB)<br /> parameters.<br />6. Click the "No paging file" option.<br />7. Click Set and then click OK.<br />8. Click OK in the System Control Panel Applet dialog box.<br />9. Click OK in the Performance Options dialog box.<br />10. Click OK in the System Properties dialog box.<br />11. Restart the computer.<br /><br />When the computer restarts, perform the following steps:<br /><br />1. Click Start and select Control Panel.<br />2. Click Performance and Maintenance and then click the System icon.<br />3. Click the Advanced tab and then click Settings under Performance.<br />4. Click the Advanced tab and then click Change under Virtual memory.<br />5. In the Virtual Memory dialog box, type the Initial size (MB) and<br /> the Maximum size(MB) that was written down in step 5.<br />6. Click Set and then click OK.<br />7. Click OK in the System Control Panel Applet dialog box.<br />8. Click OK in the Performance Options dialog box.<br />9. Click OK in the System Properties dialog box.<br />10. Restart the computer.<br /><br />This should resolve the issue.<br /><br />Jesse, also let me know whether the notebook is getting heat, what is the BIOS version you have upgraded to or the link from where you have downloaded the same. If you also happen to remember the previous version of BIOS. <br /><br />XP tweaks<br />=========<br /><br />http://www.paulsxp.com/articles.html<br /><br />http://windowsxp.mvps.org/Tips_Page.htm<br /><br />http://windowsxp.mvps.org/<br /><br /><br />ExpressCard Analog TV Tuner manual - Connection steps....<br />=========================================================<br /><br />Connect Express card TV Tuner to watch TV:<br /><br />1. Insert the TV tuner card into the ExpressCard slot of the notebook computer. <br />2. Connect the RF coaxial cable attachment to the TV tuner card. <br />3. Connect an RF coaxial cable to the RF coaxial cable attachment on the TV tuner. <br />4. Connect the RF coaxial cable to the regular TV or cable TV wall jack. <br />5. Connect the remote sensor to any USB port on the notebook computer. <br /><br />You can refer the following web sites for further information:<br /><br />http://img83.imageshack.us/img83/8328/picture11ph.png<br /><br />http://img212.imageshack.us/img212/7189/picture22vm.png<br /><br />http://img83.imageshack.us/img83/7673/picture39vm.png<br /><br />http://img83.imageshack.us/img83/2853/picture45la.png<br /><br /> NOTE: The above URL's will take you to a non HP Web site. HP does <br /> not control and is not responsible for information outside <br /> of the HP Web site.<br /><br />http://www.geocities.com/saravanan_102/how_to_use_express_card.doc<br /><br /><br />Windows Fails to Close<br />======================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07148<br /><br />Description and availability of Internet Explorer Error Reporting tool<br />======================================================================<br /><br />http://support.microsoft.com/default.aspx?kbid=276550<br /><br />Frequently Asked Questions for HP Pavilion & Compaq Presario Notebooks<br />======================================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/fastFaqDocument?lc=en&cc=gb&dlc=en&docname=c00056672&product=18703<br /><br />Update on HP Skins:<br />===================<br /><br />Currently following HP Notebooks have the option to purchase the skins:<br /><br />ZE2000<br />DV5000<br />DV8000<br />ZV5000<br /><br />Drivers problem :<br />=================<br /><br />some downloads are not working... check before giving the link to customer.<br /><br />However, you can give the ftp links fromt the following database.<br /><br />ftp://ftp.compaq.com/pub/softpaq/<br /><br />ZT3000-Port Replicator Details and Features<br />===========================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00042693&lc=en&jumpid=reg_R1002_USEN<br /><br /><br />Troubleshooting Your Network Connection<br />========================================<br /><br />http://www.udel.edu/topics/connect/ethernet/ethernet-troubleshooting.html#release<br /><br />FAQs for Media Center 2005<br />==========================<br /><br />http://www.microsoft.com/windowsxp/mediacenter/evaluation/faq.mspx<br /><br /><br />Stolen Notebook<br />===============<br /><br />In order to assist the you we need the following information.:<br /><br />1. Customer's Name <br />2. Customer's Phone Number <br />3. Customer's Address <br />4. Email <br />5. The product Name <br />6. The product Number <br />7. The product Serial Number (if available) <br />8. When was the unit reported as stolen? <br /><br />Please ensure if the following procedure is followed after the notebook is stolen:<br /><br />Was the stolen product reported to the local law enforcement? (If so, was a police report created?) <br /><br />You need to contact your local law enforcement and initiate a formal police report so an investigation can begin. The local law enforcement will then can contact HP.<br /><br /><br /><br />When a customer reports their unit was stolen, the agent must first gather <br />some facts. In order to assist the customer you will need to ask the <br />customer for the following information. <br /><br />Customer's Name <br />Customer's Phone Number <br />Customer's Address <br />The product Name <br />The product Number <br />The product Serial Number (if available) <br />When was the unit reported as stolen? <br />Was the stolen product reported to the local law enforcement? (If so, was a <br />police report created?) <br /><br /> NOTE: When a product is stolen from a Customer's personal residence, <br />place of business, or vehicle, the product will not be replaced by Hewlett <br />Packard. The Customer must be directed to contact their local law <br />enforcement and initiate a formal police report so an investigation can <br />begin. To obtain reimbursement or replacement of the product the Customer <br />must contact their insurance company to report the loss. <br /><br />Determination: <br /><br />1. Is it really stolen or is it a Service Issue? <br /><br />Is the customer's unit really stolen or are they reporting that they have <br />not received their product back from an hp service repair center. <br /><br />If the unit has not been received, look up the scheduled service and try and <br />locate the unit using the appropriate shipping carries web site. <br /><br />If a service has been scheduled, but the unit has not been received or <br />cannot be located, follow the escalation process. The Quality agent will <br />follow the Quality Processes marked as "Handling Carrier Claims". <br /><br />Note: You may require assistance from a CCRA to do this. Services may be <br />located either in iCare or Newton depending where it was created. <br /><br />2. The product is really stolen! <br /><br />Handle this matter with sensitivity. Do not provide any Contact or Unit <br />information when solicited to do so even if it is someone representing <br />themselves as the investigator or claims adjuster. The information will be <br />provided to the requestor by asking the Local Law Enforcement to fax the <br />police report to Hewlett Packard. The representative will receive a formal <br />contact back from hp within 72 hours. <br /><br />Fax the report to: <br /><br />ATTN Stolen Products <br /><br />208-333-3390 <br /><br />Once a product has been reported as Stolen, the unit serial number will be <br />flagged in iCare. The unit serial number will be attached to an alert. When <br />the unit serial number is used the alert will pop. The technical agent will <br />follow the actions outlined in the alert to notify the appropriate hp <br />personnel. <br /><br />Do you know that a laptop is stolen every 53 seconds? Don't let our customer be one of them. Ask them to get Computrace LoJack for Laptops, a recovery service. More than 90% of laptops using this service are recovered. <br /><br /> <br /><br />LoJack for Laptops is a recovery service that enables law enforcement to recover stolen laptops. When your laptop is protected with this service, software installed on your laptop works behind the scenes to silently and securely contact our Monitoring Center , and if stolen, report its location using any Internet connection. <br /><br />For more information about LoJack software, please visit the following Web site: <br /><br /> <br /><br />http://www.lojackforlaptops.com/learn-more-lojack-for-laptops.asp <br /><br /> <br /><br />Our HP customer can purchase this software from HP Shopping. <br /><br /> <br /><br />Computrace LoJack for Laptops, One Year: <br /><br /> <br /><br />http://www.shopping.hp.com/webapp/shopping/store_access.do?template_type=product_detail&product_code=EN483AA%23ABA <br /><br /> <br /><br />Computrace LoJack for Laptops, Three Years: <br /><br /> <br /><br />http://www.shopping.hp.com/webapp/shopping/store_access.do?template_type=product_detail&product_code=EN484AA%23ABA <br /><br />At times, members of the public have found various items such as laptop and Ipaq units and have contacted HP in an attempt to identify the rightful owner of said property. ALL such requests must be directed to the Global Security Investigations CLEAR Unit at (508) 467-3797. <br /><br />"Show Desktop" icon missing or does not work properly<br />=====================================================<br /><br />Click Start, Run and type the command regsvr32 /n /i:U shell32<br /><br />Error message when you try to access a Web site in Internet Explorer: "Page Cannot Be Displayed"<br />=====================================================================================<br /><br />http://support.microsoft.com/kb/326155/?sd=RMVP<br /><br />Clean boot<br />==========<br /><br />http://support.microsoft.com/default.aspx?scid=kb;en-us;316434<br /><br />Using Sonic RecordNow! 7<br />=========================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00260915&lc=en&jumpid=reg_R1002_USEN<br /><br />Adding Desktop icons<br />====================<br /><br />1. Right-click the desktop, and then click Properties. <br />2. On the Desktop tab, click Customize Desktop. <br />3. Under Desktop icons, click to select the check boxes of the icons you want to view. <br />4. Click OK two times. <br /><br />IR driver for Notebooks with Commercial IR ( FastIR/IRdA):<br />==========================================================<br /><br />ALi Fast Infrared Controller Driver for Windows XP (sp23046.exe):<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-12753-1&jumpid=reg_R1002_USEN<br /><br />RevGen<br />======<br /><br />If you are willing to purchase the part, I would be happy to arrange a phone call from one of our sales representatives to order the part directly over phone from HP. Shall I arrange a phone call?<br /><br />I will be arranging the part(s) for you. As you need to purchase the part, one of our agent will call you from a secured phoneline regarding the Credit Card details. <br /><br />Please provide the following information about when we can contact you:<br />* Dates and Days (2 days):<br />* Time to call:<br />* Telephone Number to call:<br /><br />Please provide Shipping Information:<br />* Name: <br />* Mailing Address (No P.O. Boxes): <br />* City: <br />* State: <br />* Zip/Postal Code: <br /><br />Internet Explorer Favorites Folder is Empty<br />===========================================<br /><br />Issue: When you click the Favorites menu in Internet Explorer, all of your <br />favorite URLs may be missing. <br /><br />Resolution: This issue might occur if the Favorites Shell Folder is set <br />incorrectly. To resolve this issue, we have to change the value for <br />Favorites in Windows Registry. The Registry path differs in Windows 9x <br />systems and Windows XP. To change the Registry settings, perform the <br />following steps: <br /><br />1. Click start and Click Run. <br />2. Browse to the following Registry path. <br /><br />a) For Windows 9x Systems: <br /> <br /><br />[HKEY CURRENT USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User <br />Shell Folders] <br /><br />In the right-pane, set the Favorites path to C:\Windows\Favorites <br /><br />b) For Windows XP <br /><br />[HKEY CURRENT USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User <br />Shell Folders] <br /><br />Set the Favorites path to %USERPROFILE%\Favorites <br /><br />The Favorite string should be an Expandable string and not a normal string. <br />An Expandable string type is written as REG_EXPAND_SZ and a normal string <br />type is written as REG_SZ. <br /><br />Download Service pack 2<br />=======================<br /><br />http://www.microsoft.com/windowsxp/sp2/default.mspx<br /><br />CANADA support<br />==============<br /><br />Inform the customer that you are passing this request on to the Canadian team and someone from that team may call them if more information is needed. For example: "I have forwarded the request for the ___________ to our Canadian support centre for processing. Your case number is __________. Please make note of the number listed below, in case you need to contact the Canadian support centre regarding this issue. The support centre phone number is 1-800-474-6836, or 905-206-4663 if you are local to Mississauga ." <br /><br />Safely remove hardware<br />======================<br /><br />After installing the USB update, my USB flash drive was recognized, but no hotplug icon appeared in the system tray.<br /><br />In the registry branch<br />HKCU\Software\Microsoft\Windows\CV\Applets\SysTray<br /><br />HotPlugFlags = 0x00000002<br />Services = 0x0000000d<br /><br />The fix was to edit the Services key to 0x0000000f.<br /><br />It looks like the bits in the Services value specify which icons appear in the system tray. <br /><br />0x0000000d = binary 1101<br />0x0000000f = binary 1111<br /><br />The 2nd last bit probably controls the hotplug icon.<br /><br />Clicking the hotplug icon activates Hotplug.dll<br /><br />Maximus - perhaps the Services value could be set up accordingly in the nusb installation script<br /><br /><br />Windows XP<br />==========<br /><br />http://www.webtree.ca/windowsxp/repair_xp.htm<br /><br /><br />Microsoft clean up service<br />==========================<br /><br />http://safety.live.com/site/en-us/default.htm<br /><br />HP wallpapers<br />=============<br /><br />http://www.geocities.com/rockwithme_urfriend/HP/<br /><br />DV8000<br />======<br /><br />Issue: Customer is unable to access the second hard drive data. The error that appears is <br />“Access Denied”. <br /><br />Cause: This happens when the second hard drive file format is in NTFS and customer formats <br />the first hard drive. When the first hard drive is formatted the Operating system is <br />reinstalled and this changes the file encryption for the second hard drive which is NTFS. <br />When this file encryption changes, the second hard drive will not be accessible for security <br />reasons. This is a feature of Windows NTFS file system. <br /><br />Solution: <br /><br />A) We can tell the customer to format the second hard drive in FAT32 if he is not <br />looking for any security for the second hard drive. <br /><br />B) Or if the customer wants only NTFS on the second hard drive then follow these steps <br />after the new operating system is installed on the first hard drive.<br /> <br />1. Boot the system in Safe Mode and login as Administrator. <br />2. Click Start, Control Panel. Double click Folder options. <br />3. Go to View Tab, under the Advanced Settings window, Uncheck “Use Simple File Sharing <br />(Recommended)”. <br />4. Click Apply, Click Ok<br />5. Browse to the second hard drive.<br />6. Right click on the folder which the customer wants to access on the second hard drive. <br />7. Go to Security tab. Click on Advanced.<br />8. Go to Owner tab. <br />9. In the “Change owner to” box, click the customer’s user id and check the box for "Replace <br />owner on subcontainers and objects". Click Apply, Click Ok. <br />10. Restart the system and login in normal mode. <br /><br />Now, the customer will be able to access the data on the second hard drive. <br /><br /><br />Microsoft Genuine Advantage – Diagnostic Site<br />=============================================<br /><br />http://www.microsoft.com/genuine/diag/<br /><br />How to disable or uninstall the pilot version of Microsoft Windows Genuine Advantage Notifications<br /><br />http://support.microsoft.com/kb/921914/<br /><br />new<br />---<br /><br />Genuine Microsoft Software <br /><br />http://www.microsoft.com/genuine/ <br /><br />Description of the Windows Genuine Advantage Notifications application <br /><br />http://support.microsoft.com/?kbid=905474 <br /><br />Windows Genuine Advantage Notifications tool download: <br /><br />http://www.download.windowsupdate.com/msdownload/update/v3-19990518/cabpool/windowsxp-kb905474-enu-x86_4bafa8793e8cdcaf4ba4ffc494df32d496154544.exe <br /><br />How to disable or uninstall the pilot version of Microsoft Windows Genuine Advantage Notifications <br /><br />http://support.microsoft.com/?kbid=921914 <br /><br /><br />Enable ActiveX:<br />===============<br /><br />The default browser settings will allow ActiveX controls to download and run. A Medium Security Level allows ActiveX controls to download and run.<br /><br />1. From the browser menu, click Tools > Internet Options<br />2. Click on the Security tab<br />3. Select the globe icon representing the Internet Zone<br />4. Click Custom Level<br />5. Scroll down to the ActiveX controls and plug-ins section<br />6. Under Download signed ActiveX controls select Prompt<br />7. Under Run ActiveX controls and plug-ins select Enable<br />8. Under Script ActiveX controls marked safe for scripting select Enable<br />9. Click OK to close the Security Settings window (If prompted to verify that you want to change the security settings for this zone click Yes)<br />10. Click OK to close the Internet Options window<br /><br /><br />Windows cleanup utility<br />=======================<br /><br />http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe<br /><br />"The BIOS in this system is not fully ACPI Compliant"<br />=====================================================<br /><br />1. Reboot the computer to restart Setup. <br />2. Start Windows XP Upgrade again. <br />3. Press F7 when you see the error message. <br /><br />Windows automatically disables the installation of the ACPI HAL and installs the Standard PC HAL.<br /><br />Error: "Problem Sending Command to Keyboard" <br />=============================================<br /><br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=tis10495&jumpid=reg_R1002_USEN<br /><br />In case the issue persists, ask him to remove the following from msconfig:<br /><br />hpdisply.exe<br /><br /><br />POST<br />====<br /><br />When the system is turned on, it tests all installed components to verify that they are working properly. This series of tests is called the Power-On Self Test (POST). <br /><br />The POST runs basic tests on the following system components:<br /><br />Installed hardware <br />Memory <br />Cache <br />PCI data path <br />Flash ROM<br /> <br />If an error occurs during POST, the notebook does one or both of the following:<br /><br />-> Displays an error message describing the problem <br />-> Sounds a beep code <br /><br />Welcome to HP Product Detection<br />===============================<br /><br />http://h20270.www2.hp.com/ediags/gmn/index.aspx<br /><br /><br />How To Type Accented Letters in Windows <br />=======================================<br /> <br />The standard keyboard used in Windows computers doesn't have any of the accented letters or special punctuation of in Spanish or French. There are several methods for entering accents and other special characters not found on a standard English keyboard. Fortunately, typing those characters is easy, even if it isn't intuitive. Here's How: <br /> <br />Method I : <br /> <br />The most standard and universally reliable way is to use the ASCII (American Standard Code for Information Interchange) character codes provided in the online charts available at Web sites like: <br /> <br />http://bama.ua.edu/~woodr008/howtotypeaccents.html <br /> <br />http://www.pcxt-micro.com/ascii.html <br /> <br />http://www.questgems.com/alt_codes.htm <br /> <br />http://www.philamuseum.org/main/popup.php?arID=376 <br /> <br />To enter specific accented letter, press and hold the ALT key while entering the designated 4-digit code on the numeric keypad on the right side of the keyboard. You will get the desired accented letters typed. <br /> <br /> <br />Method II: <br />Press the Windows key near the lower left corner of the keyboard. In a standard computer configuration, a menu will pop up. <br />Use your mouse or keyboard to select the 'Run' command. <br />Type 'charmap' (without the quote marks) in the space provided. <br />Press the Enter key or click on 'OK.' <br />A box with all the available characters will appear. Double-click on the character you wish to use. <br />You should see the character appear in the box at the upper right. <br />Press (click on) the 'Copy' button. This copies the character into the clipboard. <br />Click on your document and place your cursor where you wish the character to appear. <br />Press the Ctrl and V keys at the same time to paste the character in place. <br />The non-English character should now be in place. <br />P.S:<br />This is one of the less cumbersome method that can be used if customer will be typing accents frequently, and should work with standard Windows 95, 98, NT, 2000 and XP configurations. However, not all configurations are standard. <br />If the Charmap box shows Greek or other nonstandard characters, use the pull-down menu at top to change the font. <br />This information should be useful for us to assist spanish/french customers frequently using accents and inquiring about how to get accented letters typed through the standard keyboard. <br /><br />Sometimes Windows Assigns Different Drive Letters to My USB Devices. How Do I Instruct Windows To Always Assign the Same Drive Letter? <br />======================================================================================<br /><br />Insert the USB drive. <br />Go to Control Panel ->Administrative Tools -> Computer Management. <br />Select Disk Management. <br />Select the drive you just inserted and right-click. <br />From the context menu that appears, select the option to change the drive letter. <br />In the "Change Drive Letter" dialog, select an available letter for the drive. From now on, every time you insert the USB drive, Windows will assign the same drive letter you specified.<br /><br />Scrolling doesn't work on Mozilla Firefox Browser :<br />===================================================<br /><br />In most of the forums it has been mentioned that there is an incompatibilty with Firefox and Synaptics touchpad. They all have recommended to go for old version of synaptics driver. In addition to that, you can try the following steps.<br /><br />1. Open Firefox browser. Type about:config and press enter. <br />2. scroll down to "mousewheel.horizscroll.withnokey.action".<br />3. Right click on it and choose Modify. Set the value as 0.<br />4. Also change the value of "mousewheel.horizscroll.withnokey.numlines" as 1.<br />5. Close Firefox.<br /><br />AND<br /><br />1. Open Firefox. <br />2. Choose tools Choose options. <br />3. Click on Advanced. <br />4. under browsing, choose "Use smooth scrolling".<br />5. Click on Ok to close the Windows.<br /><br />In addition, you can also suggest to install this 3rd party driver from the following link for Synaptics Touchpad which supports Firefox browser ...<br /><br />http://tinyurl.com/bqx2e<br /><br />Internet connection sharing<br />===========================<br /><br />You can follow the steps in the below web site<br /> http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/howto_share_conn.mspx?mfr=true <br /><br />http://support.microsoft.com/kb/314066/EN-US/ <br /><br />http://support.microsoft.com/support/kb/articles/Q234/8/15.ASP<br /><br />For information regarding how to set-up an Internet Connection Sharing, visit the following URL:<br /><br />http://support.microsoft.com/support/kb/articles/Q307/3/11.ASP<br /><br />Further note that for a detailed description regarding how to troubleshoot Internet Connection sharing problems, follow these steps:<br /><br />http://support.microsoft.com/support/kb/articles/Q238/1/35.ASP<br /><br /><br />power connector oow ( out of warranty ) (power jack)<br />=======================================<br /><br />I am sorry to hear your difficulty as you have mentioned that the power connector of the notebook is gone bad.<br /><br />I realize how testing the situation can be, let me assist you in this case.<br /><br />Firstly as the notebook is out of warranty it would not be possible to repair it under warranty options. I hope you understand our limitations. If you want to get it repaired from HP at a cost then I suggest you contact our HP Total Care Phone Support, as the people at the Tech Support are the ones who deal with such issues.<br /><br />The phone number in the US is 1-800-474-6836. Business hours are 24 hours a day, 7 days a week.<br /><br /> NOTE: Out of warranty products do require a fee.<br /><br />Other HP Total Care phone numbers can be found on the HP Web site at:<br /><br />http://welcome.hp-ww.com/country/us/eng/wwcontact.html<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00047049.pdf<br /><br />Normally it would not be possible to repair this part or section of Motherboard and we will be left with replacing the entire Motherboard. However, I have come across the following web site which sells and repairs these AC jacks. You may contact them and obtain the power connector.<br /><br />http://www.compaqrepair.com/guide/Compaq_motherboard_ac_power_jacks.htm<br /><br />NOTE: The URL above will take you to a non HP Web site. HP does not control and is not responsible for information outside of the HP Web site.<br /><br />Alternatively you can purhcase port replicator if the notebook has port for attaching the port replicator.<br /><br />To diagnose the notebook physically to estimate the cost of repair you can contact any of your nearest HP Authorized Support Provider. You can find the nearest HP Authorized Support Provider within the United States by following these steps:<br /><br />email from shastry:<br /><br />Hi,<br /><br />We often keep encountering issues related to power jacks on notebooks of different series, the solution to which would be to arrange a mail-in repair (if the unit is in-warranty) or to have the notebook fixed in one of the following ways:<br /><br />By replacing the system board (HP recommended solution, and the most expensive option of all) <br />Have the customer contact third-party websites like http://www.laptopjacks.com and have the notebook fixed. <br /><br />One more alternative that we've been ignoring all the while, specially when it comes to out of warranty products, is using accessories that are available from HP:<br /><br />A port replicator may be used to provide power to the notebook and charge the battery (if the notebook does have a port replicator connector) - Applicable to: All legacy series upto the Lopez Series (i.e., ZT3000) <br /> <br />Part Numbers of some port replicators are as follows:<br /><br />N5xxx / XH Series - F2025-60901<br /><br />Zt1xxx / XZ Series - F3494-60902<br /><br />Ze4xxx / Ze5xxx Series (USB 1.1) - F4811A<br /><br />Ze4xxx / Ze5xxx Series (USB 2.0) - F4811B<br /><br />Zt3000 Series - 307648-002 / DZ609A<br /><br />a. An Expansion Base (or Expansion Base 2) may be used to provide power to the notebook and charge the battery (if the notebook does have an Expansion Base [or Expansion Base 2] connector) - Applicable to: All newer series (ZD7000 upwards)<br /><br />ZX5xxx / ZV5xxx / ZD7xxx - DL516A / DL517A<br />ZD8xxx / DV1xxx / DV4xxx / Ze2xxx / ZV6xxx - PA399A <br /><br />A more cheaper and viable option for the newer series is to use:<br /><br />b. An All-in-on Media Cable, which can be used to power the notebook and make connections to different audio/video accessories battery (if the notebook does have an Expansion Base [or Expansion Base 2] connector) - Applicable to: All newer series (ZD7000 upwards).<br /><br />ZX5xxx / ZV5xxx / ZD7xxx - 359680-001 / 375759-001 / DV318A <br /><br />ZD8xxx / DV1xxx / DV4xxx / Ze2xxx / ZV6xxx - PH675A<br /><br />Preventing Programs from Starting When Windows Starts<br />=====================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00035724&lc=en<br /><br />Memory purchase<br />===============<br /><br />www.orderingmemory.com/hpshopping/<br /><br />http://www.memoryx.net/pavnot.html<br /><br />http://www.upgradememory.com/Pavilion_Notebook_C15509.cfm?UserID=4772585&jsessionid=1630a049e8000$1EA$2B$<br /><br />Online video<br />============<br /><br />Issues where the online video is choppy and is not visible properly, download and install the DiVx download and WMP Codec. <br /><br />To resolve this issue, I recommend you download and install DVX from the following web site:<br /> <br />http://www.planetdvb.net/dvx/DVX_4.0.4.3.exe<br /> <br />Also download Windows Media Player Codec from the following web site:<br /> <br />http://www.microsoft.com/windows/windowsmedia/format/codecdownload.aspx<br /> <br /> NOTE: The URL above will take you to a non HP Web site. HP does<br /> not control and is not responsible for information outside<br /> of the HP Web site. <br /><br />Expansion Base (gibson) (usage guide)<br />=======================<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00222488.pdf<br /><br />==========================================================================================<br /><br />Windows vista<br />=============<br /><br />HP Compaq business desktop and notebook PCs are built with the future in mind so that they can grow with your needs, thereby ensuring peace of mind, upgradeability and expandability. HP Compaq business desktop and notebook PCs are undergoing extensive testing, and HP is working closely with Microsoft, to help ensure that customers have a good experience upgrading to Windows Vista when it launches in early 2007. 2005 and 2006 business desktop and notebook PCs will be upgradeable to Windows Vista. Some restrictions/limitations will apply. <br /><br />Download windows vista<br />----------------------<br />http://www.microsoft.com/windowsvista/getready/preview.mspx<br /><br />Available support options for Windows Vista Beta 2 <br />--------------------------------------------------<br />http://support.microsoft.com/kb/894626 <br /><br />Windows Vista Help and Support Beta <br />-----------------------------------<br />http://windowshelp.microsoft.com/ <br /><br />Windows Vista Beta 2 Resource Center <br />------------------------------------<br />http://www.microsoft.com/windowsvista/getready/preview/resourcecenter.mspx <br /><br />Windows Vista Newsgroups <br />------------------------<br />http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx <br /> <br />Windows Vista - The Community <br />-----------------------------<br />http://www.microsoft.com/windowsvista/community/default.mspx <br /><br />Windows Vista Upgrade Advisor Beta: <br />------------------------------------<br />http://www.microsoft.com/windowsvista/getready/upgradeadvisor/default.mspx <br /><br />Windows Vista Capable and Premium Ready PCs : (system requirements)<br />---------------------------------------------<br />http://www.microsoft.com/windowsvista/getready/capable.mspx <br /><br />http://www.microsoft.com/technet/windowsvista/evaluate/hardware/entpguid.mspx <br /><br />============================================================================================<br /><br />Home Page Protection<br />====================<br /><br />1. Click Start, Control Panel, and then Internet Options. <br />2. From the General Tab, in the Home page section, change the Address field to the home page address (for example: http://www.hp.com). <br />3. Click OK. <br />4. A Norton Antivirus window that is labeled "Home Page Protection Alert" opens. <br />5. Select the home page address that is listed after "Change to:" in the Home Page Protection Alert message. <br />6. Click OK. <br />7. The home page should change and the new home page should open when your Internet browser software is opened. <br /><br />If the home page still changes to a different address than what you entered as the home page, the computer should be scanned for spyware and any spyware that is found should be removed.<br /><br />In some cases, customer may not get Home Page Protection Alert. In this case, provide the following steps (these steps were provided by Ram Kumar via e-mail):<br /><br />1. Click the Norton Internet Security icon on the desktop, or click Start, All Programs, Norton Internet Security, Norton Antivirus and then click on Norton Antivirus. The main Norton Antivirus window displays.<br />2. Click on the arrow next to Options menu.<br />3. From the list of options, select and click on Norton Antivirus.<br />4. In the left pane, click Home Page Protection.<br />5. Remove the check mark next to Block all attempts to change my home page.<br />6. Select the option Never alert me by clicking on the radio button next to it.<br />7. Click on the OK button and close the Norton Internet Security window.<br /><br />iPod displays a sad iPod icon <br />=============================<br /><br />There has been confusion about what the "sad" or "unhappy face" icon on the iPods indicates. When receiving a call from a customer in which this is occurring, use the links that are located on ADT to troubleshoot this issue. <br /><br />Use the iPod Updater to resolve the "sad" or "unhappy" face issue. <br /><br />How to restore iPod for Windows XP <br /><br />This procedure assumes that the iPod preferences are in their default condition, which means iTunes automatically opens whenever you connect iPod to your computer. <br /><br />Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. <br /><br />When restoring some iPod models with USB you will have to disconnect the iPod from the computer and attach it to the iPod AC Adapter to finish the restore (a graphic of a plug on the iPod will indicate if you have to do this. Some iPod models connecting via USB, including iPod mini (Second Generation) and iPod nano, do not need to be connected to the AC power adapter. <br /><br />Open the iPod Software Updater application. It can be found by clicking on the Start menu, pointing to All Programs (Windows XP) and then point to iPod. <br /><br />Select the iPod Updater showing the most recent date in the filename. <br /><br />Connect your iPod to your Windows PC. <br /><br />When it becomes available, click Restore. An alert box appears to confirm you want to restore iPod. <br /><br />A progress bar appears on the computer screen. <br /><br />When the restore process on the computer has finished, close the iPod Updater and look at the screen on the iPod. <br /><br />If you see an image of a wall power plug, connect your iPod to the AC adapter that came with it and plug it into a wall outlet and wait for the restore to complete. <br /><br />If you see a progress bar underneath the Apple logo, leave the iPod connected to the computer. <br /><br />If you had to put iPod into Disk Mode before restoring, the iPod screen may display "OK to Disconnect" and you may need to reset the iPod. <br /><br />After the restore is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time. <br /><br />iPod has been restored to factory settings and updated with the music and playlists in your iTunes music library.<br /><br />Exception Error Message from Hpqthb08.exe: <br />==========================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00304416<br /><br />Agent can provide the following URL for contacting the HP PDA support: ======================================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/prodCategory?lang=en&cc=us&product=215348&dlc=en&lc=en&jumpid=hpr_R1002_US<br /><br />HP Notebook Series - Maintenance, Shipping and Travel Guide <br />===========================================================<br />This guide explains how to maintain your notebook, provides steps for routine care, and includes guidelines on how to prepare the notebook for shipping or traveling.<br /><br />http://h10032.www1.hp.com/ctg/Manual/c00044596.pdf<br /><br />HP Customer Care<br />================<br />http://h10025.www1.hp.com/ewfrf/wc/siteHome?dlc=en&lc=en&cc=us<br /><br />HP Customer Care - Tutorial<br />===========================<br />http://h20179.www2.hp.com/HPCC_tutorials/home/home.html<br /><br />HP Technology Center - The Power of Collective Knowledge<br />========================================================<br />http://www.hp.com/go/techcenter<br /><br />HP PC Tune-up Center<br />====================<br />Get peace of mind when you fine tune your computer. Learn how to get better performance from your PC. The same way a car needs an oil change or tune up, PCs need simple routine care. HP is here to make PC care simple and easy.<br /><br />http://www.hp.com/go/techcenter/pctuneup<br /><br />HP PC Tune-up Center - Notebook PCs<br />===================================<br />Learn what to do; when to do it; and even how to do it. HP has created simple steps to make caring for your Notebook PC easy.<br /><br />http://h20239.www2.hp.com/techcenter/pctuneup/notebook_schedule.htm<br /><br />HP PC Tune-up: Keep Your HP PC Running In Tip-Top Shape<br />=======================================================<br />If learning and performing the system updates and checkups yourself sounds a bit overwhelming, HP now offers the HP PC Tune-up Service on a pay-per-use basis. HP technicians are available 24/7 to assist you in performing a comprehensive set of diagnostic and tune-up steps, as well as system upgrades. And the trained HP technician will teach you how to perform these tune-ups yourself unassisted, so you can keep your HP PC up-to-date in the future.<br /><br />http://h71036.www7.hp.com/hho/cache/303789-0-0-225-121.html<br /><br />http://www.hp.com/go/pctuneupservice<br /><br />HP Personal Computing Security Center<br />=====================================<br />Stop Spyware, Adware and Virus invasions to your PC. The PC Security Center is here to help you safeguard your PC.<br /><br />http://www.hp.com/go/techcenter/security<br /><br />HP Pavilion Notebook PCs - Frequently Asked Questions (FAQs)<br />============================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/famiDocIndex?lc=en&cc=us&dlc=en&product=18703&rule=8819<br /><br />HP: Everyday Computing<br />======================<br /><br />http://h71036.www7.hp.com/hho/cache/252205-0-0-225-121.html<br /><br />HP: Digital Entertainment<br />=========================<br /><br />http://h71036.www7.hp.com/hho/cache/287596-0-0-225-121.html<br /><br />HP Total Care<br />=============<br /><br />www.hp.com/go/totalcare<br /><br />HP Online Classes: <br />==================<br /><br />http://h30240.www3.hp.com/index.jsp<br /><br />HP online classes are offered online free of charge and are accessible from any computer with an Internet connection. Enjoy the self-paced lessons, expert instructors and active message boards. Enroll today!<br /><br />Workgroup<br />=========<br /><br />Issue: You are unable to access a Workgroup or other computers in the Workgroup, although other computers are able to access this system. You may also be able to ping the router or other computers and access the Internet. <br /><br />Resolution: To resolve this issue, first make sure that NetBIOS over TCP/IP is turned on and the Computer Browser service is running on each computer in the workgroup. Visit the following Microsoft Web site for more information: <br /><br />318030: You cannot access shared files and folders or browse computers in the workgroup <br /><br />In case the issue persists, we have to do some registry modifications. Make sure to ask customer to backup the registry before performing the following steps: <br /><br />1. Click Start and click Run. <br />2. Type regedit and press Enter <br />3. Click the (+) sign next to HKEY_LOCAL_MACHINE <br />4. Click the (+) sign next to System <br />5. Click the (+) sign next to CurrentControlSet <br />6. Click the (+) sign next to Contro l <br />7. Browse to Lsa <br />8. On the right-panel, right-click the DWORD " restrictanonymous " and click Modify. <br />9. Change the Value to 0 and click OK. <br /><br />NOTE: There will be one more DWORD named " restictanonymoussam ". Do NOT change this value. <br /><br />10. Close Registry Editor. <br /><br />This should resolve the issue. <br /><br />In case the above steps fails to resolve the issue, ask customer to create a Network Setup disk on one of the system that don’t have any problem and use this disk to reconfigure the network on this system. <br /><br />You cannot access shared files and folders or browse computers in the workgroup<br /><br />http://support.microsoft.com/?kbid=318030<br /><br />HP wallpaper link:<br />==================<br /><br />http://www.soopah256.com/upload/userfiles/ryan/HP.jpg<br /><br /><br />Compaq wallpaper link:<br /><br />http://www.soopah256.com/upload/userfiles/ryan/Compaq_big.jpg<br /><br />Windows XP Product Activation<br />=============================<br /><br />If a customer asks complaining he is getting a dialog box which prompts for windows activation. You need to ask him to contact the Microsoft toll free phone support. <br /><br />To activate Windows XP over the telephone, you can simply call a toll-free* number displayed on your screen. A customer service representative will ask for the installation ID number displayed on the same screen, enter that number into a secure database, and return a confirmation ID to you. Once you have typed the confirmation ID, the activation process is complete.<br /><br />http://www.microsoft.com/windowsxp/evaluation/features/activation.mspx<br /><br />Problems when Windows XP tries to load the Agp440.sys service <br />-------------------------------------------------------------<br />http://support.microsoft.com/kb/324764/en-us <br /><br />HL-DT-ST DVDRAM GSA-4084N<br />=========================<br /><br />LightScribe 8X DVD±RW and CD-RW Combo Drive with Double Layer Support<br /><br />Read CD-R : Yes<br />Read CD-RW : Yes<br />Read DVD-ROM : Yes<br />Read DVD-RAM : Yes<br />Read DVD-R : Yes<br />Read DVD-RW : Yes<br />Read DVD-R DL : Yes<br />Read DVD+R : Yes<br />Read DVD+RW : Yes<br />Read DVD+R DL : Yes<br /><br />Write CD-R : Yes<br />Write CD-RW : Yes<br />Write DVD-R : Yes<br />Write DVD-RW : Yes<br />Write DVD-R DL : No<br />Write DVD+R : Yes<br />Write DVD+RW : Yes<br />Write DVD+R DL : Yes<br />Write DVD-RAM : Yes<br /><br /><br />tv now<br />=======<br /><br />If there is any problem enabling TVNow on the Pavilion notebooks, and an error message such as "Make sure that a cable is connected" or likewise is displayed, install the latest on-touch configuration drivers, the latest graphics/display drivers, the latest Windows Updates. If the problem remains, install the latest BIOS updates and then proceed with a full restore/recovery. <br /><br />When connecting a zx500/zv5000 notebook computer to an ISP through a dial-up connection if the unit blue-screens and reboots, try SP26152. <br /><br />Screen Saver<br />============<br /><br />Here is the Tip Of The Day : Screen Saver Won't Start in Windows XP though one is configured to start though the alloted wait time elapsed. <br /> <br />1) Verify that the ScreenSaver has been placed in the C:\WINDOWS\System32 Folder. <br /> <br />2) Make sure that the screensaver starts with " ss " e.g.. if the screensaver name is " pictures " rename it to " sspictures".<br /><br />3) Modify the screen saver timeout period (length of time without user interaction before the screen saver comes on) from registry: Go to Start/Run/Regedit <br /> <br />HKEY_CURRENT_USER\Control Panel\Desktop or: HKEY_USERS\.DEFAULT\Control Panel\Desktop<br />ScreenSaveTimeOut = (set your preference) <br /> <br />Here are the detailed steps to do this: <br /> <br />WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. <br /> <br />i . Click Start , and then click Run . <br />ii. In the Open box, type regedt32 , and then click OK . <br />iii. In the Registry Editor window, locate the following registry key: <br />HKEY_USERS\.DEFAULT\Control Panel\Desktop <br />iv. In the right pane, double-click ScreenSaveTimeOut . <br />v. In the Edit String dialog box that appears, type the number of seconds after which you want the screen saver to start in the Value data box, and then click OK . For example, if you want the screen saver to start after 5 minutes, type 300 . <br />vi. Click Exit on the File menu to quit Registry Editor. <br /><br /> <br />The length of time without user interaction before the screen saver comes on is now changed to the value that you specified. <br /> <br /><br />--------------------------------------------------------------------------------<br /><br />Related Links: <br /> <br />The screen saver does not work on a Windows XP-based computer <br /> <br />http://support.microsoft.com/kb/916256/en-us <br /> <br />Screen Saver May Not Start in Windows XP <br /> <br />http://support.microsoft.com/kb/326719/en-us <br /> <br />Welcome Screen Appears After Your Computer Has Been Idle <br /> <br />http://support.microsoft.com/kb/810607/en-us <br /> <br />The screen saver does not start if the Windows Security dialog box is open in Windows XP <br /> <br />http://support.microsoft.com/kb/884851/en-us <br /> <br />Screen saver grace period bypasses password protection<br /><br />http://support.microsoft.com/kb/221784/en-us <br /><br />Boot Order<br />==========<br /><br />1. Insert the recovery CD 1 into the CD drive and restart the system.<br />2. Upon restart keep pressing the Esc key as soon as you view Blue HP Logo (at system startup). <br />2. This will display one time boot options (CD-ROM, Hard Drive, Floppy Drive etc). <br />3. From this list, you need to select "CD-ROM drive".<br /><br />To change boot order (F2 models)<br />====================<br /><br />1. Restart the notebook.<br />2. Tap the F10 key as soon as the HP logo appears.<br />3. Select "Boot" tab<br />4. Use the F5 and F6 keys to bring the "Atapi CD-ROM drive" to top in that list.<br />5. Press F10 and save and exit the BIOS.<br /><br />To change boot order (F10 models)<br />====================<br /><br />1. Restart the notebook.<br />2. Tap the F10 key as soon as the HP logo appears.<br />3. Select "Advanced" tab<br />4. Select "Boot order".<br />5. Use the F5 and F6 keys to bring the "Atapi CD-ROM drive" to top in that list.<br />6. Press F10 and save and exit the BIOS.<br /><br />Configuring the Boot Order in the System BIOS<br />---------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00364979&lc=en&jumpid=reg_R1002_USEN<br /><br />NTFS<br />====<br /><br />http://technet2.microsoft.com/WindowsServer/en/Library/8cc5891d-bf8e-4164-862d-dac5418c59481033.mspx?mfr=true<br /><br />Bandwidth speed test<br />====================<br /><br />http://www.bandwidthplace.com/speedtest/<br /><br />Resolving Microphone and Line-In Problems<br />-----------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/famiDocument?lc=en&cc=us&dlc=&product=89327&docname=bph07158<br /><br />RAM hardware failure<br />====================<br /><br />Remove both the memory module ( if present) and try to boot the Notebook using only one memory module in Each slot in the below process.<br /><br />boot 1 : memory module 1 in slot A<br />boot 2 : memory module 1 in slot B<br />boot 3 : memory module 2 in slot A<br />boot 4 : memory module 2 in slot B<br /><br />- In the above test if the Notebook is working fine in first two boots and not working on 3 and 4 boots then we can confirm that memory module 2 is damaged and vice versa.<br />- Else if the boot 1 and boot 3 work fine and boot 2 and boot 4 do not work then we can confirm that your Notebook memory module slot B had damaged or vice versa.<br />- If the issue persist in all the four boots then we can confirm that your Notebook hardware is having issue. <br /><br />Updating Drivers and Software with Windows Update<br />=================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07159<br /><br /><br />Intel graphics adapter<br /><br />http://support.intel.com/support/graphics/sb/CS-004653.htm<br /><br />Television<br /><br />To connect a TV to your notebook (ATI)<br />================================<br /><br />You can use a TV as an external monitor for your notebook. To connect a TV to your notebook:<br /><br />1. Plug a standard 4-pin S-Video cable to the S-Video out jack on your notebook (yellow connector on the back panel) to the S-Video in jack on your television. Restart your notebook.<br /><br />Note: Although your notebook has a 7-pin S-Video out jack, the notebook accepts either a<br />7-pin or 4-pin cable connection.<br /><br />2. Using your mouse, right-click in an empty area of the desktop.<br /><br />3. Select Properties, select the Settings tab, then select the Advanced button.<br />-or-<br />Select Start > Control Panel > Appearance and Themes > Display. Then, select the Settings tab, select the Advanced button, and select the Displays tab.<br /><br />4. To enable the TV, select the red button next to TV.<br /><br />Note: If the S-Video cable is not plugged into your notebook and TV, the red button will not be displayed.<br /><br />5. Select Apply to accept the changes.<br /><br />6. If you are prompted to restart Windows, select Yes.<br /><br />Remote Control<br />==============<br /> <br />Complete remote control troubleshooting:<br /><br />Mainly, the remote control is used on HP notebooks to contorl either the Quick Play or Media Center functions depending upon the notebook model. Additionally, it can be used to open DVD Player application using DVD button or default Music player using music button and other functions like Forward, Rewind, Next track Previous track etc. from within Windows. You can use this document when the remote control does not work correctly with our DV1000, DV4000, ZD7000, and ZD8000 MCE notebooks. <br /><br />I) . Troubleshooting the remote control<br /> <br />Use the following items to troubleshoot when the remote control does not respond or when the remote control does not work properly. For example, when a key is pressed the selection moves all the way to the top or bottom of a list, or moves a selection many different places instead of the item you were trying to select. <br /> <br /><br />Make sure that the batteries for the remote control are installed correctly and charged. <br /><br />Point the remote control towards the IR receiver and press a button. A faint red light should appear on the IR receiver. If the light appears, then the problem is probably in the software that is using the remote control (most likely the configuration of the Media Center software). Close the software, restart the computer, and then re-open the software to solve this issue. <br /><br />Make sure that the front of the remote sensor is unobstructed, within a 45-degree range, and is less than 26 feet (8 meters) away. <br /><br />Try pressing the Enter key on the remote after changing a channel. Try altering the lighting conditions in the room or moving the notebook to a different location if this continues. <br /><br />If the remote control works when using the media center software, but does not work when changing the television channels, re-configure the Media Center software settings for the cable set-top box or satellite receiver. For more information, refer to the HP support document Setting up the Media Center Computer Step-by-step (in English). http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=en&docname=bph07904<br /><br /> <br /><br />Checking/Testing the remote control through Media Center:<br /><br />Use the following steps to check the responsiveness of the remote control: <br /><br /><br />Open the Media Center software by double-clicking the Media Center icon the desktop or by pressing the green Start button on the remote control. <br /><br />Click Settings, and then click General. <br /><br />Click Check Your Remote, and then click Next. <br /><br />Press the numbers on your remote control. The corresponding numbers on the numbers on the screen should glow when each button is pressed. A faint red light should also glow inside the IR receiver each time a button on the remote pressed. <br /><br />Click My control is working properly, and then click Next. Do not click I am having problems with my remote control as this will not do anything. <br /><br />Click Finish after you are done. <br /><br /><br /><br /><br /><br />WARNING: The edges of metal panels can cut skin. Be careful not to slide skin along any interior metal edge of the computer. <br /> <br /> <br />II). Diagonising / troubleshooting the IR receiver / lens<br />The IR receiver is the small device that receives the signals sent by the remote control. Use the following steps to test and reset the IR receiver. <br /><br />1. Point the remote control towards the IR receiver and press a button. A faint red light should appear on the IR receiver. If the light appears, then the problem is probably in the software that is using the IR receiver (most likely the Media Center software). Close the software, restart the computer, and then re-open the software to solve this issue. <br /><br />2. Checking that Windows is properly detecting the IR receiver:<br /><br />a. Click Start, right-click My Computer, and then select Properties. <br />b. Click the Hardware tab and then click the Device Manager button. <br />c. Click the plus sign next to Universal Serial Bus Controllers. <br /><br />If the eHome Infrared Receiver is listed under Universal Serial Bus controllers, then Windows is properly detecting the IR receiver<br /><br /><br /><br /><br /> Fig. IR receiver listing in Device Manager <br /><br />d. Ensure that there should be no red X or yellow exclamation mark. <br /><br />If any such signs of either Windows not properly detecting the IR receiver (OR) any red X or yellow exclamation mark is observed in DM, shutdown the notebook, (and /or apply BIOS update), wait for few minutes, restart the notebook. For ZD8000 MCE notebooks as the IR receiver is on top of the TV tuner (DVR), you can also suggest unplug it from its USB connection, wait one minute, and replug the same back in.<br /><br />Some known concerns about the Remote Control:<br /><br />1: Cannot Setup Media Center 2005 with Remote Controller (for MCE Notebooks)<br /><br />During the initial configuration of Media Center 2005 it may be required to use number keys on the remote controller. The smaller or mini remote controller that is included with the notebook does not have a number pad available. If in this situation, the customer complains about the small remote controller, we need to send them the larger remote controller. The larger remote has a numeric keypad. Check Newton for availability of such (larger remote controller) part and arrange shipment. If there is no listing of larger remote control in Newton for that model, you need suggest the customer to use the Numeric Keypad present on the the notebook keyboard itself. On the other side, if a customer complains that they got the larger one instead of the one shown in the owners manual, please send them the smaller remote after checking Newton (refer hp doc:c00272273). For example, in the case of ZD8000 MCE notebook, the part number for the larger remote is 352951-001 and mini-remote is : 375705-001. The larger remote will work with your Media Center. Also, refer your remote has no numeric keypad to enter numbers in the First Run Wizard in Windows XP Media Center Edition 2005: http://support.microsoft.com/default.aspx?scid=kb;en-us;886843<br /><br /><br />Apart from this, customer have the additional option to purchase HP Mobile Remote Control (PT746AA#ABA) available in shopping.com which is about the size of a credit card (a little thicker), very handy and can be stashed into the PC card slot of your HP Pavilion dv1000, zd8000, and some FF dv4000 & zv6000 series notebook models containing integrated IR. <br /><br /><br />2: ADT Alert # 1478: DV4000 - Remote does not work out of the box <br /> <br />Symptom: Remote included with the system does not work out of the box on the DV4000 units with QuickPlay.<br /><br />Cause: A problem with the BIOS caused the remote to not be recognized.<br /><br />Solution: Download SP30609.exe (Bios update) for the DV4000 units. This will resolve the problem. Do not send out remotes for this problem.<br /><br /><br />3: ADT Alert # 1531: Pavilion dv4150US Remote Control Missing<br /><br />The Pavilion dv4150US notebook was advertised as having a remote control when in fact it does not. For customers who purchased a dv4150US notebook requesting a remote control, please apologize for the inconvenience and send a remote control to them.<br /><br />Remote guide http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&cc=us&product=461640&dlc=en&<br /><br /><br />McAfee firewall configuration<br />=============================<br /><br />http://download.nai.com/products/manuals/mcafee_software/mcafee_firewall/v4.0/nai-593-0010-1.pdf<br /><br />HP DLA software<br />===============<br /><br />DLA Software : Drag & Drop Files into CD/DVD like Floppies :<br /><br />You can download the latest Sonic's DLA version 4.60. from the following Web site:<br /><br /> ftp://ftp.hp.com/pub/information_storage/software/HPDLA460.exe<br /><br /> NOTE: Clicking the link may give an error indicating it is<br /> invalid. If this occurs, copy the portion of the address<br /> on the remaining line(s) and paste it at the end of the<br /> address showing in your browser until the complete address<br /> is displayed in the Address box. <br /> <br />After downloading, follow the instructions below to run the update. Follow instructions below to download and install Sonic's DLA version 4.60. <br /><br />1. Once fully downloaded, double-click the HPDLA460.exe file to start the installation. <br />2. Follow the on-screen instructions to complete the install. <br /><br />1. After HPDLA460.exe is downloaded, double-click it. The InstallShield Wizard will open.<br />2. Click Next.<br />3. Click Next in the "DLA Wizard" dialog box.<br />4. Click the appropriate radio button to accept the license agreement, and then click Next.<br />5. Click Next, and then click Install to start the installation.<br />6. Click Finish. You may need to close the readme file before you can click Finish.<br />7. Restart the system to complete the installation.<br /><br />Inforamtion on How to Format a Disc for Use with DLA (Drag and Drop) software is available at:<br /> <br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00027361<br /> <br /><br />To turn automatic windows updates off completely and for good do as follows:<br />============================================================================<br /><br />1. Go into Control Panel > Administrative Tools > Services.<br /><br />2. Highlight the service called "Automatic Updates". You will know when you have the correct one because you will see a description about it telling you what it does.<br /><br />3. Right click once highlighted and click stop to terminate the service.<br /><br />4. Right click on it again and go to Properties. Half way down the first tab there is "Startup Type:" change this to disabled.<br /><br />Congratulations. You have now disabled Automatic Updates service. Not only will this make certain the service won't run, but by disabling it properly you are freeing up system resources as they won't be diverted to running a service that you don't use.<br /><br />Add Programs and Ports to Windows XP SP2 Firewall Exceptions List<br />=================================================================<br /><br />http://ict.cas.psu.edu/Training/HowTo/ENComputers/xpsp2openfirewall.htm<br /><br />Internet Explorer 7.0 Beta 3 is available for download: <br />=======================================================<br /><br />http://www.microsoft.com/windows/ie/downloads/default.mspx<br /><br />If a cust wants to download audio casette to a CD then give this web link.<br />==========================================================================<br /><br />http://www.polderbits.com/<br /><br />Issue ctrl + Enter not working:<br />===============================<br /><br />Internet Explorer has an option of adding the 'www' and the 'com' function to any any word typed in the Internet Explorer window, by pressing Ctrl+Enter.... <br /><br />What if the feature does not work?? <br /><br />Here is the work around... <br /><br />1. Click Start, Run and type regedit. <br />2. Click OK. <br />3. Locate the following registry key: <br />HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\AutoCo <br />mplete] <br />"Append Completion"="no" <br />"Use AutoComplete"="yes" <br />"AutoSuggest"="no" <br /><br />Changing "Append Completion" from "no" to "yes" will restore the function. <br /><br />EMBARGOED COUNTRY INFORMATION <br />=============================<br /><br />The following countries are subject to U.S. embargo or restrictive trade sanctions: <br /><br />Cuba <br />Iran <br />Iraq <br />Libya <br />North Korea (Democratic Republic of Korea) <br />Sudan <br />Syria <br /><br />This list is subject to change. For the most current information on U.S. embargoed and sanctioned countries, see the U.S. Export Administration Regulations (http://www.bis.doc.gov/) and U.S. Treasury Department regulations (http://www.treas.gov/ofac/index.html). <br /><br />Control userpasswords2<br />======================<br /><br />1.Click Start and Run <br />2.Type "Control Userpasswords2" and press enter. <br />3.Uncheck the box for "Users must enter a user name and password to use this computer." <br />4.Click Apply and Ok. <br /><br />Convert iTunes to MP3 Format:<br />=============================<br /><br />http://www.askbobrankin.com/convert_itunes_to_mp3_format.html<br /><br />Enabling Digital Audio<br />======================<br /><br />Users can resolve the issue by enabling digital audio using either of the following options:<br /><br />Option 1: If using Windows Media Player for CD audio playback<br /><br />1. Open the Windows Media Player.<br />2. Select Tools -> Options.<br />3. Click the Devices tab.<br />4. Select the CD or DVD player used for CD audio playback.<br />5. Click the Properties button.<br />6. Select the Digital option in the Playback section.<br />7. Click the Ok button to close the Properties window.<br />8. Click the Ok button to close the Options window. <br /><br />Option 2: If not using Windows Media Player for CD audio playback<br /><br />1. Click Start > Settings > Control Panel > Administrative Tools > Computer Management.<br />2. Click the Device Manager icon.<br />3. Double-click the DVD/CD-ROM Drives icon.<br />4. Right-click the drive used for audio CD playback.<br />5. Choose Properties from the pop-up menu.<br />6. Click the Properties tab.<br />7. Check the Enable digital CD audio... box.<br />8. Click the Ok button.<br />9. Close the Computer Management window. <br /><br />Warranty Entitlement<br />====================<br /><br />In the warranty checking webpage, enter the following details and click on 'Get Entitlement':<br /><br />Country: United States<br />Entitlement Option: All<br />Serial Number: CNF3390DKM<br /><br />Backpack<br />========<br /><br />Targus notebook bags are shipping with some of our new notebooks and they are not to be supported by HP. The following new units will ship with the targus notebook bag:<br />Model Product <br />zv6123cl EC360UA <br />zv6123cl-b EG509A <br />zv6107wm EC361UA <br />zv6107wm-b EG463A <br />ze2117us EC197UA <br />ze2117us-b EH160A <br /><br /><br />If a customer does call and require technical support for the notebook bag they will need to call Targus at the phone numbers below:<br /><br />Customer Support: 1-877-482-7487<br />Technical Support: 1-800-283-6325<br /><br />Targus Web Support Request:<br /><br />http://www.targus.com/us/cs/cssupport_form.aspx<br /><br />USBNTMAP.SYS<br />============<br /><br />Windows ME - Certain OEM installations of Windows ME call for the file USBNTMAP.SYS while attempting to load drivers for the external drive. This file can be located on the Windows ME installation or recovery CD in the WIN9XBASE2.CAB folder. <br /><br />Solution:<br />---------<br /><br />When you get that error message asking for the windows ME disk...Just provide the path as (or browse to that path):<br /><br />C:\windows\options\cabs <br /><br />After you show the above path to the installer and press Ok, it should reinstall the missing "usbntmap.sys" file. If it does not do anything when you press Ok, then try the following path:<br /><br />C:\windows\options\cabs\WIN9XBASE2.CAB<br /><br />If the issue is not resolved with the above procedure, try the following alternative:<br /><br />Creating boot disk for windows ME:<br />=========================<br />1. Take a blank floppy disk.<br />2. Download a "bootme.exe" file from the following weblink:<br /><br />http://www.torontotechcenter.com/support_files/bootme.exe<br /><br />3. Run the downloaded file on your computer (any computer), it will ask for a blank floppy disk, insert it. And proceed with the on screen instructions to create the boot disk for windows ME.<br /><br />After creating the boot disk, you need to bootup the defective Notebook with the disk and the A:\> prompt will be displayed.<br /><br />1. At the A:\> type C: and press enter.<br />2. At the C:\ prompt, type the following: CD\windows\options\cabs<br />3. Press Enter.<br />4. The command prompt C:\WINDOWS\OPTIONS\CABS appears; type the following: SETUP<br />5. Press Enter.<br />6. Follow the directions and prompts for the installation process.<br /><br />NOTE: This will restore the Operating System without erasing any existing data.<br /><br />If EU is having an issue with 1 GB of RAM to go to Hibernation, here is the download by Microsoft to resolve the issue:<br /><br />http://www.microsoft.com/downloads/details.aspx?amp;amp;displaylang=en&familyid=4cbc68d2-09e1-4511-af14-03f357180135&displaylang=en<br /><br />Show desktop icons<br />==================<br /><br />To resolve this behavior, turn on the Show Desktop Icons feature: <br /><br />1. Right-click the desktop. <br />2. Point to Arrange Icons By. <br />3. Click Show Desktop Icons. <br /><br />Excel<br />=====<br /><br />EU comments " I cannot format a cell in Excel to accept 6 digits as a date such as 010106 showing as 01/01/06 . It shows up as 9/1/27 . It is so weird ." <br /><br />Here is a small update to change the format of date in MS Excel 2003. <br /><br />To customize the date formatting: <br /><br />1. Select cell A1 in the sheet, and insert the current date by pressing Ctrl+; and press Ctrl+Enter.<br />2. Press Ctrl+1, select the Number tab, and then select Custom.<br />3. Clear the Type box.<br />4. Enter the date format in the Type box, based on to the list of symbols below: <br /><br />Also check the below link for more info on MS-Excel. <br /><br />http://www.exceltip.com/ <br /><br /><br />Norton<br />======<br /><br />Cannot access the Internet after installing Norton AntiVirus 2005 or 2006:<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/docid/2005051606251306?OpenDocument<br /><br /><br />I cannot connect to the Internet even if I disable Norton Internet Security or Norton Personal Firewall:<br /><br />http://service1.symantec.com/SUPPORT/nip.nsf/docid/2004093013325136?OpenDocument<br /><br /><br />Cannot connect to AOL after upgrading to AOL 9.0 when Norton Internet Security or Norton Personal Firewall is installed:<br /><br />http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/0/40695a94d84da33b85256ede00518d6c?OpenDocument<br /><br /><br />Cannot connect to the Internet after running LiveUpdate successfully when using Norton Personal Firewall:<br /><br />http://service1.symantec.com/SUPPORT/nip.nsf/0/1188f6231ed1ba788825713b005ab812?OpenDocument<br /><br /><br />Cannot connect to AOL after running LiveUpdate:<br /><br />http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/2006031520164313?OpenDocument<br /><br /><br />Cannot access the Internet after installing Norton Internet Security or Norton Personal Firewall:<br /><br />http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/0/a0a80c9b653c908a85256ede00518dae?OpenDocument<br /><br /><br />Cannot connect to the Internet with a dial-up program or Web accelerator after installing Norton Internet Security or Norton Personal Firewall 2005:<br /><br />http://service1.symantec.com/SUPPORT/nip.nsf/0/46caa2fc616bf1de8825710400062887?OpenDocument<br /><br />Specific networks behind the firewall cannot connect to external computers:<br /><br />http://service1.symantec.com/SUPPORT/ent-gate.nsf/0/5f85bc0335b8465385256d2c00803613?OpenDocument<br /><br /><br />Cannot connect to another computer using Windows Remote Desktop after installing Norton AntiVirus 2005:<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/0/4ca7d171bbe8890d88256f200000d7ab?OpenDocument<br /><br /><br />I cannot connect to a Web site:<br /><br />http://service1.symantec.com/SUPPORT/nip.nsf/docid/2004093010421136?OpenDocument<br /><br /><br />You cannot access the Internet after installing Norton Internet Security or Norton Personal Firewall:<br />(You install Norton Internet Security or Norton Personal Firewall and enable protection for UDP in Norton Personal Firewall. Once this change is made, you cannot access the Internet.)<br /><br />http://service1.symantec.com/SUPPORT/num.nsf/0/da8f98c32a1467c888256cb1006b5e96?OpenDocument<br /><br />Cannot access or log on to secure Web sites with Norton Internet Security or Norton Personal Firewall:<br /><br />http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/0/f33a5faed87e9bc885256ede00518dba?OpenDocument<br /><br /><br />Virus<br />=====<br /><br />Important links On Virus Scans and scheduling the Virus scans:<br /><br />A virus scan does not run at the scheduled time:<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001101116104606?Open&src=&docid=2003053014301106&nsf=nav.nsf&view=0&dtype=&prod=&ver=&osv=&osv_lvl=&seg=<br /><br /><br />Scheduled scans for Norton AntiVirus do not run when logged off:<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/0/6dbf794c2223428088256d3600756c02?OpenDocument<br /><br /><br /><br />Configuring Norton AntiVirus to provide maximum virus protection:<br /><br />http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/0/1140b92a6158ac3b85256edd00478ddb?OpenDocument<br /><br /><br />How to configure a scheduled virus scan so the Scan Results dialog box does not display in Norton AntiVirus:<br /><br />http://service1.symantec.com/SUPPORT/sunset-c2002kb.nsf/0/6b40c7779859723385256edd00478e61?OpenDocument<br /><br /><br />A scheduled virus scan does not run under Windows 2000 or XP:<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001110119375006?Open&src=&docid=2001148205539066&nsf=nav.nsf&view=0&dtype=&prod=&ver=&osv=&osv_lvl=&seg=<br /><br /><br />How to create and schedule virus scans with Norton AntiVirus:<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/docid/1999092111413306?Open&src=&docid=2001148205539066&nsf=nav.nsf&view=0&dtype=&prod=&ver=&osv=&osv_lvl=&seg=<br /><br />How to configure Norton AntiVirus to scan all files:<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/docid/1999110513272906?OpenDocument&src=sec_doc_nam<br /><br />Starting your computer in Safe mode (98/Me/2000/XP):<br /><br />http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam<br /><br />Microsoft Money<br />===============<br /><br />Error messages that you receive when you try to open Money by using your Passport Network credentials<br /><br />http://support.microsoft.com/default.aspx?scid=kb;en-us;891338<br /><br />network troubleshooting<br />=======================<br /><br />How to troubleshoot home networking in Windows XP<br /><br /><br /> Determining how the network is structured <br /> Troubleshooting basic connectivity <br /> Troubleshooting file and printer sharing <br />http://support.microsoft.com/default.aspx?scid=kb;en-us;308007#6<br /><br /><br />Home networking windows 98<br />http://www.microsoft.com/windows98/usingwindows/work/articles/906network/HomeNetworking.asp<br /><br />Vongo<br />=====<br /><br />startup item: isuspm<br /><br />http://www.shopping.hp.com/shopping/pdf/hpInsertPromo_popfin.pdf<br /><br /><br />Sound may play slowly or music may not play continuously in Windows XP or Windows 2000 on Intel Hyperthreading enabled PCs. For resoluton, refer this website:<br />=============================================================================================== <br />http://support.microsoft.com/?kbid=835730 <br /><br /><br /><br />===========================================================================================<br /><br />PC Recovery troubleshooting<br />===========================<br /><br />Application and driver recovery after removing the recovery partition<br />---------------------------------------------------------------------<br />1. If the Recovery partition is not available, system will prompt an error while performing Application and Driver Recovery. <br />2. Clicking OK will prompt a Question: <br />3. Click ‘Yes’ to continue. Next, the Recovery process will prompt to install the first disc. <br />4. Insert the disc and wait for the Recovery process to generate the list of application or drivers. <br />5. After the list is generated, select the application/driver you want to reinstall and click ‘Next’. <br />6. You will the then be prompt to insert the disc which contain the application/driver selected.<br /><br />Create Recovery Discs:<br />----------------------<br />http://adt-ext.can.hp.com/adt/training/ls/notebook-pc/training/2006/15c06/HDD_NB_System%20Recovery.pdf<br /><br />PC Recovery recovering drivers<br />------------------------------<br />If a preinstalled software application or driver is accidentally erased or is damaged, reinstall the application or driver using Application and Driver Recovery.<br /><br />To reinstall an application or driver:<br />--------------------------------------<br />1. Remove the application or driver, if applicable:<br /><br />a. Select Start > Control Panel > Add or Remove Programs.<br />b. Click the application or driver you want to remove, and then click Change/Remove.<br /><br />2. Select Start > All Programs > System Recovery > Application and Driver Recovery.<br />3. Select Application Installation or Driver Installation and follow the on-screen instructions.<br />4. Restart the computer.<br /><br />To install a driver:<br />--------------------<br />1. Select Start > All Programs > System Recovery > Application and Driver Recovery<br />2. Select "Driver Installation" After that Click "Next"<br />3. Select "HP Integrated module with Bluetooth wireless technology"<br />4. Click "Install".<br />5. Restart the Notebook<br /><br />HP Notebook PCs - Using the PC Recovery Solution - c00608578 <br />------------------------------------------------------------<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00608578 <br /><br />Offline WBT: <br />Y:\Pavilion Notebooks\HP Notebook Software\Notebook Recovery\2006\WBT\Splash.htm <br /><br />Online WBT: http://adt-ext.can.hp.com/adt/training/ls/notebook-pc/training/2006/systemrecovery/Splash.htm <br /><br />HP has released a simulator for the HP PC Recovery Solution (SoftThinks) : <br /><br />http://adt-ext.can.hp.com/adt/training/ls/notebook-pc/wbt/2006/HP_PC_Recovery/master.htm <br /><br />Low disk space<br />--------------<br />Please be assured. This is not an issue with the Notebook.<br /><br />The Recovery partition is not user accessible, thus space provided to this partition is limited and enough only to store the recovery information.<br /><br />The error is in reference to the available space on the Recovery partition.<br /><br />We can work around this issue and stop this error message from showing.<br /><br />Please perform the following steps to resolve this issue.<br /><br />1. Click Start and select Run.<br />2. In the Open text field, type the following command: <br /><br />cmd<br /><br />3. Press enter<br />4. This will open the command prompt.<br />5. Now type the following in that window:<br /><br />Del d:\i386\boot.img<br /><br />And press Enter key.<br /><br />6. This will open up enough space to eliminate the error from recurring.<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00223295&lc=en&jumpid=reg_R1002_USEN<br /><br /><br />PC Recovery<br />-----------<br />Do the following actions to select and install an individual driver or application.<br /><br />1. Connect PC to the AC power adapter.<br />2. Click Start, click All Programs, select System Recovery, and click Application & Driver Recovery. <br />3. Select an option to either reinstall an Application or reinstall a Driver shipped with the PC, and click Next. <br />4. Select the desired Application or Driver from the list, and click Next to begin the installation. <br />5. Follow any additional instructions.<br />6. Restart the PC if prompted.<br /><br />Non destructive recovery from F11<br />---------------------------------<br />1. Restart the notebook.<br />2. Tap the F11 key as soon as the HP logo appears.<br />3. On the PC recovery window Select "Ok".<br />4. On the next screen read the system recovery information and Select "Next" .<br /><br />And proceed with on screen instructions.<br /><br />Destructive recovery from windows<br />---------------------------------<br />1. Connect PC to the AC power adapter.<br />2. Close all programs. <br />3. Click Start, click All Programs, select System Recovery, and click PC Recovery.<br />4. Select "Ok".<br />5. Select "Advanced Options".<br />6. Select "Destructive Recovery".<br />7. Select "Next".<br />8. A message saying "your hard drive will now be reformatted" select "Yes".<br /><br />That will restore your Notebook to factory settings by formatting the hard disk and reinstalling all the software. <br /><br />Destructive recovery from F11<br />-----------------------------<br />1. Restart the notebook.<br />2. Tap the F11 key as soon as the HP logo appears.<br />3. Select "Ok".<br />4. Select "Advanced Options".<br />5. Select "Destructive Recovery".<br />6. Select "Next".<br />7. A message saying "your hard drive will now be reformatted" select "Yes".<br /><br />That will restore your Notebook to factory settings by formatting the hard disk and reinstalling all the software. <br /><br />Destructive recovery from Recovery disks<br />----------------------------------------<br />1. Connect PC to the AC power adapter.<br />2. Open the disk drive, insert the first disk in the set of recovery disks, and close the disk drive.<br />3. Turn off the PC.<br />4. Press the Power button to start the PC and immediately press the F11 key. <br /><br />The PC begins operation from the disk and performs tests on the hard drive.<br /><br />5. Select "Ok".<br />6. Select "Advanced Options".<br />7. Select "Destructive Recovery".<br />8. Select "Next".<br />9. A message saying "Your hard drive will now be reformatted" select "Yes".<br /><br />That will restore your Notebook to factory settings by formatting the hard disk and reinstalling all the software. <br /><br />Secondary hard drive (dv8000) (Access is denied)<br />====================<br /><br />Issue: Customer is unable to access the second hard drive data. The error that appears is “Access Denied”. <br /><br />Cause: This happens when the second hard drive file format is in NTFS and customer formats the first hard drive. When the first hard drive is formatted the Operating system is reinstalled and this changes the file encryption for the second hard drive which is NTFS. When this file encryption changes, the second hard drive will not be accessible for security reasons. This is a feature of Windows NTFS file system. <br /><br />Solution: <br /><br />A) We can tell the customer to format the second hard drive in FAT32 if he is not looking for any security for the second hard drive. <br /><br />B) Or if the customer wants only NTFS on the second hard drive then follow these steps after the new operating system is installed on the first hard drive.<br /><br />1. Boot the system in Safe Mode and login as Administrator. <br />2. Click Start, Control Panel. Double click Folder options. <br />3. Go to View Tab, under the Advanced Settings window, Uncheck “Use Simple File Sharing (Recommended)”. <br />4. Click Apply, Click Ok<br />5. Browse to the second hard drive.<br />6. Right click on the folder which the customer wants to access on the second hard drive. <br />7. Go to Security tab. Click on Advanced.<br />8. Go to Owner tab. <br />9. In the “Change owner to” box, click the customer’s user id and check the box for "Replace owner on subcontainers and objects". Click Apply, Click Ok. <br />10. Restart the system and login in normal mode. <br /><br />Now, you will be able to access the data on the second hard drive. <br /><br />Standby option missing<br />======================<br />1) Click the "Start" button in the bottom left hand corner of the screen.<br />2) Select the "Control Panel"<br />3) Click the "System" icon within the "Performance and Maintenenace " section<br />4) Select the "Advanced" tab across the top<br />5) Click "Settings" within the "Performance" section<br />6) Select the "Advanced" tab<br />7) Near the bottom there is a "Change" button, click this <br />8) Within the "Virtual memory" section there is a button "System managed size"<br />9) Click this and then the "OK" -- 3 times, to exit the settings.<br /><br />Restart your machine and STANDBY is once again an option.<br /><br />==========================================================================================<br /> <br />wireless troubleshooting<br />========================<br /><br />c00224793 Cannot Access or Configure Wireless Network after Installing Windows XP SP2<br />c00045314 Troubleshooting Wireless Local Area Network Connections<br />c00305881 Unable to Connect to Wireless network After Restarting Notebook<br />c00301707 Steps for Removing and Replacing the Wireless Card<br />c00289775 Wireless Internet Connection is Intermittent or Slow<br />c00309489 Cannot Connect to Wireless Network after Ethernet Cable is Disconnected<br />c00205924 Securing Your Wireless Network<br />c00310099 Cannot Connect to Wireless Network when Adapter is Turned On<br />c00058485 Accessing Wireless Local Area Network (WLAN) Software<br />c00263317 Error Message ´104-Unsupported Wireless Network Device´ Appears<br />c00310195 Wireless Network Adapter Connects to 802.11g Mode when IBSS is Set to 802.11b c00374038 Wireless Network is Lost During Logon and Shut Down of Windows<br />c00285202 Wireless Button Does Not Work or Light Does Not Come On<br />c00262061 Wireless Card is not Installed on Notebook or is Missing<br />c00374048 Wireless Button Does Not Work after Using Network Assistant<br />c00395618 Windows Zero Config Remains Disabled after Uninstalling Intel PROSet<br />c00310093 PC No Longer Connects to the Wireless Network<br />c00307153 Broadcom 54g Wireless Card with Speedbooster Reports Incorrect Speed<br />826942 Wireless update rollup package for Windows XP is available<br />302088 Wireless network adapters may lose connectivity when they appear to be functioning<br />838398 Wireless keyboard or mouse does not respond as expected<br />871122 Error message when you try to run the Wireless Network Setup Wizard after you update<br /><br /><br />check the wirelss light first<br /><br /><br />Reinstall Wireless adapter :<br />----------------------------<br />1. Right-click My Computer.<br />2. Select Properties.<br />3. Click Hardware.<br />4. Click Device Manager.<br />5. Click the "+" symbol against Network Adapter.<br />6. Right Click on the Wireless adapter and click uninstall.<br />7. Restart the system.<br /><br />This will autodetect and reinstalls the driver for the wireless adapter.<br /><br />Download and install wireless card driver from the following weblink.<br /><br /><br />Vista <br /><br />Reinstall Wireless adapter :<br />----------------------------<br />1) click no start-->run<br />2. Type devmgmt.msc<br />3. Click the "+" symbol against Network Adapter.<br />4. Right Click on the Wireless adapter and click uninstall.<br />5. Restart the system.<br /><br />This will autodetect and reinstalls the driver for the wireless adapter.<br /><br />Download and install wireless card driver from the following weblink.<br /><br /><br /><br />Enable WEP (Broadcom)<br />---------------------<br />1. Open Control panel folder.<br />2. Double-Click "Network Connections" icon.<br />3. Right-Click on the "Wireless network connection 2" icon and select "Properties".<br />4. Select the "Wireless Networks" tab.<br />5. In the "Preferred Networks" list select the wireless network which you want to connect and press "Properties".<br />6. Select "Network Authentication" as "Open". And "Data Encryption" as "WEP".<br />7. Check the check box "The key is provided to me automatically". <br />8. Click "Ok". Apply the changes.<br />9. Restart the notebook.<br /><br />Wireless Zero Configuration<br />---------------------------<br />The wireless connection does not start at bootup if the "Wireless ZeroConfiguration" service is set to disabled or manual type. The service should be set to "Automatic". Follow these steps to change the startup type of the service:<br /><br />1. Click Start, click Run<br />2. Type "services.msc" (without quotes) in the Open box, and then click OK.<br />3. In the list of services, double-click the "Wireless Zero Configuration" service.<br />4. In the Startup type list, click Automatic.<br />5. Click Apply, and then click OK.<br />6. Restart the notebook and checkout if the system loads wireless connection in system tray on the task bar.<br /><br />wireless automatically does not connect after the Notebook restarts and pressing the wireless button : (Create a batch file)<br />------------------------------------------------------------------------------------<br />1. Create a bat file with the following text.. with any file name and .bat extension<br /><br /> net start wzcsvc<br /><br />2. Place it in the folder path :<br /><br /> C:\Documents and Settings\All Users\Start Menu\Programs\Startup<br /><br />3. Restart the notebook.<br /><br />novice customer<br />---------------<br />1. Right-Click on your Desktop wallpaper and select New -> Text Document <br />2. Open that text document. Type the following string in that text document:<br /><br />net start wzcsvc<br /><br />3. Select File -> save As<br />4. Select Save in: Desktop<br />5. Select Save as type: All Files<br />6. Select File name: "wire.bat"<br />7. Click "Save" button.<br />8. Now right-Click on that "wire.bat" file with a screw and window icon on your Notebook's desktop and select "Copy".<br />9. Open the following folder path:<br /><br />C:\Documents and Settings\All Users\Start Menu\Programs\Startup<br /><br />Right-Click in the open space in that folder and select "Paste".<br />The wire.bat file with a screw and window icon will be pasted in that folder.<br /><br />10. And Restart the notebook.<br /><br />wireles range extender antenna<br />------------------------------<br />http://www.linksys.com/products/product.asp?grid=33&scid=38&prid=629<br />http://www.hyperlinktech.com/web/wireless_range_extender_antennas.php<br /><br />Hot spots<br />---------<br />For complete information on connecting to a hotspot using the built-in Wireless card, please visit the following Microsoft web site:<br /><br />http://www.microsoft.com/athome/intouch/wirelesshotspot.mspx<br /><br />I would like to provide you with the Hotspot subscription link of T-Mobile. T-Mobile is the HP's recommended Hotspot. <br />You may visit the T-Mobile Hotspot subscription link below:<br /><br />http://www.t-mobile.com/hotspot/<br /><br />Router troubleshooting<br />----------------------<br /> NOTE: There are many types of wireless routers available today from various manufacturers. For troubleshooting information specific to your router see the manufacturer's Web site or the documentation that was provided with the router.<br /><br />Use the following steps to check the cables:<br /><br />1. Verify that the router is connected to the power adapter or cable and is turned on.<br />2. A network cable should connect your wireless router to the source of your internet connection, for example, a LAN, Cable, or DSL modem.<br /><br />Check the lights:<br /><br />* Most routers have lights that indicate specific network conditions. Your specific router may have different lights.<br />* The Power light should always be solidly on. If the power light is not on, check the power adapter or try a new power outlet.<br />* The Test light should be on only when the router is first turned on or if it is reset. If the Test light is always on, your router may have a mechanical problem.<br />* The Internet Link light should be solidly on if the router is connected to a LAN, DSL, or Cable modem. The DSL or Cable modem must be on for the Link light to be solid. <br />* The WLAN or Wireless light should be solidly on at all times. Even when there are not any wireless devices connected to the router. The WLAN activity light should flash when there are packets being sent or received from any computer connected through the router.<br /><br />wireless communication between two computers<br />--------------------------------------------<br />* Networking between two computers in a Workgroup * <br /> (Applicable to both wire and wireless)<br /><br />To create a network in between two computers, I am here with providing you the steps<br /><br />First disable firewall on both computers.<br /><br />1. Get the IP address from Desktop and notebook.<br /><br />To obtain IP address on the computer, <br /><br />Start--> RUN-->CMD<br />in the Command prompt type "ipconfig /all"<br /><br />this will list you the IP address, note it down. <br /><br />Repeat the same steps on the second computer. Notedown the ipaddress. <br /><br />2. Now come to the notebook, try to ping the desktop computer from the command prompt. <br /><br />ping <Desktop ipaddress><br /><br />Repeat the same step on the Desktop computer in the Command prompt.<br /><br />Ping <notebook ipaddress><br /><br />If they ping each other <packets sent 4, received 4 lost 0> then proceed further. Else we might need to disable the firewall <br />or need to add the computer ipaddresses in one another firewall exceptions.<br />( I advise to disable the firewall )<br /><br />3. Make sure that both the computers are in the same workgroup. <br /><br />To confirm the same, open System Properties, Computer name, there you will find the Workgroup name. By default it will be MSHOME<br /><br />4. Share the Drives on both computers.<br /><br />For that, On the notebook, <br /><br />Open My computer, right click on C: drive, click on sharing tab, From the Network Sharing, run the Network setup wizard. <br /><br />You can simply choose, just enable File sharing. Click it.<br />Perform the same steps on the other computer.<br /><br />Browse the computers in the Network.<br /><br />For that go to Control panel, Network connections, My network places, View Work group computers. <br /><br />You should be able to view both computers in the list. When you double click the computer from which you want to get the files, you will be able to view the C: drive of that computer. Now simply copy and paste the files you require.<br /><br />Unable to share the files<br /><br />If you are able to view the Computers and still can not access the contents, then there should be an active firewall on either or both of the computers. Make sure that you are not using any firewall. <br /><br />If you don’t want to disable the firewall, then follow the steps given below.<br /><br />For Windows XP internal firewall<br /><br />http://www.michna.com/kb/WxNetwork.htm#Workgroup_is_not_accessible<br /><br />http://support.microsoft.com/kb/318030/<br /><br />For Norton Personal Firewall.<br /><br />To manually configure Norton Internet Security or Norton Personal Firewall <br /><br />1. Write down the IP address for each computer on your home network.<br />If you do not know how to determine the IP address for a computer, see the document How to determine your computer's IP address. <br /><br />2. Open the Norton Internet Security or Norton Personal Firewall. <br /><br />3. In the main program window, double-click Personal Firewall. <br /><br />4. On the Networking tab, in the Trusted tab, click Add. <br /><br />5. Type the IP address of each computer on your network into the box.<br />If you have multiple IP addresses, separate each one with a space.<br /><br />Enable computer browser service<br />-------------------------------<br />1. Select Start -> Run.<br />2. Type<br /><br /> services.msc<br /><br /> Press Enter.<br /><br />3. Locate the "Computer Browser" service in the list and check whether it is started and set <br /> to automatic.<br /><br /> In order to start it, you can right-click on the service and select "start".<br /> In order to set it to automatic. right-click on the service and select properties.<br /> -> set the startup type as "Automatic" and click "Apply", then click "Ok".<br /><br />4. Restart the computer. <br /><br /><br />Checking "Workgroup" and "computer name" <br />----------------------------------------<br />1. Right-click My Computer folder.<br />2. Select "Properties".<br />3. Select the "Computer name" tab.<br />4. You can change the "computer name" or select a "workgroup" in that window.<br /><br />The workgroup name should be same on both the computers and the computer name should be different.<br /><br />Enabling File and printer sharing for wireless network<br />------------------------------------------------------<br />1. Open Start -> Control panel.<br />2. Open "Network Connections" folder.<br />3. Right-Click on the "wireless network connection" icon and select "Properties".<br />4. Select "General" tab.<br />5. In "This connection uses following items" list box, check the item "File and Printer sharing for microsoft networks". If it is already checked ignore this procedure.<br />6. Click "Ok" button.<br /><br />Disable all firewalls on both computers<br /><br />You can obtain the IP address by performing the following steps:<br />----------------------------------------------------------------<br />1. Click Start and select Run.<br />2. In the Open text field, type the following command: <br /><br /> cmd<br /><br />3. Press enter<br />4. This will open the command prompt.<br />5. In the command prompt type the following :<br /> <br /> ipconfig /all<br /><br />6. Press Enter.<br />7. You can locate IP address of the computer in that information.<br /><br />You can ping a computer with the following steps:<br />-------------------------------------------------<br />1. Click Start and select Run.<br />2. In the Open text field, type the following command: <br /><br /> cmd<br /><br />3. Press enter<br />4. This will open the command prompt.<br />5. In the command prompt type the following :<br /> <br /> ping (substitute the IP address here)<br /><br />6. Press Enter.<br /><br />813936<br /><br />Check for an IP address:<br />------------------------<br />1. Press Start - Run.<br />2. Type “cmd” in the box and click open/OK.<br />3. At the prompt, type “ipconfig”. A list of available network connections is shown. Verify the IP addresses of the network connections.<br /><br />Renew an IP address:<br />--------------------<br />1. Press Start - Run.<br />2. Type “cmd” in the box and click open/OK.<br />3. At the prompt, type “ipconfig /renew”. This should release and renew the IP addresses of any available network connections.<br /><br />Wireless connectivity<br />=====================<br /><br />A wireless network adapter may lose its IP address and, as a result, may not have any network connectivity to access the Internet or browse the network. This issue can occur if the Service Set Identifier (SSID) for that network has not been added to the list of preferred networks.<br /><br />To resolve this issue, add the Service Set Identifier (SSID) of the network that you want to use from the Visible Networks list to the Preferred Networks list: <br /><br />1. Open Control panel folder.<br />2. Double-Click "Network Connections" icon.<br />3. Right-Click on the "Wireless network connection 2" icon and select "Properties".<br />4. Select the "Wireless Networks" tab.<br />5. Below the "Preferred Networks" list Click the "Add" button.<br />6. Enter the SSID of your wireless network in that "SSID" box.<br />7. Click "Ok". Apply the changes.<br />8. Your Network will be added to the Preferred networks list.<br /><br />If the SSID is not known or not yet detected, you may experience reception problems. When an SSID is detected, a message announces the SSID in the notification area, where you can choose the SSID for use.<br /><br />You can also: <br /><br />1. Right click the Network Interface Card (NIC), chose View available Wireless Networks, then click Connect. It is automatically added as a prefered network. <br /><br />For more infromation you may visit the following Microsoft website:<br /><br />302088<br /><br />WEP<br />---<br />Some wireless vendors advertise the use of a 128-bit wireless encryption key. This is the addition of a 104-bit WEP key with another number used during the encryption process known as the initialization vector (a 24-bit number). Also, some recent wireless APs support the use of a 152-bit wireless encryption key. This is a 128-bit WEP key added to the 24-bit initialization vector. The Windows XP configuration dialog boxes do not support 128-bit WEP keys. If you must use 152-bit wireless encryption keys, disable Wireless Auto Configuration by clearing the Use Windows to configure my wireless network settings check box on the Wireless Networks tab of the properties of the wireless connection in Network Connections, and use the configuration utility provided with your wireless network adapter.<br /><br />We have seen few of our customers experiencing problem with DV5000 and DV8000 wireless card LED indicator. Wireless connection works fine, but Wiireless card (LED) indicator switches off within few second. <br />-------------------------------------------------------------------------------------------<br />This problem occurs due to the Microsoft Update (KB917283.) The solution for Wireless LED indicator problem is as follows: <br /><br />To resolve the problem, uninstall Microsoft Update (KB917283). <br /><br />Wireless power settings<br />=======================<br /><br />Broadcom<br />--------<br />1. Click Start, Control Panel, and then Network Connections.<br />2. Right-Click on already setup Wireless Connection and Select Properties.<br />3. Under Properties, Click the 'Configure' button.<br />4. Click the Advanced tab.<br />5. Under Property section, select Power output, and under the 'Value' sections beside, select 100%.<br />6. Also, Under Property section, select Power save mode, and under the 'Value' sections beside, select disabled.<br /><br />Intel PRO<br />---------<br />1. Click Start, Control Panel, and then Network Connections.<br />2. Right-Click on already setup Wireless Connection and Select Properties.<br />2. Click "General" and then "Configure".<br />3. Click "Advanced", select "Power Management" then adjust to "Highest" to disable auto transmission power tuning.<br />4. Disable "Use Windows to configure" if you install Intel Pro software.<br /><br />Broadcom<br />--------<br />1. Click Start -> Control Panel, and then double-click "Network Connections" icon in control panel folder.<br />2. Right-Click on already setup Wireless Connection("Wireless network connection") and Select "Properties".<br />3. Click the "Advanced" tab.<br />5. Under "Property" section, select "Power output", and under the 'Value' sections beside, select 100%.<br />6. Also, Under "Property" section, select "Power save mode", and under the 'Value' sections beside, select disabled.<br /><br />Enable Highspeed Mode<br />=====================<br /><br />We enable the High Speed Mode for Wireless Network Cards. Please go through the following information's to do that.<br /><br />Broadcom Cards:<br />---------------<br />1. Open Device Manager.<br />2. Select the Broadcom Wireless Card found under Network Adapters.<br />3. Right click on that and select Properties.<br />4. Click on Advanced Tab.<br />5. Under 'Properties', select 'Afterburner' and set the value as Enabled.<br />6. And set the 'Rate' as 'Use best Rate'.<br />7. And finally set 'XPress Technology' as Enabled.<br /><br />The above settings will enable the Wireless Adapter to work in High Speed Mode.<br /><br />In addition to this, update Wireless Drivers.<br /><br />Intel Cards:<br />------------<br />1. Open Device Manager.<br />2. Select the Broadcom Wireless Card found under Network Adapters.<br />3. Right click on that and select Properties.<br />4. Click on Advanced Tab.<br />5. Set the 'Preferred Band' as Default.<br />6. And set 'Transmit Power' as Highest.<br /><br />This will enable the Wireless Adapter to work in High Speed Mode. <br /><br />In addition to this, update Wireless Drivers.<br /><br />Troubleshoot your wireless network<br />----------------------------------<br />http://h20239.www2.hp.com/techcenter/Wireless/wireless_TS.htm<br /><br />Securing your wireless network <br />------------------------------<br />http://h20239.www2.hp.com/techcenter/Wireless/wireless_security.htm:<br /><br />Cool tips for your wireless connections:<br />----------------------------------------<br />http://h20239.www2.hp.com/techcenter/Wireless/wireless_tips.htm<br /><br />check the signal strength of a notebook wireless device:<br />--------------------------------------------------------<br />1. Select Start -> Control Panel -> Network Connections. <br />2. Right-click the wireless connection, then select "Status". <br /><br />Signal Strength will be displayed at the bottom of the window.<br /><br />Remove from Bridge<br />------------------<br />1. Select Start -> Control Panel -> Network Connections. <br />2. Right-click the wireless connection, then select "Remove from Bridge". <br /><br />share network printer (wireless printer)<br />----------------------------------------<br />Please follow the steps to share the printer on the Network to use.<br /><br /> NOTE: Please follow the steps even if you are able to access the internet.<br /><br />1. Configure the Systems with same workgorup name with different Computer Name, follow the steps:<br /><br />1. Right-Click on "My Computer".<br />2. Select Properties.<br />3. Select "Computer Name" tab.<br />4. Click on "Change" button.<br />5. Provide unique Computer name and then same workgorup.<br /><br />For example: <br /><br />On Desktop System: <br /><br />Computer name: USER1<br />Workgroup: Personal<br /><br />On Notebook System: <br /><br />Computer name: USER2<br />Workgroup: Personal<br /><br />__________<br /><br />2. Disable firewall on both systems. This will allow to access the shared resources on both the Systems.<br /><br />__________<br /><br />3. Share the printer which is installed on the Desktop, follow the steps:<br /><br />1. Open "Control Panel".<br />2. Double Click "Printres and Faxes"<br />3. Right click on the printer and select "Sharing....".<br />4. Now select on radio button "share this printer"<br /><br />Give "share name" as "MAIN PRINTER" and press "OK"<br /><br />All set, the printer is shared. <br /><br />________<br /><br />4. Install the shared Printer on the Notebook, follow the steps:<br /><br />1. 1. Open "Control Panel".<br />2. Click "Add a Printer" at the left side.<br /><br />Now, add printer wizard is opend. <br /><br />3. Select radio button "Connect to a printer on the internet or on a home ot office network" and press Next.<br /><br />All set, now you can print on the Network printer.<br /><br />Wireless printer<br />----------------<br />I understand that you are unable to connect or print to the Printer on wireless network. At this point I recommend you to install the Printer drivers in the notebook and configure for network printer. <br /><br />1. Click on Start. <br />2. Select Settings. <br />3. Click Printers and Faxes. <br />4. Double click on Add Printer .This will start the Add Printer Wizard. <br />5. Click Next <br />6. Choose Network Printer and click Next. <br />7. Choose Find a printer in the directory. <br />8. The Find Printer Wizard will start. <br />9. In the Location field, type in part of the printer name you are looking for, or leave blank 10. to do a printer search. <br />11. Click Find now. <br />12. A list of printers will appear, giving their name and location. <br />13. Select the printer you are trying to connect to, and click OK or Next. <br />14. It may take a few minutes for the printer to install. <br />15. It will then ask whether to use this printer as your default printer or not. If it will be your default printer, choose Yes, and click Next. <br />16. Click Finish. The printer is now installed<br /><br />You can find more information at the following Web site:<br /><br />http://www.microsoft.com/windowsxp/pro/using/itpro/networking/printershare.asp<br /><br />Also, you need to install the Installing File and Printer Sharing on the Desktop. You can find the procedure at the following Web site:<br /><br />http://helpdesk.uvic.ca/hownote/2001/ht2001042.html<br /><br />Printing from a Wireless Network<br />--------------------------------<br />http://wireless.ubc.ca/printing/<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyID=87c0a6db-aef8-4bef-925e-7ac9be791028&DisplayLang=en<br /><br />http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/printershare.mspx<br /><br />Some info on WEP and WPA. Please go through it:<br />-----------------------------------------------<br />WEP Encryption:<br /><br />For the encryption of wireless data, the original 802.11 standard defined Wired Equivalent Privacy (WEP). Due to the nature of wireless LAN networks, securing physical access to the network is difficult. Unlike a wired network where a direct physical connection is required, anyone within range of a wireless AP or a wireless client can conceivably send and receive frames as well as listen for other frames being sent, making eavesdropping and remote sniffing of wireless network frames very easy. <br /><br />WEP uses a shared, secret key to encrypt the data of the sending node. The receiving node uses the same WEP key to decrypt the data. For infrastructure mode, the WEP key must be configured on the wireless AP and all the wireless clients. For ad hoc mode, the WEP key must be configured on all the wireless clients.<br /><br />As specified in the IEEE 802.11 standards, WEP uses a 40-bit secret key. Most wireless hardware for IEEE 802.11 also supports the use of a 104-bit WEP key. If your hardware supports both, use a 104-bit key.<br /><br />Note Some wireless vendors advertise the use of a 128-bit wireless encryption key. This is the addition of a 104-bit WEP key with another number used during the encryption process known as the initialization vector (a 24-bit number). Also, some recent wireless APs support the use of a 152-bit wireless encryption key. This is a 128-bit WEP key added to the 24-bit initialization vector. The Windows XP configuration dialog boxes do not support 128-bit WEP keys. If you must use 152-bit wireless encryption keys, disable Wireless Auto Configuration by clearing the Use Windows to configure my wireless network settings check box on the Wireless Networks tab of the properties of the wireless connection in Network Connections, and use the configuration utility provided with your wireless network adapter.<br /><br />Choosing a WEP key<br />The WEP key should be a random sequence of either keyboard characters (upper and lowercase letters, numbers, and punctuation) or hexadecimal digits (numbers 0-9 and letters A-F). The more random your WEP key, the safer it is to use. <br /><br />A WEP key based on a word (such as a company name for a small business or your last name for a home) or an easily remembered phrase is subject to easy determination. Once a malicious user has determined the WEP key, they can decrypt WEP-encrypted frames, properly encrypt WEP frames, and begin attacking your network.<br /><br />Even if your WEP key is random, it is still subject to determination if a large amount of data encrypted with the same key is collected and analyzed. Therefore, it is recommended that you change your WEP key to a new random sequence periodically, for example, every three months.<br /><br />WPA Encryption:<br /><br />IEEE 802.11i is a new standard that specifies improvements to wireless LAN networking security. The 802.11i standard addresses many of the security issues of the original 802.11 standard. While the new IEEE 802.11i standard was being ratified, wireless vendors agreed on an interoperable interim standard known as Wi-Fi Protected Access (WPA™).<br /><br />With WPA, encryption is done using the Temporal Key Integrity Protocol (TKIP), which replaces WEP with a stronger encryption algorithm. Unlike WEP, TKIP provides for the determination of a unique starting unicast encryption key for each authentication and the synchronized changing of the unicast encryption key for each frame. Because TKIP keys are determined automatically, there is no need to configure an encryption key for WPA.<br /><br />Microsoft provides WPA support for computers running Windows XP with Service Pack 2 (SP2). For computers running Windows XP with Service Pack 1 (SP1), you must obtain and install the Wireless update rollup package for Windows XP—a free download from Microsoft.<br /><br />Disable Authentication<br />----------------------<br />1. Select Start -> Control Panel -> Network Connections. <br />2. Right-click the wireless connection, then select Properties. <br />3. Select the Wireless Networks tab. <br />4. Select the network name in the Preferred Networks window, then select Properties. <br />5. Select the Authentication tab. <br />6. Make sure the check box for authentication is not selected. <br />7. Select Apply, then select OK.<br /><br />Free wireless LAN software upgrade to 125 High Speed Mode<br />---------------------------------------------------------<br />http://www.hp.com/united-states/wireless/hsm_download.html<br /><br />Creating a Peer-to-Peer Wireless Ethernet Network<br />-------------------------------------------------<br />http://support.gateway.com/s/Manuals/Mobile/8508803/8508803e.htm<br /><br />To find Mac address, please follow these steps:<br />-----------------------------------------------<br />1. Click the Start button. <br />2. Click Run. <br />3. Enter cmd and press OK. This will bring up a command prompt. <br />4. Enter ipconfig /all and press Enter. <br />5. Find the section called Ethernet adapter, wireless network connection. <br />6. The Physical Address is the MAc address of wireless card. <br /><br />For information, visit the following web sites:<br /><br />http://www.swlaw.edu/online/findmacaddress.htm<br /><br />NOTE: Copy the URL starting from "http" till "htm" and paste in the address box of the browser, then press Enter Key. <br /><br />Connecting to an existing wireless network<br />------------------------------------------<br />1. Connect to an access point that gives access to a local area network, or connect directly to other computers in an AdHoc network.<br />2. Right-click the Wireless Network connection icon in the taskbar, then select View Available Wireless Networks from the pop-up menu.<br />3. A list of available networks appears. Select the desired network, enter the encryption key if required, and click Connect.<br />4. If the network is not on the list, click Advanced, Configure, and enter the required network parameters. If the network is not using 802.1x authentication protocol, clear the automatic key option.<br />5. On the General tab, edit network settings as needed for the local network. Contact your network administrator. An icon can also be displayed in the taskbar when connected to a network.<br />6. Click OK to save the configuration. This network is added to your list of preferred networks.<br />7. The Notebook automatically connects to the first preferred network that is within range if wireless communication is turned on. Refer to the section below to read about turning wireless LAN communications on.<br /><br />Setting up a wireless LAN<br />-------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=en&docname=c00045244#c00045244_doc<br /><br />HP Wireless Networking Center<br />-----------------------------<br />Get more reliability and value with HP mobile and wireless solutions. Setting up a wireless network has never been so easy. Check out the Wireless Networking Center and get wireless mobility!<br /><br />http://www.hp.com/go/techcenter/wireless<br /><br />Reinstall Wireless zero configuration<br />-------------------------------------<br />If EU is experiencing some issue with the WZC, if he is getting any erorrs while installing it or if the WZC is not listed under Services. We can reinstall WZC using the steps given below:<br /><br />First unhide system files:<br /><br />You need to make sure Windows Explorer is configured to display hidden files. If it isn't, open Windows Explorer, <br />click Tools, and select Folder Options. Go to the View tab and check the "Show hidden files and folders" option, then <br />uncheck "Hide protected operating system files (Recommended)." Click OK when finished. <br /><br /><br />Now, to install the Wireless Zero Configuration service on your system, just follow these steps: <br /><br />1. Click the Start button, and then click Control Panel. <br />2. If you're in Category View, then click the Network and Internet Connections icon, then the Network Connections <br />icon. If you're in Classic View, double-click the Network Connections icon. <br />3. In the Network Connections window, under LAN or High Speed Internet, select the Local Area Connection icon. On <br />the menu bar, click File and select Properties, or just right-click on the Local Area Connection icon and select <br />Properties from the context menu). <br />4. In the Local Area Connection Properties window, on the General tab, click the Install button. <br />5. In the Select Network Component Type window, under "Click the type of network component you want to install," <br />click to select the Service icon, then click the Add button. <br />6. In the Select Network Service window, click the Have Disk button, then the Browse button. <br />7. In the Locate File window, browse to the C:\Windows\Inf folder (this is a hidden folder). Click to select <br />NETWZC.INF, then click the Open button. <br />8. In the Install From Disk window, click the OK button. <br />9. In the Select Network Service window, in the Network Service box, select Microsoft as the manufacturer, then <br />click to select Wireless Zero Configuration. <br />10. Click the OK button. <br /><br />Prevent wireless interference<br />-----------------------------<br />http://h71036.www7.hp.com/hho/cache/8931-0-0-225-121.aspx<br /><br />To get a steady speed of 54 Mbps, I recommend you perform the following: <br />------------------------------------------------------------------------<br />1. Click Start and choose Control Panel. If the Control Panel is in Category View, click "Switch to Classic View" in the left pane. <br />2. Open Network connections. Right-click on Wireless Network Connection and choose Properties. <br />3. In the General tab, click Configure button. <br />4. In the Advanced tab, select 'Rate' under Property. From the value drop down menu, choose 54. <br />5. Click OK. <br /><br />Step 2:<br />-------<br />1. Select Start -> Control Panel -> Network Connections. <br />2. Right-click the wireless connection, then select Properties. <br />3. click "configure" button<br />4. Under "Advanced" tab<br />5. select "power save mode" and assign "high performance"<br /><br />wireless connection drops<br />-------------------------<br /><br />This happens at a regular interval because the default settings in Microsoft Windows XP Service Pack 1 require 802.1x authentication, which requires a connection with an authentication server to connect to a network. If the network has no authentication server, the connection is disabled every 3 minutes. <br /><br />To prevent this from happening, you have to disable 802.1x authentication: <br /><br />1. Select Start -> Control Panel -> Network Connections. <br />2. Right-click the wireless connection, then select Properties. <br />3. Select the Wireless Networks tab. <br />4. Select the network name in the Preferred Networks window, then select Properties. <br />5. Select the Authentication tab. <br />6. Make sure the check box for authentication is not selected. <br />7. Select Apply, then select OK.<br /><br />Sometimes the problem may occur due to the authentication settings as every time you connect to the wireless network these settings try to authenticate the other notebook. To resolve the issue, try disabling the authentication settings.<br /><br />Now connect to the wireless network and check whether the problem is resolved.<br /><br />However, if the problem remains, please disable the Wireless Zero Configuration service on your computer. <br /><br />To do so:<br /><br />NOTE: Please undo all the authentication settings performed earlier.<br /><br />1. Click Start, click Control Panel, click Performance and Maintenance, click Administrative Tools, and then click Services.<br /><br />2. Double-click the Wireless Zero Configuration service. On the General tab, click Stop. In the Startup type list, click Disabled, and then click OK. <br /><br />The Wireless Zero Configuration is now disabled and does not reload when you restart your computer.<br /><br />HP wireless assistant in Spanish and Portuguese<br />-----------------------------------------------<br />To correct this, another version of HP Wireless Assistant software, Version 2.00 Rev E has to be installed. Before installing this softpaq, the previous version of Wireless Assistant software MUST be uninstalled. Installing the softpaq on existing version will keep the help file as it is. <br /><br />wireless networks tab is missing<br />--------------------------------<br />The "Wireless Networks" tab is missing in the Wireless Network Connection Properties. I only see the General and Advanced tabs. How do I restore the Wireless Networks tab?<br /><br />A: The Wireless Networks tab appears when your network adapter fully supports the Wireless Zero Configuration (WZC) service. Check with your wireless adapter vendor for a version of a driver that supports Windows XP and the WZC service. Make sure the WZC service status is started. Click Start, Run, and type "services.msc". Open Services and scroll down to the Wireless Zero Configuration Service, start the service and set it to automatic.<br /><br />If it does not show in the list of Services:<br /><br />1. Run regedit and find<br /><br />HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WZCSVC<br /><br />2. Add a DWORD entry named "Start" and value "2".<br /><br />==========================================================================================<br /><br />Windows Serious errors<br />======================<br /><br />"System Has Recovered from a Serious Error" Occurs on Every Startup or Boot <br />---------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047503<br /><br />Windows Serious Error Message Encountered During Startup or Boot<br />----------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00365523&dlc=en&lang=en<br /><br /><br />Windows Serious Error Referencing a HARDWARE_DISK Failure Occurs After Startup or Boot <br />--------------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00376400<br /> <br />Windows Serious Error Referencing DNE2000.sys - c00593372<br />Windows Produces a Serious Error Referring to ialmnt5.sys - c00532677<br />Serious Error with a Stopcode 0x93 in hsfhwich.sys - c00536886<br />Serious Error Pointing to nwfilter.sys - c00536892<br />Serious Error Appears Referring to 'symids.sys'<br />Serious Error with a Stop 0x8e or 0xd1 Pointing to usbccgp.sys - c00542623<br /><br />==========================================================================================<br /><br /><br />Symantec phone support<br />----------------------<br />585-350-0400<br /><br />No Sound When Playing a Music CD<br />--------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bph07155&dlc=en&lang=en<br /><br />The Computer Does Not Enter or Exit Standby Mode<br />------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=bph07147&dlc=en&lang=en<br /><br />Error Message "PXE-E61: Media Test Failure" During Startup or Boot <br />------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00488753<br /><br />Error Message 'Imminent Hard Disk Failure' During Startup or Boot <br />-----------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00480479<br /><br />Computer Hangs or Stops Responding at the Compaq or HP Logo During Startup or Boot:<br />-----------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00372205<br /><br />Error Message from the System BIOS is Displayed on a Black Screen During Startup or Boot:<br />-----------------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00480483<br /><br />Error Message 'Operating System Not Found' During Startup or Boot <br />-----------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00476202<br /><br />Error Message 'Sorry for the Inconvenience, but Windows Failed to Start Successfully' During Startup or Boot :<br />-------------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00476292<br /><br />Error Message "178x - Disk Controller Error" During Startup or Boot (whers x is 1, 2, 3, 4)<br />-------------------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00477740<br /><br />Error Message '162 - System Options Not Set' During Startup or Boot <br />-------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00477448&lc=en<br /><br />The Computer Will Not Startup or Boot, Displaying a Blinking Cursor<br />-------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00372143<br /><br />Display is Dim During or After Startup or Boot <br />----------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00380256<br /><br />The Computer does not Startup or Boot, Displaying a Blank Screen:<br />-----------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00372748<br /><br />Windows Advanced Options Menu Appears During Startup or Boot <br />------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00372724<br /><br />Some Software Applications May Cause Windows to Startup or Boot Slowly <br />----------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00381161<br /><br />Notebook will not Startup or Boot Unless the Battery and AC Power Adapter are Removed and Re-Inserted <br />-----------------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00375295<br /><br />Error Message 'Missing Operating System' During Startup or Boot <br />---------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00476274<br /><br />Notebook Hangs or Stops Responding at the Windows Logo Screen During Startup or Boot <br />------------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00372672<br /><br />"Missing NTLDR" Error Occurs on a Blue Screen During Startup or Boot <br />--------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00213449<br /><br />Blue Screen Error Message referring to "Page Fault In NonPaged Area" Occurs During Startup or Boot <br />------------------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00371993<br /><br />IRQL NOT LESS OR EQUAL" Blue Screen Error Occurs During Startup or Boot <br />-----------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00213827<br /><br />'Missing or Corrupt LSASS' Blue Screen Error Message During Startup or Boot Caused by the 'W32.Sasser.worm'<br />-----------------------------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00213356<br /><br />A Password is Required Causing the Computer to not Startup or Boot<br />------------------------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00375284<br /><br />Intel® Core™ Duo Processors<br />---------------------------<br />http://www.intel.com/products/processor/coreduo/<br /><br />Resolving General Game Issues<br />-----------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07124&lc=en&jumpid=reg_R1002_USEN<br /><br />Order Windows XP Service Pack 2 on CD<br />-------------------------------------<br />http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx<br /><br /><br />Power Options never<br />===================<br /><br />1. Click Start and then Control Panel.<br />2. Click the Power Options icon to display the Power Options Properties dialog box.<br />3. Click the Power Schemes tab and select the<br />Portable/Laptop scheme.<br />4. From the Running on batteries column:<br /><br />a. In the Turn off monitor drop-down list, select Never.<br />b. In the Turn off hard disks drop-down list, select Never.<br />c. In the System standby drop-down list, select Never.<br />d. In the System hibernates drop-down list, select Never.<br /><br />Changing the Registered Owner (User Name) or Registered Organization name in Windows XP<br />=======================================================================================<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph05548&lc=en&jumpid=reg_R1002_USEN<br /><br />Using a Recovery Console to Resolve Startup Issues<br />==================================================<br />http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=bph07996<br /><br />Windows XP repair from recovery console<br />=======================================<br /><br />1. Turn on the notebook.<br />2. Immediately insert the operating system CD into the CD drive.<br />3. Press and hold the Power button for 5 seconds to turn off the notebook.<br />4. Press the Power button again to start the notebook.<br />5. Press any key to boot from the CD, when prompted. <br />6. On the Windows XP Setup screen there are three options. <br /><br />Press the 'R' key to select To repair a Windows XP installation using Recovery Console.<br /><br />7. The screen changes to a black screen displaying Which Windows installation would you like to log onto? <br />8. Type the number next to C:\WINDOWS (the volume to be repaired) and press Enter.<br /><br />An Administrator password window appears. <br /><br />9. If you have not established an Administrator password, don't type anything and press the Enter key.<br /><br />If you have an Administrator password, enter the password and press Enter.<br /><br /> NOTE: HP does not set any default administrator passwords. So you can leave it blank if you have not created one.<br /><br />10. At the C:\Windows> prompt in the recovery console enter chkdsk /r. <br /><br /> NOTE: If chkdsk /r fails to start from the selected prompt, type chkdsk c: /r (note the space before and after the drives c:).<br /><br />Chkdsk starts. <br /><br />The time required depends on the size of the hard drive (it checks unused portions of the hard drive) and the amount of software installed. When chkdsk /r completes the screen displays the size of the volume checked and the allocation units. If errors are detected the result are displayed as CHKDSK found and fixed one or more errors on the volume. This is normal. <br /><br />11. Type EXIT and press Enter on the keyboard. <br /><br />The PC restarts.<br /><br />12. If you used the Recovery Console from a CD, while the PC is restarting, press the Eject button on the CD drive and wait a few seconds for the drive tray to open. Remove Recovery Console from the optical drive.<br /><br />Webcam<br />======<br /><br />Adjust the brightness and contrast for Web cam<br /><br />1.Click Start >> All Programs >> Windows Movie Maker.<br />2.Click on Capture from the Video Device.<br />3.Click Configure.<br />4.Click on Camera Settings.<br />5.Here you can adjust the brightness and contrast settings for the Web cam.<br /><br />Games<br />=====<br /><br />I have seen that you might not have games issue recommended steps, you may also inform the customer that the game may not be supported on the notebook , however you may try these steps:<br /><br />Games May Run Slow and/or Pauses/Skip Frames on some HP Pavilion zv5000 (AMD processor) Laptops <br />description <br /> <br />While on DC power (battery), Powernow (AMD processor throttling process) will throttle the unit back to save power. This will cause the game to become sluggish and the frame rate to lower causing abnormal graphics.<br /> <br /> resolution :<br /> <br />To prevent this issue, it is recommended to run the gaming application while on AC power. While on AC power Change Windows XP power scheme to "Always On" which will maximize the AMD K8 performance.<br /><br />NOTE: To maximize battery life, you have to restore the Power Scheme while on DC power.<br /><br />This is the common one:<br /><br />HP and Compaq PCs - Resolving General Game Issues<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07124#N10137<br /><br />Try to give this link to the cust.<br /><br /> game advisor system requirements <br /><br />http://www.microsoft.com/windowsxp/using/games/gameadvisor/default.mspx<br />http://gameadvisor.futuremark.com/gameadvisor/service/game_scan.jsp?gameId=795<br /><br /><br />how can <br />one check whether a game will work on a Windows XP system? <br /> <br />Microsoft provides Game Advisor, a Web-based control that scans your computer and determines whether a game is compatible with your configuration. You can download the Game Advisor applet--which the <br />figure at <br /> <br />http://www.windowsitpro.com/articles/images/xpgameadvisor.gif <br /> <br />shows--at <br />http://www.microsoft.com/windowsxp/using/games/default.mspx. <br /> <br />For information about known problems for applications with XP Service Pack 2 (SP2), see the Microsoft article "Some programs seem to stop <br />working after you install Windows XP Service Pack 2," at <br /> <br />http://support.microsoft.com/?kbid=842242 . <br /><br />Resolving Microphone and Line-In Problems<br />-----------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07158&lc=en&jumpid=reg_R1002_USEN<br /><br />How to Troubleshoot Microphone Issues: <br />--------------------------------------<br />http://support.microsoft.com/default.aspx?scid=kb;en-us;Q266677 <br /><br /> Here are the list of web sites links that allows us to configure the MS Outlook and Outlook Express as the default mail account. <br /><br /> <br /><br />Configure Outlook express to Earthlink: <br /><br /> <br /><br />http://kb.earthlink.net/case.asp?article=21517 <br /><br /> <br /><br /><br />Configure Outlook express to AOL: <br /><br /> <br /><br />http://support.microsoft.com/default.aspx?scid=kb;en-us;883081 <br /><br /> <br /><br /><br />Configure Outlook express with Juno e-mail: <br /><br /> <br /><br />http://www.juno.com/support/email/auto-configure-ex5.html <br /><br /> <br /><br /><br />Configure Outlook express with MSN and MSN Hotmail: <br /><br /> <br /><br />http://support.microsoft.com/?kbid=220852 <br /><br /> <br /><br />Configure Outlook express with AT&T Worldnet: <br /><br /> <br /><br />http://help.att.net/docs/howto/email/msie/how_msol_w95_configoutexp.htm?platform=none#add <br /><br /> <br /><br /><br />Configure Outlook express with Cablevision Optimum Online e-mail <br /><br /> <br /><br />Auto setup tool: <br /><br /> <br /><br />http://www.optonline.net/Cservice/Article/0,3994,channel%3D68%26article%3D2367539%26type%3Dreg,00.html <br /><br /> <br /><br /><br />Configure Outlook express with NetZero e-mail: <br /><br /> <br /><br />http://www.netzero.net/support/email/auto-configure-ex5.html <br /><br /> <br /><br />http://www.netzero.net/support/email/email-setup-msoex5.html <br /><br /> <br /><br /><br />Configure Outlook express with Comcast e-mail: <br /><br /> <br /><br />http://www.comcast.com/Support/Corp1/FAQ/FaqDetail_2299.html <br /><br /> <br /><br />Configure Outlook express with Cox.net e-mail: <br /><br /> <br /><br />All the steps will be similar in creating the new account except the Incoming and Outgoing POP3 server address will be chaning for different states; <br /><br /> <br /><br />POP3 servers address for different states: <br /><br /> <br /><br />http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=fcb44db0-3835-491c-bca8-2d56ac32a574 <br /><br /> <br /><br />Configure Outlook express with Verizon e-mail: <br /><br /> <br /><br />http://www.dslreports.com/faq/12106 <br /><br /> <br /><br />http://www.hawaiiwebservices.com/verizon_email_setup.html <br /><br /> <br /><br />Configure Outlook express with Yahoo: <br /><br /> <br /><br />http://help.yahoo.com/help/us/mail/pop/pop-06.html <br /><br />MS OUTLOOK: <br />-----------<br />Configure MS Outlook to AOL: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010936921033.aspx <br /><br />Configure MS Outlook with Juno e-mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010962621033.aspx <br /><br />http://www.juno.com/support/email/email-setup-msoex5.html(Pictorial format) <br /><br />Configure MS Outlook with MSN and MSN Hotmail <br /><br />http://office.microsoft.com/en-gb/assistance/HA011000051033.aspx <br /><br />Configure MS Outlook with AT&T Worldnet <br /><br />http://office.microsoft.com/en-gb/assistance/HA011134351033.aspx <br /><br />Configure MS Outlook with Cablevision Optimum Online e-mail <br /><br />http://office.microsoft.com/en-gb/assistance/HA010962651033.aspx <br /><br />Configure MS Outlook with NetZero e-mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010956981033.aspx <br /><br />Configure MS Outlook with Charter Pipeline e-mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010957011033.aspx <br /><br />Configure MS Outlook with SBC Yahoo!: <br /><br />http://office.microsoft.com/en-gb/assistance/HA011133121033.aspx <br /><br />Configure MS Outlook with Comcast e-mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010956951033.aspx <br /><br />http://www.comcast.net/help/faq/index.jsp?faq=EmailOutlook17742 <br /><br />Configure MS Outlook with Time Warner Road Runner e-mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010957021033.aspx <br /><br />Configure MS Outlook with Cox.net e-mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010962641033.aspx <br /><br />Configure MS Outlook with Verizon Online e-mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010962761033.aspx <br /><br />Configure MS Outlook with EarthLink e-mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA010956961033.aspx <br /><br />Configure MS Outlook with Yahoo! Mail: <br /><br />http://office.microsoft.com/en-gb/assistance/HA011133141033.aspx <br /> <br />http://office.microsoft.com/en-gb/results.aspx?Scope=FX%2CHA%2CHP%2CQZ%2CRC%2CXT&Query=configure+outlook+express <br /><br />ISP Mandatory Outgoing Mail Server <br /><br />AltaVista Free Access : email.1stup.com <br />AT&T WorldNet : mailhost.worldnet.att.net <br />AT&T BI : mail.attbi.com <br />DCAnet : postoffice.dca.net <br />EarthLink : mail.earthlink.net <br />Microsoft's MSN : smtp.email.msn.com <br />MindSpring : smtp.mindspring.com <br />NetZero : smtp.netzero.net <br />Prodigy Internet : smtp.prodigy.net <br />Sprynet : smtp.sprynet.com <br />Verizon/GTE (Dial-Up) : outgoing.verizon.net <br /><br />XB2000<br />------<br /><br />Overview<br />--------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00287896&jumpid=reg_R1002_USEN<br /><br />Specifications<br />--------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00287966&jumpid=reg_R1002_USEN<br /><br />Reference Guide<br />---------------<br />http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00248746/c00248746.pdf?jumpid=reg_R1002_USEN<br /><br />Windows Does Not Start when Connected to the Expansion Base with a Wireless USB Network Adapter Attached<br />---------------------------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00310188&lc=en&jumpid=reg_R1002_USEN<br /><br /><br />Audio troubleshooting<br /><br />Place the volume icon in taskbar<br />--------------------------------<br />1. Please open control panel folder.<br />2. Double-Click the icon for sounds and audio devices.<br />3. Check the check box next to "Place the volume icon in taskbar".<br />4. Click "Apply" and "Ok".<br /> <br />Solution 1: <br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00035555<br /> <br />NOTE: The above web site could be provided to customers facing No Sound or Any Sound Related issues.<br /><br /><br />Solution 2: We need to start or enable the services for "windows audio", follow these steps.<br /><br />1 Click Start<br />2 Select Run<br />3 Type "services.msc"<br />4 In the list, select the "windows audio" service, and start the service if it is found to be stopped.<br /><br /><br />Solution 3 : sound troubleshooting reinstall multimedia <br /><br />To resolve this issue, reinstall the Multimedia component by following the steps listed below:<br /><br />Step 1: Display all hidden files and folders<br /><br />To display the hidden files and folders, follow these steps:<br /><br />1. Click Start, Control Panel, and then click Appearance and Themes.<br />3. Click Folder Options, and then select the View tab.<br />4. Enable the option "Show Hidden Files and Folders."<br />5. Deselect "Hide Operating system Files" under Files and Folders.<br />6. Click Apply, and then click OK.<br /><br />You can now view all hidden files and folders.<br /><br />Step 2: Edit the Sysoc.inf file<br /><br />Make changes in the Sysoc.inf file by following these steps:<br /><br /> NOTE: Create a backup copy of the Sysoc.inf file before making<br /> any changes to the file.<br /><br />1. Click Start, and then click My Computer.<br />2. Double-click the C: drive.<br />3. Double-click the WINDOWS folder.<br />4. Double-click the "Inf" folder and open the Sysoc.inf file.<br />5. In the INF folder under the [components] section, locate the<br /> following entry:<br /><br /> "MultiM=ocgen.dll,OcEntry,multimed.inf,hide,7"<br /><br />6. Remove "hide" from the entry and ensure that it appears as given<br /> below:<br /><br /> "MultiM=ocgen.dll,OcEntry,multimed.inf,7"<br /><br />7. Save and close the Sysoc.inf file.<br /><br />Step 3: Reinstalling the Multimedia component<br /><br />Use the following steps to reinstall the Multimedia component:<br /><br />1. Click Start, Control Panel, and then click Add or Remove Programs.<br />2. Click Add/Remove Windows components.<br />3. Double-click Accessories and Utilities.<br />4. Click to deselect Multimedia checkbox.<br />5. Click OK and click Next. Windows will complete the upgrade and<br /> prompt you to complete the process.<br />6. Click Finish and restart the computer.<br />7. After Windows starts, repeat steps 1-3.<br />8. Select the Multimedia checkbox.<br />9. Click OK, and then click Next.<br />10. Click Finish and restart the computer.<br /><br />Multimedia should now be reinstalled on the computer.<br /><br />Network Diagnostic Tool (KB914440) <br /><br />The Network Diagnostics for Windows XP tool analyzes information about your network connectivity to help you troubleshoot network-related problems with your computer. <br /><br />Network Diagnostic Tool (KB914440) <br /><br />http://go.microsoft.com/?linkid=5220983 <br /><br />Network Diagnostics for Windows XP is available to help identify and fix network connection problems <br /><br />http://support.microsoft.com/?kbid=914440 <br /><br />--------------------------------------------------------------------------------<br />A High Speed SD Secure Digital card does not work correctly in a Windows XP-based computer <br />------------------------------------------------------------------------------------------<br />http://support.microsoft.com/?kbid=921413 <br /><br />AOL<br />---<br /><br />Open My Computer-->C:\-->Program Files.<br />Could you let me know whether you are able to see Online Services there?<br />Select it and the delete it.<br /><br />To uninstall the AOL dial up and High speed Icons from Desktop.<br /><br />If the AOL program is not listed in Add and remove program. You can provide the following steps.<br /><br />Issue resolved online.<br /><br />Further, to delete the AOL entries from the registry I suggest you to follow the below mentioned steps.<br /><br />1. Click Start and click on Run.<br />2. Type Regedit and click Enter.<br />3. Browse the following location:<br /><br />Click '+' beside HKEY_LOCAL_MACHINE.<br />Click '+' beside Software.<br />Click '+' beside Microsoft.<br />Click '+' beside Windows.<br />Click '+' beside Current Version.<br />Click '+' beside Uninstall.<br /><br />Under this key will be a number of sub-keys, each representing an installed application. To see which application each sub-key represents, open it and there should be at least two values 'DisplayName' and 'UninstallString'. <br /><br />'DisplayName' is the name used in the Add/Remove programs list, and 'UninstallString' is the program used to uninstall the application. To remove a program from the list you can simple delete the sub-key representing that program.<br /><br />Explanation of error codes generated by Device Manager in Microsoft Windows XP Professional<br />-------------------------------------------------------------------------------------------<br />http://support.microsoft.com/kb/310123<br /><br />Notebook Touchpad Becomes Slow or Unresponsive<br />----------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00726592&jumpid=reg_R1002_USEN<br /><br /><br />You receive a "Component Registration Failure" error message, a "Critical Process Failure" error message, or a "Tuner Not Found" error message after you install Update Rollup 2 for Microsoft Windows XP Media Center Edition 2005<br />------------------------------------------------------------------------------------------<br />http://support.microsoft.com/Default.aspx?id=910905<br /><br />Error: Files Needed to Display Video Are Missing or Corrupt<br />-----------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07907&lc=en<br /><br />How to improve browsing performance in Internet Explorer<br />--------------------------------------------------------<br />http://support.microsoft.com/kb/153790/en-us<br /><br />Update Rollup 2 for Windows XP Media Center Edition 2005 (KB900325)<br />-------------------------------------------------------------------<br />http://www.microsoft.com/downloads/details.aspx?familyid=e5daf37e-e243-4410-bc51-81cf2b56fe6e&displaylang=en<br /><br />Internet explorer 7<br />-------------------<br />Common support issues that occur with Microsoft Windows Internet Explorer 7 Beta 2 and Internet Explorer 7 Beta 3 <br /><br />http://support.microsoft.com/kb/920082/en-us<br /><br /><br />Search Companion Starts If You Double-Click a Folder<br />----------------------------------------------------<br />http://support.microsoft.com/?kbid=321186<br /><br />How to edit the Boot.ini file in Windows XP<br />-------------------------------------------<br />http://support.microsoft.com/?kbid=289022<br /><br />Hibernate tab missing<br />---------------------<br /><br />I recommend you to check for the tab after you click Turn off computer, hold down the SHIFT key to make the Stand by button change to Hibernate. <br /><br />If the hibernate or the Standby button does not appear, then perform the following altenative soutions. First, reinstalling the power management should resolve the issue. To reinstall Power Management in Windows XP, follow these steps:<br /><br />1. Click Start, select Control Panel, and then choose Performance and<br /> Maintenance.<br />2. Click the System icon to open the System properties window.<br />3. Select the Hardware tab and click Device Manager.<br />4. Click the plus (+) sign next to System Devices.<br />5. Right-click the ACPI Fixed Features button and select Uninstall.<br />6. Restart the system.<br /><br />On restarting the system, Windows will automatically detect and install Power Management on the computer.<br /><br />If the problem persists, then perform the below procedure:<br /><br />Find and Open the Nohiber.txt File to identify the incompatible device drivers: <br /><br />1. Click on Start\Search\Files and Folders <br />2. In the "Search for files or folders named:" field type NOHIBER.TXT <br />3. Click on the down arrow on the right hand side of the "Look in" field" <br />4. Click on the (C:) Drive <br />5. Click on the Search Now button <br />6. The search results will be displayed below, double-click on the nohiber.txt file <br />7. The file will open in Notepad, the text will display information on the device driver that is causing the problem with the hibernation feature. For hibernate to function properly, this device driver will have to be updated or the device would have to be removed. Once this is accomplished, the hibernate tab will return to the Power Options in the Control Panel. <br /> <br /> Note: Sometimes, the only information that will be given in this file is that hibernation has been disable because the computer failed to resume two or more times from hibernation. If this is the case, modify the value HiberFlag to equal 1 in the registry by following the steps below. <br /><br />Change the Value of HiberFlag in the Registry to 1 to re-enable the Hybernation Tab in Power Options:<br /><br />1. Click on Start\Run<br />2. In the “Open" box type REGEDIT<br /> <br /> *Note: The Registry contains critical information. You should always backup the Registry before making any changes: <br /><br />3. Click on the plus sign (+) beside Hkey_Local_Machine\System\CurrentControlSet\Servic es\VXD<br />4. Click on the VPowered folder<br />5. Double-click on HiberFlag on the right-hand side of the screen <br />6. The Edit String dialog box will appear, press the number 1 on the keyboard and press Enter <br />7. Close the Registry Editor<br />8. Restart the system" <br /><br />Use drop shadows for icon labels on the Desktop<br />-----------------------------------------------<br />1. Right-click the My Computer icon on the desktop and then select Properties.<br />2. Click the Advanced Tab, Performance Settings button<br />3. Select "Visual Effects" tab.<br />4. Select "Custom" radio button.<br />5. In the list check the check box next to "Use drop shadows for icon labels on the Desktop".<br />6. Click "Apply". Click "Ok".<br /><br />HDTV<br />----<br /> Go through the information and make yourself comfortable in answering Media Center 2005 HDTV issues. <br /> <br />How HDTV Works <br /> <br />Digital television (DTV), high definition (HD), and high definition television (HDTV) all refer to the latest type of broadcast TV. You might have noticed that in US, cable or satellite providers are now offering some channels in both standard and high definition broadcasts. You can tell which channels are high definition or digital because the channel network name is often annotated with a -DT or -HD. Digital TV broadcasts for local channels are also offered over-the-air (OTA) in many regions for those with digital TV antennas. <br /><br />Typically, digital TV offers increased image resolution and more stability than standard TV and is often coupled with higher quality audio such as surround sound. You're probably more familiar with standard (analog) TV, which is the type of TV most commonly distributed today through antenna, cable, digital cable, or satellite. On average, standard TV broadcasts an image resolution of about 210,000 pixels. In comparison, Digital TV can broadcast an image resolution of up to 2 million pixels and provide nearly 10 times more picture detail on displays that support HDTV. <br /><br /><br /><br />Another difference between digital TV and standard TV is what happens when you have little-to-no signal reception. If you are receiving weak or no signal for standard TV broadcast, you will likely experience static, image ghosting, or a fuzzy image. In contrast, digital TV either displays a clear image or nothing at all. <br /><br /><br /><br /> <br /><br />How Digital TV Ties in with Media Center <br /> <br /><br />Digital TV in Media Center allows you to watch and record high definition TV signals that might be available in your region. Media Center support for digital TV is only available in the United States and only for digital TV that is broadcast over-the-air (OTA). You must also have a working antenna that is capable of receiving digital TV signal. An antenna that is capable of receiving digital TV signals might be labeled as HDTV-ready or DTV-ready. However, most of the HDTV OTA channels that are broadcast today are in the UHF band so if you have a UHF antenna, you're probably covered. In addition, a small number of channels in some regions broadcast on the VHF band and more could be added in the future, so you might want to consider getting an antenna with both UHF and VHF. <br /><br />Some Media Center PCs are beginning to be sold with hardware support for Digital TV in Media Center. However, if customer has a Media Center PC, make sure it has or supports the following: <br /><br />• <br /> Internal or external tuner hardware that supports Digital TV (ATSC) and has BDA-compliant drivers. NTSC/ATSC hybrid tuners are not supported. Some newer Media Center PCs might already be configured with the appropriate tuner, so be sure to check with your hardware manufacturer before going out and buying new tuner hardware. Also, the hardware manufacturer is often your best resource for recommending which tuner hardware to purchase, if any. <br /> <br />• <br /> Video adapter with 128-MB DDR video memory with 128-bit interface; an AGP8x interface or PCI express; video memory bandwidth of 10 GB per second or greater; support for MPEG-2 iDCT acceleration. You might not find all of this information included in the hardware specification for the video adapter. If that is the case, try calling the manufacturer directly to inquire or contact your PC hardware manufacturer for video adapter recommendations. <br /> <br />• <br /> 2.4-Ghz CPU or greater. <br /> <br />• <br /> 512-MB DDR system memory (optional). <br /> <br />• <br /> 200-GB hard disk or greater to accommodate larger file size of Digital TV recordings (optional). <br /> <br /><br /> <br /><br />Other electronics that enhance the digital TV experience: <br /><br />• <br /> 5.1 surround sound speakers. <br /> <br />• <br /> A/V receiver with digital audio input capability. <br /> <br />• <br /> A display that supports HDTV to take full advantage of the increased image detail of digital TV. In most cases, computer monitors are capable of displaying the desirable level of detail for HDTV. However, most TVs are not unless they have been manufactured specifically with HDTV compatibility. Also, if you have a television that supports HDTV, you might get better HDTV image quality if you use either component or DVI cables to connect the TV to the Media Center PC. <br /> <br /><br /> <br />Is Digital TV for Me? <br /> <br /><br />Before you get any additional equipment for digital TV in Media Center, you should do some preliminary research to make sure that over-the-air digital TV channels are offered in your region and that you are capable of receiving over-the-air digital TV signals at your house. To check which over-the-air digital TV channels are available in your region, go to <br />AntennaWeb or <br />Titan TV . Both Web sites provide tools that identify what digital TV channels are available in your region for over-the-air broadcasts. <br /><br /> <br /><br />Additionally, tools are provided for selecting the appropriate antenna for your needs and optimum antenna position to receive the most channels possible. Similar to any other TV or radio over-the-air signal reception, the signal strength for digital TV can be affected by the type of antenna, its position relevant to the broadcast antenna, and overall location. For example, you might not be able to receive all channels broadcast in your area if the antenna does not receive the appropriate range of signal on the MHz scale for digital TV channels or if it is located near any tall buildings or hills that obstruct the line of sight to the broadcasting antenna. <br /><br />How to Install the Tuner <br /> <br /><br />Make sure you've covered the checklist for getting digital TV. Follow these procedures first: <br /><br /> <br /><br /><br />• <br /> Check that you receive over-the-air digital TV channels. <br /> <br />• <br /> Purchase a digital TV antenna. <br /> <br />• <br /> Acquire the hardware for the Media Center PC that supports Digital TV. <br /> <br /><br /> <br /><br />For more detailed instructions on installing the tuner or connecting or positioning the antenna, refer to the hardware documentation that comes with each hardware item. Here are some tips <br /><br /> <br /><br /><br />• <br /> If possible, you should install the internal tuner hardware for Digital TV (ATSC) one or two slots away from the tuner hardware for standard TV (NTSC). In some cases, the standard TV (NTSC) tuner hardware and Digital TV (ATSC) hardware interfere with each other if installed side by side. <br /> <br />• <br /> Make sure you install all necessary drivers for the tuner hardware for the Media Center PC and enable the tuner hardware in Device Manager, if necessary. <br /> <br /><br /> <br /><br />Here are tips on connecting and positioning the Digital TV antenna to the tuner hardware: <br /><br /> <br /><br /><br /> <br /><br />• <br /> Make sure you connect the coaxial cable for the antenna to the Digital TV input connector on the tuner hardware. In some cases, there is more than one connector on the tuner hardware, so be sure to connect to the appropriate one. <br /> <br />• <br /> Reference either <br />AntennaWeb or <br />Titan TV to get more information about antenna position for best signal reception. <br /> <br />• <br /> In some cases a signal amplifier can be paired with the antenna to increase signal strength. <br /> <br /><br /> <br /><br />After you've installed the tuner and connected and positioned the antenna, all that's left is to download the update and set up Digital TV in Media Center. After completing these final steps you can enjoy the increased image detail and surround sound audio of your over-the-air digital TV channels in Media Center. <br /><br /> <br /><br />For information on the update that enables Digital TV or instructions on how to set up and use Digital TV in Media Center, go to the <br />Update Rollup 1 for Windows XP Medi<br /><br /><br />XBOX<br />----<br />Here is the information for XBOX:<br /><br />I see that you would like to connect the Xbox to the media center PC to play games. If you play games of Xbox in other softwares that are bundled they will not play or they will a delay while playing the games.<br /><br />In order to compile software for the Xbox you need the Microsoft Software Development Kit for Xbox, or XDK for short. The source code is compiled and signed correspondingly with the help of special Xbox libraries running under Visual Studio .net just so that they can be executed on the Xbox. Sad to say, not all developers can get their hands on the XDK. Requests for it are checked by Microsoft to test profitability and to determine its cut of any resulting software sales.<br /><br />That begs the legitimate question as to how the source code can be turned into an Xbox application if the XDK libraries required to run it are only available to a select few? As a rule, only the source code can be freely downloaded (for example as a project in sourceforge.net).<br /><br />In addition to Visual Studio .net, an XDK 5778 compiler is required. An Xbox-capable, non-Microsoft compiler has yet to become available. The XBMC Package 1.0 Beta can be downloaded from Bittorrent at www.Emule.com.<br /><br />or<br /><br />Usually the Xbox is intended to be connected to TV or computer monitor directly, as the Xbox games are high end games and you will need more system resources while playing the games.<br /><br />You can visit the following URL to download the softwares that will allow you play Xbox games on the media center :<br /><br />http://www.xboxmediacenter.de/download_files.htm<br /><br />For more information on connecting the media center to the Xbox visit the following URL:<br /><br />http://www.microsoft.com/windowsxp/mediacenter/evaluation/devices/xboxextenderkit.mspx<br /><br /> NOTE: Clicking the link may give an error indicating it is<br /> invalid. If this occurs, copy the portion of the address<br /> on the remaining line(s) and paste it at the end of the<br /> address showing in your browser until the complete address<br /> is displayed in the Address box. <br /><br /> NOTE: The URLs above will take you to a non HP Web site. HP does <br /> not control and is not responsible for information outside <br /> of the HP Web site.<br /><br /><br />Clear Passwords<br />---------------<br />1) Open Internet Explorer and click on Tools<br />2) Click on Internet Options<br />3) Select "Contenet" tab.<br />4) Click "AutoComplete" button.<br />5) Click "Clear Passwords" button.<br />6) Click "Ok" and apply the settings.<br /><br /><br />When the user boots up he or she gets an error message that c:\windows\system32\drivers\ntfs.sys is missing or corrupted. <br />-------------------------------------------------------------<br />To resolve this problem do the followings:- <br /><br />1). Boot computer with the Windows XP CD-ROM in the CD-ROM drive.<br />2). To repair a Windows XP installation using Recovery Console, press R.<br />3). At the command prompt, type the following commands:-<br /> <br />cd \windows\system32\drivers [Press the ENTER Key]<br /> <br />ren ntfs.sys ntfs.old [Press the ENTER Key]<br /> <br />If the ntfs.sys file is there and corrupt it will rename it. If it is not there then it was missing. <br /> <br />4).At the command prompt, type the following command, and then press ENTER:<br />copy X:\i386\ntfs.sys drive:\windows\system32\drivers [Where X=CD-ROM Drive]<br /><br />5). Remove the Windows XP CD from CD-ROM drive, type quit, and then press ENTER to quit the Recovery Console.<br /><br />6. Restart the system.<br /><br />Unable to Access Data from User Accounts after a System Recovery in Windows XP<br />------------------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00714871<br /><br />Fixing no dial tone issues<br />--------------------------<br />Sometimes you may receive an error message about not finding a dial tone. This may occur because the signal on the line is too weak, the modem checks for dial tone too early, or the modem hardware is bad and cannot open a connection. This step will resolve these problems.<br />First: If you have voicemail, use a telephone to check for unheard voicemail. Be sure to either archive or delete the voicemail so the system knows you listened to it. <br />Second: Use the following steps to check that the phone line has tone and that the modem can dial out (without having to open the phone line itself): <br />Restart the PC.<br />Pick up a nearby phone handset that is attached to the same phone line (same phone number that the modem is using) and listen for the dial tone.<br /> NOTE: If you don't see the Modems icon in Windows Me, click View All Control Panel Options. <br /><br />Make sure that the phone line is not currently being used.<br />Try to connect to the Internet (dial your Internet Service Provider) while listening to the handset.<br />Once you hear the modem start to dial, hang up the handset. <br />If the modem connects, continue using this section to remove dial tone checking. This should allow the modem to blindly dial the ISP and connect.<br />If the modem does not dial, go to the Advanced Modem Troubleshooting page to help further determine if the modem is actually defective. <br />To remove dial tone checking, choose your version of Windows below and follow the instructions:<br />Windows 98 and Me <br />Click Start, Settings and Control Panel. <br />Double-click the Modem icon (looks like a telephone). <br />Click the Properties button. <br />Click the Connection tab at the top, and then click the Advanced button. <br />In the field below Extra Settings, type the following text at the beginning of the field: ATX0. <br /> NOTE: ATX0 removes dial tone checking. Make sure you type a number zero and not a letter O. <br /><br />Click OK and close all other open windows. <br />Prior to testing the connection, edit the ISP dial string by adding five commas in front of the ISP phone number.<br />If your problem is still occurring, go to the next step or to Related support for a topic that might help. <br />Windows XP <br />Click Start, Control Panel, Printers and Other Hardware and Phone and Modem Options to open the Phone and Modem Options window. <br />In the Phone and Modem Options window, click the Modems tab to display a list of modems. <br />Click the modem in this list that is present in your PC and click the Properties button at the bottom of the window to open the Modem Properties window. <br />In the Modem Properties window, click the Modems tab. <br />in the Dial Control section, remove the check mark next to Wait for dial tone before dialing by clicking it. <br />Click OK at the bottom of the Modem Properties window to close it. <br />Click the X in the upper right corner of the Phone and Modem Options window to close it, and then click the X in the upper right corner of the Printers and Other Hardware window to close it. <br />Prior to testing the connection, edit the ISP dial string by adding five commas in front of the ISP phone number.<br /><br />Problems Connecting to the Internet; Dial-Up Modem Troubleshooting<br />------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph07133&lc=en&jumpid=reg_R1002_USEN<br /><br />How to Troubleshoot "No Dial Tone" Issues in Windows XP<br />-------------------------------------------------------<br />http://support.microsoft.com/default.aspx?scid=kb;en-us;326681<br /><br />Installing QuickPlay Software<br />-----------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00297718&lc=en<br /><br />Windows Does Not Start when Connected to the Expansion Base with a Wireless USB Network Adapter Attached<br />---------------------------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00310188<br /><br />How to Troubleshoot Script Errors in Internet Explorer <br />------------------------------------------------------ <br />SYMPTOMS <br /> <br />A Web page may not display or work correctly, and you may receive an error message that is similar to any one of the following error messages: <br /> <br />Problems with this Web page might prevent it from being displayed properly or functioning properly. In the future you can display this message by double-clicking the warning icon displayed in the Status Bar. <br /> <br />If you click Show Details, error details that are similar to the following error details may appear: <br /> <br />Line: 4<br />Char: 1<br />Error: Object doesn't support this property or method.<br />Code: 0<br />URL: http://Webserver/page.htm <br /> <br />A Runtime Error has occured.<br />Do you wish to Debug?<br />Line: 4<br />Error: Object doesn't support this property or method.<br /> <br />The following warning message may also appear in the Microsoft Internet Explorer Status bar: <br /> <br />Done, but with errors on page. <br /> <br /> <br />This issue occurs because the HTML source code for the Web page does not work correctly with client-side script such as Microsoft JScript or Visual Basic script. This problem may occur for any one or more of the following reasons: <br /> <br />• A problem in the HTML source code of the Web page. <br /> <br />• Active scripting , ActiveX controls or Java applets are blocked on your computer or network. Internet Explorer or another program, such as anti-virus programs or <br /> firewalls, can be configured to block Active scripting , ActiveX controls or Java applets<br /> <br />• Anti-virus software is configured to scan your Temporary Internet Files or Downloaded Program Files folders.<br /> <br />• The scripting engine on your computer is corrupt or outdated. <br /> <br />• Internet-related folders on your computer are corrupt. <br /> <br />RESOLUTION<br />Consider the following five important troubleshooting methods described below, one by one :<br /> <br />1. Test a Web page from another user account, another browser, and another computer <br /> <br />If the problem only occurs when you view one or two Web pages, view the pages from another user account, from another browser, or from another computer to determine whether the problem persists. If the script error persists, there may be a problem with the way the Web page is written. Contact the Web site administrator or content developer to inform them of the problem with the Web page. If the script error does not occur when you use the Web page from another user account, the problem may be caused by files or settings for your user profile. If the script error does not occur when you use the Web page from another browser or another computer, then continue troubleshooting. <br />2. Verify that Active Scripting, ActiveX, and Java are not blocked <br />Verify that Internet Explorer or another program on your computer such as an anti-virus program or a firewall are not configured to block scripts, ActiveX controls, or Java applets. Active Scripting, ActiveX controls, and Java applets are turned off at the High security level in Internet Explorer.To reset the Internet Explorer security settings for the current Web page, follow these steps: <br /> <br />1. Start Internet Explorer. <br />2. On the <br />Tools menu, click Internet Options. <br />3. In the <br />Internet Options dialog box, click <br />Security. <br />4. Click Default Level. <br />5. Click <br />OK. <br /><br /> <br />See the documentation for the anti-virus program or firewall that you are using to determine how to turn on scripting, ActiveX and Java applets. <br /> <br />3. Verify that your anti-virus program is not set to scan the Temporary Internet Files or Downloaded Program Files folders <br />See the documentation for the anti-virus program that you are using to determine how to prevent the program from scanning the Temporary Internet Files and Downloaded Program Files folders. <br /> <br />4. Remove all the temporary Internet-related files <br /> <br />Remove all the temporary Internet-related files from your computer. To do so, follow these steps: <br /> <br />1. Start Internet Explorer. <br />2. On the <br />Tools menu, click Internet Options. <br />3. Click the <br />General tab. <br />4. Under <br />Temporary Internet files, click <br />Settings. <br />5. Click Delete Files. <br />6. Click <br />OK. <br />7. Click Delete Cookies. <br />8. Click <br />OK. <br />9. Under <br />History, click Clear History, and then click <br />Yes. <br />10. Click <br />OK. <br /><br /> <br />* 5. Update or repair the scripting engine <br /> <br />To update the scripting engine for Internet Explorer on Microsoft Windows XP/2000, download the latest scripting engine. To do so, visit the following Microsoft Web site and download/install the Windows Script 5.6: <br /> <br />http://www.microsoft.com/downloads/details.aspx?FamilyId=C717D943-7E4B-4622-86EB-95A22B832CAA&displaylang=en <br /> <br />It is observed, most of the agents are concluding sessions by merely presenting the below article to address IE script errors on Web pages, nevertheless we have teh above listed more efficient sure-to-work methods. I hope everyone will give this a thought and avoid presenting stock answers. <br /> <br />This error message occurs when visiting certain Web sites that contain scripts Internet Explorer does not recognize or cannot execute. To prevent these error messages from occurring, turn off script debugging in Internet Explorer by using the following steps: <br /> <br />1. Open Internet Explorer.<br />2. In Internet Explorer, click Tools, and then click Internet Options.<br />3. Click the Advanced tab.<br />4. From the Browsing category: <br /> <br /> * Select "Disable script debugging".<br /> * Remove the checkmark next to "Display a notification about every<br /> script error". <br /> <br />5. Click OK.<br />6. Close Internet Explorer and then re-open it. <br /><br /><br />Missing CD/DVD icon in My Compuer folder but device manager indicates everything as fine<br />----------------------------------------------------------------------------------------<br />Troubleshooting procedures required when optical drive's icon is missing in My Computer (sometimes in Windows Explorer too) and drive fails to play any type of media inserted , however the optical drive is listed normally in Windows Device Manager. <br /><br />Step 1 Reset BIOS: <br />================== <br /><br />1. Turn on or restart the computer. <br />2. Press the F10 key when the "Press <F10> to enter SETUP, <F12> to boot from LAN" message is displayed on the screen. <br />3. From any menu, press F9 to select Setup Defaults. <br />4. Press Enter to load the default configuration. <br />5. Press the F10 key to save and exit. <br />6. Press Enter to verify the selection. <br />7. The computer will restart automatically.<br /><br /><br />Step 2 Reinstall CD/DVD drivers: <br />================================= <br /><br />Please perform the following steps to reinstall DVD/CD-ROM drives : <br /><br />1. Right-click My Computer. <br />2. Select Properties. <br />3. Click Hardware. <br />4. Click Device Manager. <br />5. Click the "+" symbol against DVD/CD-ROM drives. <br />6. Right-click the device under DVD/CD-ROM and select Uninstall. <br />7. Restart the system. <br /><br />The respective device drivers would be reinstalled on restart.<br /><br />Step 3 Run the below patch: <br />========================== <br />If issue persists, download and run a fix from the following URL: <br /><br />http://www.dougknox.com/xp/scripts/xp_cd_dvd_fix.vbs<br /><br />Please copy the link and paste in the browser's address bar and press enter.<br /><br />Download XP_CD-DVD-Fix.vbs and save this file to your hard drive. Navigate to where you saved it and double click the file to this patch. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.<br /><br />While running the above script, Norton may come up with a message saying the script being installed is a malicious one. You can ignore this and continue installing the fix as this is just a security warning from Norton and would not harm the computer in any means.<br /><br /> * Step 4 Ensuring that the optical drive has valid drive letter assigned:<br /><br /><br />Perform the following steps to ensure that a drive letter has been assigned to the notebook optical drive, in order to correct the problem <br /><br />1. Open Windows Explorer, right-click My Computer, and then click Manage. <br />2. Under Computer Management (Local), click Disk Management. This will launch a utility to change drive letters for any device except the boot hard drive. <br />3. In the list of drives on the right pane, right-click the new drive and then click Change Drive Letter and Path(s). <br />4. Check to make sure that the optical drive has been assigned a drive letter. <br />5. If it is found that the optical drive is not assigned any drive letter, click Change and in the drop-down box, select a drive letter (next to letters of local volumes) for the optical drive. <br />6. Click OK to accept the assignment, and then click OK again to close the window. <br /><br />The optical drive will now appear in My Computer / Windows Explorer.<br /><br />Step 5 Checking availability of firmware update<br />===========================================<br /><br />XP lower and upper registry files<br /><br />http://support.microsoft.com/kb/314060<br /><br /><br /><br />Vista lower and upper registry files <br /><br />http://support.microsoft.com/kb/929461/en-us<br /><br />Probe for the exact drive make and check availability of firmware update<br /><br />Steps to use the PC card slot:<br />------------------------------<br />1. Remove the PC card from the slot.<br />2. Press the PC card slot button completely until it fits completely parallel with the Notebook surface.<br />3. Insert the PC dummy card into the slot completely until it fits completely parallel with the Notebook surface.<br /><br />InterVideo WinDVD Fails to Play DVDs<br />------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00030256<br /><br />Via 8231 audio driver (zt1130)<br />---------------------<br />http://www.viaarena.com/downloads/drivers/audio/Vinyl_AudioCodec_V580c.zip<br /><br />System time<br />-----------<br />You may also try the following steps, if the time is not correct:<br /><br />Try removing and reinstalling Real-time clock by starting the system in Safe mode. Follow the steps below to perform this task: <br />1. Click Start, Turn Off Computer, Restart. <br />2. When the blue hp logo screen opens, press the F8 key repeatedly. <br />3. From the Windows Start-Up menu, select the Safe Mode option and then press Enter. <br />4. When Windows opens, click Start, click Settings, and then click Control Panel. <br />5. Double-click the System icon. <br />6. Select Hardware tab and click Device Manager. <br />7. Click the Plus Sign (+) next to System Devices. <br />8. Right-click System CMOS/Realtime Clock and select Uninstall.<br /><br />Creating CDs with Roxio Easy CD and DVD Creator 6<br />-------------------------------------------------<br />http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00102464&jumpid=reg_R1002_USEN<br /><br />Unable to Open Help and Support Center<br />--------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00736720<br /><br />Windows XP services:<br />--------------------<br />http://www.ss64.com/ntsyntax/services.html<br /><br />dgivecp<br />-------<br />http://forum.worldstart.com/archive/index.php/t-37960.html<br /><br />Windows Media DRM FAQ <br />--------------------- <br />http://www.microsoft.com/windows/windowsmedia/forpros/drm/faq.aspx <br /><br />How To Install the QuickPlay Software: <br />--------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00297718<br /><br />Watching Live TV on Your Laptop Without Wires<br />---------------------------------------------<br />http://www.informit.com/articles/article.asp?p=386789&rl=1<br /><br />LCD screens specifications<br />--------------------------<br />http://www1.euro.dell.com/content/learnmore/learnmore.aspx?c=ed&l=en&s=bsd&~id=screen&~lt=popup&~series=all<br /><br />Error: An operation was attempted on something that is not a socket<br />-------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00287875<br /><br />Enable or Block any particular web site using Content Advisor (with password):<br />------------------------------------------------------------------------------<br />http://www.microsoft.com/windows/ie/ie6/using/howto/security/contentadv/config.mspx<br /><br />Set up a wireless network without a router<br />------------------------------------------<br />http://www.microsoft.com/windowsxp/using/networking/setup/adhoc.mspx<br /><br />Belkin 9-Outlet Surge Protector <br /><br />ESS audio model check utility<br />-----------------------------<br />http://www.esstech.com/techsupp/faq-identify.shtm<br /><br />Intel chipset identifier<br />------------------------<br />http://downloadfinder.intel.com/scripts-df-external/Detail_Desc.aspx?agr=Y&ProductID=955&DwnldID=8933&strOSs=All&OSFullName=All%20Operating%20Systems&lang=eng<br /><br />Using HP Photosmart Premier 6<br />-----------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00719427&lc=en&jumpid=reg_R1002_USEN#N2233<br /><br />UDF VOLUME READER 7.1.0.95 (Roxio)<br />--------------------------<br />http://www.roxio.com/enu/support/udf/software_updates.html<br /><br />Recovering the Operating System and Applications (before 2001)<br />------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&lang=en&dlc=en&docname=c00678968<br /><br />Repairing or Reinstalling Windows XP with the HP Operating System Disc (between 2001 and 2005)<br />----------------------------------------------------------------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&lang=en&dlc=en&docname=c00681978<br /><br />Windows media player download<br />-----------------------------<br />http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx?displang=en&qstechnology=<br /><br />To perform a clean boot in Windows XP, follow these steps: <br />----------------------------------------------------------<br />1. Log in as an Administrator or a member of the Administrators group. <br />2. Click Start, select Run, and type MSConfig.exe in the command line. <br />3. Click OK. <br />4. Select the General tab and click Selective Startup. <br />5. Deselect all the checkboxes except Use Original Boot.ini. <br /><br /> NOTE: You can re-enable any program by selecting the checkbox for <br /> that program. <br /><br />6. Click OK and restart the computer. <br /><br />Now, try using the system. <br /><br />To restore the computer from clean boot, follow these steps: <br /><br />1. Click Start, select Run, and type MSConfig in the command line. <br />2. Click OK and select the General tab from the System Configuration Utility. <br />3. Select Normal Startup - load all device drivers and services. <br />4. Click OK and restart the computer when you are prompted. <br /><br />This should restore all the programs. <br /><br /><br />Disable the System Beeps sound.<br />-------------------------------<br /><br />Open control panel<br />Double-Click "Sounds and Audio Devices"<br />Select "Sounds" tab<br />Select "No Sounds" option for the "Sound Scheme".<br />Click "Apply"<br />Click "ok"<br /><br />Note: Sometimes when you set the sounds option to No Sound also under the Sounds and Audio devices Properties you will hear the system beeps, the system beeps are not related to the Windows sounds. To disable the system beep perform the small Registry edit.<br /><br />Start Regedit.<br /><br />Navigate to HKEY_CURRENT_USER >> Control Panel >> Sound<br /><br />Once there, locate Beep on the list on the right.<br /><br />Right click on it and select Modify<br /><br />Change the value equal to no<br /><br />Reboot your computer and the beeps will be gone.<br /><br />Windows Firewall troubleshooting<br />--------------------------------<br />We do see customers reporting problems with Windows firewall (ICF) involving the following symptoms:<br /><br />-- Windows XP firewall cannot be turned on or off in Windows Security Center. <br />-- Firewall status is not updated in Security Center <br />-- Firewall turns off everytime the PC is restarted. <br /><br />To resolve most issues with Windows XP firewall, <br /><br />click Start, Run, and enter the following in the Open field: <br /><br />netsh firewall reset <br /><br />This resets the firewall configuration. <br /><br />If an issue continues, reinstall netfw.inf, using the following steps:<br /><br />1. Click Start, and then click My Computer. <br />2. Make sure that you can view hidden and system files as follows:<br /> a. From the My Computer window, click Tools, and then Folder Options. <br /> b. Select Show hidden files and folders. <br /> c. Remove the selection from Hide protected operating system files (Recommended). <br /> d. Remove the selection from Hide the extension for known file types. <br /> e. Click OK to save the settings. <br />3. From the My Computer window, double-click the C:\ drive icon.<br />unit, WINDOWS, and inf<br />4. Double-click WINDOWS, and then the inf folder icon. <br />5. Right-click the netfw.inf icon and select Install. <br />6. When the installation has finished, close all windows, restart the PC, and open Security Center to verify that Windows Firewall is working properly.<br /><br />Missing information in "Advanced" tab in Internet explorer<br />----------------------------------------------------------<br />http://windowsxp.mvps.org/reg/Advanced_blank.reg<br /><br />AOL homepage<br />------------<br />To solve the problem regarding the homepage settings, you need to make changes to the windows registry. <br /><br />It is suggestible to take a backup of the registry before modifying it. To backup the registry, follow these steps:<br /><br />1. Click Start and then Run.<br />2. Type Regedit.<br />3. From the File menu, click Export Registry.<br />4. Give a destination file (say Regbackup) and save it on the Desktop.<br /><br />Now follow these steps to make the necessary changes to the registry:<br /><br />1. Click Start and then Run.<br />2. Type Regedit.<br />3. Click "+" beside HKEY_CURRENT_USER.<br />4. Click "+" beside Software.<br />5. Click "+" beside Microsoft.<br />6. Click "+" beside Internet Explorer<br />7. Click "+" beside Main.<br />8. Under this key will be a number of sub-keys(in the Right pane), each representing an installed application. Right-click the "Start page" sub-key and select the modify option. <br />9. Now enter "about:blank" in the column provided. This will set the default homepage as a blank page. If you want a specific web page as a home page, you can enter the URL here.<br />10. Close the window.<br /><br />Windows XP Setup and Maintenance Tips<br />-------------------------------------<br />http://www.microsoft.com/windowsxp/using/setup/learnmore/tips/default.mspx<br /><br />Retrieving User Data in Windows<br />-------------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00750524<br /><br />Computer Clock Is Losing Time<br />-----------------------------<br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00047347<br />Please make a full backup of your registry files, particularly user.dat, system.dat, and policy.pol. If you make any incorrect entries, the backed-up registry files can be used to replace the corrupted registry entries. <br /><br />Follow these steps to backup registry:<br /><br />1. Click Start, select Run. In the "Open" field type REGEDIT <br />2. Click OK and click "File" in the menu bar <br />3. Click "Export" from the drop down menu this will open a new box <br />4. Click the down arrow beside "Save In" and select "Local Disk (C:)" <br />5. In the File Name field type BACKUP.REG Verify that under the "Export Range", that the radio button is beside "All" <br />6. Click Save<br /><br />Now make the following changes in registry:<br /><br />1. Click plus sign next to HKEY_LOCAL_MACHINE<br />2. Click plus sign next to System <br />3. Click plus sign next to CurrentControlSet<br />4. Click plus sign next to Control <br />5. Click plus sign next to Class <br />6. In the left hand window pane click {4D36E967-E325-11CE-BFC1-08002BE10318} to select that key <br />7. In the right hand window pane select the UpperFilters registry key and press the delete key on the keyboard Confirm with an OK <br />8. In the right hand window pane select the LowerFilters registry key and press the delete key on the keyboard Confirm with an OK <br />9. Click on the "X" in the upper right hand corner of the Registry Editor window to close it <br />Please make a full backup of your registry files, particularly user.dat, system.dat, and policy.pol. If you make any incorrect entries, the backed-up registry files can be used to replace the corrupted registry entries. <br /><br />Follow these steps to backup registry:<br /><br />1. Click Start, select Run. In the "Open" field type REGEDIT <br />2. Click OK and click "File" in the menu bar <br />3. Click "Export" from the drop down menu this will open a new box <br />4. Click the down arrow beside "Save In" and select "Local Disk (C:)" <br />5. In the File Name field type BACKUP.REG Verify that under the "Export Range", that the radio button is beside "All" <br />6. Click Save<br /><br />Now make the following changes in registry:<br /><br />1. Click plus sign next to HKEY_LOCAL_MACHINE<br />2. Click plus sign next to System <br />3. Click plus sign next to CurrentControlSet<br />4. Click plus sign next to Control <br />5. Click plus sign next to Class <br />6. In the left hand window pane click {4D36E967-E325-11CE-BFC1-08002BE10318} to select that key <br />7. In the right hand window pane select the UpperFilters registry key and press the delete key on the keyboard Confirm with an OK <br />8. In the right hand window pane select the LowerFilters registry key and press the delete key on the keyboard Confirm with an OK <br />9. Click on the "X" in the upper right hand corner of the Registry Editor window to close it <br /><br /><br />****************<br />Please complete the information below so we can process your request for the mail-in repair service. <br /> <br />Shipping Information (United States address):<br /> <br />* Name: <br />* Organization: <br />* Mailing Address (No P.O. Boxes): <br />* Apartment/Building/Mailstop: <br />* City: <br />* State: <br />* Zip/Postal Code: <br />* Home Phone Number (including area code): <br />* Office Phone Number (including area code):<br />* Alternate Phone Number (if any):<br /><br />A box with the required packaging material, packaging instructions, carrier contact information and a pre-paid shipping label will be delivered to you in 1 to 2 business days. <br /><br />Once you have received these materials and have packaged your product, you will need to contact the carrier to schedule a pick-up.<br /><br />By sending your Pavilion Notebook to HP to be repaired, you agree to the following conditions mentioned in the following URL:<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00372730<br /><br />You can check the status of your order by either going to: www.hp.com/go/csostatus or by calling HP Customer Care at 1-800-hpinvent. (1-800-474-6836)<br /><br />The entire mail in repair process takes approximately 7to 9 business days for completion. However, I will make sure this is completed as soon as possible.<br /><br />Your Notebook will be fixed to your satisfaction.<br /><br /><br />Realtek drivers.<br />REALTEK RTL Gigabit and Fast Ethernet NIC Driver (sp28817.exe)<br /><br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-24530-1&jumpid=reg_R1002_USEN<br /><br /><br /><br /><br />All 64 bit drivers<br /><br />http://extended64.com/files/14/audio/default.aspx<br /><br /><br />dvd decorder<br /><br />http://www.microsoft.com/downloads/details.aspx?FamilyId=DE1491AC-0AB6-4990-943D-627E6ADE9FCB&displaylang=en#O<br />verview <br /> <br />******************************************************<br /><br />Common Issue collections : Notebook Slows down or DVD's <br />choppy Audio CD's Choppy skipping + Burning CD takes Ages.<br /><br />After the Windows IDE/ATAPI Port driver (Atapi.sys) receives <br />a cumulative total of six time-out or cyclical redundancy check <br />(CRC) errors, the driver reduces the communications speed (the <br />transfer mode) from the highest Direct Memory Access (DMA) <br />mode to lower DMA modes in steps. If the driver continues to <br />receive time-out or CRC errors, the driver eventually reduces <br />the transfer mode to the slowest mode (PIO mode). <br /><br />The transfer mode on the Notebook decreases causing the <br />Notebook to experience a drop in performance. <br /><br />We have a fix for this. Please perform the steps provided below <br />to resolve the issue.<br /><br /><br /><br />1 . Check the IDE channels for PIO mode : <br /><br /><br />a. Open Device Manager. Click on Start > Run > Type <br />Devmgmt.msc and press Ok. <br /><br />b. Double-click IDE ATA/ATAPI Controllers to display the list of <br />controllers and channels. <br /><br />c. Right-click the icon for the primary IDE channel select <br />Properties, and then click the Advanced Settings tab. <br /><br />d. In the Current Transfer Mode drop-down box, check the <br />currnet transfer modes in device 0 and device 1. If you find PIO <br />only, you will have to uninstall the IDE channel. <br /><br />*Note not all Notebook's have a secondary IDE channel. If <br />secondary IDE channel is not there, please continue with 2 step. <br /><br />e. Right-click the icon for the Secondary IDE channel select <br />Properties, and then click the Advanced Settings tab. <br /><br />f: In the Current Transfer Mode drop-down box, check the <br />currnet transfer modes in device 0 and device 1. If you find PIO <br />only, you will have to uninstall the IDE channel <br /><br /> <br /><br />2. Once the IDE channel is deleted, you should restart the <br />Notebook. Please install this patch on the Notebook: <br /><br />ftp://ftp.hp.com/pub/softpaq/sp20501-21000/SP20531.exe <br /><br /> <br /><br />3. Once the patch is installed restart the Notebook. At the <br />restart, We need to reset the BIOS. <br /><br />Please follow the steps below to reset the BIOS on the Notebook: <br /><br />Resetting system BIOS: <br /><br />a. Click Start, Shut Down, and then click Restart. <br /><br />b. When the HP logo appears, press the F10 key to enter BIOS <br />configuration utility. <br /><br />c. Press F9 to load the setup defaults. <br /><br />d. When changes are finished, Save and > Restart the notebook. <br /><br />e. Press Enter to confirm and restart the notebook. <br /><br /> *******************************************************<br />1. Click Start and Run.<br /><br />2. Type MSCONFIG and press Enter.<br />3.Click on general tab<br />4. click on selective startup.<br />5. uncheck the startup items box.<br />6. Click on apply and ok <br />7. Restart the notebook.<br /><br />Note :after restarting the notebook you will get the msconfig utility box click on do not show this message again.<br /> <br />Remember you can always turn these programs on when you need them. <br /><br /><br /><br />Virus scan, spyware check, and msconfig.....<br /><br />Notebook does not turn OFF<br /><br />*************************************<br /><br />http://www.kellys-korner-xp.com/regs_edits/shutdown.reg<br /><br />http://www.kellys-korner-xp.com/regs_edits/poweroff.vbs<br />***************************<br /><br /><br />Device not recognized in Windows Media Player 11<br /><br />Some devices that support the Media Transfer Protocol (MTP) might not be recognized in Windows Media Player 11 for Windows XP. <br /><br />If you encounter this issue, perform the following procedure.<br /><br /><br />1.Uninstall the device in Device Manager by performing the following steps :<br /><br />You must be logged on as an administrator or a member of the Administrators group to perform the following procedure.<br /><br />a. Turn on your device and connect it to your computer.<br />b. On the taskbar, click Start, right-click My Computer, and then click Manage.<br />c. In the pane on the left, click Device Manager.<br />d. In the pane on the right, expand Portable Devices.<br />e. Right-click the name of the device that is not working properly, and then click Uninstall.<br />f. In the confirmation dialog, click OK to uninstall the device.<br />g. Disconnect your device from your computer, make sure it is still turned on, and then connect it to your computer again.<br /><br />Windows will detect your device and automatically re-install it. Within a minute or two, the device name will reappear in the Portable Devices section of Device Manager.<br /><br /><br />2. Disconnect the portable device from your computer.<br />3. Reconnect the device to your computer.<br />4. Start Windows Media Player 11 for Windows XP and verify that your device is recognized and displays in the Player.<br /><br />****************************************<br /><br />Here is a link which helps you to open the Control Panel items from the Run command by using the file name.<br />> <br />>Description of Control Panel Files in Windows XP<br />>http://support.microsoft.com/default.aspx?scid=kb;en-us;313808<br />> <br />><br />>These are added when you install Windows XP Service Pack 2<br />> <br />>File name Purpose<br />>------------- ----------------------------<br />>firewall.cpl Windows Firewall properties<br />>netsetup.cpl Wireless Network Wizard<br />>wscui.cpl Windows Security Center<br />>wuaucpl.cpl Automatic Updates properties<br />><br />>Example to open Display Properties<br />>Select Start menu -> Run -> type "desk.cpl" without quotes and click Ok.<br />><br />><br />>"113 Useful RUN Commands" web site can be added into your Favorites folder for quicker browsing:<br />><br />>http://www.quicksilverscreen.com/archive/2005/11/29/113_useful_run_commands<br /><br /><br />********************************<br />external monitor<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00471015<br /><br />http://www.hardwarezone.com/img/data/articles/2002/534/VGA_Port.jpg<br /><br />Vista <br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00844654&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01369231&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br /><br />Vista external monitor - blu-ray<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00811736&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br /><br /><br /><br /><br />*******************************<br />http://www.spywareremove.com/removePopCorn.net.html<br /><br /><br />*************************************<br />xf235<br /><br /><br />>Audio - Modem driver<br />><br />>ftp://ftp.hp.com/pub/softlib/software2/ob929/ob-10696-1/jbmoauxp.exe<br />><br />><br />>Synaptics<br />><br />>ftp://ftp.hp.com/pub/softlib/software1/ob940/ob940en/ft2tp635.exe<br />><br />>Video<br />><br />>ftp://ftp.hp.com/pub/softlib/software1/ob901/ob901en/S3JBXP03.exe<br /><br />*****************************<br /><br />Solving Playback Problems - Windows Media Player:<br /><br /><br />http://support.microsoft.com/support/mediaplayer/wmptshoot.asp?SD=gn&LN=en-us#Solving_Playback_Problems<br />****************************<br /><br />Norton removal<br /><br />http://service1.symantec.com/SUPPORT/nav.nsf/docid/2003062408451306?OpenDocument&seg=hm<br /><br /><br />***************************************************<br /><br />"Invalid product key" error message when you try to start Word from the Works Suite Task Launcher<br /> <br />SYMPTOMS<br /> <br />When you try to start Microsoft Word from the Microsoft Works Suite Task Launcher, you receive the following error message: <br />Invalid Product Key.<br /> <br />CAUSE<br /> <br />This issue may occur if one of the following conditions is true: • You typed an incorrect CD Key number during the installation of Works Suite. <br />• You have the Microsoft Office Professional Edition Trial software installed on your computer. <br />• You have an earlier version of Microsoft Word or Microsoft Office already installed on your computer. <br />• The CD Key label was not printed correctly. <br /><br /> <br />RESOLUTION<br />To resolve this issue, use one of the following methods. <br /> <br />Method 1: Double-check the CD Key number<br /> <br />Certain numbers and letters may be difficult to distinguish with the font that is used for the CD Key label, such as 1 and I, 0 and O, 5 and S. Rerun the Works Suite Setup program, and then double-check to make sure that you are entering the correct CD Key number. <br /> <br />Method 2: Remove the earlier version of Word, Office, or the Office Professional Edition Trial software<br /> <br />To remove the earlier version of Word, Office, or the Office Professional Edition Trial software, follow these steps.<br /><br />Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps. <br />1. Click Start, and then click Control Panel. <br />2. Click Add or Remove Programs. <br />3. In the Currently installed programs list, click the program that you want to remove, and then click Remove. <br />4. After you remove the earlier version of Word, Office or the Office Professional Edition Trial software, insert the Works Suite CD-ROM, and then install Word. <br /><br /> <br />Method 3: Contact Microsoft to obtain a replacement CD Key<br /> <br />To obtain a replacement CD Key to start Word in Works Suite, contact Microsoft Office activation.<br /> <br />You can find the above information on the following Web link:<br /> <br />http://support.microsoft.com/?id=888557<br /> <br />Courtesy : Kanak<br /><br />--------------------------------------------------------------------------------<br /><br />MORE INFORMATION<br />You are prompted for the product key when you open an Office program<br /> <br />How to troubleshoot problems that you may experience when you try ...<br /> <br />Office 2003 Editions trial FAQ <br /> <br />Turn your trial version of Office (that came on your PC) to perpetual <br /> <br />How to Convert Microsoft Office System Trial Product to a Full Version<br /> <br /> <br />For more information about the Office Professional Edition Trial software, visit the following Microsoft Web site: <br />http://www.microsoft.com/office/editions/prodinfo/trial.mspx<br /><br />**************************************<br /><br />While in Hibernation/Standby Mode<br /><br /><br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00898735&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br /><br />************************************************<br /><br />Hdd temperature<br /><br /><br />To monitor Hard drive temperature :<br /><br />http://www.hddtemp.com/home/download.html<br /><br />Please copy the entire link and paste in to a new internet explorer window.<br /><br />For more information, please go through the below weblink:<br /><br />http://www.hddtemp.com/home/<br /><br />Please copy the entire link and paste in to a new internet explorer window.<br /><br /><br /><br />**************************************************<br /><br />Proof of purchase(pop)<br /><br /><br />To update your warranty status of your HP Product, please fax or e-mail <br />your proof of purchase/receipt. <br /> <br />Fax: 1-800-563-4860 <br /> <br />E-mail: hp.pop@mail.support.hp.com <br /> <br />Along with the fax or e-mail, please include the following: <br /> <br /> * A copy of your receipt <br /> <br />NOTE: Purchase dates stated in the e-mail will not be accepted. A Hard <br />Copy of the Receipt must be attached. <br /> <br /> * Name of the owner: <br /> * Phone Number: <br /> * Physical Address: <br /> * E-mail Address (Optional): <br /> * HP Product Name: <br /> * HP Product Number: <br /> * HP Product Serial Number: <br /> * Case and CSO Number (if applicable) in Bold print in Fax or E-mail: <br /> <br /> We will update your registration information within 4 - 6 hours from the <br /> time the fax or e-mail is received and then process the order for <br /> parts/service. <br /> <br /> NOTE: If you have e-mailed your proof of purchase, you will receive a <br /> notification once the update occurs. If you fax the request, no <br /><br />******************************************************MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com1tag:blogger.com,1999:blog-518271599865420402.post-38524697389953756112010-06-01T23:42:00.001-07:002010-06-01T23:42:55.022-07:00Windows Vista start up process<a href="http://en.wikipedia.org/wiki/Windows_Vista_startup_process">http://en.wikipedia.org/wiki/Windows_Vista_startup_process</a><br />======================================================================MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-49822969496799599362010-06-01T23:40:00.000-07:002010-06-01T23:41:29.205-07:00xp booting process1. First is the POST, this stands for Power On Self Test, for the<br />computer. This process tests memory as well as a number of other subsystems.<br />You can usually monitor this as it runs each test. After that is complete the<br />system will run POST for any device that has a BIOS (Basic Input-Output<br />System). An <span class="blsp-spelling-error" id="SPELLING_ERROR_0">AGP</span> has its own BIOS, as do some network cards and various other<br />devices.<br /><br />2. Once the POST is complete and the BIOS is sure that everything is<br />working properly, the BIOS will then attempt to read the <span class="blsp-spelling-error" id="SPELLING_ERROR_1">MBR</span> (Master Boot<br />Record). This is the first sector of the first hard drive (called the Master or<br /><span class="blsp-spelling-error" id="SPELLING_ERROR_2">HD</span>0). When the <span class="blsp-spelling-error" id="SPELLING_ERROR_3">MBR</span> takes over it means that Windows is now in control.<br /><br />3. The <span class="blsp-spelling-error" id="SPELLING_ERROR_4">MBR</span> looks at the BOOT SECTOR (the first sector of the active<br />partition). That is where <span class="blsp-spelling-error" id="SPELLING_ERROR_5">NTLDR</span> is located, <span class="blsp-spelling-error" id="SPELLING_ERROR_6">NTLDR</span> is the BOOT LOADER for<br />Windows <span class="blsp-spelling-error" id="SPELLING_ERROR_7">XP</span>. <span class="blsp-spelling-error" id="SPELLING_ERROR_8">NTLDR</span> will allow memory addressing, initiate the file system, read<br />the boot.<span class="blsp-spelling-error" id="SPELLING_ERROR_9">ini</span> and load the boot menu. <span class="blsp-spelling-error" id="SPELLING_ERROR_10">NTLDR</span> has to be in the root of the active<br />partition as do <span class="blsp-spelling-error" id="SPELLING_ERROR_11">NTDETECT</span>.COM, BOOT.<span class="blsp-spelling-error" id="SPELLING_ERROR_12">INI</span>, <span class="blsp-spelling-error" id="SPELLING_ERROR_13">BOOTSECT</span>.DOS (for multi-OS booting) and<br /><span class="blsp-spelling-error" id="SPELLING_ERROR_14">NTBOOTDD</span>.<span class="blsp-spelling-error" id="SPELLING_ERROR_15">SYS</span> (if you have SCSI adapters)<br /><br />4. Once <span class="blsp-spelling-error" id="SPELLING_ERROR_16">XP</span> is selected from the Boot Menu, <span class="blsp-spelling-error" id="SPELLING_ERROR_17">NTLDR</span> will run <span class="blsp-spelling-error" id="SPELLING_ERROR_18">NTDETECT</span>.COM,<br />BOOT.<span class="blsp-spelling-error" id="SPELLING_ERROR_19">INI</span> and <span class="blsp-spelling-error" id="SPELLING_ERROR_20">BOOTSECT</span>.DOS to get the proper OS selected and loaded. The system<br />starts in 16-bit real mode and then moves into 32-bit protected mode.<br /><br />5. <span class="blsp-spelling-error" id="SPELLING_ERROR_21">NTLDR</span> will then load <span class="blsp-spelling-error" id="SPELLING_ERROR_22">NTOSKRNL</span>.<span class="blsp-spelling-error" id="SPELLING_ERROR_23">EXE</span> and HAL.<span class="blsp-spelling-error" id="SPELLING_ERROR_24">DLL</span>. Effectively, these two<br />files are windows <span class="blsp-spelling-error" id="SPELLING_ERROR_25">XP</span>. They must be located in %<span class="blsp-spelling-error" id="SPELLING_ERROR_26">SystemRoot</span>%System32.<br /><br />6. <span class="blsp-spelling-error" id="SPELLING_ERROR_27">NTLDR</span> reads the registry, chooses a hardware profile and authorizes<br />device drivers, in that exact order.<br /><br />7. At this point <span class="blsp-spelling-error" id="SPELLING_ERROR_28">NTOSKRNL</span>.<span class="blsp-spelling-error" id="SPELLING_ERROR_29">EXE</span> takes over. It starts <span class="blsp-spelling-error" id="SPELLING_ERROR_30">WINLOGON</span>.<span class="blsp-spelling-error" id="SPELLING_ERROR_31">EXE</span> that in<br />turn starts <span class="blsp-spelling-error" id="SPELLING_ERROR_32">LSASS</span>.<span class="blsp-spelling-error" id="SPELLING_ERROR_33">EXE</span>, this is the program that display the <span class="blsp-spelling-error" id="SPELLING_ERROR_34">Logon</span> screen so<br />that you can <span class="blsp-spelling-error" id="SPELLING_ERROR_35">logon</span>.MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-80223865434252386592010-05-24T02:44:00.001-07:002010-05-24T02:44:44.050-07:00Internet connectionSolve Internet or LAN Connection Issues When Using an Ethernet Cable to Connect to a Router or Modem<br /><a href="http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00818622&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN">http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00818622&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN</a>MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-20609276562153743982010-05-13T11:46:00.000-07:002010-05-13T11:47:31.132-07:00spell check<a href="http://spellcheckplus.com/">http://spellcheckplus.com/</a><br /><br /><a href="http://www.gingersoftware.com/">http://www.gingersoftware.com/</a>MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-10782025475490102112010-05-02T02:42:00.001-07:002010-05-02T02:42:46.409-07:00system freezes at shutdownIf the system is hanging when you are trying to shutdown or restart the system, it is due the the fact that Windows XP Home and Professional versions allow all services to shut down in 20 seconds. The WaitToKillServiceTimeout value name in the registry allows you to specify a length of time that the service control manager must wait for services to complete the shut-down request.<br /><br />If all the services are not closed properly, you may across some problems. By increasing the Shutdown time for services most of the problems with the Shutdown will be cleared. Following are the steps:<br /><br />1. Click Start, Run.<br />2. Type Regedit and press Enter.<br />3. Navigate to HKEY_LOCAL_MACHINE entry.<br />4. Click Edit and click Add Value.<br />5. Enter the following:<br /><br />Value Name: WaitToKillServiceTimeout<br />Data Type: REG_SZ<br />String:<in><br /><br />5. Click OK.<br />7. Click File, Exit.<br />5. Restart the system.<br /><br />However, the problem occurs if a process does not respond within this time-out period, Windows displays the "Wait, End Task, or Cancel" dialog box for the process, which prompts you to wait for another 20 seconds, stop the process, or cancel the shutdown process.<br /><br />The problem can be solved by changing the timeout period. Follow the steps given below to do so:<br /><br />1. Click Start, Run.<br />2. Type Regedit and press Enter.<br />3. Navigate to HKEY_CURRENT_USER\Control Panel\Desktop<br />4. The "WaitToKillAppTimeout" will be set to 20 seconds, edit and increase the time.<br />5. Click OK after changing the value.<br />6. Click File, Exit.<br />7. Restart the system.<br /><br />WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows. It is suggestible to take backup of the registry before performing the steps. To backup registry, follow the steps given below:<br /><br />1. Click Start, Run.<br />2. Type regedit and press Enter.<br />3. Click File, Export.<br />4. Enter a Filename.<br /><br />The current registry settings will be exported to the specified file.MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-53199843958768902652010-05-02T02:39:00.000-07:002010-05-02T02:41:16.139-07:00over heatingThis issue could be due to various causes. To isolate and resolve this issue I request you to perform the below steps :<br /><br />Step # 1<br /><br /> Reset the BIOS *******<br /><br />1. Restart the notebook.<br />2. Tap the F10 key as soon as the HP logo appears.<br />3. Using the arrow keys, navigate to Exit menu and select Get defaults values.<br />4. Navigate to Exit menu and select Save Changes and Exit.<br /><br />Step # 2<br /><br />I request you to downloda and install the BIOS update from the below weblink :<br /><br />ftp://ftp.hp.com/pub/softpaq/sp38001-38500/sp38062.exe<br /><br />Installation Instructions<br /><br />1. Download the SoftPaq .EXE file to a directory on your hard drive.<br />2. Execute the downloaded file and follow the on-screen instructions.<br /><br />Step # 3<br /><br />To uninstall Power Management, follow these steps:<br /><br />1. Click Start<br />2. Enter device manager into the Start Search field<br />3. Select the Device Manager tab and choose View Devices By Type.<br />4. Double-click System Devices and select Advanced Power Management<br /> Support.<br />5. Click Remove to remove the Advance Power Management Support and<br /> click OK.<br />6. Click Close to close the System Properties window.<br />7. Restart the computer when you are prompted.<br /><br />To reinstall Power Management, take the following steps:<br /><br />1. Click Start, select Settings, and choose Control Panel.<br />2. Double-click the Add New Hardware icon.<br />3. In the Add New Hardware Wizard, click Next until you are prompted<br /> to allow Windows to search for new hardware.<br />4. Select Yes and click Next.<br />5. Click Next to start the search. Your system will detect Power<br /> Management.<br />6. Click Finish.<br />7. Restart your computer.<br /><br />Also, I suggest you to clean the vent part of the notebook where the notebook fan is present with a vacuum cleaner for any accumulated dust that could be preventing heat dissipation. The best option to use the laptop is by placing it on a flat surface with proper ventilation so that it minimizes the notebook temperature. Or else place it on a thick flat wooden table/block. Wood absorbs certain amount of heat and minimizes the notebook temperature.MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-90011323039966328572010-05-02T02:38:00.000-07:002010-05-02T02:39:04.635-07:00Power management uninstall and installPower management uninstall and install:<br /><br />1. Click Start/ Windows button, in the search on the left side bottom, type Device, you will see Device manager, select that.<br />2. Click the plus (+) sign next to System Devices.<br />3. Right-click the ACPI Fixed Features button and select Uninstall.<br />4. Restart the system.<br /><br /> On restarting the system, Windows will automatically detect and install Power Management on the computer.MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-82520456475256833852010-05-02T02:34:00.002-07:002010-05-02T02:38:00.687-07:00Notebook Does Not Startup or Boot Displaying a Blank ScreenHP Notebook PCs - Notebook Does Not Startup or Boot Displaying a Blank Screen<br /><br />http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00372748#c00372748_docMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-42189868679686358542010-05-02T02:34:00.001-07:002010-05-02T02:34:53.990-07:00Windows Stops Responding or Repeatedly Restarts after installing a Software ApplicationHP Notebook PCs - Windows Stops Responding or Repeatedly Restarts after installing a Software Application<br /> <br /><br />http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00808465&dlc=en&lc=en&jumpid=reg_R1002_USENMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-42046220745650601222010-05-02T02:33:00.001-07:002010-05-02T02:33:55.157-07:00System takaing more time for booting and startingHP Notebook PCs - Some Software Applications May Cause Windows to Startup or Operate Slowly :<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00818494&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br /><br /><br />HP Notebook PCs - Using Windows Vista System Configuration Utility (Msconfig):<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00821579&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br /><br /><br /><br /><br /><br /><br /><br />HP Notebook PCs - Preventing Programs from Starting When Windows Starts:<br /><br />http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00829746&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN<br /><br /><br /><br /><br />The cause might be the ATA channel driver got corrupted and transfer mode is set to PIO rather than DMA(in some cases transfer mode might still show Ultra DMA enabled), which enhances audio playback and improves system performance.<br /><br />To resolve this, we need to reinstall ATA channel driver, reset BIOS and install chipset driver.<br /><br />Step1: Reinstall the ATA Channel drivers:<br /><br />1. Click on Start.<br />2. Type device in search box and then select device manager from results above.<br />3. Click the + next to the IDE ATA/ATAPI Controllers<br />4. Right click on ATA Channel 0 and Select Uninstall. (uninstall everything that says ATA channel from here)<br />5. CLick OK<br />6. Restart the Notebook.<br /><br />After the notebook is restarted it automatically detects the drive and the drivers are installed.<br /><br />Step 2: Perform BIOS reset :<br /><br />Steps:<br /><br />1. Turn on or restart the notebook.<br />2. Press the F10 key when the "HP Invent" logo appears on the screen.<br />3. Under Exit menu, select "Load Setup Defaults."<br /><br />Step 3. Chip set driverMAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0tag:blogger.com,1999:blog-518271599865420402.post-75446465500024888752010-05-02T02:32:00.001-07:002010-05-02T02:32:58.207-07:00System freeze-upsSystem freeze-ups usually are results (and indications) of low system resources. System resources include the RAM and the hard disk space. While you browse the Internet, certain files automatically store on your computer. High system resources can enhance the system performance immensely. Therefore, increasing system resources improves the system performance considerably. I have included steps to increase the system resources.<br /><br />I. Clear Startup programs:<br /><br />MSCONFIG is a utility that allows you to configure which programs will start when you start up the computer. By eliminating selected programs from startup, your computer will have more resources for multitasking. You can still run the programs by accessing them from the Start menu.<br /><br />To run MSConfig, perform the following steps:<br /><br />1. Click Start and select Run.<br />2. Type MSConfig and press Enter.<br />3. Click the Startup tab.<br />4. From the list, deselect all the programs except the following programs:<br /><br />systray<br />scanregistry<br /><br />5. Click OK.<br />6. Restart the system.<br /><br />NOTE: To restore any of the removed items, repeat the above-mentioned steps and select the checkboxes for the designated applications.<br /><br />II. Deleting Temporary files:<br /><br />Temporary files are normally deleted when the program is closed. Usually the temporary files are created in C:\Windows\Temp directory. It is recommended to delete these files on a regular basis by following these steps:<br /><br />1. Double-click the My Computer icon on the Desktop.<br />2. Double-click the icon for the C: drive.<br />3. Double-click the Windows folder.<br />4. Double-click the Temp folder.<br />5. On the menu bar at the top of the screen, click Edit and then click Select All. All files in this folder should be highlighted.<br />6. Verify that you are in the C:\Windows\Temp folder.<br />7. Press the Delete key on the keyboard.<br />8. Answer Yes to any prompts about deleting files.<br /><br />NOTE: If you receive a message stating that a particular file cannot be deleted, continue deleting the remaining files until as many files as possible have been deleted.<br /><br />III. Performing hard disk maintenance:<br /><br />ScanDisk and Disk Defragmenter are the two utilities that should be run on a regular basis. ScanDisk checks for errors on the hard disk drive, while the Disk Defragmenter rearranges the data in contiguous clusters.<br /><br />1. Restart the computer.<br />2. Hold down the F8 key when you see the HP Logo - ignore the keyboard errors.<br />3. Choose Safemode option at the Startup Menu.<br />4. Press the enter key on the keyboard to boot in the Safe Mode.<br />5. Run Scandisk on thorough:<br />a. Click Start, Programs, Accessories and choose ScanDisk.<br />b. Click to check the Thorough check box.<br />c. Click to check the Automatically fix errors check box.<br /><br />NOTE: This WILL take a long time. Basically it checks the surface of the disk and marks out all the bad clusters if it finds them.<br /><br />6. Run Defrag.<br />a. Click Start, Programs, Accessories and choose Disk Defragmenter.<br /><br />Performing the steps mentioned above should increase the system resources considerably. This should also improve the system performance.<br /><br /><br /><br /><br /><br />=== Reset the BIOS ===<br /><br />Use the following steps to reset the computer to its default BIOS<br />settings:<br /><br />1. Press the Power button to start the computer.<br />2. When the red Compaq logo is displayed on the monitor, press the F1 or F10<br /> key on the keyboard.<br />3. Using the Arrow keys on the keyboard, select English as the desired<br /> language. Then press Enter to continue.<br />4. Select "Set Defaults and Exit."<br /><br />The BIOS of the computer will be set to default.<br /><br /><br />=== BIOS update ===<br /><br />I recommend you download and install the BIOS update from the URL given below:<br /><br /><br /><br /><br />=== How To Use ===<br /><br />1. Download the BIOS update.<br />2. Double-click the BIOS update icon and then click NEXT.<br />3. Accept the license terms and then click NEXT.<br />4. If an Overwrite Protection message appears, click YES TO ALL.<br />5. Wait for the update to complete.<br />6. At the 'Windows Based BIOS Update' window, click YES to restart your PC.<br />7. If you see the following message during the restart of your PC, continue with the remaining steps; otherwise you are done with the update.<br /><br />0251: System CMOS checksum bad - Default configuration used<br /><br />8. Press and hold F1 for a few seconds to open the BIOS Setup.<br />9. Press F5 for a few seconds, choose YES, and then press Enter to load the BIOS defaults. (Use the arrow keys to choose YES, if necessary.)<br />10. Press F10 for a few seconds, choose YES, and then press Enter to exit the BIOS Setup and save your changes. (Use the arrow keys to choose YES, if necessary.)<br />11. Press Enter to confirm the save.<br /><br /><br /><br /><br />After this if issue persist:<br /><br />1)last known good configuration.:<br /><br />2)start up repair:<br /><br />3)ful system recovery:MAWAKhttp://www.blogger.com/profile/10925743499547537413noreply@blogger.com0